Dartford Borough council (Housing Association) average reviews all over the web

1.9
Total Reviews 38

Average reviews from all platforms

Average Rating 1.9

Average reviews from all platforms

  • 5.0
    6
  • 4.0
    3
  • 3.0
    0
  • 2.0
    2
  • 1.0
    27
Dartford Borough council (Housing Association) reviews breakdown:
Google
1.9
38

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38 Dartford Borough council (Housing Association) reviews on Google

RJ
rafal jozwik 7 months ago on Google
( 1 out of 5 )

15 years of service as a taxi driver. Always paying and sorting out all my formalities with council and other bodies on time, in professional manner, politely, as it should be. When it came to surrendering my licence due to profession …

LN
L Noble 7 months ago on Google
( 1 out of 5 )

BE CAREFUL WHEN PARKING IN DARTFORD they keep moving the parking bays from loading to parking and vice versa – the bays are not clear they put a pole up and one side of the pole you can park with Ringo payment and the other side is loading …

AB
Alisha B 7 months ago on Google
( 1 out of 5 )

Awful, they use a company called Kingdom as their penalty notice charge to fine people. Falsely accusing me of littering at my block of flats. They found a box with my name on it. A box which I placed firmly inside the recycling bin. …

LS
Luke Smithereen 7 months ago on Google
( 1 out of 5 )

2 weeks to respond to a PCN appeal and I still got nothing back… What’s the point of providing that option if you can’t even process it? You’re quick to give someone a penalty for 5 minutes of parking on a prohibited space (my bad in the end), but then everything else takes forever? Shambolic.

MN
M N Dan 7 months ago on Google
( 1 out of 5 )

Posting on behalf of my disabled friend:
There is something special about councils – they all are in a race to be worse than others. I think I can go on talking about craps they do all day and how …

DH
Deirdre Harris 7 months ago on Google
( 1 out of 5 )

PARKING… Why is it impossible to determine the parking restrictions on particular roads/car parks…. I want to find the information before travelling & attempting to park. Need an interactive map (updated)…. in particular bank holiday conditions?

E
EMdotBE 7 months ago on Google
( 1 out of 5 )

Refuse hasn’t been collected for 3 weeks and recycling which is every other week also hasn’t been collected – although their website says both bins have been collected. I now have maggots crawling out of my refuse bin and onto my driveway. Pile of sh1t council who don’t seem to care if you have a problem or not

LB
Leo Beaumont 7 months ago on Google
( 4 out of 5 )

With my disability and the problem I had, I needed to talk to someone about the problem, after a fumbling first step not he call line. And me having to make a complaint, Dartford’s staff went Beyond what was asked of them, and helped me any …

JR
Jean Radford 7 months ago on Google
( 1 out of 5 )

Almost every week I am complaining to the council that one or other of my bins has been missed. As I am disabled they are supposed to collect from my drive. This week it is my garden waste bin which has not been collected for 4 weeks now, …

DS
David Smith (Killersmithstar) 7 months ago on Google
( 1 out of 5 )

We pay over £200 a month in council Tax, and experience 2 missed bin collections, even when the bin is put out the night before! To top things off the customer service rep doesn’t at all seem that bothered, and was in no particular hurry …

DA
Debbie Akinwumi 7 months ago on Google
( 1 out of 5 )

Extremely useless and terribly incompetent. Very careless with people’s lives! If there is a lower stat, I would leave it

TS
Teresa Solito 7 months ago on Google
( 1 out of 5 )

Wish I could give a zero. Everyone has an attitude and staff is not bothered about doing their job. Always a disappointment. Stay away from them ask elsewhere if you need advice.

AH
Amanda Harper 7 months ago on Google
( 5 out of 5 )

Dartford council were understanding when I booked the wrong week for my special delivery. The receptionist was very kind and kept me updated with my enquiry. They gave me a full refund after listening to my point of view and explanation as to why I should be refunded.

