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Write a ReviewHad such an uplifting customer service from Anita today. She was able to customise my bagel and served the most amazing hot chocolate I’ve ever tried. …
i went to get a bagel around 13:00 today.
There was a lovely trainee which was her name on the name tag. she was so sweet. …
Quickly Made.
Extremely Fresh!
So tasty and warm!
I bought an Avocado, salmon and cream cheese bagle, paying extra to create my bagle to then come home and realise that I had no Avocado in it. Extremely disappointed
Though the service was unremarkable, I was unfortunately served a bagel with unusually sour, pungent cream cheese that smelled and tasted expired. I suppose I learned my lesson and will not take such large first bites in the future.
I appreciate they have vegan options however I do wish they would use less plasticky vegan cream cheese. However, it’s not a bad option on the go for a quick bite
The Halloumi bagel was delicious. And their Hot chocolate with oat milk was really nice as well
They updated our order when we called ahead and the food was phenomenal. A really accommodating and high quality restaurant!
Yummy bagels, can be a bit hard sometimes.
They offer vegan cream cheese as well!
Great place to just grab a smack while passing through Canary Wharf station.
Three staffs but really lousy…no other customer in front of me still wait for long time. If you rush to take train, highly not recommend to buy here. One staff keeps talking on phone while the other making bagel very slowly. Don’t respect customer’s time at all. Bad service. Never buy again.
Went for Halloumi Melt: Multigrain bagel stuffed with Halloumi, tomatoes, rocket and mint yogurt! Lovely fresh taste halloumi cooked well!! Definitely recommend.
Bagels looked good and nice selection on offer. My interaction with the team wasn’t great – ordered a tea and it was served with milk when I explained the order was incorrect I was told it said white tea on the ticket, I asked for it to be remade which it was. Service also seemed quite slow and only a handful of us in the store.
Ordered a Halloumi Melt bagel and the halloumi is we not melted nor was it barely hot. I understand it takes a while for it to cook but don’t call it a halloumi melt when it isn’t even that. Customer service wasn’t great either, the staff member gave me two glances before actually serving me.
Terrible service, rude staff, my bagels were old and taste horrible.
A little on the expensive side and not the biggest of bagels.
Ordered the poppy seed bagel with smoke salmon, egg, cream cheese and avocado …
My daily breakfast stop – staff are lovely and are happy to accommodate my specific requests. A special thanks to Ana (apologies if I’ve spelt that incorrectly) for her fantastic customer service.
Just bought a couple of simple bagels, so can’t tell about their skills of making sandwiches. I was welcomed with a smile and friendliness. Was offered a hot drink too. The girls work very good.
Would not recommend. Staff are very rude.
The bagels are some of the worst I have had.
Bought a smoked salmon bagel for £4.69, the bagel was not wrapped properly at all and it was cut poorly with almost no salmon to be seen on top, it came out of the poor wrapping losing half of it on the floor as soon as I left the store. …
I always get the salty beef bagel and it never disappoints me. Delicious!
Bless obviously new people but tried their best. Excellent bagel though.
Tried cheese and tomato bagel here ! Nothing out of the world but decent to go snack!
Dry bagels with wafer thin slices of beef made a couple of really poor value meal deals costing £15. Only reason this place deserves 1 star is for the 1 out of 3 staff who was friendly.
This is certainly not a fresh bagel! It was very dry and hard. To make things worse, they only put a single thin layer of smoked salmon inside (which also had a bone in it 🙁 and not very good quality cream cheese) Stick to Biegel Bake in brick lane instead.
Saddest bagel ever. I asked for salmon and avocado without mayo, not without avocado. By the time I found out I was already inside the train. Do not recommend.
When you’re in a rush on a Friday morning, the “sleeping guy” knows how to ruin your day. Why would you put a ton of mustard n a salmon and avocado bagel? 🤷🏻♀️🤦🏻♀️ …
Stale bagels at lunch time, at least from yesterday if not from before. Huge disappointment, worst in the city no doubt!
Absolutely disgusted at the sanitation at this place, had to ask the worker to change her gloves just before she was about to handle my food…. right after touching the cash register & money!
Pre made egg “patties” rather than real eggs, pretty disgusting. Will try again as the smoked salmon was fine and I imagine cream cheese / peanut butter are also, but avoid the egg and sausages as neither are “real”. …
Best salmon and cream cheese bagel!
The guys are so fast and very friendly! They did offer me a lot! They made my day! 🙂 …
Yummy bagels, can be a bit hard sometimes.
They offer vegan cream cheese as well!
Great place to just grab lunch while passing through Canary Wharf station.
Great bagel sandwiches! They have veggie options as well
A meal within a bagel. I love it.
First time I went was delicious and then second time was super skimpy with smoked salmon for £5!!! Literally opened up bagel and had one piece and a tiny amount of cream cheese!
Trash – bought a “Classic” Salmon and Cream Cheese bagel, hardly any cream cheese and horrible cheap salmon that’s brown and chewwy. If I had not already left the area I would have requested a refund.
Tried their vegan cream cheese today. Not bad!
Good options for all bagel lovers!
Tried Haloumi melt with a hot chocolate!
I’m not one normally to complain, but the woman serving me was absolutely awful. Very rude and gave me criticism because she claims I didn’t have explain my order right. She was also quite rude to her colleague who just joined it seems recently. Would not recommend this place based on customer service.
Was there quite early, around 10 am and the bagels were definitely dry, probably made yesterday. Disappointed
Had to repeat my order 3 times and they still got my order wrong. I wouldn’t mind if that was a one off but unfortunately its almost every time. Canary Wharf needs a new bagel shop.
Not a lot of customers. Next to station entry.
Could put a bit more care into putting the bagels together. Bit sloppy for the price.
Friendly staff, quick service. Bagels are ok (but I’m used to NYC bagels, different style)
Just had a delivery and it was awful, dry bagel, minimal toppings.
£16.00 for dog food.
Better than usual.
Maybe you should learn how to make bagels. They are not fresh and they are overpriced.
Bagels hit the spot and the staff are very friendly
Very very slow, staff not trained. If you NY bagels don’t go there!
I went in for a coffe and when the lady heard my hiccup, she offered me a slice of lemon to stop it. It worked and gave me a big laugh!
Quite stale bagels. Hard and dry. Rather unpleasant. Empty at lunchtime in Canary Wharf. That should have been a clue.
Always great to grab on the way up from the tube to work. Cheese & pastrami every time!
Bad hot chocolate
Tasty toasted Salmon/ cream cheese.
Asked the person inside the store what time they open 7.30. Waited 20ish mins..7.40 and still not open. Terrible !
Very good shop and nice bagels
Staff very poor, don’t listen to what you are saying, having to repeat yourself and they still get the order wrong
Great beef melt and even better service. Thanks to Maria and all crew!
Good decent food, good selection and options.
I love bagels and these were definitely bagels
Poor management, but the bagels are tasty.
Wasn’t open at 8.20 on Saturday despite the information on the websites
terrible experience
Useless customer service.
Delicious food 😋 …
Staff not really respectful.
Beautiful done
Nice
The staff is very rude.
Fancy place, over priced
Excellent.
Delicious bread
Enjoyabe begals
I tried out the Salt Beef Bagel and Classic Salmon Bagel, the fillings were good but the actual bagels were way too hard. Can’t say that I’ll be returning again, there are better bagels elsewhere.
Good, nothing special
Excellent for breakfast with cappuccino and br …
Bagwl like bagwl. It’s ok..