Harvey Nichols Restaurant average reviews all over the web

4.2
Total Reviews 80

Average reviews from all platforms

Average Rating 4.2

Average reviews from all platforms

  • 5.0
    50
  • 4.0
    15
  • 3.0
    3
  • 2.0
    4
  • 1.0
    8
Harvey Nichols Restaurant reviews breakdown:
Google
4.2
80

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80 Harvey Nichols Restaurant reviews on Google

KE
Kerry Elliott 8 months ago on Google
( 5 out of 5 )

This is a wonderful building and an amazing array of staff. I was here for an event and it was perfect with separate gorgeous bat, as I’m sure you’ll agree. And a large room space. Very close to Knightsbridge Station so in a wonderful …

PE
Paul Evans 8 months ago on Google
( 5 out of 5 )

Lovely place to visit. Very clean and tidy and very well stocked. Great service and the cafe has lovely food and again excellent service. 100% will go back and visit again. Afternoon was well worth the money and the scones were home made or made in house and were so fresh. Great.

NG
Nick Ghateh 8 months ago on Google
( 5 out of 5 )

We were on our way to a restaurant and we arrived earlier. I decided to have drink on Harvey Nichols 5th floor Bar just for a drink and bites . It was a very pleasant ambiance with well trained staff . We’ve been served by Mario, an …

ER
Eddie Rogers 8 months ago on Google
( 5 out of 5 )

Have not been here for many years but still one of the premier stores in London along with Harrods and Selfridge’s. Has 5 floors plus a lower ground. The 5th floor is home to food and drink, selling a wide range of wines and spirits. It …

LL
L. Latifa 8 months ago on Google
( 5 out of 5 )

We had a pause time in the -1 floor cafeteria to see the world cup game. We didn’t liked the sitting area, nor the flat white coffee which was tasteless and cold. we had a reservation at the terrasse in the 5th floor but they don’t stream …

KS
Kiptieu Sheriff 8 months ago on Google
( 5 out of 5 )

I went there for dinner with my girls and a client took us. It’s a great experience, we loved dining there. The service was really great. I will definitely go back.

I
Ibrahim 8 months ago on Google
( 5 out of 5 )

A huge designer emporium popular with fashionistas, also strong on beauty products and gourmet food inside here, usually open until 10pm. As expected, it’s really clean inside and well maintained. The staff all around the place are great …

VK
Val K 8 months ago on Google
( 5 out of 5 )

Great place to stop by for quick coffee, lunch, dinner or cocktails.
Food is very tasty and desserts are like little work of art on the plate. Very friendly staff who takes good care for their guests. Highly recommend rooftop terrace during summer.

PM
Patrick McKenna 8 months ago on Google
( 4 out of 5 )

Great store, staff are very friendly and willing to help out. My wife was searching for a new wool winter top coat. Three staff members took their time to bring multiple options, seeing which ones fit, telling her what she could wear with …

K�
Kas “Astro” K 8 months ago on Google
( 5 out of 5 )

Harvey Nichols is a world-renowned luxury department store located in the heart of London. With its stylish and modern design, extensive selection of high-end fashion and beauty products, and excellent customer service, it’s no surprise …

TT
Trekker T. 8 months ago on Google
( 1 out of 5 )

Food is below mediocre. £35 for a tea set is cheap. Photogenic and good enough for IG post. The services are just so poor and sad. I will never ever go back even if it’s free.

NM
Nicola Minney 8 months ago on Google
( 5 out of 5 )

Delicious afternoon tea! The staff were lovely and we felt very relaxed!

AB
Anne Bromwich 8 months ago on Google
( 5 out of 5 )

Ate in the Italian restaurant. Oh my goodness it was the best experience. The food and wine superb, bowl of chips as big as anyone could eat. The staff very attentive and great hospitality given. Well done. Great standards.

MM
Mic May 8 months ago on Google
( 5 out of 5 )

Had such a great experience today (17/04/23) at Fenty ! Was served by the lovely Janina and she helped me find my foundation shade – so nice and so helpful 🙂

LB
Leena Bishop 8 months ago on Google
( 5 out of 5 )

I enjoy shopping at Harvey Nichols as I can avoid the tourists further down on Brompton road. It’s got a cozy feeling and has a great selection of beauty services available. I always get great service in here, the staff are polite, respectful, friendly and personable.

MG
Michael George 8 months ago on Google
( 5 out of 5 )

Has always provided a more relaxed, gentle and exclusive shopping experience than its more famous neighbour down the road. Shopping here has always felt a pleasure, rather than a visit to the supermarket. My only critique would be the foodmarket, which seems to have lost much of its charm and identity.

PK
Patrick Kennedy 8 months ago on Google
( 5 out of 5 )

There’s a gentleman in the wine store on the top floor who is a real character. Probably one of the nicest people / best salesmen I’ve come across in London. And what he doesn’t know about French red you could write on the back of a stamp!

