Good Hope Hospital average reviews all over the web

3.4
Total Reviews 80

Average reviews from all platforms

Average Rating 3.4

Average reviews from all platforms

  • 5.0
    43
  • 4.0
    3
  • 3.0
    4
  • 2.0
    2
  • 1.0
    28
Good Hope Hospital reviews breakdown:
Google
3.4
80

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

80 Good Hope Hospital reviews on Google

UR
U- Raja 3 months ago on Google
( 5 out of 5 )

Visited on Sunday for XRAY appointment not so busy clean and tidy

TQ
Temoor Qassimi 3 months ago on Google
( 1 out of 5 )

I wish I could give 0 stars. This place is an absolute joke. I came to the A&E at 9pm, I waited 7 hours to see the doctor and at the end the nurse told me I still have to wait a couple more hours thus I decided to leave. The staff are …

PA
Patricia Alldrick 3 months ago on Google
( 5 out of 5 )

Had to go to Minor Injuries Sunday afternoon as I’d twisted my knee. From start to finish I was met with polite, friendly staff. From registration, to x ray, to being reviewed, fitted with crutches and discharged with advice took just 3hrs. Well done to the whole team.

MO
Mary Oluyemi 3 months ago on Google
( 1 out of 5 )

The staff at the children’s A&E needs training on empathy. Just a bunch of emotionless people. I get it, you all see really gruesome stuff sometimes but be kind when a worried mother approaches you even if you think it is minor. …

JD
Jodi-Ann Davis 3 months ago on Google
( 1 out of 5 )

Good Hope a.k.a NO HOPE HOSPITAL😡😵‍💫 I’ve been at this hospital twice with concerning hernia issues with my infant son and twice I’ve had to walk out and go to a different hospital because of the lack of Carr and empathy and the Nurses on …

JB
Jeanette Bowron 3 months ago on Google
( 4 out of 5 )

Had reason to accompany dementia patient at Good Hope twice within 3 days. Staff in A & E and Neurology were excellent. All very pleasant and extremely helpful. Only downside was the wait in A & E to see a doctor. All working very hard though.

AR
Adil R 3 months ago on Google
( 5 out of 5 )

A very nice hospital. There’s so many signs and very clear to navigate around.

They charge about £3.10 for two hours which isn’t too bad. I thinks that’s the …

PT
Pearl Tandy-wells 3 months ago on Google
( 5 out of 5 )

I would like to say a huge thank you to Good Hope hospital. A and E and short stay ward. Especially to Anita, Sanja and Christian (Philippine nurse). The whole experience was amazing. From the time I was admitted to the time I was …

GT
Guy Taylor 3 months ago on Google
( 2 out of 5 )

I am exceedingly disappointed with their lack of communication skills. A few months ago I had a telephone appointment booked for 11am, I had a telephone interview set for mid-day from Canada and the call from Good Hope never came, I had to …

JW
Joanne Wheelwright 3 months ago on Google
( 5 out of 5 )

I was admitted to A&E on the morning of 11th May and was looked after very well
I then ended up in the Medical Assessment Unit until being discharged 4 days later the treatment was second to none and all the doctors, registrars consultants and Nurses and the staff who bought the food to me were wonderful

RR
Rachel Rivers 3 months ago on Google
( 1 out of 5 )

I had been assessed by the RAID team when I was in a mental health crisis. I waited 12 hours, then saw a horrible male psychiatric nurse who told me to just go home & stop wasting his time, since he believed I was attention seeking. …

EB
ELEANOR BRENNAN 3 months ago on Google
( 1 out of 5 )

A&E was so uncoordinated it was awful to watch. Felt sorry for the nurses despite their hurrendous attitudes with other patients (who werent causing any fuss) as I know its due to NHS ill-funding. Awful experience that makes you feel like a nuisance despite needing emergency care.

