County Court Business Centre reviews

Received a letter with something that happened 3 years ago.

Sent my response and received a letter of further charges had been applied, …

Absolutely disgusting. Important calls left on hold for more than half an hour and then cut off. Simply trying to find out where a CCJ has come from in order to clear it immediately and I can’t do it, all the time with it affecting my credit rating. So many stories on here saying the same thing. It’s totally unacceptable.

I am currently waiting YET AGAIN on the phone to try and get through to this dreadful place – I have been trying every week day for the last 2 months with no joy!!! …

A CCJ has appeared on my credit file, 3 letters missing off my name and in an address I left over 5 years ago. I know nothing about it what so ever. Tried calling and hung up after an hour on hold. All I want to know is what the debt was for!!!!!!

they claim they sent a letter on the 24th of Feb which only arrived on the 6th March, giving you a day to respond. A call, resulted in an hour on hold then proceeded to be cut off. Its absolutely disgusting how there is not a regulatory body that monitors such incompetence.

Shocking place wants closing down no online system no staff reduced service. You can’t get through you have to manually print forms they can take over 10 weeks to respond. They are worse than a bunch of illegal wheel clampers an absolute disgrace going to pay them a personal visit.

Received a claim from CCBC 2nd Feb and responded immediately, waiting to hear when the case will be heard, I will travel to defend myself. The telephone number provided just never gets picked up. Almost seems like a scam. I want the hearing moved closer to my home.

Tried to ring them – I’ve been on hold for 17 minutes and still haven’t gone through. They need to change their IVR message as an agent will most likely not be with me shortly at this rate. …

I have been dealing with this awful company for a few months now. Constantly having to make phone calls to find out what the hell is going on. Many of the staff have no clue what they are doing or have any basic customer service skills.They …

38 minutes on hold and then they closed at 5. Terribly understaffed?
I called one day later a young lady picked up the phone. she remembered me from talking to me earlier. I had sent my application to stay the writ by email 10 …

This appears to be a some form of scam, I’m not surprised by the one star reviews and look how many there are! …

53 minutes on hold no answer stressed out needed to see why ccj haven’t been removed even no I payed it of 2 day after the letter and that was 9 months ago

I spoke to a very helpful person called Paula. The wait to connect was only 5 minutes (don’t call between 12 and 2 – very busy). I think we need to give the call handlers a break. CCBC is clearly massively under-staffed, so it’s the wretched Home Office that deserves the flak, not the CCBC staff

Pathetic.. on hold for 50mins and the CCJ issued wasn’t even privy to the full information of the case.. Surprising that CCJ’s as an avenue still exists with a mismanaged mess like this at the helm.. 1hr10 and still no pickup.. Totally pathetic… “We are sorry to keep you waiting and will answer your call as soon as possible..”

My dad receive a letter from this company saying that he owes them over £100 because of Bonfire night in Selby last year (2022). Absolute scam from them and they threaten my dad to remove goods. Stay away from them, Vehicle control service and ELMS Legal because they are scammers!!

Terrible court, total scam and they respond very late when the times have expired although all forms and letters were sent promptly. They dispute your claim and file it has not received or received late. Absolutely shocking and a government …

Very dodgy people, I’m not certain this place is legitimate especially when you receive letters with a pixelated ‘The County court’ logo looks entirely fake. …

On hold for an hour. Terrible service. Just trying to find information and the HMRC website doesn’t help either. Overly complex. All these services that our hard earned tax pays for are falling apart.

Six times over the past three weeks I have tried to call and every time I’ve been on hold for over two hours until I give up. I have sent several emails that have now gone over the 14 working day promise! I have been accepted for a debt …

Not sure why people are saying it’s a fake or con lol. Don’t get me wrong was a challenge to get hold of but I rang today was only on hold 20 mins, finally got answered, gave my information and the debt was a debt that I know I had just …

I have to pay 2050£ for 3 CCJ I never get any letter about it they affect my credit the sent to my old address no one answered phone call nobody care about our life working hard with no point no dreams just paying the bills and fines sad …

They send letters late and I pretty sure it is deliberate. Received letter 18 days after the served on date and the last time I received the forms 1 month after the served on date. Coincidence? I think not, there is pure corruption going on …

Waited an hour on hold music after being issued a ccj without receiving any claim forms or information about the matter. Still trying to get hold of someone to talk to and sort it out. Abismal service and a waste of tax payers time and money.

