Average reviews from all platforms
Average reviews from all platforms
Your Business? Manage your review for FREE
Manage your ReviewDon’t Forget to Share your Valuable Feedback
Write a ReviewI visited this casino and I have to say I was VERY happy with my experience and my food. I would like to especially mention the receptionist Mai. She was an amazing help to me and went above and beyond to ensure I had a good experience. She …
Me and my friend play in that casino when we arrive from Qatar always . the receptionist His the most greedy man ever and asked me to share my winnings. lack of under paid staff it’s shocking as no where round the country been asked this …
Went to this casino with my daughter for a Birthday treat. Not a gambler but had a few small bets. Staff and managers made us welcome and we had a complimentary drink voucher .
Avoid, Avoid, this place is a building site. Has no bar, limited table games and min bets are £5 which are top high. Worst casino experience I have ever had.
The reception lied about they don’t have the daily golden give away promotion anymore, I can see they have it in the website, the other venue still do this promotion. If I was not the hour first five entering customer then it’s my bad, but …
Joined today. Invited a friend to join upon greeting her at reception Jay asked her to fill out a form then after waiting 20min was told she smells of alcohol n can’t let her in. My friend had not been drinking and found the whole …
Had Xmas dinner with a few friend last night ,Leana and one of the manager exceptional service,dinner was amazing and nothing was too much too ask very accommodating. …
New management are disrespectful and do not understand the value of customers especially customers who have been members for over 3 decades.
Very disappointed with one of the new manager who has no customer etiquette and …
Completely computerised. Unsafe brand and witnessed here, Victoria and piccadilly.
I witnessed the manager, target certain gamblers. The communication between him, …
Very friendly staff.
From the doorman through to the receptionist, then the floor staff and into the bar and restaurant area. …
Invited along by a friend who’s a member, very late one night, when everywhere else seemed to be closed. Had so much fun playing low stakes blackjack that I became a member myself.
🚩Sunday 5 am I refused get inside after 20 min waited in que .
Abusing , Absolutely unwelcoming tired not smiling receptionist Jay or Joy.
She was so rude unfair. …
Great atmosphere and the staff were really helpful and professional especially the late night door man. He was so friendly.
I ve been few hourse there. I had a burger and was good, especially considering it was really cheap. I was served by a short and blond lady, unfortunately couldnt see her name. Anyways her service was amazing. Shes been helpful and super nice. I think there should be more people like her in the hospitality field.
Been here before lockdown, surprised how empty it was but had a lovely hour or so paint table games. Staff throughout were very friendly and helpful.
Hard work getting in, if you do not have a face mask they turn you away, an establishment like this and they do not supply masks, turned away last for not having mask if I go into Waitrose Wilko and lots more they are happy to supply you …
Very friendly and lots of regulars go here. Hidden gem in South Kensington!
Always fun around Halloween too. Fabulous decorations in the reception area.
I’m suspicious about this place and their activity around roulette. When you cover 31 numbers and leave out 6 strategically placed around the table, you shouldn’t expect to see three of those numbers come in in a row. These guys know when you’re playing high stakes low risk. Just saying
A great place to lose some money! Fresher after a refurb, drinks are good, place is nice and clean, some of the staff are miserable. The front of house guy was very nice and friendly.
Great Casino in London! I go here to play blackjack all the time and it is always very hospitable. Buy in minimum is 5 pounds during the day so if you want to gamble on a budget this is a great place as well.
The atmosphere, the food, the staff, everything made my evening here amazing. Would go again, anytime. Also, good luck doesn’t hurt 😉
Extremely expensive for poker players. pay 5% and also 1 pound for their promotion that makes it average of 7% of every pot. probably the highest in world (!)
the place is greedy. pay for your coffee 1.25 GBP (!!) or drinks. free water, thank’s God.
It’s nice.. But I do hate when they do hire someone sleep and effect the energy xD but mostly they have the best stuff
if you are a noob, don’t go here. to many regulars who complain about how u play, destroys the experience. …
Place is nice and classy… Front staff are very helpful including the security. Minimum bet tables are of £5/- which is the only drawback.
Really good with the hygiene there, screens up and masks on most people. A fun experience!
Nice clean place with really nice staff, Michael and lena were very helpful, the food and entertainment were very good aswell
The staff were so so friendly and kind and the rooms very comfortable.
Nice surroundings and quiet atmosphere very nice
Well last time experienced rude behaviour by james bonds in there n tonight turned away due to pandemic these guys need to update timing on web too saved me thousands by dont let me play.
It is virtually impossible to get a drink in this place. The bar is hardly ever manned and the drinks girls are a myth…I’ve heard they exist but impossible to find. Also there are mouse traps all around the floor.
Kind of quiet for a casino but great food and wonderful staff!
Very friendly staff and top service !
Cheap and cheerful drinks in Kensington, staff are lovely but let down by lack of choices on the drinks menu and proper bar training.
Gambling probably isn’t that great an idea. It tends towards addictive adrenalin type behaviour that stops you getting out when you win boo!
Nice place, easy to play and social distancing is at its highest. Thank you
Very questionable social distancing, face masks on entry but discarded by some once on the floor, no inforcement by security
Best casino in london n all tha staff are very good
Nice place for enjoying gambling especially when you want want to avoid the central London visitor crowd
Really nice casino. Really helpful and friendly staff. Drinks at reasonable prices!
Great fun .played bingo 4 the first time .won meal 42
Excellent food, good service and friendly staff.
Quite nice, area was clean and staff were nice and friendly
Great staff, enjoyable night out
Really love this place,,,
all the steps and environment is chilled i and coming down
Great place to lose yer money. FAB
Pretty grim and sometimes noisy place full of addicted, mostly Asian, gamblers.
Don’t know if the staff here are upset that they have to work on Boxing Day or something but they are super rude.
Nice atmosphere but the food is horrible.
Awful food and staff unfriendly!!
Great place. Much bigger than i thought.
I winn I lose….I always spend nice time with you
Nice place, quiet , cozy
Amazing food and incredible staff.
Nice place
Nice and quiet…weekends can be crowded
Very friendly staff.
Its has a nice atmosphere
Rude asian girl who work at counter night time
Staffs are friendly and the atmosphere is alive!!!!
Can I play on a table in your casino v. Internet
0% winning chances, as it seems machines are rigged.
Black lady receptionist was tired very unwelcoming
Beautiful hotel, very classy
Pretty simple, small, but fun
Too many people, pretty grungy
No good idea
Great atmosphere and great staff
Great casino and great atmosphere.
It was fine
Very Good sea Foods
Classy but small!
Fun place for playing roulette
Very nice staff
Bar service is miserable
Fabulous
Had a good game
Late night food and beverages
Some weird men there
Good casino to go to