St Albans City Hospital average reviews all over the web

4.3
Total Reviews 80

Average reviews from all platforms

Average Rating 4.3

Average reviews from all platforms

  • 5.0
    58
  • 4.0
    7
  • 3.0
    4
  • 2.0
    2
  • 1.0
    9
St Albans City Hospital reviews breakdown:
Google
4.3
80

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80 St Albans City Hospital reviews on Google

R
Rob 1 year ago on Google
( 3 out of 5 )

The actual clinical staff were excellent, The Non-Clinical reception staff were woeful , Send from one to the other until someone not on a reception desk was able to advise where to actually go. Parking is very limited so advise getting …

J&
Jason & Dawn Kedzuch 1 year ago on Google
( 5 out of 5 )

Amazing pathogens dept. 10 people ahead of me and I was out in under 9 minutes. They were so efficient and it was very easy. Hope the NHS funds their pay better to reflect their hard work!

JE
John Edwards 1 year ago on Google
( 2 out of 5 )

No clinical or appointment letters or any form of notification received with regards to new appointments or clinical update for the fracture clinic and X-ray (told CT scan booked for the 17Jun2023 but unable to confirm location or time …

DS
D S 1 year ago on Google
( 5 out of 5 )

Very good hospital. Having had issues with numb legs and back pain I was referred to St Albans City Hospital and was diagnosed with severe spinal stenosis and Spondylolisthesis I was seen quickly by Dr Bhalaji and team and put forward for …

SO
Steven O’Dell 1 year ago on Google
( 5 out of 5 )

Went in for op on my trigger thumb, have to say the staff and doctors were amazing. Attentive and happy to help. A credit to the NHS.

KD
Karen Dobor 1 year ago on Google
( 5 out of 5 )

My gall bladder was removed in July after a 2 year wait. The team at St Albans are fantastic. Along with giving good quality professional care they also empathic and caring which is immeasurable. They answer any query and always put the patient first at despite the obvious post covid pressures within the NHS Thank you all so much.

JO
John Omahony 1 year ago on Google
( 4 out of 5 )

Had wrist fracture surgury due to rta on black ice to work , all staff who did surgury looked after me n on out paitents were great n awaiting physio now after plate n screws in wrist , so thanks s.a.c.h , john

AS
ANDY STROWMAN 1 year ago on Google
( 5 out of 5 )

From the smiling cleaner, to the nurses and ancillary staff, from the Sister on the ward to the Anaesthetists and supporters, but to the Consultant, and to the food, it was 10/10

TR
terry redhead 1 year ago on Google
( 5 out of 5 )

Staff at St Alban’s City Hosp
Kind and caring approach they seem to be able to give that little bit of time that makes such a difference.

KC
Kirsty Coates 1 year ago on Google
( 5 out of 5 )

I was in for an overnight stay for parotid surgery and all the staff were amazing. From pre-op, admissions, all the nurses on Beckett Ward and the surgical team. They all took such good care of me. Thank you to all the team.

KA
Katarzyna Albinska 1 year ago on Google
( 5 out of 5 )

I just wanted to say massive thank you to the whole team at day surgery unit at St.Albans hospital. The nurses there are amazing!!! Michelle which was looking after me was an angel. …

LB
Lindsey Barber 1 year ago on Google
( 5 out of 5 )

My husband has just come out of hospital,Delhi a Mare ward & was very happy with everything.wonderful staff & surgeon in fact everyone.

SM
steve moore 1 year ago on Google
( 5 out of 5 )

Parking could be a problem but I had a early appointment. Nice and clean nurses very helpful good little coffee shop

DY
Dee Y 1 year ago on Google
( 4 out of 5 )

Like that it’s small enough to be local and friendly. Yet big enough to deal with matters. The Blood test area ebbs and flows and can take between 20-40mins depending on time of day. But they are all friendly and pretty quick!
The cafe is reasonably priced too.

AC
A Chaudhry 1 year ago on Google
( 5 out of 5 )

First time in hospital and I was looked after so fantastically well; amazing people work here. From the cleaners to the surgeons and everyone inbetween. A special thank you to everyone on the Beckett Ward for making my stay as comfortable as possible – they’re a kind and very caring team.

LE
Lewis Edlin 1 year ago on Google
( 5 out of 5 )

Good access only issue as with all hospitals is having to pay to park .

