Total Reviews 80

Average reviews from all platforms

Average Rating 4.7

Average reviews from all platforms

  • 5.0
    66
  • 4.0
    6
  • 3.0
    7
  • 2.0
    1
  • 1.0
    0
Fitness First reviews breakdown:
Google
4.7
80

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80 Fitness First reviews on Google

IS
Isabelle Schreuder 7 months ago on Google
( 3 out of 5 )

Not very impressed with this gym. For nearly £50 a month, I think there’s better deals out there. The gym is relatively small, not many machines besides the basics. Two squats racks and one platform which is good, benches as well, but …

BM
Bruno Machado 7 months ago on Google
( 5 out of 5 )

I have joined Fitness First a couple days ago. How they welcome you is fantastic, I’ve never experienced someone taking their time to greet me and start a little conversation. The staff there are extremely friendly, you ask them to spot you …

JB
Johanna Benndorf 7 months ago on Google
( 5 out of 5 )

Joined a few months ago and really enjoying it so far! All staff members and coaches are incredibly friendly and helpful. I’ve mainly been doing the classes since joining and I’ve come to really enjoy those; the atmosphere is positive and welcoming. Overall would definitely recommend.

AM
Aoife McClorey 7 months ago on Google
( 5 out of 5 )

Fitness First Shepherd’s Bush is a great gym and I would definitely recommend. The staff are very friendly and are always willing to help. The equipment is always clean and in good condition. If you are thinking about joining this gym then I would say 100% do it!!

LP
Luiz Peli 7 months ago on Google
( 5 out of 5 )

Thank you for Brooke, for the amazing welcome service he provide me.

I contacted him this morning over the phone and he assisted me very …

SD
Sabina Dzinic 7 months ago on Google
( 5 out of 5 )

FF Shepherd’s Bush is great; high quality, diverse group classes, clean space, plenty of different equipments and in good conditions.
Most important, friendly and helpful staff – especially Adil 😃… so welcoming and …

LN
Lucy Nicholls 7 months ago on Google
( 5 out of 5 )

Great gym!! Staff are super friendly and the equipment is v good quality. The classes are ideal and are inclusive, whatever your level of experience/ fitness – I’d especially recommend shred/ trax with Adil 🙂

SJ
Saray Jodar Garcia 7 months ago on Google
( 5 out of 5 )

This is my favourite gym in the area! You can find so many machines and the staff were so helpful! They give me advice of how can I improve my movements! Especially adil is so friendly! Love this gym!

EK
E Kalibala 7 months ago on Google
( 3 out of 5 )

Usually use fitness first elsewhere but was visiting for a one day session. Gym is fine, not the best set of machines and space but perfectly workable for 95% of gym users. Low rating because it feels pretty gritty and smells pretty bad. …

ER
Esha Robinson 7 months ago on Google
( 5 out of 5 )

Great staff and great atmosphere! Was shown around by a gentleman called Sami, very polite and welcoming. Made me feel very confident about signing up and where to start!

D
Duo 7 months ago on Google
( 2 out of 5 )

The gym equipment is good but the changing rooms are outdated and showers are filthy. They also don’t provide towels. If you want to just use the gym space and not any of the facilities (they have a sauna and steam room) then it’s fine. But otherwise I would avoid.

AF
Alessia Filoc 7 months ago on Google
( 5 out of 5 )

Best gym I’ve ever been a member of. Lovely community and the staff is amazing and a special shout-out to Rashaan, Adil, Michael Z, Brooke and Khadija.

MM
Mike Mi 7 months ago on Google
( 5 out of 5 )

Very welcoming staff members, Always friendly and happy to help. Spacious and bright gym, we can always find space to train even at the busiest time. Highly recommended!

VH
Victorya Hural 7 months ago on Google
( 5 out of 5 )

Amazing gym, good equipment and friendly staff members. Adil was so welcoming to me, explained all the details and exceptions. So far so good!

L
Liam 7 months ago on Google
( 5 out of 5 )

It’s a cool space, the staff definitely make this gym. Especially khadija!! She’s lovely, will go above and beyond to help you.

A
Asura 7 months ago on Google
( 5 out of 5 )

Great and helpful staff. Good selection of free weights and great way to relax at sauna after work.

I
Ishpal 7 months ago on Google
( 5 out of 5 )

Great atmosphere, amazing staff who are very accommodating and helpful. The environment is perfect for achieving your goals and becoming the best version of yourself!

