Greenwich Leisure Limited reviews

Great people at the facility doing their best but HQ staff appear poor – been there too long, need a good shake up. Would not survive in a private co. Nearly an hour to book a class this evening. IT issues most days.

Well, well GLL. Still trying to hire staff on “Zero Hour” no contract work placement! What an absolute disgrace. They are using people for their own benefit and presuming people are desperate for work. Have just given 2 people whom …

As with most other reviews for GLL, very poor customer service, difficult and complex access to memberships and bookings, very difficult to speak to a person (which you will need to do when your membership expires for no reason and with no …

Great facilities yet due to cutbacks from above – the few staff are great yet clearly overworked (to a point where they can’t be that helpful). Had my van back window smashed on the car park yet when I voiced it at the front desk i got a …

Great Head office, weather not so good and mahoosive Thunderstorms whilst there.

Probably the worst customer service ever. I’ll keep it short. Paid membership, IT system so bad it doesn’t work and unable to get member prices or benefits. Email to solve problem, no response. Try again, 4 week later get some response as I …

Be aware of GLL’s dodgy policies and the fine print on their contracts!!

GLL claim to be a charitable non-profit organisation. However, I’d dispute it, …

equipment is good, but hygiene levels in Mile End gym very poor, despite it being recently refurbished. Not much customer care either once you have signed up it as if you no longer important. This gym has not had a weighing scale as the old …

Absolutely appalling – they took over gyms form Aquaterra like Sobels & have turned it into a money making machine by bringing in the Trampoline park against objections from all the use the gym – no consultation, no nothing. Staff try their …

Have to agree. Worst customer service ever. Actually think they are doing you a favour by doing their job. Really need some training. Sooooo bad.

Clear and complete lack of respect for their customers’ time as they’re so difficult to contact. …

Pinner club—— appalling health risk. Mens shower, toilet areas and spa, filthy; covered in soap scum residue and mould slime in the steam room. Litter, chewing gum, discarded clothing, empty bottles left laying around for days on …

Had the sad duty of working for these clowns after they took over the sports village in sutton . They don’t man their gyms sufficiently and have not got panic buttons installed yet so a huge health and safety issue . The management are …

URGENT!!!! Were do I start first of I live in Birmingham and have an direct payment for this company come out witch means FRAUD called them up told me “not our problem we can’t give you the name on the account due Dpa so you’re on you’re own if you want Ur money back”

They actively exclude older, disabled people. I honestly don’t know how they achieved charity status.

Sadly I have to agree with most people. Very badly run. The Tennis staff and coaches are great but are let down by the company they work for.

Nice enough people, but GLL is poorly run, so don’t expect to be treated fairly. Gone to another gym today and couldn’t be happier!

They are good, but i had a bad experience regarding customer service support an accounts team but other than that, facilities are good the price is great.

Absolutely appalling customer service. I cannot understand why they spent uncountable thousands renovating their leisure centres and spend nothing on improving their IT and customer service. keep your distance..

Shutting down vital sites in Cornwall for quick buck.

Dreadful service, they failed to cancel my membership, continued to charge me and then made it impossible for me to contact them. Also, my sons swimming lessons were appaulling

Shockingly bad company! Staff cuts on top of staff cuts! False advertisements with job salary………….full exposure coming soon

Poor services, difficult to contact, Wouldn’t return if services were free.

Greenwich Leisure Ltd are a corrupt organisation who rip off Local Councils- Report them !!

Dreadful customer service Edward and Parvez

Bad management at Crystal Palace National Sport

Nice center