AF
Alexandre Felipe 1 year ago on Google
( 5 out of 5 )

Long live NHS and St Albans City Hospital! I just underwent surgery and couldn’t ask for a better treatment. The Surgeon and his team were flawless, and the nursing team couldn’t be kinder and more helpful. Thank you all for being such amazing humanbeings and outstanding professionals! ♥️♥️

OE
Osioh Eseoghene 1 year ago on Google
( 5 out of 5 )

I went to have my appointment at Albans Hospital ENT. I was seen by Dr Patel and his team. It was such an honour to be seen by a wonderful team, polite, warm, caring, approachable, supportive, its like caring for one of their own …

TB
Tina Blow 1 year ago on Google
( 4 out of 5 )

Very buisy in the car park had a job getting a space that was 10 30 in the morning then inside the hospital didn’t have to wait long called in on time

CW
Christine White 1 year ago on Google
( 5 out of 5 )

I’ve just had my gallbladder removed in day surgery. All the nurses, doctors, anaesthetist and staff were absolutely wonderful. They were so kind and caring. Explained the procedure to me and looked after me post-op so well. Thank you all so much.

PG
Pat Goulder 1 year ago on Google
( 5 out of 5 )

Had been dreading my hip replacement op. but from the minute I arrived the staff were so lovely, they made me feel totally relaxed about it. Such a great atmosphere in the ward and the food was delicious. Altogether a very pleasant experience with not a single fault . A big thankyou from me.

VC
Victor carol 1 year ago on Google
( 5 out of 5 )

Just wanted to say a huge “thank you” to the young lady at Hemel Hempstead ultrasound scan today at 3.10pm.. a really charming person. A real credit to the NHS. …

BH
Bujar Hysa 1 year ago on Google
( 1 out of 5 )

Recently tried to call the outpatient department. I made the call at 3:30 pm and I was 13th in the queue. Waited till 4:50 and I finally was 1st in the queue. At 17:02 I got cut of because there were no agents available. It took 1 hour and …

C
coffeehead68 1 year ago on Google
( 4 out of 5 )

Jackie and Lin from Admissions couldn’t have been more helpful and kind.I think they should be training the staff in how to deal with people including their bosses. It ‘s time people were held accountable in the NHS and realised they are …

ZR
Zoe Rodney 1 year ago on Google
( 5 out of 5 )

Amazing staff from the prompt time I walked in ,all the truly amazing staff who cared for me today I cannot show my gratitude for your amazing service and outstanding support throughout my day …

TB
Tracy But 1 year ago on Google
( 5 out of 5 )

For blood test, simple and easy. Waiting time is Not too bad

LM
little Minx 1 year ago on Google
( 5 out of 5 )

I went to the Opthalmology department here and I have to say they are outstanding! The nurses of all levels are amazing in this department. It’s not often you leave a hospital appointment smiling because the staff are so compassionate and …

AK
Andrea Kristofik 1 year ago on Google
( 5 out of 5 )

I had an operation yesterday in the day surgery unit. All the nurses and doctors were great I really can not complaint at all. I had to wait so many hours for my surgery but it did worth it. The nurses looked after me really well and so far …

DH
Derek Holder 1 year ago on Google
( 4 out of 5 )

For parking the code is 8488 via PayByPhone app

DW
Deborah Wolstencroft 1 year ago on Google
( 5 out of 5 )

Such a clean hospital. Staff are really professional and Friendly.

ST
S T 1 year ago on Google
( 2 out of 5 )

Been there for a colposcopy. The nurses were nice enough, the room was dreadfully small and claustrophobic. The doctor rushed me, mumbled answers to my questions or just wouldn’t respond. I haven’t been told how to properly care for myself …

GC
Glenn Coltman 1 year ago on Google
( 5 out of 5 )

Fantastic hospital, the staff are friendly, and helpful, if you have bones/joints/issues etc, you are in good hands, you will feel at ease there, I would to say thank you to all the staff who help me yesterday, May God bless you all

LA
lorraine andrews 1 year ago on Google
( 5 out of 5 )

I had a hip replacement on weds 27th july
I just want to say the boys and girls in every department where just amazing, their patients with everyone was exceptional …

AW
Alice Woodcock 1 year ago on Google
( 5 out of 5 )

I attended today for a CT scan and the team that helped me was absolutely wonderful, they made me feel really at ease despite my phobias and were super understanding and relaxed even though my veins were playing hard to get for the cannula. Thank you so much!

RB
Rachel Brooks 1 year ago on Google
( 5 out of 5 )

Considering I’m normally an anxious person, I felt surprisingly calm! I was so well looked after for my surgical proceedure (Runcie ward) staff were absoloutley amazing! from the experience on the ward- through to theatre then recovery. Staff were so polite and everything just felt so relaxed and well managed.
Thank you!