SB
Sarah Butler 3 months ago on Google
( 5 out of 5 )

Visited the hospital which is local to me at 1am Sunday morning. My 16 yr old daughter was very unwell at the time. Since arrival we were treated with nothing but care and professionalism. All staff were amazing, polite and informative. We …

AE
Antoinette Enright 3 months ago on Google
( 5 out of 5 )

Having heard mixed experiences I was not sure what to expect. I can honestly say for what was a bit of a worrying visit to the Treatment Centre I had the best experience from the 2 nurses and surgeon that sorted my treatment and the lady at …

CH
Carl Hassan 3 months ago on Google
( 1 out of 5 )

I went to the hospital after losing hearing, loss of balance and blurred vision. Only to be told I had fluid in the ear. To go home and take Sudafed. Went back to my doctor’s who told me to go to another hospital a couple of weeks later. …

PB
Patricia Butler 3 months ago on Google
( 5 out of 5 )

I have been to the Same Day Medical Emergency Unit for the last 3 weeks.The staff were always extremely busy, but still had time to smile & be exceptionally kind & caring. A special thank you to Consulants …

TS
Tracey Smith 3 months ago on Google
( 5 out of 5 )

I would rate my experience at GOOD HOPE A&E as excellent, and the speedy service I received was second to none. From the lovely triage nurse as you walk into A&E, to my fantastic nurse Wendy (with the chakra tattoos) and the wonderful …

TK
Tim Kendall 3 months ago on Google
( 5 out of 5 )

Could not have looked after my 86 year old mom better, staff from cleaners to consultants and everyone in between were superb, freindly and proffessional. Big shout out to ward 29 which was also very clean.

BG
Bradley Goode 3 months ago on Google
( 5 out of 5 )

Was really looked after by everyone at the a&e department and a special mention to surgical nurse practitioner in Minor injuires she was fantastic and put me at complete ease and was a credit to the hospital. I can’t remember her name but if someone could reply to this review I would like to get the lovely lady some flowers.

AM
Alison Mitchell 3 months ago on Google
( 1 out of 5 )

My 85 old mother is No Hope Hospital. Her care has been dismal. She is a ward that has been shut for 8 days now but they still don’t answer their phones .I have now tried today 17 times . Communication is shocking. She was allowed to go …

N1
Nige 1672 3 months ago on Google
( 5 out of 5 )

I’ve been here over the years for everything from x-ray to emergency operations, but I never had a complaint always helpful.

KL
Katherine Lucy 3 months ago on Google
( 5 out of 5 )

Just wanted to commend all the midwives and staff that supported me throughout my daughters birth, I felt in such safe hands the whole time and everyone was incredibly kind, helpful, informative and supportive throughout my entire journey …

DB
Debbie Beckkett 3 months ago on Google
( 5 out of 5 )

The best hospital as I want to thank all the staff on ward 29 they are the best and better than the other hospital I go to in Lincolnshire they did amazing at least they paid more attention to me I can’t thank them enough xxxx

K
Kayla 3 months ago on Google
( 4 out of 5 )

Service is always amazing here, from the security guard to the paramedics, nurses and doctors, the care recieved is great. Sadly finding somewhere to park is a nightmare. This really needs to be addressed. I missed an appointment today because I couldn’t park.

MA
Musharraf Abdullayeva 3 months ago on Google
( 1 out of 5 )

Being in an emergency department. Wasted my 3hrs for nothing. I was explaininin why I am concerning and instead doing some proper test he just stated all is fine….like I am telling I have got continuous headache and he is saying it is fine. Dissapoint it!!!!!

AA
Adetutu Aboluwoye 3 months ago on Google
( 1 out of 5 )

We visited this Unit Harvey Ward as we’ve been referred by our Gp and whilst talking to the Doctor about concerns as it’s our second time coming for same problem about our child. The HCA staffs and a midwife were busy laughing at us. …

RB
Raj Babber 3 months ago on Google
( 1 out of 5 )

Awful! My dad has been sitting and I mean literally sitting waiting to be seen since boxing day. My parents were sitting in assessment for 21 hours. I appreciate there’s a shortage of staff but the well being of people surely isn’t difficult!

CH
Colin Humphries 3 months ago on Google
( 5 out of 5 )

Had a procedure here today 28/05/21 and the staff were very helpful.
The Endoscopy unit however was a little hard to find, but if you look for WH Smiths you will also find the “Treatment Centre” through that same door.. go …

HJ
Hannah Jenns 3 months ago on Google
( 5 out of 5 )

My child has always received great care from paediatric ED, CAU and PATCH team. Very grateful.

