Devitt Insurance average reviews all over the web

3.3
Total Reviews 80

Average reviews from all platforms

Average Rating 3.3

Average reviews from all platforms

  • 5.0
    35
  • 4.0
    8
  • 3.0
    8
  • 2.0
    7
  • 1.0
    22
Devitt Insurance reviews breakdown:
Google
3.3
80

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80 Devitt Insurance reviews on Google

RW
Richard White 9 months ago on Google
( 5 out of 5 )

The best price I got for everything they offered, I have 55 no claims(touch wood) so I should in theory get it free, one little criticism I did ask for a agreed value on a 33 year old Yamaha Xt350 and as yet not had a response.

DH
David Hodgson 9 months ago on Google
( 5 out of 5 )

Amazing company have insured a good few
bikes with them, they are very efficient , professional ,helpful and they answer the phone. Highly recommended forget comparison sites go Devitt

KF
Ktm Fanboy 9 months ago on Google
( 5 out of 5 )

Easy to use got on to them via comparison sight. Got every thing i need recovery brake down ncb protect legal and persanal euro travle etc. Spoke with opp on phone very clear and helpfull. Happy to inshure my 1290 sas with devitt. Did haw ever have to send my ncb in and a photo of my licance. But seems to be the norm now.

GL
garry lush 9 months ago on Google
( 2 out of 5 )

I chose Devitt because they were priced reasonably on a comparison site. Unfortunately it took a week and 3 attempts for them to accept my proof of no claims. I’ve never even had to do this before as I assume most insurers have database …

PB
Paul Brady 9 months ago on Google
( 3 out of 5 )

I would of given 5 out of 5 but I am not allowed a temporary additional vehicle while my bike is in for painting. This is important to bikers because we have to some times take them off the road and need alternative transport. …

GT
Geoff Tillett 9 months ago on Google
( 5 out of 5 )

Excellent service, very friendly people, made insuring my two bikes on a multi bike cover very easy, a pleasure to deal with.

J
Jack 9 months ago on Google
( 2 out of 5 )

Insurance is generally very good and well priced, but the customer service, communication and online systems are a shamblers. I’ve never managed to get through to someone on the phone in less than 3 hours of being on hold, and trying to …

DT
David Thomson 9 months ago on Google
( 5 out of 5 )

bought another bike as well as keeping my gixer its a yammie virago 1100 n reg with 6.500mls on the clock insurance was that low with you i took it and have both bikes insured with devitt, delighted.

JK
Juny Khan 9 months ago on Google
( 1 out of 5 )

Absolutely disgusted at their cancellation policy, I tried to cancel my policy after 10 days of coverage and they told me there was a £30 cancellation fee, and it was going to cost me £42 to cancel on the day. The total cost of the coverage …

SJ
Samuel J Roberts 9 months ago on Google
( 1 out of 5 )

Good as long as you don’t need anything from them. My vehicle was stolen which they consider a fault. That meant I had to pay for the full year’s insurance for the privilege of being robbed. I wasn’t allowed to transfer my insurance to a …

NF
Near Future 9 months ago on Google
( 1 out of 5 )

Hit me with £55 cancellation fee. When on contract it should have only been £25. …

MK
Marius Kubica 9 months ago on Google
( 5 out of 5 )

Quick easy transaction. Always informed about any changes or offers which could help with my insurance. Good balance with price compare to the others in the market. …

AS
Allan Summerfield 9 months ago on Google
( 3 out of 5 )

I am fortunate thus far not to have had to claim. An insurance company/broker is only as good as his claim handling and settlement. A cheaper price, and the ease with which you take a premium does not equate to good service so I am giving you the benefit of the doubt with 3 stars..