JS
Jeni Swift Gillett 1 year ago on Google
( 5 out of 5 )

I can’t speak highly enough of the care and support from everyone in the outpatient clinic and day surgery when I had my first cataract operation. Even staff I saw in the corridors were helpful in the extreme. Other patients in the day …

MI
M Iqbal 1 year ago on Google
( 5 out of 5 )

I had a procedure done on my lower back today. All the staff at the Day Surgery were extremely nice and professional. Especially nurse Maria who took care of me before and after. I would definitely recommend this hospital to others. Thanks everyone 🙂 …

MF
Mike Ford 1 year ago on Google
( 3 out of 5 )

Have very mixed feelings about this hospital. Over the last few years I have been to outpatient appointments and minor injuries a number of times both for myself and with others. Unfortunately the experience can vary from very good to …

CS
Clive Scott 1 year ago on Google
( 5 out of 5 )

Day surgery – NHS at its very best, I doubt you could find better care anywhere. Very impressed with all the staff from the cleaner, to nurses, to surgical staff. Observing their interactions with other patients as well as myself, I was …

GG
Gabriela G. I. 1 year ago on Google
( 1 out of 5 )

Had a horrible experience here with my 2 year old daughter after she had an accident at home and she cut her upper lip. Me and her were both covered in blood and she was very distressed. They couldn’t check her because the unit was closing …

TH
Tora Hodge 1 year ago on Google
( 5 out of 5 )

On Friday evening my son received absolutely exceptional care and service from the staff in the children’s accident and emergency department. He was seen immediately and only had to wait approximately 10 minutes before he saw a consultant. …

GL
grahame lambert 1 year ago on Google
( 5 out of 5 )

This is a lovely hospital. All of the staff hear are very friendly and helpful and it’s quite easy to find your way around. …

J
James 1 year ago on Google
( 5 out of 5 )

Absolutely bowled over by the quality of service I received here last Tuesday in relation to a broken clavicle. They seem to be far more useful thank your local GP, especially the nurses! Many thanks to those helped me.

RF
Richard Funnell 1 year ago on Google
( 5 out of 5 )

Under funded but still much better than Hemel and Watford

LB
Leonie Baughan 1 year ago on Google
( 5 out of 5 )

Took my son to minor injuries 15 mins before closing time! They Managed to see him within 45 mins. The Nurse was absolutely amazing, She went above and beyond to help and care for my son! Absolutely outstanding!!

RP
Renata Parker 1 year ago on Google
( 5 out of 5 )

To the medical staff, doctors, specialists, receptionists massive Thank you from me. NHS service at its best here.

MD
Marilyn D’Costa 1 year ago on Google
( 5 out of 5 )

The staff are very friendly and the care is exceptional! How the doctors and nurses explain what is going to happen to you is remarkable and in a very polite manner. My mum is now well. …

EH
Edina Herczeg 1 year ago on Google
( 5 out of 5 )

I had a lipoma surgery at the Day Surgery unit. All staff members were wonderful, nurses, doctors, everyone. Kind,caring people who put you at ease. God bless them all!

G�
Geoffrey “Nick” Paine 1 year ago on Google
( 5 out of 5 )

I qualified as a Registered Nurse (S.R.N–now R.G.N) at this hospital in the mid 1970’s and continued work in the St Albans area as well as North London for the whole of my working life. …

SA
Shahzad Ashraf 1 year ago on Google
( 1 out of 5 )

Disgusting, it’s isn’t 24hours. We had a patient and when we went there it was closed. Why does google say its 24h

PI
Paulina Iwanowska 1 year ago on Google
( 1 out of 5 )

The worse hospital ever. No respect for patients no care nothing and no one what can make your feel Good and like Human while you waiting. Nurses are rude and they don’t know what they doing. They are rise Voice on each other and arguing with eachother on front od patients.

D
doomboy00 1 year ago on Google
( 1 out of 5 )

Overall a very poorly organised hospital. Myself and my pregnant wife have been to Hemel, Watford and St Albans hospital recently with our pregnancy among other things and found Hemel to be the best by far, follow closely by Watford with St …

CF
Christina Feind 1 year ago on Google
( 1 out of 5 )

If you need urgent care, don’t bother going to this hospital. Apparently not a walk-in hospital/A&E. Only with appointment . So how is this different to a normal GP surgery? …

BB
Bill Bailey 1 year ago on Google
( 5 out of 5 )

The Day Surgery Team were absolutely brilliant. Of course the medical service was unsurpassable, but the friendly, caring, competent support/reception staff cannot be bettered – thank you, Bill Bailey

VO
Virginia O 1 year ago on Google
( 5 out of 5 )

Great service from the Blood Clinic. Staff efficient and friendly. Situated outside of town. Take the 302 Arriva bus to Hemel or 653 UNO bus to Newgreens / Bus stop 11 and 12 from St Peters Street

TB
tony bright 1 year ago on Google
( 5 out of 5 )

Massive thanks to Nurse Gurdar for giving me another lease of life , her kindness and humour made a procedure that i was dreading a very humorous pain free experience.