TT
tony tooze 3 months ago on Google
( 4 out of 5 )

A good local hospital, accident and emergency is very hectic and the a&e area isn’t as good as it used to be since they changed it all about, no disabled parking or anywhere to drop off patients, the main hospital isn’t too bad if you have an appointment but if not expect a long wait

LJ
Laura Jane Law 3 months ago on Google
( 5 out of 5 )

After having a terrible experience at this hospital when my mom died 23 years ago I have avoided the place at all costs. I visited A&E last week on 15.06.2022 and the Nurses and care staff were absolutely wonderful and so understanding. The …

SH
SJ Hendo 3 months ago on Google
( 5 out of 5 )

I don’t leave reviews often so this means something.
I’ve never experienced kindness, good bedside manners or a correct diagnosis from any hospital in Birmingham or abroad before, until I came to Good Hope. …

MF
Maureeny Franklin 3 months ago on Google
( 5 out of 5 )

Fighting a serious cancer I am due a operation in a few day, but suffering sudden chronic back pain I went to Good Hope just for peace of mind that it wasn’t anything that could jeopardise my op. …

OO
Owoyomi Olutayo 3 months ago on Google
( 3 out of 5 )

I visited the SDEC unit of good hope hospital, referred by my GP. I must say I had a great experience with the doctors and staff on duty today. …

IS
Ian Storer 3 months ago on Google
( 5 out of 5 )

Fantastic care and treatment at the breast clinic today. Mrs Howie the nurse was great as was the consultant. No long waits having seen the consultant twice and had an ultrasound and mammogram and left feeling totally reassured.
Can’t fault the service I received today.

KR
Kayleigh Robinson 3 months ago on Google
( 5 out of 5 )

I would just like to thank the staff in children’s A&E and CAU for all their dedication and hard work. The care, professionalism and patience was excellent. Thank you all from the bottom of my heart for making Jacob feel at ease and …

B
Bella 3 months ago on Google
( 5 out of 5 )

I was rushed into Good Hope resuscitation unit and was cared for by the critical care team. I ended up staying in hospital for 12 days and although being a patient in hospital is not very nice, the nursing & HCA staff were just so …

S
SHAN 3 months ago on Google
( 1 out of 5 )

All i can say is RUDE & DISCRIMINATION.
I have had bad experiences a few times now, we walked in and explained my serious problem as to why we were there, the women/nurse at the line asking why were …

LJ
Laura Jacks 3 months ago on Google
( 5 out of 5 )

Went in through A&E, seen in about 4 hours, then moved up to a ward for a few days for treatment. …

ER
Eva Ready 3 months ago on Google
( 3 out of 5 )

Had physio appt rearranged by hospital at the last minute, new appt was for following day which I thought I could make, unfortunately I am now unable to get there, tried to update the dept but the booking line is constantly diverted to …

JB
jim Berry 3 months ago on Google
( 1 out of 5 )

My partner’s old mother has been admitted 4 times to good hope hospital and each time has come out in a far worse state than when she went in. The night shifts in general couldn’t care less. Wrong medication mixed with apathy seem to be the …

KM
Kevin Mcluckie 3 months ago on Google
( 5 out of 5 )

Had to visit A & E, I can’t say any visit is a pleasure but the staff were great. All were friendly and efficient, kept me informed what was happening with good estimates of time frames and although I’m sure they were busy all were happy to answer questions and I never felt they were in a hurry to be elsewhere.

M
MrDoogle 3 months ago on Google
( 1 out of 5 )

My dad was taken to Good Hope since the usual stop at Heartlands was full. I phoned about four hours after he was taken to the hospital to be told he was still in A&E which wasn’t exactly a shock with how things are currently. I phoned …

TC
tali cestaro 3 months ago on Google
( 3 out of 5 )

i spent 8 weeks at good hope, initially on AMU but was transferred to a gastro ward. there were a few staff on both wards who went out of their way to help me and talk to me however i also met staff who didn’t appear to care. i also had an …

SI
sohail iftikhar 3 months ago on Google
( 1 out of 5 )

I have been a&e for 2.30 min people came after me been seen by doctors every time I went to ask the nurse for how long she’s so rude and ignorant not a good experience

GT
Guy Taylor 3 months ago on Google
( 3 out of 5 )

I have been local to Good Hope Hospital since the end of 2018, they have been largely excellent which is why I am giving them three stars, the two stars is their lack of communication, for both in and out patients leaves little to be desired. Things need to change on that front…FAST!