MD
Michael Dent 9 months ago on Google
( 2 out of 5 )

Pretty cheap insurance but you get what you pay for. They messed up my direct debit details so missed one payment which I called right away and payed. Was then sent email and letter threatening cancellation. Called one person had no idea …

CD
Connor Day 9 months ago on Google
( 1 out of 5 )

Good starting price for my 125cc however when I’ve gone to cancel the policy there is a severe lack of inside communication the price has gone from £279-£379 because the lady on the phone didn’t tell her coworkers the date of cancellation. …

BH
Brian Harrison 9 months ago on Google
( 1 out of 5 )

I recently cancelled my policy with Devitt, after selling the vehicle I had insured with them. My monthly premium was £18, and the cancellation fee was £64.63, which I thought was excessive, but not the reason for my low rating. …

SR
Sue Rose 9 months ago on Google
( 5 out of 5 )

Never had any form of vehicle insurance before so got a bit confused with the online form. Quick response from Customer service team with the help I needed.
First Class, Competitive rates. No hassle. Will be using again when this year’s insurance ends.

TB
Tony Brussalis 9 months ago on Google
( 5 out of 5 )

Never had a problem insuring with Devitts. Always competitive prices and renwal notices come through in good time with clear information. When I have had to call them, I have never waited more than about 20 mins which I can accept in this …

MK
Mike K 9 months ago on Google
( 5 out of 5 )

I think I am now in my third year with Devitt Insurance. Taking out insurance initially was quick and painless, and, unusually for insurance providers, their renewal price each year beat the competition significantly. …

SM
Stewart MacGregor 9 months ago on Google
( 5 out of 5 )

difficult to give an insurance co a good rating before you have made a claim because thats the real test! – however experience so far with Devitt has been excellent – this is the renewal so yr2 of being with them

CA
Chris Aylward 9 months ago on Google
( 5 out of 5 )

A real test of an insurance company is when you need to claim, I didn’t do this (thankfully), but I have to say the admin is very good and the customer services is excellent. For unknown reasons payments were being sent to Devitt, when I …

WH
Will H 9 months ago on Google
( 1 out of 5 )

So far I’ve been insured with Devitt for about 2 weeks and their left hand doesn’t know what their right hand is doing. I’ll accept I sent the wrong no claims document in the first place but I stated the reason that there ‘was a gap between …

KH
K Hayes 9 months ago on Google
( 3 out of 5 )

It was such a hassle getting Devitt to accept my proof of no claims. I had to call twice to finally get through to someone who would accept my ‘proof’. Also, I had to call for them again to turn off auto renew. I don’t like companies that …

RA
Russell Aston 9 months ago on Google
( 3 out of 5 )

Easy sign up but getting the proof of no claims was a pain. Sent it via email. Then uploaded. Had two chaser letters and two phone calls before their records updated.

PB
Paul Barker 9 months ago on Google
( 5 out of 5 )

I’ve used Devitt for the past 3 years or so purely because their prices suit my budget and the cover I get is what I need. Well worth any rider at least enquiring, they may be surprised just like I was first time.

AP
Ali Payne 9 months ago on Google
( 2 out of 5 )

Not happy at all with this insurance company! Took out a new policy as they produced the best deal. Great news, three weeks in i am bombarded with, we don’t accept your documents of proof of NCB. Sent in current insurance providers …

JK
John Keppel 9 months ago on Google
( 5 out of 5 )

Multi bike policy with Devitt for a few years now, bike with aftermarket mods all sorted with Devitts and price still very competitive. They do the simple stuff right and keep my business as a result!!

T
Thruxtonite 9 months ago on Google
( 4 out of 5 )

Arranged cover for me on a bike not recognised on the ABI listings and at a reasonable price which was a big help. Would have given 5 stars if the call centre had been quicker to answer my call and if I’d got the call back that was promised.