AD
Abi Dickson 7 months ago on Google
( 5 out of 5 )

Really good gym, the classes are great (something for everyone!) and the staff are amazing 😊 …

AA
Alishah Ahmad 7 months ago on Google
( 5 out of 5 )

The most welcoming gym i’ve been to thanks to all the staff, especially Neha and Rashaan

PM
pary moh 7 months ago on Google
( 5 out of 5 )

I actually liked the atmosphere here, the staff are super friendly. The gym itself is very clean, there are some facilities available for members to use like sauna which is very ideal after a workout. Recommended

LS
Lydia Schumacher 7 months ago on Google
( 5 out of 5 )

This is my favourite gym! I’ve been coming here about 6 years now and the staff–especially Adil, Brooke, Caroline, Michael, Rashan, Lauren–are so friendly and accommodating. I am especially grateful for Adil, who goes above and beyond to …

NG
Neal Gaylor 7 months ago on Google
( 3 out of 5 )

Not my type of gym but used it when away working. Staff were very friendly, customers not good at putting there weights away, some customers were very smelly.

AA
Ali Abdo 7 months ago on Google
( 5 out of 5 )

Highly recommend this gym if you are in the area amazing staff and team huge shoutout to Brooke for helping me and motivating me to get back into fitness.

TB
Tessa Bancroft 7 months ago on Google
( 5 out of 5 )

Brilliant gym and v friendly and helpful team! Been going to the gym for around 9 years, and love going there.

AM
Aisling Mullis 7 months ago on Google
( 5 out of 5 )

Great gym!! The staff are so friendly and helpful too! Great team in fitness first.

IH
Ibrahim Hamid 7 months ago on Google
( 5 out of 5 )

Great gym…. Everyone is friendly. The team amazing and motivating. Khadija, Brooke, and Rashaan are fantastic.

AD
Adriana de Santiago 7 months ago on Google
( 5 out of 5 )

I joined the gym just two weeks ago and I’m already very happy I did. The staff is friendly and helpful, and classes are varied and fun. Special mention to Adil who always motivates me to join his classes and workouts and to the yoga teacher, she was amazing 🔥 …

LE
Lucas Edwards 7 months ago on Google
( 5 out of 5 )

Adil’s SHRED class is the best! Top quality gym with all equipment you could ask for. A great set of trainers, good opening hours and a great atmosphere

��
Ихсан Цветы 7 months ago on Google
( 5 out of 5 )

Finest gym in the sheperds bush area placed inside the shoping center. The staff here is very friendly and cooperative. There is also the facility of the personal trainer and group exercises ocassionaly also offfered in classes. A full …

TJ
Tamara Jurisic 7 months ago on Google
( 5 out of 5 )

I have started last may and I never regret. Friendly and helpful staff, funny classes, large gym floor with plenty of machines. I recommend. Better than this I could not choose. After long working hours, I look forward to coming to the gym.

RB
roshika bennett 7 months ago on Google
( 5 out of 5 )

Been a member of a few gyms in west London over the years but I have to say without doubt this has been my favourite by far. The staff here are really friendly and always there to help, the vibe in the gym is genuinely amazing they’ve had a …

SH
Shani Haywoode 7 months ago on Google
( 5 out of 5 )

Great gym with Amazing staff, especially Brooke and Rashaan. Love the the classes!!!!

NM
Nadir Mehdi 7 months ago on Google
( 5 out of 5 )

I have been working out at couples of gyms in London in the past, and the only reason why I signed up with fitness first shepherd bush is only because the customer service and the vibe is amazing. To be more specific Adil and Michael are …

AM
Aidan M 7 months ago on Google
( 5 out of 5 )

The gym is starting to show its age with regards to decoration and facilities not working. (especially the steam room which is temperamental)
However the staff are the main reason I stay with fitness first. …

DE
David Elsendoorn 7 months ago on Google
( 5 out of 5 )

Lovely staff and the music got better. No more commercials, which is great. Yoga teacher also lovely, great practice. Sometimes the toilets could be a bit cleaner but overall a nice gym and not too expensive.

RA
Rocío Asensio Ivars 7 months ago on Google
( 5 out of 5 )

Best gym in the area!!! Since I started coming to this gym two years ago I’ve always felt very welcomed – the team is amazing! They’re all super friendly and really helpful, specially Cristina and Adil 🙂

MG
Melania Grieco 7 months ago on Google
( 5 out of 5 )

If you start going to this gym, you gonna join a proper family.
5 stars to Adil and Rashaan!

GP
Gerard Pickle 7 months ago on Google
( 5 out of 5 )

Amazing gym!! Came as a beginner, never step foot in a gym before – but the staff made me feel so comfortable and talked me through everything that worried/scared me. Couldn’t ask for a friendlier team. The gym also has loads of equipment …

BS
Beth Swan 7 months ago on Google
( 5 out of 5 )

I’ve been a member here for almost a year now and I’m so happy I chose to join! The staff couldn’t be more helpful and friendly and special shout out to Adil who has really helped me stay motivated! Love how many different types of classes they have, and the sauna is such a bonus!

