Doorsteps.co.uk reviews

It’s apparently not possible to leave zero stars, therefore I will attribute this 1 star to the photographer, Harsh who they subcontracted to do the photos, valuation and virtual tour. He was excellent. The remaining blanks are for the …

I would avoid this company – the saying really is true that you get what you pay for. I tried to sell with Doorsteps but once you pay the fee they aren’t really interesting in selling your property. Every time I call them the phone just …

They did not forward our offer on to the vendor which meant we missed out on buying a house. Extremely unprofessional service. …

I have terrible experience with Doorsteps. My offered accepted by vendor but doorsteps keep open for viewing for more than week after accepting my offer. They keep forcing me to use their mortgage adviser and solicitor. Later they asked me …

On Saturday morning I made a request via Doorsreps to view the property that same afternoon. The response was almost immediate. I viewed the property with benefit of very useful advice from the owner/vendors – a system I much prefer to …

We sold our house and its currently going through conveyancing. The difference with Doorsteps is it’s a fixed price of £99 but you do most of the work yourself. …

What an absolute joke of a company. I tried to arrange a viewing 10 days ago and it has taken them this long to respond to me, in which time I have viewed 3 other properties made offers on 2 and agreed a purchase on 1. If you’re after a …

My partner and I arranged a viewing and we received confirmation text of an appointment time and date. We confirmed the booking with one of their staff over the phone. …

I’ve never heard of doorstops co.uk but my dealings with then have been brilliant, everything was so straight forward. I was worried when I didn’t want the vendor to have my personal number and thought this may cause communication issues …

I tried to arrange a home viewing over 4 times. I struggled to get in contact with anyone and doorsteps kept sending me the same emails over and over again. The vendor did not get back to any of my viewing requests in a month… I think it …

As a buyer doorsteps are by far the worst ‘estate agents’ we have dealt with. The online system is awful, I’ve never spoken to the same person twice and they may have stopped us buying a house we really liked. …

I cannot recommend this company highly enough. Most people wouldn’t consider using an online estate agents and instead use high street estate agents to see their houses for ridiculous commissions when all you really need is to get your …

I found it difficult to believe that i could sell my house and save so much money by using Doorsteps, but thought there was nothing to lose. And how correct i was, the whole process was seamless, they got me viewings almost instantly and my …

I have used the £99 sale package from Doorsteps for the sale of 1-bedroom flat and if you are like me and are happy to do your own viewings and negotiations they are excellent. My property was advertised on Zoopla and Rightmove and it sold …

Requested a viewing for a property marketed by Doorsteps through their online form linked to the property which asked obligatory questions regarding intended financial method of purchasing the property. Received 4 phone calls in 30 minutes …

I came across Doorsteps whilst I was searching for a flat to buy.
The process to make a booking for a viewing is quite fast and efficient, everything went smooth including viewing the property with the actual seller. I ended …

Doorsteps do what they promise to do. They are an advertising platform and promote your property on all the relevant sites. When you ring you are always answered promptly and courteously and your request is always attended to. They give a …

I think Doorsteps are a sham! You pay for a service and then they do nothing. The best advice I could give to anyone looking to use Doorsteps, is don’t! Go with Purple Bricks or pay the extra money and go with an actual professional estate …

You can not Knock the price! Just £100 to place your property on all the portals. I am also sure that in a good market place and with a straight forward sale then it may make sense. Unfortunately our experience was not straightforward, we …

Doorsteps were great for us. We did the £199 package. Someone came over really quickly took lots of photos and we could choose as many as we liked for the advert. We had several viewings in quick succession before receiving an offer. Later …

I don’t normally write reviews, but the service I received is so bad I feel like I ought to put it out there: …

Prior to agreeing a sale- was good.

Since then have been hugely let down by ‘in house conveyancing’. This is a …

We sold our house with Doorsteps last year. To be fair, you do get what you pay for. If you want an estate agent who is going to arrange all your viewings for you/ do all the negotiating etc it’s best you go with an estate agent where they …

Terrible service, unresponsive, and whilst they agreed a refund due to these reasons, it has now been over a month without this being executed and calls/messages are not returned. The online portal is also very poor. …

Had a really great experience with doorsteps. £200 fee and our house was sold within 6 weeks. Arranging viewing times was easy and someone was available to speak to at any time of day during the whole process. …

Purchased the £199 package and then spent another £400 to have their estate agents perform unlimited viewings as I moved into my new property.
Agents were not locally based so scheduling appointments was flexible for the …

Best. Estate. Agents. Ever. I went with the £99 package – absolutely incredible service from start to finish – couldn’t have asked for better. I also appreciate that they are very easily contactable, one number and you’re speaking to …

Good for selling but think twice about their Conveyancing.