EM
Enda mcguigan 9 months ago on Google
( 1 out of 5 )

Held on the phone for around half an hour andContacted them regards my renewal Quote. They were supposed to get back by the next day with an update. Nothing heard from them so contacted them again next day and after another very long wait gave up. Poor customer service

PJ
Paul Jones 9 months ago on Google
( 1 out of 5 )

Existing customer… 50 mins on hold change of bike quote was 900£ (NINE HUNDRED) more expensive than competitors. …

AJ
Andy Jackson 9 months ago on Google
( 1 out of 5 )

I am very disappointed with the service I have received from Devitt Insurance. I have used them over a number of years with different motorcycles. I recently sold my bike and recommended to new owner to use devitt which he has. I have now …

SB
Scottuss B 9 months ago on Google
( 3 out of 5 )

Insured my cb250n with them ,price was ok , was easy to set up ,was going to insure another bike 1973 honda c70 ,but it didnt come up on search even with reg ,so i emailed devitt with reg n model ,email reply as usefull as a rock as a float ,the email send us your policy and we will check ,

NC
Nigel Cooper 9 months ago on Google
( 5 out of 5 )

Great company to deal with customer service is excellent found that I had mistakenly stated I had 2 years NCB when I in fact had three on my proof of no claims sent them an email they responded requesting a copy so I emailed it they …

MP
Mark palmer-edgecumbe 9 months ago on Google
( 1 out of 5 )

Utterly horrific experience. I was on the phone on hold for 3 days before I got through to them. They auto renewed my motorbike insurance without my permission, took my money and then tried very hard to not refund it. Total crooks

MP
mark potter 9 months ago on Google
( 5 out of 5 )

Excellent service got me a great quote saving me nearly £300.Hopefully will be with them a long time if when my policy runs out they get me a great price again

RN
Roger Norris 9 months ago on Google
( 4 out of 5 )

Devitt are generally very good but their use of Enterprise Rentals for repair work/hire car management is a very poor choice. Had nothing but ‘issues’ with Enterprise with repair shop selection (and then un-selection), poor/non existant comms etc…

DS
Douw Steenekamp 9 months ago on Google
( 3 out of 5 )

Being new to the UK they were unable to get me reasonably priced comprehensive insurance on my motorbike despite me having had claim free insurance for more than 10 years in South Africa. I found the mechanical cookie cutter approach to risk assessment very frustrating.

JH
Joe Hebden 9 months ago on Google
( 2 out of 5 )

Very disappointing when changing from one 125 scooter to another 125cc – they charged me about the same again to change a few details and I only get 10 months left on my policy rather than a full 12 months. Asked if it was cheaper to cancel …

PB
Paul Brown 9 months ago on Google
( 3 out of 5 )

It’s insurance. You only find out really how good it is until you need to make a claim. Experience so far so good .no claim made, tho!
Renewal time and an increase of 20% made me ring up. No call back. Went to …

PM
Phil Masters 9 months ago on Google
( 5 out of 5 )

Insurance went down this year, unlike my car.
Insured my bike with Devitt for years now and not been bettered yet.
Recommended.

TM
Tom Mccready 9 months ago on Google
( 5 out of 5 )

Have been insured with devitt since 2020 excellent service easy to contact and always very helpful .will definitely renew again next year

M
Mark 9 months ago on Google
( 5 out of 5 )

Devitt customer services were excellent – understanding and very professional when I rang about a medical condition. Shame not all customer services give the same high standards.

ML
Martin Longmore 9 months ago on Google
( 1 out of 5 )

Appalling service. As a new customer I applied on-line for two classic motorcycle insurances. These insurances were within four days of each other. I did exactly as required by Devitt, sent a confirmation of ncb from a previous broker, the …

SJ
Stuart Johns 9 months ago on Google
( 5 out of 5 )

Very straightforward process to get up and running with the new policy and very happy with the price and content. Cover has all the bits we like such as riding another bike with permissions and so on and good value on the optionals like …

JH
josh hawley 9 months ago on Google
( 1 out of 5 )

Been insured with these for 3.5 years now. For the past 3/4 month. I’ve been getting letters saying I’m in arrears and need to pay before they cancel. I ring them up Everytime for them to say, ignore it I’m upto date with payments. I get a …

RD
Robert Daniels 9 months ago on Google
( 5 out of 5 )

Devitt insurance has provided me with first class service for three years now. No hassle just good service. There prices have been one of the most competitive in the motorcycle market. Well done.