Hanging on the line for 45 minutes then cut off, I have tried to call 3 times so have now written a letter. When you are busy this is not acceptable.

Don’t send threatening letters accusing me of not sending you documentation on time. I sent by royal mail signed for and I can see that you received the letter on time. It is not my problem that you don’t have enough staff to process mail …

No one answers the phones, absolutely pointless. I literally want to pay for an application fee which is £108, I can pay for a McDonald’s online and have it delivered in 20 minutes but apparently the English court system can’t take card payments….

Absolutely disgusting. I am extremely stressed and have been bullied and harrassed by this company for years. …

This is an organised crime set up going on here!

Your information is stolen and passed on between themselves and follow up with a …

I was just turned down credit for a c c j from This company for a bill I had already paid in full. Tried ringing , no answer.

Hd a ccj served on me without my knowledge, no letter phone calls nothing, only came to light when I applied for an overdraft increase on my online bank and it said recent ccj . What a load of bull this company is

Impossible to contact unless you are a computer fundi. over 30 min 5 tinnmes on listening to toilett music. This is a scam of note (I can onbly guess that a gov minister is filling his greasy paw with the revenue ———– sad !

Called to apply for a certificate of satisfaction, withstood 42 minutes of being on hold waiting for someone to answer, to no avail. Tried finding an alternative contact number or even an email address, again, to no avail.

Absolute Con Artists – This company after 2 phone calls cannot given me the right reference number for a CCJ against me i knew nothing about until it appeared on my credit score! …

Corruption at it’s finest, out of nowhere you get a CCJ and then you get told that even if you pay this made up fine that you will still have a CCJ. Another way of getting money off hard working people, absolutely disgusting! Now stuck with a bogus CCJ!!!!!

its a buisiness centre , no courts, no judges, and nobody legally trained, and this my freinds is where the court order scam starts through money claims.

Bunch of useless unfriendly unhelpful people working for this bunch of cowboys! Just hung up on me because they had a different address for me on the system rather than trying to help me. Karma will come for you!

I would love to give them -5 ⭐s. However, inferior customer service and uneducated and disrespectful staff. I would mention due to their ‘customers’, the company is able to pay for staff’s wages. Incredible how miserable behavior the personnel has. Disgusted.

The Lady was very polite and helpful. I’m so surprised couse I have read comments before. My English is not perfect but they treated me with respect and I get all the knowledge

I can honestly say this is the worst service I have ever received. The wait times are ridiculous. Always over 1 hour to speak to someone and they tell blatant lies and put you back on hold. No idea how they are allowed to operate like this.

Can never get through on the phone so can’t dispute or discuss anything .
On hold for hours no one ever answers

Spoke to Lee at the courts who would not allow 5 seconds to obtain judgement details to pass security, Lee advised can not continue the call and hung extremely rude.

If I could I would love to give zero stars

This company / business centre / scam has somehow issued a County Court …

Another automated tel system that gives no indication on the ‘Wait’ time or number of callers in the queue.
Under staffed to deal with queries I tried to call several times but gave up, as I have a life to live

Absolutely appalling service and not fit for purpose, incorrectly given a CCJ which has ruined my credit score despite having a spotless credit score all my life. Has meant I have had to put plans on hold. Trying to get it rectified is a …

If I could give a 0 star I would. Staff hang up on you after being on hold for what feels like forever. I called after seeing a CCJ on my credit report with no idea what it’s for or who is claiming, no letters had ever been received. I …

This so called court is corrupted, they deliberately send out letters late for you to have no chance of disputing. …

phones times are a joke, and they cant even offer simple advice like what form to use and what fee needs paying.

Disgusting customer service Fraud company and organised crime group running after people’s money and destroyed their life

This outfit should be audited. Issue ccj without accepting me refuting the claim.
Try ringing to contest/complain and constantly on hold. Countless calls …

Appaling. Was waiting for 40 something minutes. Finally call got picked up, she couldn’t hear me and before I had time to say anything she hung up on me abruptly. What the hell! It’s ridiculous. Trying to get my name removed from Registry …

Absolutely disgusting! On hold for hours and when you do get through you are met with the worst attitude!

