Hassle Free Boilers reviews

My old boiler needed a service and checking for leaks, they arrived the next day! The engineers were very nice and happy to help and answer all my questions and efficient at their work. I haven’t had a problem since and I’ll be using them again. Highly recommend!

Recently needed a new boiler to be installed, used this service which were quick and hassle free to get everything sorted within a couple of days. No issues with the new instalment and we’re really affordable. Highly recommend

I received a boiler recently as a housewarming gift. This boiler has since been seamlessly installed and maintained by a pair of charming, intelligent and might I add handsome engineers. Always happy to help, a true blessing to the boiler industry community.

Called up last week when my boiler packed up! They were able to come out within 24hrs to investigate and return the same day to fit the part. …

Top job. Great price. Arrived on time and got the job done. Cleared everything away with no mess made. Would definitely recommend

Totally recommend this company. They get my service booked in straight away and they are also so kind and polite. Phoebe answered my call today and she got my service booked in the same day.

Initial set up and fitting all good, what I needed in my financial situation at the time.
On the repair/cover, more mixed. My boiler started leaking in Jan 23 after 7 …

Great service. Engineer was on time and very respectful. Fixed the boiler quickly and explained the issue thoroughly. Would recommend.

Great, efficient service, professional and made sure everything was sweet after the work was done on my boiler, will definitely use these again if I have any issues

I highly recommend this boiler supplier. Their products are top-notch and their customer service is excellent. A great experience all around.

They squeezed me in on very short notice and did an excellent job for a fair price. A class service, would highly recommend!

I was a bit wary at first as I thought It may be best to just pay for my boiler outright, after having this installed for a few years I’m happy I went with it, for a small price my boiler is protected all year round for the foreseeable future

Very satisfied with the service provided, boiler broke and they came to view and fitted new one same day. Very professional and good price, highly recommend!

Great service from hassle free, here within 24hrs and great quality of work, Thanking Jacob for his hard work

Brilliant service from both the plumber and Jacob. Have and will continue to recommend to friends and family.

Quick and reliable service. Boiler fittings made easy with knowledgeable and friendly staff, would recommend to friends and family!

I had my annual service done last week, it was all arranged very quickly and the engineer was a really nice guy, all done in time for the cold weather! Sarah booked in the service and was a delight to speak with.

Would recommend this company my boiler issues were fixed efficiently and quickly and the gentleman sent was really respectful.

Always there when I need them. Help over a bank holiday. Whenever I have an issue always easy to get help

The time came to arrange the annual service and GSC for our tenants, all hassle-free! Satisfied customer – massive thank you to Sarah Watts.

Great service from hassle free. They response and get things sorted quickly. Jacob is really quick to get back to you, a real credit.

Fantastic service. Really living up to it’s name, whole process was hassle free!

Annual service was due, got in touch. Spoke to Sarah who booked for my chosen day. Great to deal with and pleased with service.

Couldn’t give zero. Do not use this company. They installed a boiler incorrectly in my house and taken 3 years to rectify. The boiler was wired incorrectly. Switch line was linked out and the heating was permanently on. Stay well clear. Now …

Stay away from company. 5 years since boiler was exchanged , we’ve had electrical problems and needed a rewire. Our boiler has only been serviced twice. It took 5 weeks to get an engineer to come and change a leaking rad valve. Today we …

Thanks “Hassle Free Boilers” For Looking After Us This BOXING DAY; We Sent An Enquiry by E-Mail & You Replied Straight-Away – Now, The Heat’s Back-On & All Is Good . . . Thanks HFB!

Couldn’t recommend these guys enough, brilliant customer service and fixed my leaking boiler when I honestly thought it was on its way out

I called to see when service was due, took my details and got a call back with a date, really easy to sort. Sarah was a pleasure!

I have recently settled my account after 10 years with Hassle Free Boilers, even though I was sad to leave, the process of doing so was made so easy by Jacob. Thanks again for your help.

The company is a life saver. No trouble and got the job done. Would recommend

Hassle Free Boilers were so helpful on the phone, and they came out to my home within a day to fix my boiler. Service is 10/10, I couldn’t recommend enough!

December wasnt a great month to have my boiler stop working, but they got it sorted within a few days even during busy period so i was grateful, I spoke with Sarah who sorted it all out

I called in as my boiler wasn’t working correctly, I spoke to someone who got an engineer to give me a call straight away and he was able to fix it over the phone, very happy with how prompt it all was!

Great company, got someone to me next day, great service and communication from Jacob the whole time.

brilliant service! came out within a day to fix my boiler and were very helpful on the phone.

Fantastic customer service, Emma made me feel like I didn’t need to worry from my first contact and I knew all was being taken care of.

When first joined was paying £50 amonth then it went up to £52 now its gone up again £56. Is this aloud taking higher payments without asking me

I had an engineer come to do my annual service last week, Sarah arranged it all via email. No faults!