KL
kez landsdown 9 months ago on Google
( 4 out of 5 )

easy to sort out and happy with price. Ive not had to use them yet ie make a claim, but this is my 4th year with them

CC
Chris Calveley 9 months ago on Google
( 4 out of 5 )

Very competitive rates,used them for first time last year and was impressed with the service and hassle free that’s why gone with Devitt Insurance for a 2nd year.

BS
Ben Searley 9 months ago on Google
( 5 out of 5 )

Amazing company best prices fantastic customer service , sadly not riding this year made cancelling my policy simple and easy

D�
Damas “Enki” De Castro 9 months ago on Google
( 5 out of 5 )

This is my 2nd insurance in this country, and I can say that they are much better in comparison to the ones I had in my motorbikes before. They were 5 or 6 different insurance I used before Devitt. I am happy so far with quote and the cover …

PO
Paul Ontheroad 9 months ago on Google
( 2 out of 5 )

Asked me to email driving licence details which I did 6 times and each time they say they didn’t arrive and ultimately cancelled my insurance, very frustrating system they have

F
Filks 9 months ago on Google
( 1 out of 5 )

Devitt would not insure me for Fire & Theft as I was leaving my motorcycle on the road in London even though it was alarmed and chained to a street anchor at the rear and D locked at the front and covered at night… this made absolutely no …

SN
Steve Nunderpants 9 months ago on Google
( 4 out of 5 )

Devitt have always given me value for money on my insurance costs, even when I had a multi bike policy. I have recommended them to my friends.

MM
Michael mclavey 9 months ago on Google
( 1 out of 5 )

Disgraceful company steer cear.
CHEAP ISN’T ALWAYS BEST.
Cancelled a £180 policy due to selling bike. …

CV
Chris Vincent 9 months ago on Google
( 1 out of 5 )

Won’t be using the again as mixed info provided regarding cancellation fees. Needed to cancel as upgrading to new bike was twice as much as re-insuring, but lost 100% of what I’d paid due to £75 cancellation fee (4 weeks cover), was told …

FH
F HB 9 months ago on Google
( 1 out of 5 )

I was given a price in written that include interest and then the company trick me to sneak £35 extra overcharge as excuse saying that interest are not included on the value of my insurance. Very trick one but definitely I can’t trust a company like this to renew my policy next time and I would not recommend it.

JD
John Downey 9 months ago on Google
( 5 out of 5 )

Stayed with Devits again this year as insurance cost was actually cheaper than last year, brilliant well done Devits

HD
Harry Ducat 9 months ago on Google
( 1 out of 5 )

Avoid ! They take your money then send you emails asking you to provide rediculous information or they’ll have to cancel your policy . When you don’t meet all there rediculous requirements and try to cancel they charge you a massive fee .

AT
alex Taylor 9 months ago on Google
( 5 out of 5 )

Easy to set up and arrange best cover for your needs. Linked to cash back sites so makes cost even more attractive for a better level of cover. Regular emails to keep you up to date with offers. You can unsubscribe at any time.

SF
steven farrow 9 months ago on Google
( 4 out of 5 )

Competitive quote that suited my needs and all easily done. Of course the real measure of any insurance policy is when it comes to paying out. I hope not to test that.

DP
David Parkinson 9 months ago on Google
( 5 out of 5 )

Devitt Insurance provides cost effective cover and marries that to the gold standard breakdown and recovery service provided by the RAC. The renewal process is simple and straightforward. What’s not to like?

DT
David Tomczynski 9 months ago on Google
( 5 out of 5 )

Phoned to get a quote for my new bike when my online request failed to complete. Spoke to one of your reps and my quote and setup was dealt with quickly and efficiently.