I can thoroughly recommend their budget package if you are willing to sell your …

Very painful experiences trying to arrange a viewing with Doorsteps. It mid Feb 2021 and since October 2020 I’ve been trying to get a viewing on a property run by them and the amount of time they’ve wasted is no joke!!! No one at Doorsteps …

Doorsteps is great in that you get to pay £99 for listing on portals which would cost a lot more usually. However, if you ever need them to do ANYTHING for your listing (editing it, putting up photos, taking it down, sending you an invoice, …

So we requested to view one of their properties before Christmas, but when we showed up, we were told that unbenownst to the agent the property was occupied and since the current tenants weren’t informed about our visit, the viewing was …

Please do not use DOORSTEPS!! (My experience below)

I instructed doorsteps for the purchase of a flat in Bristol ( this is my third …

I was seriously impressed with Doorsteps! I can highly recommend this company. We sold our property for over guide price and the process was easy and efficient, if you are prepared to do some of the ‘estate agency’ work yourself. Huge savings as a result.

Great Service from start to finish. Never had a problem speaking to the team. They were in touch straaight away and sorted viewings promptly email service worked well for me. My house sold quite quickly. Fantastic value.

Please do not look for properties through doorsteps. Booked a viewing for a property and recieved confirmation via text for my alloted time only to turn up wait outside and call them to be informed the property was actually sold months before we booked the viewing. Completely unprofessional.

I am currently trying to book a viewing on a house. As other reviews have stated, the online booking process is clunky and unreliable, not to mention time consuming. My viewing times don’t suit the seller and I’ve emailed alternative times …

Had I been able to award 0 stars I would.
I hope not to have any more dealings with Doorsteps.
The left hand did not know what the right hand was doing when I tried to book a …

Doorsteps were exceptional.
I purchased £99 plan and for sale sign board for the sale of my property.
I was not expecting much from the company as it was only £99 fees. Other estate …

I really have mixed feelings about Doorsteps. In one sense, I really like it, especially the price, but in another sense, it is so rough around the edges, in so many areas. They really need to introduce a more premium package which gives a …

WARNING – DO NOT USE DOORSTEPS CONVEYANCES.

We sold our property though Doorsteps, who were generally very helpful. But then …

Selling our Parents house couldn’t have been easier. Buyer in first week after 3 veiwings.Online site easy to use and saved us a lot of money. Would thoroughly recommend and would use again.

A Someone who has sold five properties with doorsteps and is also an investor in the company, i have a personal interest in writing a 5 star review, but that’s not gonna help the company, so some tough love is needed….here goes…. …

Expect very little from this company, you get what you pay for.

We lost our buyer and Doorsteps never told us! If we had never have contacted …

Requested a refund over two weeks ago, still have not recieved and waiting. Getting emails requesting for me to purchase other services or to not take the money and use the services next year. Also bombarded with emails from them for the …

Started off really well with the gentleman taking the pictures being very professional. However many potential buyers have said that doorsteps are impossible to get through to. I am now trying to cancel the advert after my house did not sell over 8 months but I cannot even get through to cancel. Communication is paramount.

One star for their politeness but I had terrible experience with Doorstep. Their main focus is to grab more money rather then to sell your home . Once they grab money in advance they have no motivation to sell your house . If your house …

I have received outstanding service from Doorsteps throughout my property sale.
The team are always available either by text, email or phone call. They are all very efficient and friendly. The service recieved from all team members is awesome. Highly recommended.

Had no issues contacting doorsteps throughout the process but after survey and valuation came back on the house found out it was overpriced by around 25000, and had fallen through before. I told doorsteps this when I withdrew my offer and …

Its only a bargain if they can be bothered to contact you & your prospective buyers. Had alot of problems initially with the listing went live as all my instructions were ignored! Had to send multiple emails and after multiple phone calls …

This company are an.absolute shambles. Take note of all the bad reviews. Anything claiming to be positive is false. They are dreadful. No replies to enquires to view a website that has been made by a child with a back end bolted together …

Doorsteps is a really good price and we were moving on quite a tight budget so it was really good for us in that respect, our flat sold really quickly and the photos that they took were outstanding in my opinion. They also got our place up …

As a buyer: very poor service from Doorsteps, near impossible to contact by phone for matters vital to the purchase, slowed the whole process down considerably. Happy to constantly email and text me pushing their in house conveyancing service on me though!!! Not a good experience.

Had a really good experience with doorsteps, saved a fortune compared to high street estate agents, great customer service, they book the viewings and you host them ypurself which i think works better. I sold the house in one week (!) to the third viewer and for a top price so very satisfied.

So far my contact hasn’t been great, I found it awkward to get in touch for information that most sellers put on their listing in the first place, I’m looking for basic details on what I am confident is a leasehold property & after several …

5* from me.