GB
Guy Buncombe 8 months ago on Google
( 4 out of 5 )

Just popped in for a pot of tea in the cafeteria on the top floor, before going to a meeting. Expensive (as you’d expect) but very nice, and the staff are courteous and helpful. Great ‘facilities’ too. Totally recommended.

D
Dinocodgod 8 months ago on Google
( 5 out of 5 )

Amazing! Third year in a row we have attented on mothers day and another outstanding meal. Service impeccable and we had a lovely time. Kids meals are very good. Food is fresh and of good quality and the service is so attentive. Only thing …

RS
Rena Shah 8 months ago on Google
( 5 out of 5 )

Amazing service from your ground floor Beauty professionals. Janina on the Fenty Beauty counter was particularly outstanding and helped my friend and I so much with [plenty of great advice! Thank you! I will definitely be returning soon.

JW
J W 8 months ago on Google
( 5 out of 5 )

A fantastic department store that is beautiful inside by design as well as my the items they sell. …

KM
Kate Mate 8 months ago on Google
( 5 out of 5 )

Amazing customer service from dior make up side worker!!! Really lovely and welcoming attitude. Nice explanation about the products and gave good recommendations. After having bad experience with other dior stores, I will only be coming back to this one!

VB
Viktoria B 8 months ago on Google
( 1 out of 5 )

Super annoying when you spend an hour picking out stuff and then are told that they don’t accept credit cards, only cash or debit cards (in the entire store!). How is that acceptable in 2023? Never stepping foot into this store again.

RA
Riaz Ahmad 8 months ago on Google
( 5 out of 5 )

Peggy and Morag in Customer Services very kindly provided complimentary delivery for my recent order (which was originally supposed to be for collection), as I could no longer come in-store due to a medical issue. Excellent customer service!

PF
paige fieldhouse 8 months ago on Google
( 5 out of 5 )

Went to Nars today at Harvey Nichols and was helped by Alexandra. She was so lovely, very professional and knew he knowledge about the products. She took her time assisting me and made sure we got the perfect colour match for my new foundation. Her customer service was 5*.

JC
Jossline Correia 8 months ago on Google
( 5 out of 5 )

Just wanted to leave a note for Bianca at the Fenty beuty store. She was amazing, extremely helpful and taking care of every customer at the same time.
She also introduced me to 2 news products that I would never try on my own but …

RG
Rory Gabourel 8 months ago on Google
( 1 out of 5 )

First of all the area where you eat is extremely packed, to the point where you have to move in and out for servers, and the plates of food and drink have to regularly pass over your heads as you eat. …

JG
jack garcia 8 months ago on Google
( 5 out of 5 )

The pride of England.
So happy to have places of such quality staff and stock.
In general, this is something beautiful to visit. …

LG
Leonid Ge 8 months ago on Google
( 4 out of 5 )

I must admit that the purpose of our visit in this department store was to find toilets. Even though you need to pass five floors by escalator, you finally locate the toilets on the top floor and they are not bad and moderately clean. …

MA
Mohammed Al Dossary 8 months ago on Google
( 5 out of 5 )

5th floor has very good restaurants, bakery and shops

P
Poppy 8 months ago on Google
( 1 out of 5 )

Worst online shopping experience ever. The item was out of stock and they charged it anyway! It took them almost a month to refund me! They offered a £5 delivery free voucher which didn’t even work. I am still in the process getting my money back which is more than £2000. Is it about to go bankrupt?! Go to Selfridge or Harrods.

HF
Hayal Fefer 8 months ago on Google
( 5 out of 5 )

We have been there few times for breakfast and it was marvelous. Service, decoration and of course food. Each of every item of the breakfast was so delicious..

AG
Ant G 8 months ago on Google
( 4 out of 5 )

I went there for an afternoon tea with a friend and choose a small option with tea and three scones. The food was nice and the service good. Surprisingly wasn’t expensive either. The top floor is splendid and there is quite a lot of space …

MH
Moda HN 8 months ago on Google
( 5 out of 5 )

Expensive but luxury place. Here you can find the big brands garments, shoes, perfumery, wines and spirits. Really good quality restaurants at fifth floor, along with food market. The stuff is always very helpful and friendly.