CF
Caoimhe Feehan 7 months ago on Google
( 5 out of 5 )

As a complete beginner in the gym, I was highly anxious about joining the gym post lockdown. I straight away felt at ease in FF Shepherds Bush – the staff are so friendly and are willing to help with anything. The gym has plenty of space and equipment and the location is ideal!

AR
Aeysha Robinson 7 months ago on Google
( 5 out of 5 )

Love this gym! Wide range of equipment and classes and the staff are very friendly and helpful. I was was warmly welcomed by Adil at reception who showed me around and provide great advice in regards to my membership! He also showed me through the fitness first app that I am now using daily!

L
Lewis 7 months ago on Google
( 4 out of 5 )

Pros:
The dumbbells are kepted in order
The gym floor relatively clean …

LC
Luke Christou 7 months ago on Google
( 5 out of 5 )

Great gym! Very clean and equipment is always easy to get on, no waiting… Adil is a pleasure, always greeting me and is a laugh! He is always interested in my goals and does his best to help.

SR
Stella Rose 7 months ago on Google
( 5 out of 5 )

11/10, best gym I’ve ever been to! Staff are so kind and friendly, I was anxious to get on some of the machines but everyone is eager to teach you how everything works – big shoutout to Adil specifically for all of his motivation and …

AO
Aaron Overend 7 months ago on Google
( 5 out of 5 )

Very decent spot. Good facilities and sound staff. Not full of meatheads either, pretty diverse age range for a gym. …

S
Sonya 7 months ago on Google
( 5 out of 5 )

Want to say thank you to Adil, Michael, Brooke and all the fantastic staff at Fitness First. I was studying one year in London and you helped me get through it, not only with the excellent classes but also with how friendly and welcoming you always were. It meant a lot! Keep up the great work!

VV
Viktorija Vyšniauskaitė 7 months ago on Google
( 5 out of 5 )

Amazing place to workout!! Great equipment, clean and spacious gym floor, excellent classes (especially Adil’s) Very helpful and welcoming team members too! Would highly recommended!

PP
Paeng Penduko 7 months ago on Google
( 5 out of 5 )

Definitely, the best gym!
clean, tidy, very spacious, well equipped, very friendly and knowledgeable staff especially Michael the Manager, John, Adil, and Shawn!! I’d recommend this gym to y’all! 🏋🏽 lets’s go! …

CM
chantelle modeste 7 months ago on Google
( 5 out of 5 )

Best gym I have been a member of! Very welcoming and friendly staff and members, feels like a little community I love it!! Adil and Rashaan are the best and have made me feel very comfortable-thanks guys 🙂

PM
Panagiota Mitsea 7 months ago on Google
( 5 out of 5 )

The best gym I have ever been. Atmosphere is amazing and everyone is friendly and helpful 💪🏻🙏🏻 …

CO
Ceren Ocal 7 months ago on Google
( 5 out of 5 )

My local gym / the people working here are super friendly. Good vibes gym

PM
Philip Makijevic 7 months ago on Google
( 5 out of 5 )

Gym staff are excellent very kind and always willing to help members. Equipment is always well kept and clean and always up to standard it is always a pleasure to come and train here.

GI
Gancho Ivanov 7 months ago on Google
( 5 out of 5 )

Very good gym , the staff is very kind and nice 💙💙 …

AE
André Eriksson 7 months ago on Google
( 3 out of 5 )

£60 a month membership and can’t supply fresh towels… disappointing

NE
Nicola Emanuele Montella 7 months ago on Google
( 5 out of 5 )

Very nice staff. The gym is amazing

CO
Claire Openshaw 7 months ago on Google
( 5 out of 5 )

Visited recently and very impressed by the professionalism. Looked around the Shepherds Bush area for a workout space that includes relaxation. And whilst there are many in the area, chose this location as whilst it’s not in the fancy …

FO
Fatos Oz 7 months ago on Google
( 5 out of 5 )

Always find fitness first to be a good and fun environment to be in. I feel very comfortable and find the facilities to be of exceptional value for the membership prices they offer. I have also attended to shred and bootcamp classes …

PO
Paul Olaso 7 months ago on Google
( 5 out of 5 )

the gym has good facilities and all the equipment you need for a good workout plus theres a sauna/ steam room. Also a big shout out to the wonderful staff that work at the gym.

ER
Edwin Rukyalekere 7 months ago on Google
( 5 out of 5 )

I love the vybe of the gym and knowledge of the staff, especially trainer Adil Majothi that has great technical know-how and equally creates a fun atmosphere and environment during his work out sessions. Great place to get your mind and body just right especially after a stressful day at work.