PW
P Win 3 months ago on Google
( 1 out of 5 )

Ward 11 – A shocking lack of care!
My Father in Law – 83 years old was admitted with a suspected mini stroke. It turned out to be low blood pressure. My review is specifically for the shocking …

NS
Neil Smith 3 months ago on Google
( 1 out of 5 )

What is the point of having a switch board if no one is going to answer it. Two and a half hours I’ve spent so far ringing your hospital. I know your COVID message of by heart. Absolute joke of a hospital. We used to call you no hope but as …

AU
Alaynah Urooj 3 months ago on Google
( 1 out of 5 )

Absolutely ridiculous.
miscarriage and was booked for an operation to take the baby out. They didnt say it was successful or anything, 7 days passed and we discover she may have …

RH
Rachel Hogan 3 months ago on Google
( 5 out of 5 )

This review is for WENDY HUNT. I absolutely hate this hospital since I lost my mom here and she was treated so poorly. But I came today for surgery at the surgical assessment unit and Wendy has just made me so at ease, kept the humour going kept the doctors in order aswell 😂 Every hospital needs a Wendy 🌟. Thanks Wend! ❤️ …

MW
Maria Win 3 months ago on Google
( 1 out of 5 )

I was told by 111 they’d send an ambulance. I phoned them at 7pm, wasn’t called back until 9.45 they said it would be after 12 before it would arrive. I said I could take him to be there quicker. It was suspected that my father had a …

EW
Elaine Wilcox 3 months ago on Google
( 5 out of 5 )

A team from a&e together with intensive care doctors and nurses saved my partner’s life on Sunday. Thank you for your skill, dedication and professionalism and for the compassion shown to family members by a&e staff while we were waiting to …

GM
George Mihail Parvan 3 months ago on Google
( 5 out of 5 )

Very busy. At the same time, people were calm, kind, and professionally. I really appreciate it. Thank you! 🙂🙏😇❤️🤗 …

JC
James Cotgrave 3 months ago on Google
( 5 out of 5 )

The staff of SDEC helped to save my right leg following a severe infection. They’re great people who do their jobs in a caring & professional manner.

MG
Mandy Gale 3 months ago on Google
( 5 out of 5 )

My partner went to A&E and was admitted into Richard Salt Ward 12 for 10 days. The staff in the ward were very professional and compassionate. Well done to overworked, under appreciated NHS staff. Thank you ❤️❤️❤️

H
hairbySiennaLichfield 3 months ago on Google
( 1 out of 5 )

I am here on Pediatric Emergency with my son from 10pm , now is 02 12am.
He twisted his foot, he had x ray, and no one is here to see the results.
My son is sleeping in chair, my daughter is alone at home
Absolutely disappointed

PA
Priya Ahmed 3 months ago on Google
( 5 out of 5 )

Fothergill unit- triage, Sarah was brilliant tonight she was attentive and lovely to speak to wish all nhs were like her.

AW
Anit W 3 months ago on Google
( 5 out of 5 )

My Sister was taken into good hope hospital today. I was trying to talk her through downloading an app so she can watch TV on her phone. She is a technophobe so had no idea what to do. All of a sudden 2 lovely NHS workers took her phone, …

SB
sensei betty 3 months ago on Google
( 5 out of 5 )

I went to good hope hospital today to get an MRI done for my heart & the MRI department were so kind &. understanding of how anxious I was about getting the medication that makes your heart beat like it would in exercise but one of the …

CP
carol patrick 3 months ago on Google
( 5 out of 5 )

Following an accident at home, I was brought in by ambulance, recently and had an overnight stay here. Everyone was so friendly and considerate , the ambulance crew and all the staff who took very good care of me during my short visit! Of …

A
Anna 3 months ago on Google
( 5 out of 5 )

10 out of 10 hospital!
I came in at lunch time Saturday and I’m just waiting for my meds so I can go home now on Monday evening. I’ve been to hospitals all over the country, from …

GL
GORDON LEE 3 months ago on Google
( 5 out of 5 )

My elderly Mother was admitted in this hospital on New Years Eve 2021. she had a bad infection and was very poorly. after A&E, she went to a ward later transferred to Gastro ward and in the end Covid ward. Sadly she passed away 20 days …

DH
David Hughes 3 months ago on Google
( 1 out of 5 )

web site not updated since 27 March 2020 !!!!!. Spent 25 minutes holding on the phone from 15.19 hours with no answer. A & E helpfully advised ward number. But that number has a fault !!!!!. All the billions poured into this NHS, and we get …

C
choirak 3 months ago on Google
( 1 out of 5 )

When you have an appointment don’t bother showing up for your scheduled time. Wife went for her appointment at 12:30 only to see 6 other people in the queue before her and spent over 2 hours waiting for her turn… Jokes. Yet NHS wants to …

AW
Amy Watts 3 months ago on Google
( 5 out of 5 )

After a trip to the new Children’s A&E department with my daughter I highly recommend to anyone with children in need of urgent care – the ward is warm, clean and very child centred. Staff were brilliant and took great care of our little one.
Thank you all!

