Homerton University Hospital reviews

My worst experience over the years and its not improving, the wait is so long it’s unbearable.
Eventually when you do get seen it’s a relief knowing that you no longer have to …

30/08/22-Present

What can I say about Thomas Audley Ward 100/10 Mark’s Those Nurses Gladys is one …

I just have to commend the maternity team at Homerton. My experience here was fantastic. Very professional staff and friendly, they listened to me at each antenatal appointment and made me feel heard and comfortable. I don’t live in the …

Dirty outside. Not much cleaner inside. Drop and Pick up bays are used as parking. Very annoying 😒
On walking through the corridors blue plastic gloves on the floor..No one …

Went for a preoperative work up. Appointment was at 10.10. I arrived 20 minutes early. Booked in electronically seen by reception and sent to a waiting area. Had vital signs , weight and height done then sent for bloods. Hit the vein 1st …

The A&E staff were very attentive. Although it was unexpected I was able to get the necessary treatment and surgery within the same day with no fuss. I also had to unexpectedly stay in for the night but the staff made sure i was comfortable with all the necessities to make my overnight stay comfortable.

My daughter, who unfortunately was badly let down by her GP not taking her symptoms seriously enough, ended up in A and E with a severe kidney infection. The staff were incredible! She was seen and admitted quickly, given appropriate …

Visited A&E last week and the wait was long, as expected but all the staff from start to finish were very informative and attentive. Usually, hospitals make me nervous, especially at these times but all the staff were professional and kind …

AMAZING FOOD!! We loved the hospitality and the customer service here. Special thanks to the chef who took such a great care of our food tastes and were very welcoming. The Veg Biryani was the best we had in UK till date. Such authentic flavors. Not to miss the restaurant when you are at the beach again.

Had two births here. First was horrible with a really bad service by nurses. They were not helpful at all, and second birth i was in the waiting area until i started to push, they didn’t even give me a room because apparently there were no …

Excellent care during my labor and delivery. There was constant monitoring throughout. Had a delivery room all to my self and a midwife who was keeping check. Doctors were called in at the right time and the whole process till the birth …

This hospital has the worst reviews I’ve ever seen and I have experienced why. I was put through to a&e after having severe dehydration after a medical treatment. I was spoken to very rudely by a nurse and told that I was not going to be …

The lady that answered the appointment line regarding booking an appointment was VERY RUDE for NO REASON!! I understand that you may be working long hours and under paid unfortunately taking it out on people is unnecessary and …

My experience at this hospital was perfect. My dad has a shoulder operation here, and they deserve more than five stars. I have no words to thank enough Priestley Ward, Consultant Surgeon TOBY BARING, Dr MORITZ LEBE, anaesthetist doctor, …

The only reason why I haven’t given one star is because the antenatal care before the birth of my son was by a lovely and attentive nurse. I think her name is Nicola Brown, absolutely beautiful soul. …

Worst hospital ever, my sister and mum went there to support my father which is almost 80yrs old. The receptionist at the main outpatient’s department gang up together and making false accusations to ban there pts therefore I had to request …

I’m on holidays in London, I was feeling sick and I decided to call NHS, who told me to come to this hospital. I was so surprised… The staff is nice and I only waited 10 minutes (this is a not-going-to-happen thing in the public health …

Have never had a bad experience at Homerton University Hospital so far. For context, I have mostly only been here for doctor-referred specialist appointments (i.e. Radiology) so can’t comment on their A&E or long term care. …

Both my children were born in this hospital and I have had to take them to be seen a couple of times over the past two and half years. The care we have received has been outstanding. The HCAs, Nurses and Doctors have all been great every time! Really appreciate the hard work you all do!

The organisation in a&e was atrocious. We were waiting for over 6 hours and when told the amount of people in front of the queue, this would change according to the staff member asked. The answer we received was that they “don’t know what’s …

I had an operation here and they didn’t finish it because it wasn’t his field. Yes, when I went to the consultation I talked to the doctor about the problem, a scan was done and the specialist I needed should be in the operating room. When …

To the staff in car park the workers. Wouldn’t give 1 stars. the staff that worked in parking lot on Saturday 27th May where very rude. i need to park my car (even there was parking they said no parking) i still went as i was in emergency …

Thank you for all your hard work. We had to wait 6h at A&E but everyone can sit, there are many plugs. Doctors, nurses and admin personal are doing their best.