AB
Alexandra Borghild Adams 8 months ago on Google
( 5 out of 5 )

Can be a bit tricky to find your way around and way way too many people in, not like Selfridges where you can actually see where you’re going, take your time and enjoy your experience and look products. …

SJ
Shan jalal 8 months ago on Google
( 5 out of 5 )

It’s amazing the people the star of everybody you’re amazing. If you leave anything you just ask anyone and they will help you out so so far it’s a very very play good place to you know to spend time with it and whenever I go to there I …

K
Kiff 8 months ago on Google
( 5 out of 5 )

Great little bar downstairs. Very attentive staff. Quality I’d expect from this prestigious department store

DM
Deniece Miller 8 months ago on Google
( 5 out of 5 )

Attended with a friend as part of beauty treatments provided in the HN Beauty Advent Calendar that we purchased Christmas 2022: …

HT
Haashiem Tayob 8 months ago on Google
( 5 out of 5 )

Had dinner with the family here
Make sure to call and book ahead of time as its very busy on the weekends
Halal meat at Zelman – fantastic food but service is a bit slow

DD
Dee Daham 8 months ago on Google
( 3 out of 5 )

Am not sure what is it but this place is starting to lose is sparkle. However it still offers a lovely cafe and terrace. In addition, to an interesting little food market offering nice and delicacies.

PR
Penn Road Studio 8 months ago on Google
( 5 out of 5 )

I’ve been visiting this amazing top floor for year’s. Had a very romantic date here at the roof terrace bar. Beautiful and stylish

GM
G M 8 months ago on Google
( 1 out of 5 )

Absolute disgrace. An online order was meant to be fulfilled from this store and the delays were ridiculous. Terrible service from HN. I would hope in store service is better.

NK
Nur Kaya 8 months ago on Google
( 1 out of 5 )

Had the most terrible experience, I purchased a item here at one of their brands called ‘Emily London’ it was a hair accessory I realised the item was faulty took it back to the store within 14 days period and they were very rude the …

JO
J Okochi 8 months ago on Google
( 5 out of 5 )

First time in the cafe on the 5th floor. Beautiful ambience at Harvey Nichols’s food market. Had brunch there. We had literally arrived at 11.30 on the clock but the staff were willing to serve us breakfast which was nice. Coffees and food …

FP
Faro Pro 8 months ago on Google
( 5 out of 5 )

It’s great food and drink. Good service and nice place

PF
Pietro Fania 8 months ago on Google
( 2 out of 5 )

Great spot, nice terrace. The drinks and food had poor presentation , but very high price. Service was great. A lot of potential.

DW
David Wren 8 months ago on Google
( 4 out of 5 )

Visited the fifth floor bar. Was warmly welcomed and served a great club sandwich. Bar itself is a bit tired.

SH
S H 8 months ago on Google
( 3 out of 5 )

*** Zelman Meats restaurant review 🍖 ***

Atmosphere was okay, we ordered the meat platter which includes various Meats. …

MC
Martin C 8 months ago on Google
( 4 out of 5 )

Food hall is great, and you can find quite a lot of exclusive food anywhere from the country.

AR
Alison Rooney 8 months ago on Google
( 2 out of 5 )

After many years, I stopped back at Harvey Nick’s to look around. First, I went up to the Food market where one of the staff got very nasty when I said that I had food items shipped to me in the US. “No way! Impossible!” He shouted at me. I …

AM
Alom Mohammed 8 months ago on Google
( 5 out of 5 )

Visited Zelman Meats on the top floor. It’s a great place with top quality customer service and friendly staff. The food was brilliant as well, I’d highly recommend the “dirty steak’ cooked at medium rare. …

EP
Elsebeth Powell 8 months ago on Google
( 2 out of 5 )

The hot chocolate and coffee was ok but not big enough for the charge. The Danish pastry seemed to be at least 2 days old and the carrot cake too tiny a slice. Very disappointed. …

FA
Folu A 8 months ago on Google
( 5 out of 5 )

Perfume floor

The ladies on the perfume floor are so welcoming and also knowledgeable on …

PC
Panzani C 8 months ago on Google
( 5 out of 5 )

They have plenty of services and the place looks nice. Staff was so much nicer than at Harrods or Selfridges. Doorman was so courteous.

JH
Jay Henley 8 months ago on Google
( 5 out of 5 )

Really enjoyed my time here. The fifth floor has a very nice atmosphere and is a great meeting point for groups. Food market is pleasant for getting bits and bobs. If you are overwhelmed by Harrods this is a nice alternative to navigate a little easier.

DO
Darren Owens 8 months ago on Google
( 5 out of 5 )

Fabulous service.
The team couldn’t help us enough.
Will definitely return and let my daughter continue shopping / damaging my …

HS
Humza Shah 8 months ago on Google
( 5 out of 5 )

This review is for the cafe and terrace. I had a wonderful experience there yesterday. Quick, friendly service. Great environment. And absolutely delicious desserts. Can easily recommend.

AV
Ann Van Camp 8 months ago on Google
( 5 out of 5 )

They have the most beautiful windows at Christmas, well, the windows are always beautiful. Just this shop is on the pricy site, but a nice occasion to have a look at designer clothing.

