Colchester Hospital University NHS Foundation Trust average reviews all over the web

3.9
Total Reviews 80

Average reviews from all platforms

Average Rating 3.9

Average reviews from all platforms

  • 5.0
    55
  • 4.0
    2
  • 3.0
    2
  • 2.0
    1
  • 1.0
    20
Colchester Hospital University NHS Foundation Trust reviews breakdown:
Google
3.9
80

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80 Colchester Hospital University NHS Foundation Trust reviews on Google

VG
Valerie Gamble 9 months ago on Google
( 5 out of 5 )

My husband was placed in the ‘nightingale’ temporary wing in the outpatient department today. Staff had volunteered from different departments to help. In particular, josh who said he was a physio but seemed more like a doctor. My word, the …

TA
Tony Armson 9 months ago on Google
( 5 out of 5 )

The staff here were brilliant, when we went to visit my mum last week. Totally professional and extremely helpful. One staff member (a surgeon) even showed us how to find the ward and her shift had finished!

MR
Michele Robinson 9 months ago on Google
( 5 out of 5 )

I had to visit Colchester A & E yesterday and although it was very busy the staff were very attentive to everyone. They were rushing round to make sure every patient was seen regularly and not once did I hear the staff complain. Thank you all for your help. You do an amazing job under difficult circumstances. 👏 …

BR
Bonnie Roberts 9 months ago on Google
( 5 out of 5 )

From start to finish a very positive experience. Husband admitted to A&E following a collapse. He was treated with dignity, respect and kindness at all times. The staff were so busy. Then admitted to a care of the elderly ward despite him …

MW
Michelle Willsmore 9 months ago on Google
( 5 out of 5 )

Another fantastic hospital experience at this hospital today! No one likes to go, however all the team on the Elmstead day unit made my daughters first surgery experience a positive one. Thank you so much for everything!!

LS
Lisette Skeet 9 months ago on Google
( 5 out of 5 )

Care for a very small child when it was urgently needed was fast, respectful and appropriate. What a relief, no arguments, no rejection. Completely different from all the hurdles and hoops associated with GP surgeries where receptionists fiercely try to deflect patients, if you can even get a response in the first place.

CM
Chris Mcewen 9 months ago on Google
( 5 out of 5 )

Posting on behalf of my parents.

My dad has been in Colchester hospital for a week now with heart and kidney …

D
David 9 months ago on Google
( 1 out of 5 )

Colchester hospital wanted to wait and see and do nothing to fix severely broken misshaped hand. So I went to broomfield hospital who said it was obvious I needed surgery, the next day I had surgery and all fixed. I would never go to …

HH
H H 9 months ago on Google
( 5 out of 5 )

Had an outpatients appointment….booking in was quick and appointment was on time. They’re genuinely doing a great job of getting things back to normal since covid. Sadly it was difficult to park and had to queue. But the hospital really have done a great job since lock down providing a fantastic service

M
mellymoo69 9 months ago on Google
( 1 out of 5 )

Rang Stanway ward to ask advice on a appointment. What an absolutely RUDE disgusting lady I spoke to. Wow !!!!!!! was absolutely shocked. Spoke to me in a shocking manner. !!!!!!! When I said excuse me you are very rude. She said O no no I …

EE
E E 9 months ago on Google
( 3 out of 5 )

You can see why more people die on weekends in hospital. On my last stay a lady with MS choked and Vomited, and they didn’t clean the vomit up for over 24 hours. She slept in it. Disgusting conditions sometimes. The Monday staff came in …

D
DocFink 9 months ago on Google
( 5 out of 5 )

Very friendly staff. Very clean. You have a good selection of shops for food, snacks and drinks. A&E is a must visit if you get the opportunity. Staff are some of the best trained the UK.