Yet another failing AE London Hospital. 4 hours and then finally met with upset doctors with 0 desire to assist patience, horrendous experience.I was palmed off with long covid, and lied to by a doctor to my face with no shame, repeatedly. …

Writing this specially to say Thank you Dr.Stone .
Went 2 times with our infant baby , 2nd time my wife and baby both were not feeling well. …

They’ve treated me for a few injuries, and we had both our kids here. In my opinion they’ve always been excellent & outstanding – must protect the NHS! 🙂

Useless and very rude on emergency apartment- my partner has accidentally been cut the finger even can see bones outside, has been wait for an hour even not a nurse coming for offering a painkiller after many times asking. And the guy with …

The worst hospital in London in the worst organisation in the UK. The staff medical staff want more money, well I think money should be taken away from them. …

Had a strange nerve episode from a pre existing back injury, that was impacting my ability to walk. I was triaged within 45 minutes (faster than expected) and the South African ED doctor that helped me actually cared about patients well …

Since covid, the biggest jobsworth around has to be receptionist and nurses

They talk to people in such a rude manner and as if the world revolves around …

I am so annoyed i feel like crying i had a telephone appointment today at 15:50 with urology i have been waiting 6 months for this appointment. As im in so much discomfort for all these months i was excited today is finally the day for my …

Absolutely disgraceful! Submitted a sample in March 2023! It’s June now and still haven’t got results! Called up to enquire and guess what?! THEY HAVE LOST My SaMPLe! They said there is no record! Spoke to some Useless receptionist Aisha …

Had small procedure today .
Staff were excellent and on the ball.
Very caring nurses especially Christiana took care of me all day and made me a …

As a patient staying at this hospital, you will be faced with a complete disregard by the nurses as far as pain relief is concerned. You have to chase them up again and again, even if you have a clear, doctor prescribed pain management plan. Ask for your pain killers at least 40 minutes before they are due!

Very hard working staff…. but the hygiene standards are 3rd world

(Old blood & stains on beds)

Went here with breathlessness and chest pain that I was quite worried about, after being off work with a viral infection for a few weeks. I was given various diagnostic tests, was never made to feel like a nuisance and was given time to ask …

Super rude doctors. Amazing nurses, one of the best I’ve ever met and the 5 stars are for them. Doctors max 2 stars. Lady which was doing ultrasound extremly rude.

Shirley from the main outpatients department reception was great. She was able to assist me with all my queries. Really friendly.

Hi everyone,
I was today at emergency at Homerton Hospital and had ANOTHER bad experience… I found out just now, from another source, that I nearly had a heart attack!!! And …

Never felt so uncomfortable in my life, I ended up walking out crying. The receptionists are rude and dismissive. As I walked in I heard a sigh, they make you feel as if you’re a burden. I wouldn’t recommend coming here at all!

I was a patient of that hospital, I was operated on for bowel cancer and during every examination after the operation, I complained that I had the same symptoms as before the operation. They kept repeating that everything was fine. They …

Absolutely ridiculous emergency department is absolutely ridiculous. My 21 year old brother is struggling to breathe, his mouth is hurting and everything. Been stuck here for more than an hour so far, like 2 doctors working and people are …

I went to the emergency room, I explained the problems to the doctor, I showed her that it was swollen to put her hand in to see, she said that she didn’t see anything, until she called another doctor and saw it. After she told me that I …

Be prepared to wait at least 4 hours before a doctor sees you, this is my local hospital and I’ve had wait times hit 6-7 hours at times. the facilities are horrible, same uncomfortable waiting area for years, dirty floors, severely …

Staff are so friendly here, they clearly have a very good working culture and are doing their best to make the maternity service as good as possible. Really great work that’s not going unnoticed.

Urgently visited Tuke Ward at Homerton for urgent help. Receptionist working on Monday 6th March between 16:00-17:30 extremely rude and obnoxious. Very Unhelpful and she is in desperate need of training and should learn some manners. Made …

I’m in the waiting room at Outpatients. I’ll update later. I just noticed the Mondriaan windows. ❤️

Emergency department consists on very rough people including medical staff, I wait there 8 hours with my clavicle bone fracture very painfully! After I got letter for further appointment with wrong name and address! That look like animal hospital not for humans! Shame

This hospital deserves 100/10, we had a wonderful experience. I gave birth to my first child here, my husband was close to me all the time. All midwifes had a beautiful and great attitude of care of me. Birth was easily and well, I gave …

Quickest processing through A&E I have ever had. Fixed up a broken finger and was in and out in within an hour.

Today my girlfriend gave birth to our first child and I was present all the time in which I was more than satisfied to see the professionalism and humanity shown by all the staff starting from doctors to nurses. I’m sorry that because of …

Went to the minor injuries ward to check on a sports injury. The ward was quite busy, but I felt the process was optimized as best as possible. Had my results and treatment within a few hours (without a prior appointment). Friendly people from the nurses to the student doctor to the x-ray technician.