S
Safiyyah 1 year ago on Google
( 5 out of 5 )

friendly and polite, told them i had a fear of needles when i needed a blood test, they were very understanding and made me feel more at ease

LF
Leonel Faria 1 year ago on Google
( 5 out of 5 )

Thank and appreciation to the medical team of the hospital St Albans ” Trauma orthopedic”. I want to leave here publicly may thanks to the whole team Douctrs, Nurses, support staff and personnel working in the general hospital. From the …

AW
Andy Wallace 1 year ago on Google
( 5 out of 5 )

I cannot rate this hospital and their staff any higher from parking attendant cleaning staff coffee shop nurses they were all so helpful courteous cheerful and if your in day surgery you only have to pay 6 pound packing for the whole day but you have to see parking attendant for a packing slip .

TS
Theresa Smith 1 year ago on Google
( 5 out of 5 )

I was in for a procedure recently and every member of staff I encountered; receptionist, doctors, nurses were all professional, friendly, efficient and reassuring. Made a stressful time much easier. Thank you.

NB
Natali Bel 1 year ago on Google
( 3 out of 5 )

1 hour waiting time for prebooked appointment

SM
Stuart Murray 1 year ago on Google
( 5 out of 5 )

I had an operation in St Alban’s day care in Feb 2016 and was very nervous
The sister and staff on duty were absolutely amazing and stayed with me throughout the process …

SS
SAL SAM 1 year ago on Google
( 1 out of 5 )

I have no car I walked an hour with a very painful back due to an injury, got there before the closing time, the receptionist said we can’t take you due to the waiting number of patients, I’m only there for a blood test. ZERO HUMANITY ZERO EMPATHY

KS
Kathleen Smith 1 year ago on Google
( 1 out of 5 )

Wow. …..No one answers the phone at this hospital!! Just tried 7 different numbers found on my paperwork for contacting them and not one answered or picked up. 4 had voicemails to leave a message and they would get back to me. One mailbox …

AM
Alan Miller 1 year ago on Google
( 5 out of 5 )

Very polite and helpful staff and nurses. They’re a credit to all the hard working NHS staff

K
Kathryn 1 year ago on Google
( 4 out of 5 )

As with all of the NHS it is very busy but all my experiences here have been good. This includes gynaecology and day surgery.

AP
Ash Patel 1 year ago on Google
( 5 out of 5 )

Excellent Day Surgery Centre, Well done to ALL staff… made to feel at ease, the professional service received was better than Private Care.

NG
Nicola Goodhead 1 year ago on Google
( 5 out of 5 )

I had Gallbladder surgery a couple of weeks ago & would like to thank all staff on Beckett Ward, as well as the surgical team, to include recovery, for their care.

VH
VIVIAN HOUGHTON 1 year ago on Google
( 5 out of 5 )

Day Surgery Staff are wonderful. A very caring ward. Looked after me wonderfully,. Thank you all

JJ
John jo 1 year ago on Google
( 5 out of 5 )

Had operation at Day Surgery Unit bit of a long wait the staff were very friendly and helpful took Great care of me 😁😎😎 …

PL
Priscilla Lindsell 1 year ago on Google
( 5 out of 5 )

Great staff, who kept me informed throughout with updates

DA
Den Abbott 1 year ago on Google
( 5 out of 5 )

Spent this afternoon in becket ward absolutely amazing staff took excellent care of me were so professional attentive and kind.
Thank you……well done great service and care.

JW
John Watson 1 year ago on Google
( 1 out of 5 )

Over 1 hour to answer phone
Make the NHS private

MS
Miss swish 1 year ago on Google
( 5 out of 5 )

Just like to thank all that works in the breast clinic I was seen and tested and given an op date all inside 2 hrs brilliant care by all.
Thanks Suzanne

CS
Carol Shields 1 year ago on Google
( 5 out of 5 )

Easy to find where l had to go. Friendly nurses and seen quickly.

ZY
Zak Yunis 1 year ago on Google
( 3 out of 5 )

Extremely long wait times. Had to wait for 2 and a half hours for an appointment before being seen.

AW
Annette Williamson 1 year ago on Google
( 4 out of 5 )

Lovely and clean. My only negative thing is the criminal parking charges.

MD
mr davey 1 year ago on Google
( 5 out of 5 )

Hospital and the staff are always friendly and helpful. But the ambulance transport always let’s the hospital down, and unfortunately the staff get the brunt of this.

DB
Dawn Bebin 1 year ago on Google
( 5 out of 5 )

Clear signs for parking lots of spaces. Well signposted. Coffee shop inside and helpful staff if you lost

MK
Michael King 1 year ago on Google
( 5 out of 5 )

Had a hernia repair, the staff were 1st class I couldn’t have asked for more cannot praise them enough, thank you.

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