RL
Ro Love 3 months ago on Google
( 1 out of 5 )

Night staff at a&e minor injury needs to be FIRED. I’ve never come across such rude and racist staff at a hospital in my life! The looks they give you is just shocking. They don’t care to the point they sent me home without even looking at me! I’m in disbelief!

GP
G Pugh 3 months ago on Google
( 5 out of 5 )

Colposcopy Clinic are excellent. All staff, nurses and consultants.

MC
Mary-anne Cox 3 months ago on Google
( 5 out of 5 )

Visited today for MRI. Very kind and helpful staff..thanks to them all

HN
helen newsam 3 months ago on Google
( 1 out of 5 )

Disgusting service, family member taken here at 4pm been calling since 7pm and have been cut off every single time, how dare we be treated in this way

KS
Kathryn Silk 3 months ago on Google
( 2 out of 5 )

I spent 8 hours in A&E recently and though the staff were lovey I was discharged with little if any information. After speaking to my GP I realise that the discharge letter contained only the very basic facts – that I’d been given blood …

EC
Emma Corcoran 3 months ago on Google
( 1 out of 5 )

Geriatric discrimination at its worst. Do not allow your loved ones to be taken here. Informed on Thursday by Consultant that Mums operation could not be put off beyond Thursday as it would be dangerous. Buzzer for meds/bathroom etc placed …

CG
Colin Gooch 3 months ago on Google
( 5 out of 5 )

Attended here for a Colostomy yesterday. Appointment was for 13:30 I went through to treatment 10 minutes early. Everyone was so helpful and understanding of my nervousness (colonoscopy isnt a pleasant procedure). Your privacy and dignity …

RB
ROBERT BROOKS 3 months ago on Google
( 1 out of 5 )

I am shocked and profoundly disappointed with the treatment my son in law has received at Good Hope, a misnomer if ever there was one. This is his first experience of the NHS. He has experienced a lack of basic nursing care, the arrogance …

I
Indo 3 months ago on Google
( 1 out of 5 )

NO HOPE!!!

Checked into A&E for my 2 year old son at 10:30 pm but told at 4:30am (6 hours …

ML
Matthew Leese 3 months ago on Google
( 5 out of 5 )

Came in by ambulance for suspected heart attack after experiencing severe chest pain in Tamworth. Spent three days here and had treatment and an angiogram test. Everyone was fantastic. Going back for heart MRI. Really have confidence in this hospital.

A
Amy 3 months ago on Google
( 1 out of 5 )

Really wanted to give Good Hope the benefit of the doubt as my mum had good care there. However, she was very unwell with metastatic breast cancer and was obviously in her final days and very confused. They wanted to send her home despite …

SM
Silviu Margean 3 months ago on Google
( 1 out of 5 )

I can’t rate lower than 1 star. 🙁 You go there with a child and you wait 4 hours before a doctor can see him for 3 minutes. Then, you wait 2 more hours for a nurse to pick up a urine sample, 2 more hours for the doctor to come back and say …

AS
AMY STRAFFORD 3 months ago on Google
( 5 out of 5 )

I gave birth here this month and was so happy I chose Goodhope over Burton (where I did so 6 years ago) Every member of staff who dealt with me were so lovely and professional. The wards were great, along with delivery suite. The midwife care was brilliant. I felt secure knowing me and my baby were in excellent care.

SG
Sue Green 3 months ago on Google
( 5 out of 5 )

I have had to visit the A & E department at Good Hope twice recently. All the staff were amazing and kept me informed as to what was happening with me. The hospital was spotlessly clean and social distancing measures were being adhered to by the majority of patients., thankfully

JK
Jacek Kurowski 3 months ago on Google
( 5 out of 5 )

They are struggling big time but staff is awesome. I have a lot of respect for people working there.

Read more reviews about General hospital,Health companies and services

Poole Hospital

Review

Sidmouth Hospital

Review

Fordingbridge Hospital

Review

St Helens and Knowsley Hospitals NHS Trust

Review

Royal National Throat, Nose and Ear Hospital

Review

Fairford Hospital

Review