A
Anthony 7 months ago on Google
( 4 out of 5 )

Active Gym goes: Good location and size is satisfactory. Can be a bit busy during peak times as expected on weekdays. The range of equipment is ok. Enough for those with more detailed programs to do, however this could be improved by quite …

B
BL7TZ 7 months ago on Google
( 5 out of 5 )

Amazing gym, with an amazing staff would highly recommend!!

GO
Georgette Olaiya 7 months ago on Google
( 5 out of 5 )

I wouldn’t go to any other gym! Staff are super helpful, and even during peak times using gym is bliss! Highly, highly recommend.

CC
Charlie Collins 7 months ago on Google
( 5 out of 5 )

Loved my visit to Fitness First Shepard’s Bush.

Great facilities with a great weights and freestyle area (big fan of the lifting …

LH
Leila Hadaegh 7 months ago on Google
( 3 out of 5 )

The staff are nice but at the last hour there are too much announcements about the remaining time which is distract the focusing.the equipment are old and the temperature is low in the cold weather as it don’t lets the muscles stay warm.

IH
Ibrahim Hayle 7 months ago on Google
( 5 out of 5 )

The gym was very clean, staff were friendly and offered advice. Adil’s Shred Class is especially great, would highly recommend!

SB
Shangie Bang 7 months ago on Google
( 5 out of 5 )

The gym has a good space to workout and lots of different equipment. Also the staff are very polite and friendly

RF
Robert Fitta 7 months ago on Google
( 5 out of 5 )

Great gym, superstar staff and superstar management, and I mean superstars, every single one of them.
Naturally, that energy abundantly feeds the general vibe which, except for an …

SK
S K 7 months ago on Google
( 4 out of 5 )

What gives more value to the gym,is that it is a safe place to workout, never gets crowded, santisiers are in every single corner of the gym,social distancing put in place, and finally nice /friendly stuff. …

MS
Mateusz Sokołowski 7 months ago on Google
( 5 out of 5 )

I love this gym, it’s like my second home. Staff are amazing, Monae, Rashaan, Brooke, Cristina, Adil, Michael, their all great!!!

MD
Marco Domizio 7 months ago on Google
( 4 out of 5 )

This has been my gym for more than 8 years. It is not the best one or the more beautiful one. It actually has quite a few weaknesses but I am now used to it and it is near my house. To be completely honest I can see that the management is …

RK
redonda kingz 7 months ago on Google
( 5 out of 5 )

The staff friendly, they see to your every need . The gym has a nice atmosphere and good vibe .

CK
Callum K 7 months ago on Google
( 5 out of 5 )

Best gym I’ve been to! Friendly staff, up to date equipment and never too busy!

M
Mitch 7 months ago on Google
( 4 out of 5 )

This club is nice and big, spaced out and in a great location. The showers and change rooms are kept in good condition it’s generally well looked after. The club features a steam room, sauna and a reasonable sized swimming pool. The staff …

AD
Amelia Disney 7 months ago on Google
( 5 out of 5 )

Really impressed with the spirit and inclusivity of staff – they get everyone involved and are always super motivating. In particular Adil’s SHRED class – has become a staple of my Wednesday routine

NB
Neville Boney 7 months ago on Google
( 4 out of 5 )

This gym’s great, friendly team includes a very hard working and approachable manager, Louis, and happy, knowledgeable staff and personal trainers. You’re greeted from the moment you walk in, and I really like that my contactless membership …

S
Spark 7 months ago on Google
( 3 out of 5 )

A bit small compared to other FF gyms and personal trainers seems to have have priority in there.
It gets crowded at certain times so you’re left waiting for equipment and …

AE
Aynsley Evans 7 months ago on Google
( 5 out of 5 )

Great gym, huge range of equipment, I came at peak time and had loads of options of kit. The team are very friendly and knowledgeable about fitness.

AS
Alex Styl 7 months ago on Google
( 3 out of 5 )

The place is well equipped. It has a lot of machines and you rarely ever need to wait for your turn. It’s cool that you get a towel in each session so you don’t need to bring your own, plus shampoo. …

NC
Naes Choices 7 months ago on Google
( 5 out of 5 )

This is a great gym with lively vibes. Mangers Michael, Brooke & Sami are amazing and make me feel at home.

SB
Serena Bersani 7 months ago on Google
( 5 out of 5 )

I’ve been coming to this gym for 3 years and i do really love coming here.
i have a personal trainer (jan) and he is just amazing.
Adil is the guy that sign me in and he was very helpfull with the membership. …

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