This has to be one of the worst hospitals I’ve ever been too the level of care was shockingly bad I was admitted for several days after a motorcycle accident. sometime I was not given food and was told that “ your young you’ll survive” …

Shocking scenes at the kids A&E. The nurses triaging patients are either poorly trained or straight out racist/practising unconscious bias. I do think it is a mixture of both to be honest. For my son to come with one side of his throat …

Excellent service received from the Endoscopy Day Stay Unit nurse Ginika, she was caring, compassionate and so very kind. My first time having any kind of procedure and I was really anxious, she picked up on it and had me at ease and …

Going to hospital isn’t like a package holiday, but Homerton University Hospital at least makes your stay comfortable. …

Why are all the receptionists and some nurses so rude at hospitals!.. They need to go on refresher courses on how to work with people and manners!. I do wonder how people get these jobs!. …

I attended physio and they always remind me by text when my appointment is due. Staff always pleasant and polite 😊 …

Paediatrics A & E
Never had this treatment from homerton before!!
Just got back from a 6hour wait for my 16month baby. Went in with severe hives …

I visited the Homerton hospital with a member of my family. From the lovely friendly receptionist in Outpatients to the practitioner taking the weights and heights to the phlebotomist and the specialist Maria, all staff members were kind …

I called today for an important issue and was transferred to a different department. The first time I called, the person on the other side had an extremely bad attitude and hung up on me. The second time I called, the person had a better …

Good experience – fairly quick through a&e early Jan for ankle x-xray. Referred for follow up and physio soon after

They seriously need new reception staff . Call in about an appointment the woman on the phone sounds in a rush to get of and passing me to the wrong department Kmt maybe if she took the time to listen to what I was asking her that wouldn’t be happening.

They’re amazing staff working in less than perfect conditons, both of my children were born here and I’ll always be greatful for this amazing hospital.

Five stars for the two midwifes Felicia and Alison. two amazing people who do there job professionally and passionately and the few which I don’t now there names god bless you guys. …

After a long wait at A&E I was taken care of by Ruth the nurse practitioner. Excellent service and care delivered by herself and she made the process very easy and enjoyable. …

There was a vibrancy about the place amongst staff in outpatients.
I was only there for Dermatology but the atmosphere gave me great confidence.

It doesn’t matter if there is busy or not you should stay 4 hours to see a doctor
There was one person front that my son to be seen but it took 2 hours to be seen …

I would not put my worst enemy in this hospital. My grandma was in here being treated for cancer. She had it for years and was stable, there was nothing to say she was going to die. …

I have had a very positive experience of Homerton Hospital, with Nurse Lisa Allen and Alison on the switch board. They have both been helpful when I was trying to find a close family member who had been admitted. They took they were kind and understanding and took the time to locate my relative.

So thorough with all the blood tests, x -rays & fluids they gave me to make me feel better ! Considering everything I had done I wasn’t there for an excessive amount of time & the doctors & nurses I came in contact with were amazing!

I just had a surgery in the ENT department and I am so happy with my treatment! I had the same surgery in Canada 8 years ago and I went to a specialist in Whitechapel in 2018 as I couldn’t smell and knew my polyps had grown back, he told me …

Visited X-ray 1 at the Homerton yesterday evening. Greeted by a friendly and helpful receptionist, plenty of cups and water available and a clean seating area. I got seen by a very kind and professional sonogropher earlier than my scheduled …

I’ve got mixed feelings about Homerton, based on 20 years of interactions with various teams and departments. So I’ll try to base it on me and my family’s interactions: …

So I went to children A&E. staff said that only one parent is allowed to come inside waiting area. This is ridiculous as recently itself I have seen both parents being there in waiting area but whilst seeing the doctor only one parent to …

Discouraged,,, 4 hours wait its exhausting, had nervous break down, but survived after 4 hours, finally seen by doc. Homerton management have to do something about it,they need massive improvements!!!

Was in yesterday for an endoscopy. Voiced to them very clearly that I was freaking out about doing it awake as in my country they give you a strong sedation (NOT GENERAL ANESTHESIA) that leaves you asleep and you don’t feel or remember …

I had an appointment with ophthalmology department today (25/7/22), I received a text message yesterday (Sunday afternoon) less than 24 hours before my appointment informing me that my appointment was rescheduled till October, extremely …

The customer service of the Nurses at Starlight was terrible. They didn’t check on my nephew often. Starlight children wing was not clean. The doctor acted as though she didn’t want to be there.

My experience was positive, was a very busy day at the hospital I was seen within 2hours. Doctor was very professional and really helped me with the issue I was having.