West Lothian Council average reviews all over the web

2.0
Total Reviews 44

Average reviews from all platforms

Average Rating 2.0

Average reviews from all platforms

  • 5.0
    9
  • 4.0
    2
  • 3.0
    0
  • 2.0
    1
  • 1.0
    32
West Lothian Council reviews breakdown:
Google
2.0
44

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44 West Lothian Council reviews on Google

AB
Alastair Brash 7 months ago on Google
( 1 out of 5 )

‘Our’ roads are littered with lunar sized potholes…
Council should be ashamed of their atrocious attitude to maintaining our roads – a wanton dereliction of duty and care – those at the top should be held …

KR
Kevin Ramsay 7 months ago on Google
( 1 out of 5 )

1 star review is to high. Service is shocking. Telling me to enlty my own bin because they missed it or wait 2 weeks for the next collection but will not uplift the extra rubbish. But it’s not the councils fault 🤣🤣😂 …

CZ
Cezary Zurawski 7 months ago on Google
( 1 out of 5 )

My wife is working in one of the Day Centres in Livingston. Despite being one of most reliable and hard working persons on site, she is constantly ignored when she was applying for more hours or additional part time job. She has been …

AJ
allan JG 7 months ago on Google
( 1 out of 5 )

Phoning them and getting through is difficult when and if you do you may wish that you hadn’t.If you want something done do it yourself this lot aren’t interested.This is what we pay council tax for?.They raise their rent and rates every …

H
Hannah 7 months ago on Google
( 4 out of 5 )

After reading all other reviews I do agree with the Council Tax as soon as your late they send that company Adam M Adamson to your door and let me tell you that company has the worst bullying tactics actually is almost pushing me to a …

DW
Dale Wotherspoon 7 months ago on Google
( 1 out of 5 )

The bias and the censorship is a joke didn’t know Google was Chinese owned and ran by the CCP the corruption has went to far and people need to clean house

RM
Robert Milligan 7 months ago on Google
( 5 out of 5 )

My shower switch broke just before I left for work on Tues 15th Nov at 5pm . . . I reported the fault online at 5.30 . . . At 9am the next day a girl called to arrange a repair and two electricians arrived at 3pm and fixed the switch in 15 …

M1
Michael 1 7 months ago on Google
( 1 out of 5 )

My daughter returned from holiday on Tuesday 23.08.22, and as she lives in a top floor flat, the roof has been leaking and her ceiling has collapsed, she called the council and they put a light polythene sheet on, three days later water is …

LM
Louise Miller 7 months ago on Google
( 1 out of 5 )

Wow, this is shocking 😳 just goes to show you that with more than one person leaving a review on how bad west lothian council service is, then you know how bad they are. …

MM
Miriam McIver 7 months ago on Google
( 1 out of 5 )

Sick to the back teeth with their bin collection “issues”! No alternative collection dates during strike days and since it’s been over we’ve had “service issues” as the excuse. Today it’s “no access”!! Pathetic! So what if I have “council …

PW
Paul Woods 7 months ago on Google
( 1 out of 5 )

Spoke with liz today and she was very rude to me, made me out to be a liar because her colleagues hadn’t recommended the correct service. I am sorry for being homeless I know I’m such a burden I want is help there is no need to speak to me the way you did, I wasn’t rude in the slightest I was asking for help

PA
Pamela Amos 7 months ago on Google
( 1 out of 5 )

Bathgate Council, I have tried to get some help for food, gas and electricity, I am turned away, a few times! I’ve spoken with someone who has advised me that the government has actually gave the council more more to help the community. I’m …

CM
Christopher McGregor 7 months ago on Google
( 5 out of 5 )

Came out our house to head to Farm and the road cleaner was cleaning Charlesfield Lane. Struggling to get past Because the Kirkton Service Centres trees overgrown. …

AH
angela harman 7 months ago on Google
( 1 out of 5 )

Try book bulky uplift. Page won’t load. Finally managed to get form online from asking loads of questions on page. Went through all the rigmarole and wouldnt accept card no! Absolute bloody joke. No wonder people dump their household waste. Im beginning to understand why.

SL
Star Lord 7 months ago on Google
( 1 out of 5 )

How about a tax exemption for when you fail to provide, such as missing bins collection, delayed repairs and so on?! This would be fair

SW
Simon Whyte 7 months ago on Google
( 2 out of 5 )

Not all staff are “god complexed” but I feel a lot are. Not attentive to detail and not trustworthy either.

JP
JAMES PENDER 7 months ago on Google
( 1 out of 5 )

So many websites all doing very little. Well seen that it’s public money being wasted.

JO
Jakub Oleksiak 7 months ago on Google
( 1 out of 5 )

Council and alex m adamson have a big mess in there system threatening people to pay up tax from 5-10 years ago for there previous houses in 14days or they will add £3000 charges but when u try to show them the proof of payments and bank …

LM
Leanne McGahan 7 months ago on Google
( 1 out of 5 )

Absolutely disgraceful, trying to get through to these people is like trying to contact the dead. No help whatsoever, refuse to help people in need but will happily take your council tax. Absolute joke.