FB
Faisal Bin Mejrin 8 months ago on Google
( 4 out of 5 )

Its my favorite spot to have High Tea in the 5th floor, they have gluten free scones and sandwiches, lovely gateway.

MP
Marion P 8 months ago on Google
( 5 out of 5 )

My most favourite shop. The staff are extremely friendly, helpful and personable. It is an absolute pleasure to shop there

SV
Soraya Viloria Montes de Oca (Iggy) 8 months ago on Google
( 4 out of 5 )

Good place to stop and recharge after shopping. The staff was attentive and the menu was delicious and excellent value. Vegan option available for my mate who loved it

CP
Clémence Pellé 8 months ago on Google
( 5 out of 5 )

How beautiful is that place. It’s id say more modern than the rest of the department store like Harrods, or Liberty. But less crowdy than Selfridges which is lovely. The bar on the fifth floor is stunning.

DD
Djidji Daniel 8 months ago on Google
( 4 out of 5 )

View from the store. Everything is around here. Great location. Wonderful restaurants on the top floor

H2
H 2C 8 months ago on Google
( 4 out of 5 )

Had visited for a cryotherapy at 4th floor and was happy with the service. Already booked my next visits.

CI
Claudio Iannella 8 months ago on Google
( 4 out of 5 )

Very cosy spot and excellent service. The sandwiches were a little but dry unfortunately.

SW
SUZANNE WARRINER 8 months ago on Google
( 5 out of 5 )

Had a wonderful dry aged steak in Zelmans recommended by Mete – just fab.
He also made on of the nicest Margaritas I’ve had and my husband had the recommended smokey one and it was awesome. The impeccable service continued with Leona. Great food matched by two exceptional team members. HN you are lucky to have them.

JC
Jack Corbyn 8 months ago on Google
( 1 out of 5 )

Christmas Eve morning, you expect a nice experience but the breakfast was bad, bacon all fat and no meat and the food was cold. The coffee was cold and the room was cold. Because it was awful, we had to just leave the coffees to get a seat …

DP
Duncan Park 8 months ago on Google
( 5 out of 5 )

Were lucky to get a table up the gin terrace on floor 5 Saturday . Few beers and gins. Excellent choice and service.

JN
Joe Nattrass 8 months ago on Google
( 5 out of 5 )

Alexander on menswear was exceptional, very very good at his job. Unbelievably friendly and helpful. Would definitely recommend to anyone

TJ
Terry Jacksonxg 8 months ago on Google
( 4 out of 5 )

Good range of items across the spectrum, did our pre Christmas recce of the store. Excellent dining options on the 5th floor which won’t break the Bank. Ideal resting place while shopping.

MW
Matt Winn 8 months ago on Google
( 5 out of 5 )

My wife and I had dinner tonight on L5. Padam made the experience memorable with his excellent service and personal touch. I’m sure we will be back. Thank you for making the evening so enjoyable Padam.

TX
T X 8 months ago on Google
( 5 out of 5 )

Great food and drinks, food is a good size and filling. Customer service is beyond 5*

LK
Loredana Kelly 8 months ago on Google
( 5 out of 5 )

Fabulous store, great restaurant on the top floor.

YG
Yvonne Green 8 months ago on Google
( 5 out of 5 )

Always a pleasure to have lunch here when in Town. Staff always very friendly, great selection of meat, fish, light snacks and lovely healthy drinks too. Flower arrangements are always a real treat as well, really lifts the mood especially when the sun shines. Highly recommended.

SA
Sultana Azmi 8 months ago on Google
( 4 out of 5 )

I absolutely love the fish and chips here! Would definitely recommend it!

IT
Ivs1 T 8 months ago on Google
( 1 out of 5 )

Had most awful experience at Beauty department of the London store, where department manager was unpleasant, unreasonable and excessively argumentative. She appeared unable to rectify problems created by her staff, instead blaming it on the …

RK
Ronald Kwan 8 months ago on Google
( 4 out of 5 )

Nice place, very kind services, price is reasonable

MK
Monique Kidd 8 months ago on Google
( 4 out of 5 )

First time I’ve been to Harvey Nicks in about 20 years. Not so many shoppers as back then. The cafe is very expensive, for example a club sandwich costs £22.00!! Needless to say we didn’t eat there!

PA
Paul Atherton 8 months ago on Google
( 2 out of 5 )

WHAT HAVE HARVEY NICHOLS DONE TO THEIR FOOD HALL – THE HORROR…

I fell in love with Harvey Nichols Food Hall well when I moved into Central …

SA
Stefan Amariei 8 months ago on Google
( 3 out of 5 )

The customer experience was so bad, looked for 1 thing on 4 floors as nobody knew where it was… They were either saying that don’t know where it is, or that they were new and I should ask someone else. Although I appreciate that they have new members of staff, they should at least know what every floor has (inventory speaking).

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