Sold 1 month after advertising on Doorsteps. We produced our own photos and …

Successfully sold our house using Doorsteps. In the middle of the pandemic, so we wished to do viewings ourselves anyway. Don’t really know why people pay estate agents such vast sums to do this! An easy process, and would use again.

We put our bungalow on the market with Doorsteps.I was very nervous because we have always gone with a trusted high street estate agents.My husband convinced me that it would be worth trying. …

Doorsteps has been a revelation, with our rep Anil being absolutely superb and professional. We have been so impressed – from initial contact to being live on Rightmove in a week, with very professional photos and a Floorplan included! Can …

Terrible! This is an online platform in every sense, which is great as long as you do not need to speak to anyone with any questions or issues. When you sell a house you need to be able to contact the platform, this is not a £2 product you are selling, nice people, but extremely disorganised and impersonal.

Such an amazing and professional experience.
Hassle free to book a viewing with added ease of being able to change your viewing and also not having to go through the disappointing experience of being told no more bookings available as is the case with your normal estate agent.

Excellent value, puts the buyer in direct contact with the seller for a one-to-one hands on sales experience In challenging times every little helps and having a fixed price, good value package to obtain exposure on the prime property portals such as Rightmove and Zoopla is ideal, why pay more ? Doorsteps – ‘the art of the deal’

We had the pleasure of dealing with these basement bandits as buyers.

From a sellers perspective they look like good value for money. But the seller …

Absolutely awful. Terrible IT system. No response to enquires, no response to vendor calls. Just receive a bombardment of automated texts and emails with no relevance to the issued raised. I have exercised cooling off period and nonresponse …

Very poor service, constantly having to prompt them to arrange viewings when we paid for accompanied viewings. Poor communication, poor teamwork , slow to respond. Rubbish customer support, seems like they don’t want to know once thy have …

Can I give Zero or negative rating ?
I guess no, hence giving one.
I purchased conveyancing , my property did not sold! so I asked for refund! no …

GREAT PROFESSIONAL SERVICE, EXTREMELY FRIENDLY EXPERIENCED AND KNOWLEDGEABLE STAFF. …

I was interested in a property they were advertising but the systems were quite clunky, kept pushing various add ons such as conveyancing and call backs were non exist. They are purely a transaction focused online agency with no local knowledge or value add. Lost the will to live so moved onto another property

Absolute nightmare. Took several atempts to book a viewing which turned into a nightmare, loved the property therefore placed an offer. One week later still waiting to hear back about the offer. Doorsteps re no longer replying to emails …

Be extremely careful of these guys. They will confirm your viewing but no one arrives at the property. Don’t waste your time on them. Most of their property’s are through lead agents.

WOW a real shocker .
you make an online enquiry and then you are sent a form online to fill out just to book a veiwing . The questions are very simple , based on this they …

From a buyer’s perspective, these people are time wasters who give a terrible service. You have a question about a property, they’ll “call you back”. You want to make an offer, they’ll “call you back”. Only they never do call back and every …

I would 100% recommend doorsteps to everyone, they were amazing, lots of viewers, lots of help , brilliant staff always at your beck n call ,appointments and reminders from them were very clear , cheap and reliable. Excellent, I was well impressed 10 out 10. Highly recommend. Amazing xxxxxxxxxx

Doorsteps offer a very prompt service responding immediately to viewing requests, with quick confirmations of viewings, very courteous and prompt follow up post viewings. If I was selling my property now, I would definitely consider Doorsteps.co.uk.

Having been recommended to me by a friend, I thought I’d try these guys to sell my house. I paid the money and had a nice guy come out, photograph the house and measure up. He then went straight to trying to get more money out of me. …

Booked an appointment to view a property, got confirmation from them however the agent never turned up so a wasted journey to the property. I contacted the agent while at the property, no response despite it being during the working day. I …

Very efficient service. Saw a property being sold by Doorsteps, followed the simple links to book a viewing and within 10 minutes this had been arranged. Was kept informed all the way. Very impressed.

Diabolical. Took us through due diligence on a house collecting bank statements and lots of personal data, with every impression it was sold. Then back tracked, said the owner had put more than one person through this. They then said they …

Don’t use their conveyancing service. I used them and it was a Big Mistake. I asked for my money and after few months chasing them, they refunded me only half of it. They also made me delete my online review before paying it. Please stay away from them.

Excellent. Just sold two properties at £99 for each listing a bargain saved nearly 4k In fees. Can only think negative reviews are from their competitors…thank you!

Excellent company and very professional staff. From outset of enquiry, when I spoke with Kav, to several others, through to conclusion of sale with Roshni, everyone was fabulous. Majid took the best photos, gave great advice about …