SR
Simon Reed 9 months ago on Google
( 2 out of 5 )

Take ages to answer the phone when trying to reach customer services .like over half a hour waiting on the phone
Took 3 attempts for them to accept my no claim bonus from previous insurers.
Not needed to claim… going by this so far .. I hope I never have to

GL
Gary Leach 9 months ago on Google
( 5 out of 5 )

Fantastic service, phone conversation was painless and fuss free, very competitive prices..been with them for years and have no reason or want to change…I’ve never made a claim so can’t comment on that side of their service.

SM
Seb Morgan 9 months ago on Google
( 5 out of 5 )

Everything was straightforward, quick and easy. The agent was friendly, knowledgeable and helpful. I actually felt he was a biker himself!

GH
Gary Hill 9 months ago on Google
( 5 out of 5 )

A great price & easy to obtain a quote for my M/cycle from a leading bike insurance company, highly recommend.

AG
Andrew Gill 9 months ago on Google
( 5 out of 5 )

Good service and reasonable premiums. I actually renewed with them this year, something a rarely do, usually shopping around for a better deal.

IH
Ian Hatten 9 months ago on Google
( 5 out of 5 )

When renewal came in I did the usual checks with other companies, prices were of a similar amount so I stayed with Devitt. Unless the savings are going to be greater than £5 I do not bother to switch and I have now been with Devitt for …

SC
Simon Coombe 9 months ago on Google
( 4 out of 5 )

Good price and easy to obtain the right product. Untested to date but most likely the customer service will be provided. Would be 5 stars but as I say, untested to date as I’m selfish and like to keep the right side up.

JH
john hanna 9 months ago on Google
( 5 out of 5 )

Fast and friendly service, been with them a couple of years and have found the insurance rates to be very reasonable

AB
Alan Brown 9 months ago on Google
( 3 out of 5 )

Way too early to post a review. Price was pretty good and easy to set up on line. However, I will only know how good you really are should I be unfortunate enough to require your services. Stop being so needy.

PM
Paul M 9 months ago on Google
( 5 out of 5 )

Great customer service, very helpful and professional. Great prices too, so I am one very happy customer.

PB
Paul Blackfield 9 months ago on Google
( 1 out of 5 )

Awful customer service. I will now be progressing this with the insurance ombudsman to reclaim the money I spent sorting out Devitt’s administrative blunders.

MT
max tloczek 9 months ago on Google
( 5 out of 5 )

Insured my bike recently and had no problems at all even tho this was my first time doing something like this. The person over the phone was very helpful and understanding would definitely stick with this insurance.

JH
Jules Hobbs 9 months ago on Google
( 1 out of 5 )

Auto renewed without my consent. So ££100s out of pocket for insurance I do not need. How is this legal ?

TC
Tank Cobane 9 months ago on Google
( 1 out of 5 )

Not a good sign up for myself… the company bombarded me with request for documents, I supplied, then more of the same requests… constantly warning me the same messages on how I will not be insured if I dont supply my no claims Doc!! …

BS
Benjamin Stanton 9 months ago on Google
( 1 out of 5 )

Absolutely disgusted at their cancellation policy, I tried to cancel my policy after 10 days of coverage and they told me there was a £30 cancellation fee, and it was going to cost me £42 to cancel on the day. The total cost of the coverage …

KG
Karen Glendenning 9 months ago on Google
( 5 out of 5 )

Debit insurance was so straight forward and very helpful when I had a problem. Very good insurance company and reasonable price

JL
Jose Luis 9 months ago on Google
( 4 out of 5 )

Had been doing insurance with them for years and recently had my bike stolen. It took them a bit of time but they sorted everything out and I got a decent payment from them which I was not even expecting. So apart from being a bit slow, they were brilliant!

RJ
Robert James 9 months ago on Google
( 1 out of 5 )

7 months remaining on my policy and they refuse to change to my new bike so it’s unusable. Also refuse to give me any of the premium back for the unused time on the policy. Avoid them

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