Derbyshire Dales District Council reviews

I can’t get a discount for my garden waste 2 bins because I have not received my discount code which should have emailed or posted to me. The email I have just received says it must be signed up for the weekend. …

Absolutely rubbish service. I’m calling them every single time for them come and collect the domestic waste since I’ve moved to Matlock since 2020. They come for a week than don’t turn up for 2 or 3 months.

Bins not collected for nearly 4 weeks, quite tired of excuses DDDC ! The compost bin is disgusting with rotting food… ALL other bins are overflowing… Covid is NOT an excuse! Are you going to sort out and pay for vermin infestation, due to such a poor service..?

Derbshire Dales DC are a complete shambles. Cut a deal with Serco for waste collection, knowing fair well their track record of failure and corruption; our bin collections have been disrupted for 12 months. Not a hint of an apology or an …

I have just followed a bin collection, collecting green waste far end of smedley street where the rd dips very narrow. Very entertaining. Well done boys. Young man around 30 running skipping to next collection, he has dark hair an beard. …

If I could leave no stars I would!! I’ve never dealt with such an incompetent establishment. I first contacted Derbyshire Dales to enquire about an Agricultural Occupancy Condition on a property I wished to view (as instructed by the estate …

Very rarely do I review negatively, and I don’t suppose this will get any attention, but TWO missed blue bin collections is just not good enough. It will be SIX weeks since our now very smelly recycling bin is emptied.

It seems people rarely leave good reviews for organisations who work hard for them so I decided to. Having lived in Derbyshire Dales for 10 years now and having dealt with various departments on the telephone in that time, I can whole …

A website that is now full of pop ups and inaccurate data. Trying to report a missed collection of a green bin has become a massive chore in itself.. oh but hang on they will be charging us next year for this service so no doubt things will improve…..not!

I love Hathersage, I have walked, camped and eat in pubs and restaurants for a long time. I haven’t had the need to use the public toilet until recently. I was shocked and appauled by the standard of facility and cleanliness. …

Been trying to ring from home nobody seems to answer the phone, 3 days now keeps saying your moving up the quew rubbish.

Toilets at Ashbourne unusable and charge 20p absolute health hazard.

Council taxes are rising, service remains poor. Bins are not collected with no reason given. Terrible

Still waiting for 0ffer of home, after 5yrs.

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