LS
Lynn Sutherland 7 months ago on Google
( 4 out of 5 )

Very limited parking with most of the Disabled Person bays taken by cars without blue badges. Otherwise, good experience, friendly receptionist, brilliant Registrar, clean toilets and a wee cafe

CJ
Crispin Johnson 7 months ago on Google
( 1 out of 5 )

Impossible to contact via phone. I just wasted 3.5 hours of my life getting nowhere. Its only like that because there is no choice, and to think we fund this service! 😂😂 Sort yourselves out WLC, you are a disgrace and embarrassment to council tax payers! …

GP
Gregor Petrovic 7 months ago on Google
( 1 out of 5 )

Unless and unprofessional a joke . That’s me being nice

GM
Graham MILNER 7 months ago on Google
( 1 out of 5 )

I have been waiting for the council to stop parking at the top of Eliburn South Road LIVINGSTON I started asking in 2019 but no luck the people in Eliburn South are sick of the time it’s taken to get done Graham Stewart MILNER Eliburn South Livingston

GH
Gary Harkness 7 months ago on Google
( 1 out of 5 )

Rude,lies not helpful with mental health disabilities

KS
Kim Stevenson 7 months ago on Google
( 5 out of 5 )

Booked a double uPflift, lovely lady on other end, cheerful and very friendly, rang the day before to cancel as had booked a van slot at last, same lady lovely no problem at all, all refunded..thank you…. also had to contact revenues for …

GS
Gary Stringer 7 months ago on Google
( 1 out of 5 )

West Lothian Council provide a non-service.
Three weeks I have tried to call council repairs. It’s always the same. A long wait on hold, to be disconnected. I cannot access their telephone services.

AR
Andy Riddell 7 months ago on Google
( 1 out of 5 )

Donald Forest (Head of Finance) is under investigation for fraud and stealing money from peoples accounts who are in arrears with Council Tax, Donald Forest has been added funds which have been getting paid through Adamson’s into his private account.

J6
Jordieboy 67 7 months ago on Google
( 1 out of 5 )

Don’t pay rent over the phone they will send letters asking for the rent money in cash we keep getting the letters in by paying our rent over the phone. there just being Greedy for money that’s why I give them a 1 star review

TS
tracey spalding 7 months ago on Google
( 1 out of 5 )

Blue bins still not been emptied been over 2 weeks now. Absolute disgrace. Why do we pay our council tax..

EH
Elita Hyvork 7 months ago on Google
( 1 out of 5 )

I understand if you are understaffed or busy with other calls but having people wait hours for a call? It’s not on, your company seriously needs a re-do!

JD
Jack Davison 7 months ago on Google
( 1 out of 5 )

I can’t give them but myself I give that lot Zero star’s The amount of corruption that must be going on at West Lothian council I’d personally sack the lot of them bunch of cowboy’s

SH
Shirley Hastie 7 months ago on Google
( 5 out of 5 )

I would like to thank all the worker putting themselves at risk to keep us safe .Thank you to all the bin men who have been emptying my bin all to keep us safe. I don’t care if I have had jobs on my home cancelled . I THANK YOU ALL

RN
RoLLiNDicE N 7 months ago on Google
( 5 out of 5 )

I called the environmental services this morning about broken glass and dog fouling outside my home in plessey road bathgate and the council services were out to sort the mess 45 minutes later, i feel this is a excellent example of how much …

VA
Veselina Alvas 7 months ago on Google
( 1 out of 5 )

No customer service. Phones are not answered and you end up with a court warrant for something which you are still about to use. You should be ashamed.

NJ
Nicolle Janczak 7 months ago on Google
( 1 out of 5 )

Absolutely shocking service!! I feel sorry for the residents having to deal with these I really do

AL
adam lockie 7 months ago on Google
( 1 out of 5 )

Disgusting,rude and arrogant a**wholes email about noise complaints several times and nothing gets done

FM
Fantastic Mr Fox 7 months ago on Google
( 1 out of 5 )

Incompetent staff all they want to do is go on bloody strike lazy bin men lazy arrogant staff

YG
Yvonne Gourlay 7 months ago on Google
( 5 out of 5 )

West Lothian Council are one of the best performing Councils in the Country.

KC
kevin cooper 7 months ago on Google
( 5 out of 5 )

I have worked for West lothian council for 17 years, a great place to work with plenty benefits

O
Ozzy 7 months ago on Google
( 1 out of 5 )

Don’t even try phoning. You will be kept on hold forever.

NC
N C 7 months ago on Google
( 5 out of 5 )

Prompt action when I reported pot holes.

K
Karen 7 months ago on Google
( 1 out of 5 )

Shocking service from a guy called m

BN
BLooDY Nin9 7 months ago on Google
( 1 out of 5 )

This place is full of corruption, at management levels.

PR
paul ross 7 months ago on Google
( 5 out of 5 )

Great workshop

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