TS
Tracey smith 9 months ago on Google
( 5 out of 5 )

Thankyou to Ambulance staff and doctors and nurses after being admitted to your A&E department for treatment no queuing straight onto a bed and treated what a credit you all are to our NHS.Once again thankyou …

BU
Büşra Uğur 9 months ago on Google
( 1 out of 5 )

Total waste of time, when I went to the colcester banquet yesterday I didn’t feel well and I called 111 and asked me to go to the Colcester emergency room. Their staff is very harsh, not friendly. I hope I never have to go there again

IH
Irene Henderson 9 months ago on Google
( 5 out of 5 )

I’ve had many apps at Colchester hospital different depts really good lovely helpful staff and always treated well

SW
Sue Westwood 9 months ago on Google
( 5 out of 5 )

Not a place you wanna be but it’s the best hospital

PL
Paul Latham 9 months ago on Google
( 5 out of 5 )

nice modern facilities calm water area by entrance makes it a lovely setting. Was going through a difficult time and visited during a mental health crisis which the hospital dealt with efficiently with compassion and understanding i was pleased with how caring the staff were.

SK
Sharon Kehoe 9 months ago on Google
( 5 out of 5 )

Had a colonoscopy at Colchester General on Friday 18 Nov ’22. All of the staff were fantastic. All very polite, kind, caring and professional. Could not of asked for more.
Thank you all/NHS.

CV
Chris Vincent 9 months ago on Google
( 1 out of 5 )

The worst service ever provided if other hospitals can do so much better clearly shows a lack of decent management stop wasting money on the buildings and invest In your staff the rest will follow and how can you keep getting bigger and turning over more daily patients but allow the car parks to get smaller…

TM
Terrance Minns 9 months ago on Google
( 4 out of 5 )

Went to A & E at around 11.15pm with my partner, Really packed with people waiting too be seen. [ nothing knew ] all the staff were friendly and polite and working away doing a Great job. We was told up to 4 hours waiting time [ nothing …

GH
Gintare Hall 9 months ago on Google
( 5 out of 5 )

We are currently holidaying prior school begins for September term. We were having a great chilling family time until my 7 year old fell off his scooter and landed very badly on his arm. As we are not locals, and checking the nearest A&E, …

GS
Graham Smith 9 months ago on Google
( 5 out of 5 )

Great staff very friendly. They looked after me so well after spending a few days after an accident. Ambulance crew and Police were brilliant.
Very happy with my recent all round experience.

EB
Emma Baker 9 months ago on Google
( 5 out of 5 )

Kind hearted staff, doing an amazing job!! Shout out to Collingwood, A&E and West Bergholt Ward for their continued support and tlc.

JH
jayne haslam 9 months ago on Google
( 1 out of 5 )

Went to A&E and was admitted due to burst appendix. Was in a total of 7days. In that time was only offered help with personal care once and that was the day before i was allowed home. Was offered no assistance to the bathroom had to do it …

JM
Joan Miller 9 months ago on Google
( 5 out of 5 )

My husband had a stroke ,the ambulance was quick and efficient, care at the hospital was caring and polite,how they cope with some patients I do not know ,one hospital for Colchester and surrounding areas is unrealistic.

GP
gillian powell 9 months ago on Google
( 1 out of 5 )

Absolute joke. My dad has been there a few weeks now, all staff spoken to agree a note of concern should be sent to PALS. Admitted with sepsis, operation cancelled for several days. Two days ago told he was very unwell and it could go …

PD
Patricia Davison 9 months ago on Google
( 1 out of 5 )

15 hours wait in A&E and further 5 hours wait for bed on ward. No food or drink given on abysmal ward. Supposed to stay from Thursday to Saturday; Ward closed without warning and told to carry on my tests (toting around huge urine …

TP
Tom Pounder 9 months ago on Google
( 5 out of 5 )

Went to colchester hospital on a Friday night at 20.00 and was seen by an excellent Dr called Dr Mike I went in with a back problem and left with a prescription and diagnosis by 20.15 didn’t even have to pay for parking. I’d like to thank Dr Mike and to tell him to keep up the good work.

MN
Matthew N 9 months ago on Google
( 4 out of 5 )

A&E was very hot and stuffy. Requires AC and/or cooling fans.

AC
Angela Cooper 9 months ago on Google
( 5 out of 5 )

Appointment at primary care, on entering the building found it clean, staff very pleasant, got seen on time overall all good.

