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Write a ReviewEventually found an open branch – please be aware that Santander do not seem to realise that they share their details on Google maps so there are plenty of Santander branches that look like they are open but actually are not. I have raised …
No customer focus at all. After the lastest app update I was just told to go and get a new phone no consideration for the current situation where everyone struggles to make ends meet. I hope to be able to move to a better bank soon.
I have been to santander for opening a new account like new customer, consultant have been very kind and helpful with me but we made my application on line and didn’t work cause my settle statement, I didn’t understand why, I am regular in …
I came in because I received a new debit card and pin which I needed to activate. I was feeling a bit under the weather on this particular day but the woman who helped me at the atm was so patient and understanding. At a time when branches …
Arrived there this morning after just after 11, the lady at the entrance was great, showed me how to deposit and also informed me that I can deposit at my local post office now. She was a all around professional. Brilliant.
The staff there are always ready to listen and try to help where they can and myself have never had a bad experience with this branch or any other staff should congratulated for their services to the community in which they serve
Customer Service is truly awful.
My first experience to open an account at a high street branch: The executives are friendly and helpful to get what you are after. They kept me updated regularly on the progress of my application.
I can never access my funds. They constantly block my debit card for no good reason and the staff are rude and unhelpful. I’m closing my account because Santander keep leaving me without good and transport due to the constant blocking of my …
i m a costumer with santander bank now for the last 20 years
i visit the branch in George Street croydon
to deposit some cash into my account …
The staff were really helpful and friendly. I got see to someone straight away.
Dear God! Currently 8 people in the queue with no sign of movement. Can you PLEASE hire more staff to cope – you clearly have no regard for customer service!
BEST COSTUMER SERVICE I EVER HAVE IN A BANK, they are great, and good for europeans
The staff here is lazy and unhelpful. All they want to do is to avoid helping you.
Had a mortgage appointment there, staff is very friendly and helpful but made a mistake on my appointment time.
Very happy staff and very helpfull many thanks
Customer staff very helpful
The counter staff are top notch.
I don’t have nothing else to say at this time.
Poor Customer Service 😂 …
Poor customer service