Very pleased with the job done. Efficient and friendly man. Will be using again

Really appreciate the help. Easy and efficienct. Would recommend

Fast and reliable! Will definitely contact again if needed

I had a leak, after calling in an engineer was booked the same day by a lady called phoebe who was very helpful! Thank you very much

Always a pleasure to deal with, I wish I could have everything I own covered by Hassle free boilers.

Quality service, highly recommend. Came out within no time, no issues and highly satisfied

Called up about my boiler earlier this week and spoke to Jacob who was very easy to communicate with which made the whole process much more simple. Thankyou.

Lovely lady Emma gave excellent customer service today when I called in a panic and managed to get an engineer to contact me same day and got our hot water and central heating back on without anyone attending

Do not go anywhere near this company I have been trying to get my boiler serviced for 2 weeks on hold for hours on end totally useless

Absolutely shocking company my friend has had nothing but serious problems from Day 1 and they won’t come out if they do it’s a botch job

so helpful. great service. sorted my boiler out quickly

This company is rubbish they come every 5 year one for service and over the weekend i had no hot water or heating no emergency service how bad engineer dont touch wire they are the worse company dont used them bad service

Used hassle free boilers. Had new boiler fitted highly recommended hassle free.

We had an engineer booked for a service in January all went well, arranging was no issue and engineer was fantastic!

Recently arranged a service through Sarah and it was really quick and easy. Very happy!

No hassle at all.. Great customer service from a helpful lady called Emma. Had an engineer call me in no time and resolved over the phone

Absolutely con merchants, they installed a boiler 4 years ago, always late in servicing! Been paying £40PM (seemed like a good idea as we were struggling and our old boiler packed up) now we are selling our house Been landed a £3600 early settlement bill, the RRP WAS ONLY £1800! total day light robbery! STAY CLEAR FROM THESE CROOKS!

I called in over the Christmas period to report my boiler playing up, Sarah put me in touch with an engineer who was able to get us sorted over the phone, thankfully!

great customer service and communication. highly recommend hassle free boilers.

Thanks for helping us with our enquiries with our account this last week Jacob, very helpful.

Do not deal with this company. For a boiler that should cost you about £2000, it will cost you roughly £6600. Dont be fooled by their service plan which is included, if servicing hasn’t been done, they will credit £50, which is a joke as no …

Amazing time with Hassle free boilers, always easy to get through to and get an engineer out, incredible.

So I started with enq to the company in JANUARY 2021, I was advised by their team to apply for a green homes grant, this would mean a £7500.00 green homes voucher for A air source heat pump and boiler. The advisor knew I had no heating or …

Excellent service and good lads, would absolutely recommend

I really liked the concept from hassle free boilers where you can avoid making a big lump sum layout by making a monthly payment to cover the boiler, installation and support and maintenance. The sales process worked really well and my …

We got a range of quotes for a new boiler, from independent plumbers to British Gas. …

Green homes grant voucher issued and so much communication when it came to redeeming this. But after it was approved, a year had gone and there was still no works installed. Once a month they would say they will be in touch soon and there …

Extremely quick and professional service, highly recommend

This company is unbelievable. Do not use them. Took my deposit a month ago. Engineer cancelled installation 3 times… on the day they were ment to come. No customer service. No care or attention. We have 3 under 5 year old children in …

Very professional when they attended my breakdown and customer service was great when I called in.

My boiler broke down in this cold weather which was worrying, I spoke to Jacob who arrange a very quick repair. Thanks Jacob.

Spoke to Jacob on the phone a few days ago about a problem with my boiler, he was very polite and understanding when trying to explain my problem.

Really professional and sorted everything out quickly

Really can’t fault them. I picked up a few quotes online and was convinced that I had a great price. I presented this to Hassle Free Boilers who juggled some numbers and were able to match my best offer. Tied-in with the cash back I …

Spoke to Hayden, good listening skills, solved my problem. Thank you so much

Avoid this company, there are far better boiler companies out there with far better reviews. Been waiting 9 months to get boiler serviced but all you get in covid this covid that. Called them two weeks ago reporting a fault which is down to …

I was very pleased with the service I received to replace our boiler. The sales and technical staff were helpful and after getting other quotes HFB were best value. Only negative experience was after finalising the installation and being …

Excellent company always great to deal with especially Jacob who’s very responsive

Great experience with this company as always, thanks Jacob for helping our family keep warm.

We’ve had our boiler now for 16 months and, it has never missed a beat.
Hassle free were great, from the initial comprehensive survey to delivery and installation. …

Great service, from the sales team, engineer to the installation man. Everything straightforward. Even though the assessment was done through the whatsApp, all my conditions were met at the end. Great boiler price, saved a lot of money. Recommended

Went with Hassle Free Boilers as sales person was good on the phone and liked the idea of interest free 12 monthly payments. Contractor came to install the boiler when I came home there was gas leaking in the flat, technically not Hassle …