JB
Jane Blackman 9 months ago on Google
( 5 out of 5 )

Went last night to check out my mum after a fall the team were excellent. Greeted in the entrance and asked to complete a form checked within minutes and my mum assessed. The two members of the team were extremely polite and efficient, also had a nice sense of humour which made it easier. In, seen and out in about 15-20 minutes

IB
Ian Bowyer 9 months ago on Google
( 1 out of 5 )

My partners dad has been in here for nearly 3 weeks and has deteriorated rapidly. There is no clear plan in place, communication is shocking. A pick line was inserted for us then to be told that it couldn’t be used because there were no …

AH
Alfie Hewitt 9 months ago on Google
( 3 out of 5 )

It’s Ok here. The Urgent care center needs urgent support so overran and not enough staff

TW
tracey wallace 9 months ago on Google
( 5 out of 5 )

My 92 year old father was taken in to the hospital last week emergency. He has received such great treatment and respect from everyone that has been involved in his care to date. He has been paranoid about the possibility of him having to …

KJ
KERRY JONES 9 months ago on Google
( 5 out of 5 )

My family and I would like to Express our heartfelt thank to all the staff on Copford ward. The care, compassion and proffesionalism of everyone from porters, nurses, doctors and especially the ward sister while caring for my father through …

KS
Karen Shergold 9 months ago on Google
( 5 out of 5 )

Can’t speak highly enough about the outstanding treatment & care my mother received whilst in A&E this week. Thank you so much!

MK
Mark Kirkland 9 months ago on Google
( 5 out of 5 )

I cant thank all the staff at this hospital enough for all there help and kindness. From the A&E staff to the ENT team To the staff that looked after me on the ward . Also the staff who got me my meals gave me tea and coffee everyone was …

PS
prevencioncancer salvadorena 9 months ago on Google
( 1 out of 5 )

What a waste of our Tax money!

Appalling NHS service. Scrap the NHS ! If Florence Nightingale was alive today, …

RF
Ross Finnegan 9 months ago on Google
( 1 out of 5 )

Intense lack of care – my partner has been waiting in a surgical ward for almost 3 weeks. They keep promising her new dates for surgery but it’s been pushed back 5 times now. The lack of care by staff is unrivaled and the nurses dont seem to care – after throwing up 3 times one nurse said ‘oh, it will pass’. Hateful place

LR
Laura R 9 months ago on Google
( 2 out of 5 )

Went in to have a blood test with explicit instruction from my doctor the test needed to happen at 9am to test specific hormones. I was told by reception to let the phlebotomist know I needed to be seen with priority- when I asked, the …

S
SuperPixiefun 9 months ago on Google
( 5 out of 5 )

I’ve had to attend this hospital numerous times over the last two years for everything from the life-threatening to attending various outpatient appointments. I’m honestly astonished how organised, timely, compassionate and professional …

NW
Natasha Woods 9 months ago on Google
( 5 out of 5 )

Was in the Elmstead ward yesterday having an operation on my sinuses. Have to say from my arrival to departure everyone was fantastic. All the nurses, doctors and anesthetist were brilliant, really made me feel at ease, nothing was too much …

LW
Lydia Woods 9 months ago on Google
( 5 out of 5 )

The level of professionalism and care I received as a first time patient in A and E at this hospital was very impressive especially given the current pressures and stress of COVID that the poor staff are under. I for one am appreciative that we have an NHS and the gifted people working in it.

PM
Peter Marks 9 months ago on Google
( 5 out of 5 )

A big thankyou to everybody at Colchester hospital after my wife was admitted 2 weeks ago. Attended A+E after my wife coughing up blood. Department was unidated with people. They could see she was in trouble and immediately began assessing …

MQ
marty quick 9 months ago on Google
( 1 out of 5 )

Absolute joke .Can only describe it as a laural and hardy sketch one nurse on ward one dr for a few minutes telling people to go home what is going on

BD
Bhavin Dholakia 9 months ago on Google
( 5 out of 5 )

My wife had our second child in the hospitals maternity ward this week via elective C-Section. The medical team were fantastic throughout the process, extremely supportive. Our daughter was born with some concerns over oxygen levels and she …

A
andqyy 9 months ago on Google
( 5 out of 5 )

My dad attended today to the A&E I want to thanks for all of the staff the nurse and doctor . The medical staff are very friendly and supportive. He was dealt with professionally and engaged in necessary treatment .