Ive been calling for 2 days to find out the debt i have as it cane up on my credit score. No one answers im not sure how anyone can pay if a debt when no one answers or helps you. its very sad. I have proof on my phone of hours of being on …

This company / business centre / scam has somehow issued a County Court Judgement which has shown up on my credit report. I found this out through my CreditKarma account else i wouldn’t have even known about it… doesn’t seem very legit – no pre court protocol or notification. Also been on hold almost an hour with no answer.

crazy the amount of bad reviews, I got a notification on my credit file it had gone on so rang them straight away and find out why someone had filed that against me. It was a parking fine outstanding. Fully paid now it’s off my file

Never answer the phone had a Ccj on my credit report which I don’t even no about

Waited in for my call to be answered initially for 15mins tried to get a direct number went to a .Gov site specific to parking charges and waited a further 20 mins. …

Absolutely disgusted with this “service”
Applied for a warrant of control back in March, received a letter 5th May to say it had been transferred to local County Court to be executed. Rang local court …

Spent over 7 hours trying to get through to speak to somebody about this CCJ that has appeared on my credit report. I have managed to get through once which as soon as I was put through the phone was put down on me.

Pathetic service I have been kept on hold on three occasions for over 40 minutes before giving up. Ridiculous. All this to pay a parking charge that I contested and it went to Court without me knowing . Feel like a criminal with a CCJ and …

0 stars. Terrible, terrible customer service. Had the phone hung up on numerous occasions whilst on hold trying to gather information about a CCJ I found on my credit file & knew nothing about. It was from parking in a car park run by …

Got my details mixed up with someone else and only corrected it after the court hearing. So I end up with a mark on my credit file and had absolutely no way of fighting my side of the case. They asked for £225 to have a rehearing when the …

Been on hold for over 6 hours in 2 days trying to get through to this place. Shambolic. Line cuts off after 22/ 12 / 28 minutes etc then you have to go through it ALL again. You have no idea what number in the queue you are. Utterly ridiculous

After reading the reviews I wasn’t holding out for much luck, had a CCJ put against me with no prior warning. I called the number on the Monday morning found out it was parking charge for £312.00 from McDonald’s from 08/12/2018 !!!!!! They …

Terrible service considering its being payed for by the tax payers!! Over the last 2 days I have spent 3 hours in total trying to get through to someone with no luck which has now cost me wages! Is there any wonder why people have little or …

I found out through Experian I have a CCJ against my name linked to an address I lived at 7 years ago and have no idea who I’m supposed to owe money to. Before this I had an excellent credit rating 995/1000. I have received no …

Really helpful and efficient. Called just after 10am and waited approx 6 minutes before call was answered by a very friendly lady called Claire. She was polite and friendly.. Not what I was expecting after reading reviews–perhaps they’ve …

Just waited over an hour to then get told they’re closed after starting the call before 4pm – they close at 5pm! …

On phone for over an hour and still no answer absolute rubbish service

Update: March 2022. I have bother received a call and letter of apology indicating that new staff are in training, new equipment had teething problems and that my concerns have been noted and acted upon. Hopefully things will improve. …

There really should really be a zero star for this absolute sham opf a company, if you can call them that!!! I’ve been trying since Monday to get just a simple answer to a simple question but when I actually get to speak to someone I am …

Waited over two hours to get through only for your advisor to answer and hang up without so much as speaking first. This is the only way to get the information about the original creditor. Do you think everybody has 4 hours a day to get …

PHONED AT 430PM NEVER GOT AN ANWSER ON PHONE THEN THEY SHUT USELESS

Sent a defence in for court case and somehow they entered judgement against me as if no defence was given! Got a ccj temporarily ended up paying the debt before it could be set aside to not effect my credit rating or reduce my credit …

Shocking ‘justice’ system in 2022. I will try and say this as politely and justly…..
These UK parking services are teaming up with solicitors and legal jargon and …

Absolute jokers!!! I got a CCJ as an ex employer said I owed him lunch money!!! Get that!!! I said I never borrowed money and the employer sent it to an address he knew I had moved from so I wouldn’t get it, once its passed 30 days I could …

Waited for over an hour and to be told no one can help what a joke

Absolutely hopeless telephone customer service. Initially, one loses the will to live waiting to hear of the correct menu option to select. Then they never answer anyway no matter what time or day you call. Terrible service.

I’ve had a really positive experience here. The wait on the phone was long however I was aware of it and it didn’t bother me much. The gentleman who helped me, answered all my questions politely and efficiently. It’s amazing how so many …

this place is a joke they never answer the phone emails

It would be helpful if they actually answered their phones…. disgusting customer service. Quick enough to contact you but no staff answering when you try to get in touch with them.