Derbyshire County Council reviews

50 minutes waiting for someone to answer my call to Call Derbyshire, regarding an urgent care assessment for a vulnerable adult. I can’t fault the person who answered, but it is the system I have given 1 star for; is not for for purpose.

Sockin service for replying or even answering emails

I cant praise these guys enough! They are all very friendly and exceptionally helpful! I was surprised to see only 2 stars!!! Every time I have called it has been the same, regardless who I have spoken to.

Why is no one responding to my queries?
Why are PA’s being missed out as carers for the vaccine?
This is very dangerous

The job application process does not save your details so you have to keep re entering information. Other councils have a better system

Virtually impossible to call and speak to anyone

a fantastic set of people !