East Northamptonshire Council average reviews all over the web

1.8
Total Reviews 21

Average reviews from all platforms

Average Rating 1.8

Average reviews from all platforms

  • 5.0
    4
  • 4.0
    0
  • 3.0
    0
  • 2.0
    1
  • 1.0
    16
East Northamptonshire Council reviews breakdown:
Google
1.8
21

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21 East Northamptonshire Council reviews on Google

MT
Mishelle Thurai 4 months ago on Google
( 2 out of 5 )

Waiting for a food bin for the past 4 months. Rang three times said will send one over however nothing been sent still on the list.. When you ring they say it will be quicker to come up and pick up from the Thrapston office.. when we work …

WH
Wendy Hutchinson 4 months ago on Google
( 1 out of 5 )

Absolutely appalling customer service from the council tax revenue department. It has taken me 7 months to get this office to acknowledge that I live at my address and that I don’t pay council tax. …

M
monicaholling 4 months ago on Google
( 1 out of 5 )

Awful services. I paid for bulk items removal, as I was moving house, and they fined me hundreds of pounds for fly tipping. Apparently they changed the date (without telling me – no emails letters or calls) so when I put the items out on …

FC
Fiona Carroll 4 months ago on Google
( 1 out of 5 )

Absolute joke. Pay a lot in council tax each year, for what exactly? All we get is our bins emptied, when they are bothered. Since last week our whole road”s recycling bins were missed, we have ALL contacted these clowns, needless to say …

ND
Norman Duncan 4 months ago on Google
( 1 out of 5 )

Complete waste of tax payers money ! My daughter has had problems with her council house for 3 years, and even after contacting our local MP she still can’t get anything done !! …

AP
Amanda Piatczanyn 4 months ago on Google
( 5 out of 5 )

I have rung East Northants Council on several occasions to report issues and have used the bulk household items collection. I think our council are awesome and they work really hard to give us a first class service. Surely with so few complaints this shows how good they are. Thank you for the work you do.

JN
Julie Nightingale 4 months ago on Google
( 1 out of 5 )

Customer service is slacking alot especially in benefit section as taken 3 wks plus to deal with refunds. Maybe the staff who is at home doing nothing could help with emails and processing refunds. Be glad when it merges with Kettering and wellingboro council as will imorove

SO
segun ogunyeye 4 months ago on Google
( 5 out of 5 )

Plenty of free parking at the Thrapston council offices

TR
The Rhodian 4 months ago on Google
( 1 out of 5 )

Shocking Council and Even more shocking customer service. A truly awful experience with extremely short rude and arrogant staff. Only called about not being able to log in online to pay my council tax. Shame on your telephone staff. Learn some manners please!

KF
Kathy Foxglove 4 months ago on Google
( 1 out of 5 )

I live 5 miles from the council offices, I rang and rang. 7 mins in total .
IT WOULD HAVE BEEN QUICKER TO HAVE DRVEN DOWN THERE. …

DW
david white 4 months ago on Google
( 1 out of 5 )

absolutely shocked by the stupidity of the people in the council tax office, dont listen or understand what they are being told, and seem more then happy to put you into financial distress. they talk to you like your something off the bottom of there shoe

TB
toni bates 4 months ago on Google
( 1 out of 5 )

Only rang to pay my council tax didn’t realise it would take an hour or that I would be passed to every department under the sun then to top it all off was spoken to like dirt by a certain woman who was rude abrasive and quite antagonistic …

AD
Alistair Douglas 4 months ago on Google
( 1 out of 5 )

Just listening 🎧 to Private Eye podcast…. Snooty 🦊 Fox….. disgraceful

Your members should get sent to jail …

J
Jacob 4 months ago on Google
( 1 out of 5 )

Useless and counc tax is just a con
I’m not the “persons”

JC
Jonas Crown 4 months ago on Google
( 1 out of 5 )

I can’t get through to a human being to pay a bill. I expect to her a letter on my doormat one Friday, threatening armaggedon, if I don’t pay this bill

SB
Simon Brown 4 months ago on Google
( 5 out of 5 )

There Bin contractors are the best of the best
clearly the top 1 % Must have been trained at Top Bin or similar Bin School

LT
Lubomir Tuzinsky 4 months ago on Google
( 1 out of 5 )

Poor callcentre. Not willing to help. Arrogant staff… Exactly what to expect from a bankrupt council…

PB
P Bird 4 months ago on Google
( 5 out of 5 )

Very helpful staff member, couldn’t be more obliging.

KR
Kevin Reilly 4 months ago on Google
( 1 out of 5 )

Shocking. Quite happy to let people get into real financial trouble.

MM
Michael Miller 4 months ago on Google
( 1 out of 5 )

Terrible

JG
jack gorman 4 months ago on Google
( 1 out of 5 )

Useless

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