JA
james ahmad 9 months ago on Google
( 1 out of 5 )

Particularly two things I would like to bring up for discussions. Even though all the covid restrictions are now gone GP local surgery will not give any face to face consultation now a days. Very rare. They will only do telephone …

KR
Kim Rich 9 months ago on Google
( 5 out of 5 )

I was referred just over a week ago by my Gp to Dermatology on the 2 week referral. I had my appointment within a few days and then was called for removal of my lump in just over a week from seeing my Gp and within 3 days of seeing the …

TK
Tracey KB 9 months ago on Google
( 5 out of 5 )

After visiting A&E and then Mersea Ward I have nothing but praise for the staff in the hospital. I was assisting with an elderly relative and from admittance through to visiting the following days I encountered friendly and helpful staff, …

DC
Diane Connal 9 months ago on Google
( 5 out of 5 )

I would like to thank the paramedics who drove me to the hospital yesterday. Wonderful ladies. I would also like to thank all the consultants, doctors and nurses who looked after me. They are all amazing people. More appreciation should be shown to these people. Thank you again.

11
1Androidboyz 1Androidboyz 9 months ago on Google
( 5 out of 5 )

Yes, NHS generally has some ongoing challenges but it’s an excellent place for healthcare.

MS
Mel Shine 9 months ago on Google
( 5 out of 5 )

I was on Fordham ward D Bay for 5 days. The nursing and support Staff on the ward were all amazing and I was looked after so well. I have nothing but praise for the hardworking staff that went out of their way to make sure the patients were as comfortable as they could be.

SY
Simon Yates 9 months ago on Google
( 5 out of 5 )

I came to A&E back in April the kindness was amazing even the nurses doing the blood test was so amazing they even played a favourite 80s track song to help me keep relaxed the Dr was outstanding after I developed a chest infection give me antibiotics straight away can’t thank everybody enough

DB
Dionne B 9 months ago on Google
( 1 out of 5 )

Awful hospital, dirty, rude staff and extremely unhelpful doctors, no separate children’s area, really unorganised no one seems to know what’s going on in a&e

KL
Kelley Lloyd 9 months ago on Google
( 5 out of 5 )

Very impressed with The West Bergolt Ward!! All the staff are person centred, ensure that all patients are comfortable and well looked after. From the cleaners, the tea lady, the care staff, palliative care team and nurses these five stars …

NH
Na’eemah Halimah 9 months ago on Google
( 1 out of 5 )

If I could give a negative star I would.
Excluding the attractive renovated front building, this place is a cult of unbelievably unprofessional power-hungry bullies. The behaviours I encountered from …

NN
Nigel Nicholas 9 months ago on Google
( 5 out of 5 )

From the start of my health experience, first with the Vascular team, with regular scans, through to the consultants and latterly the surgical team I have nothing but praise for their caring and professional attitudes. Following surgery, …

SL
samantha lewis 9 months ago on Google
( 5 out of 5 )

Attended Elmstead day centre today and was so impressed by all the staff . They were kind , caring, friendly and made me feel extremely relaxed. Thanks to the wonderful staff my time there was much less stressful. Cannot rate them enough.

RB
Richard Ball 9 months ago on Google
( 5 out of 5 )

Great service, Thankyou too the hospital swich board for helping me out 😘 …

JJ
June Jackson 9 months ago on Google
( 5 out of 5 )

I was in colchester hospital .I had a total knee replacement. I have got to say how lovely the staff on Copford ward was they did so much for me looking after the operation nothing was to much for them .I can not thank the staffing …

OG
Orla Gillespie 9 months ago on Google
( 1 out of 5 )

Horrendous treatment of a young girl trying to stay alive with advanced bowl cancer, posting her experience on Instagram. As if life isn’t hard enough with pain from the cancer itself, she’s been neglected by the nurses and now has an …

AH
Allan Heighway 9 months ago on Google
( 5 out of 5 )

I recently had the need of a medical procedure and this was done at Colchester Elmstead day care unit. I have to say the nurses and doctors were so respectful and kind, sometimes these things can embarrassing but I have to say at no time …

AP
Andy Phillips 9 months ago on Google
( 1 out of 5 )

Unbelievable experience for me and my wife who is my carer . Not allowed to sit together in outpatient waiting room . But 20 feet away we can sit together outside Dr’s waiting room. …

AL
ALLEN LITTMAN 9 months ago on Google
( 5 out of 5 )

Went for my pre op appointment 21/07/ 22 at elective care unit and must say was in and out within an hour well done Nicola, Amy and Sue. Thank you.

