Average reviews from all platforms
Average reviews from all platforms
Your Business? Manage your review for FREE
Manage your ReviewDon’t Forget to Share your Valuable Feedback
Write a ReviewWaiting for a food bin for the past 4 months. Rang three times said will send one over however nothing been sent still on the list.. When you ring they say it will be quicker to come up and pick up from the Thrapston office.. when we work …
Absolutely appalling customer service from the council tax revenue department. It has taken me 7 months to get this office to acknowledge that I live at my address and that I don’t pay council tax. …
Awful services. I paid for bulk items removal, as I was moving house, and they fined me hundreds of pounds for fly tipping. Apparently they changed the date (without telling me – no emails letters or calls) so when I put the items out on …
Absolute joke. Pay a lot in council tax each year, for what exactly? All we get is our bins emptied, when they are bothered. Since last week our whole road”s recycling bins were missed, we have ALL contacted these clowns, needless to say …
Complete waste of tax payers money ! My daughter has had problems with her council house for 3 years, and even after contacting our local MP she still can’t get anything done !! …
I have rung East Northants Council on several occasions to report issues and have used the bulk household items collection. I think our council are awesome and they work really hard to give us a first class service. Surely with so few complaints this shows how good they are. Thank you for the work you do.
Customer service is slacking alot especially in benefit section as taken 3 wks plus to deal with refunds. Maybe the staff who is at home doing nothing could help with emails and processing refunds. Be glad when it merges with Kettering and wellingboro council as will imorove
Plenty of free parking at the Thrapston council offices
Shocking Council and Even more shocking customer service. A truly awful experience with extremely short rude and arrogant staff. Only called about not being able to log in online to pay my council tax. Shame on your telephone staff. Learn some manners please!
I live 5 miles from the council offices, I rang and rang. 7 mins in total .
IT WOULD HAVE BEEN QUICKER TO HAVE DRVEN DOWN THERE. …
absolutely shocked by the stupidity of the people in the council tax office, dont listen or understand what they are being told, and seem more then happy to put you into financial distress. they talk to you like your something off the bottom of there shoe
Only rang to pay my council tax didn’t realise it would take an hour or that I would be passed to every department under the sun then to top it all off was spoken to like dirt by a certain woman who was rude abrasive and quite antagonistic …
Just listening 🎧 to Private Eye podcast…. Snooty 🦊 Fox….. disgraceful
Your members should get sent to jail …
Useless and counc tax is just a con
I’m not the “persons”
I can’t get through to a human being to pay a bill. I expect to her a letter on my doormat one Friday, threatening armaggedon, if I don’t pay this bill
There Bin contractors are the best of the best
clearly the top 1 % Must have been trained at Top Bin or similar Bin School
Poor callcentre. Not willing to help. Arrogant staff… Exactly what to expect from a bankrupt council…
Very helpful staff member, couldn’t be more obliging.
Shocking. Quite happy to let people get into real financial trouble.
Terrible
Useless