RH
Rob Halliwell 7 months ago on Google
( 1 out of 5 )

Setting aside the refuse collections which are complete lottery in some areas of Swanscombe, no none answers the phone or worst still if you do get through you are usually directed to another department with answerphone by some YTS trainee …

JA
Jen An 7 months ago on Google
( 1 out of 5 )

I called for a simple query regarding a parking meter which was out of service, I got given misleading information. The lady had no clue what I was going on about (she worked at the parking department but has NO idea how the machines work, …

GR
Gabriel Rapciuc 7 months ago on Google
( 1 out of 5 )

Is the 3 time in row when the recycle bin was not collected and the truck stuff didn’t put a note so we could know if something was put wrong in tge bin. Moreover their attitude was extremely rude and unhelpful when I nicely asked them …

MM
Maureen Morris 7 months ago on Google
( 4 out of 5 )

99% of the residents in Munford Drive bungalows would like to thank all the contractors involved in the reroofing of our properties. The workman have been nothing but polite, helpful and considerate to us all, and we are very pleased with …

LH
Linda Harris 7 months ago on Google
( 1 out of 5 )

Absolutely useless. The refuse collection day is Friday but they never come on that day. If we’re lucky it’s Saturday but usually Monday or, as like this week, not at all. Worst council ever.

RC
Ronald chamberlain 7 months ago on Google
( 5 out of 5 )

I find there services and helpfulness and plightness are tops and there very good I can’t falt them in any way they’ve been there for me and there patients also understanding are wounerful I send my regards to them all

RG
Rebecca Grace 7 months ago on Google
( 1 out of 5 )

I have for the last 4 weeks complained our rubbish has not been collected and asked for someone to contact me and I have had no response, this has been unacceptable when we have had some hot weather.

SP
Stephen Pogen 7 months ago on Google
( 2 out of 5 )

Collection has been an issue for years with everything from Brexit to the alignment of the planets used as an excuse.

GW
geoffrey willing 7 months ago on Google
( 1 out of 5 )

How dispicable that Dartford Council charge DISABLED RESIDENTS SURVIVING ON BENEFITS £30 for collection and disposal of a heavy mattress. Shame on you Dartford.

CC
chris challinger 7 months ago on Google
( 1 out of 5 )

Not a good housing service they pick on vulnerable people and have built on the green spaces they allowed Tesco to take over half the town then pull out …

WS
will school 7 months ago on Google
( 5 out of 5 )

Special collection service was very efficient, not sure why we have so much fly tipping

KN
Karol N 7 months ago on Google
( 1 out of 5 )

Hypocrites. They are sending their CEOs to my village to give people tickets for parking but they left their van parked on double yellows.

J
Jackqueline 7 months ago on Google
( 1 out of 5 )

Missed rubbish collections. They say they will pick but no. Lip service to what is advertised when you contact. No empathy from staff in certain department. Mislaid documents.

AH
Andrew Hibberd 7 months ago on Google
( 5 out of 5 )

MY GREAT UNCLE GEORGE LIVED AT FIVE HAZEL ROAD FOR SO LONG AND THIS WEEK HE DIED I TRUST THE MAYOR OF THE DARTFORD BOROUGH TAKES TIME TO REST MY GREAT UNCLE GEORGE ROBERTSONS BONES GRACEFULLY IN A DEEP GRAVE COMPLETE WITH ALL OF THE HISTORY …

LG
Leenasavitra Geevagan 7 months ago on Google
( 1 out of 5 )

Very bad service

LO
Larisa O’Leary 7 months ago on Google
( 1 out of 5 )

Would not recommend

AM
Anna Maria 7 months ago on Google
( 1 out of 5 )

A ridiculously expensive council to live in and with a council leader no longer interested in ‘the people’.

JF
John Fellows 7 months ago on Google
( 2 out of 5 )

The Dartford council website leaves a lot to be desired and very difficult to work out. …

AH
Andy Hope 7 months ago on Google
( 5 out of 5 )

Very accessible website and easy to navigate

KK
Kitty Katy 7 months ago on Google
( 1 out of 5 )

Mrs Duffy was extremely rude on the phone

GP
Glenn paul Linton 7 months ago on Google
( 1 out of 5 )

Alot of messing about down there yeah

NG
Netty Green 7 months ago on Google
( 1 out of 5 )

Poor service no empathy

CS
Carole Smoker 7 months ago on Google
( 5 out of 5 )

Very helpful staff

RM
rob Moore 7 months ago on Google
( 4 out of 5 )

Website easy to use

AR
Arasu Rageshwaran 7 months ago on Google
( 1 out of 5 )

worst council in the world

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