AH
abbie harrington 9 months ago on Google
( 5 out of 5 )

I had a recent about 3 week stay on eastthorpe ward C bay and all the doctors, nurses, students and healthcare assistants were absolutely lovely. George as well from catering and hotel services I would always look forward to him coming …

BT
Bruce Taylor 9 months ago on Google
( 5 out of 5 )

Total change to the entrance of Colchester hospital, a fresh new look. A Costa, M&S, WH Smith’s, and a clothes boutique. Also larger toilets at the entrance. Everything was spotless.

NR
Nicola Russell 9 months ago on Google
( 5 out of 5 )

I was in agony and visited a & e. From the front greeting nurse to the receptionist, to the nurse practitioner (Jamie M) could not have been better. First class service and wonderful staff. I do not give compliments very easy, so thank you so much. I have told everyone how great you all were xxx

TS
Tracy Salter 9 months ago on Google
( 1 out of 5 )

Been here 7.5 hours already after being told to attend by my gp as he thought it was an emergency situation. If you are told you need orthopaedics be prepared to waste a huge amount of time waiting. If they don’t think its an emergency why …

J
Jack 9 months ago on Google
( 1 out of 5 )

U should be ashamed to call yourself a hospital….. I have never had a positive experience in this hospital, Nearly died due to sepsis as it was missed by doctors in this hospital. Told them I was allergic to local anaesthetic for them to …

MM
M M 9 months ago on Google
( 1 out of 5 )

I have only used this hospital once within the last few months, and the treatment I received was terrible and unacceptable. …

LG
Laura Gibbs 9 months ago on Google
( 5 out of 5 )

Dear sir madam i would very much like to pay tribute to Annaliza murphy who is quite simply the nicest most compassionate nurse/sister I’ve had the pleasure of meeting in all my years in and visiting hospital. After a very long day …

MM
MG Mikey 9 months ago on Google
( 5 out of 5 )

I have had bad experiences in the past here but I really must send my thanks to the whole team for looking after my daughter yesterday.
She was admitted after a call to 111 with a suspected heart attack. The team …

RS
ron smith 9 months ago on Google
( 5 out of 5 )

My wife after being diagnosed with cancer in both breasts went into colchester hospital Great Tey ward and had a double mastectomy Her experience was second to none. All the staff from Consultant, nurse’s, cleaners porters and all the …

PP
Peter Pearson 9 months ago on Google
( 5 out of 5 )

My wife and I have just had our Covid jabs.
Staff and assistants couldn’t have been more helpful, making sure we were absolutely, comfortable with what was happening, also safe and secure, nothing was too …

BW
Barbara Woods 9 months ago on Google
( 5 out of 5 )

Just returned home after spending a week in ACU was admitted via A&E and ended up with a pacemaker being fitted. The treatment I received in A&E was second to none as I had AF. I was admitted to the ward and the staff are brilliant, so …

HA
Hayley Athena (Kyraandme) 9 months ago on Google
( 5 out of 5 )

The cleanest iv seen this place in years. In Outpatients each chair was wiped down between patients. However, X-ray waiting room, was not. Lovely friendly informative staff. Waiting time wasn’t long until after I had an xray, then I had to …

KC
Kathy Campbell 9 months ago on Google
( 5 out of 5 )

I two weeks ago I fell while visiting my daughter and son in law and had to be rushed to Colchester General A & E. To be totally honest I didn’t know what to expect as I come from Scotland and I had heard all the bad publicity about the …

ST
Sarah Taylor 9 months ago on Google
( 5 out of 5 )

Admitted to eastthorpe ward 3/10/2021 after eau. All staff are working so hard. Eastthorpe ward staff are amazing. The challenges they face and deal with efficiently that are not even in there work role. They insure safety of all patients and i couldn’t have felt better cared for. Thankyou to all staff on east Thorpe ward.

SP
Sophie-Eliza Paull 9 months ago on Google
( 1 out of 5 )

Worlds worst hospital! Doctors change every hours and they don’t seem to pass on information! Had to repeat myself constantly. Told every doctor that I am allergic to paracetamol and the last doctor tried to force paracetamol on me! Then …

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