Horsham District Council average reviews all over the web

2.2
Total Reviews 35

Average reviews from all platforms

Average Rating 2.2

Average reviews from all platforms

  • 5.0
    8
  • 4.0
    0
  • 3.0
    4
  • 2.0
    2
  • 1.0
    21
Horsham District Council reviews breakdown:
Google
2.2
35

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

35 Horsham District Council reviews on Google

AE
Alex Ede 4 months ago on Google
( 3 out of 5 )

I genuinely don’t have an issue with most people at HDC, they’re usually great. However, a letter was sent to my address with the wording “Did you know HDC only receive 8p for every pound of council tax?” …

EM
Elissa Medhurst 4 months ago on Google
( 1 out of 5 )

Parking Services don’t seem to answer emails. I tried to re new my residents parking permit over the phone and was told I had to email them to which I had no response! I chased and chased, and in the interim my permit expired and I received …

RH
Richard Hurley 4 months ago on Google
( 1 out of 5 )

Council taken over by Lib Dems so will enquire about accomodation in Rwanda

J
jq 4 months ago on Google
( 1 out of 5 )

I called to speak to someone regarding an elderly relative who is moving into new accommodation in the area. I was put through to a lady named Kendra who was so rude and condescending that I couldn’t continue the call. I strongly advise a course in customer care or a role in which you don’t speak to the public.

B4
balenostyling 4×4 4 months ago on Google
( 1 out of 5 )

If for whatever reason you decide to obtain summons for the magistrates court over council tax arrears (maybe some paperwork in the office to corrispond address and person is correct aside); could you actually turn up please. …

HO
heather owens 4 months ago on Google
( 5 out of 5 )

Street cleaning dept. Came when requested and did a brilliant job.

WO
Wesley Oakes 4 months ago on Google
( 1 out of 5 )

Ordered bins and paid £60 roughly 2 months ago still no sign of them, called the council 4 times and 3 times promised a call back but nothing. …

GH
George Howell 4 months ago on Google
( 1 out of 5 )

Very unfair with council tax (which is far overpriced for the standard of the area)!!! I moved from a rented place to another rented place around Horsham, had a month overlap in tenancies and have to pay a month of council tax for a place I …

AD
Annie Dean 4 months ago on Google
( 3 out of 5 )

Very disappointed that I was charged for a smaller recycling bin having found the larger one too difficult to get down my side access. My last council did not charge for any sized recycling bins! Also I have to dispose of the old bin myself …

GB
guy bateman 4 months ago on Google
( 1 out of 5 )

We have waited over 6 weeks for a larger bin to be delivered. We called up HDC 2 weeks ago to be advised that it would be delivered within a few days and blamed COVID delays (like many seem to do opposed to adapting in the past 12 months). …

P
Paul 4 months ago on Google
( 1 out of 5 )

You get charged for council tax if your property is empty. Whilst I understand that this is discourage properties being left empty but if a relative has passed away and you are trying to sell the property or some other unfortunate …

AV
AD V 4 months ago on Google
( 1 out of 5 )

Had assisted bin collection for years, due to health reasons.
My bins are now full to brim as haven’t been emptied again today or last collection. I thought was just catching up from Xmas. …

MM
mR mOjO rIsIn 4 months ago on Google
( 5 out of 5 )

Always been great to me. And im talking about the council NOT Horsham like some stupid comments. I don’t think the council can help how a town looks. All these reviews have nothing to do with the actual building and people there. Idiots. …

AM
Ali Martin 4 months ago on Google
( 1 out of 5 )

I wish I could give more but having lived in the centre of Horsham for over 3 years now am unable to get a 2nd parking permit for zone A. My son gets parking tickets while he simply tries to get his 18 month old in from the car and find a …

NB
Norman Burnham 4 months ago on Google
( 2 out of 5 )

Residents of Springfield Park will have to suffer 10 hours of rock music again this June as Horsham Council has no care for elderly residents who live opposite the park. Despite contacting local councillor its still going ahead and was told “the noise depends on which way the wind is blowing”

KC
Katy Counsell 4 months ago on Google
( 1 out of 5 )

An awful Town to live in. Parking a nightmare. Roads atrocious. Council tax ridiculously high. And worst of all trying to speak to the Council themselves is a joke. Non of the departments you speak to has a clue about what you are talking about and all wants to pass your message on. Shame on you HDC

RS
Ryan S 4 months ago on Google
( 1 out of 5 )

Changed office hours to focus on emails. Emailed 3 months ago and still have no reply. Shocking turnaround time.

PW
Paige Worrall 4 months ago on Google
( 1 out of 5 )

Failure to protect vulnerable adults to the point where their incompetency and negligence becomes abuse of vulneravle adults and abuse of a position of trust.
A relative of mine was afforded no dignity or any respect and during a psychotic …

JJ
J J 4 months ago on Google
( 1 out of 5 )

Extremely prejudice. Very conservative.
Council services plagued with power abusing staff that have little to no knowledge of their role or the government guidelines involved.

AP
Andrew Pollard 4 months ago on Google
( 5 out of 5 )

Helpful freindly voice on the end of the phone at the front desk. Emailed the people I needed to speak to who called me back and resolved my issue. Thank you

ZE
zedx eightyone 4 months ago on Google
( 1 out of 5 )

As with most of Horsham, rife with discrimination and prejudice. In this day and age it’s simply not acceptable.

TH
Tony Hogben 4 months ago on Google
( 5 out of 5 )

Well run, organised council. One of the lowest council taxes in Sussex and lowest 25% nationally.

LD
L Du 4 months ago on Google
( 1 out of 5 )

very poor services. I went to the council to have my issues fixed wanted to have a 1 to 1 conversion, instead I just got given a phone to call.

AF
Altin Fejza 4 months ago on Google
( 5 out of 5 )

Always had a good experience dealing with Mr Skipper and the team at the licensing department. Good, reliable service.

KH
Kismet Hasanaj 4 months ago on Google
( 5 out of 5 )

I guess they’re all right it just depends which section of the council as some are more responsive than others.

PK
paul kurz 4 months ago on Google
( 2 out of 5 )

Lovely town ruined by the parking in town centre car parks. expensive parking and they charge the disabled the same rates too.

J�
J “Jilljay” Johnson 4 months ago on Google
( 3 out of 5 )

Spoke to HDC today and they were very helpful and informative.

LS
Liam Sharkey-Poggio 4 months ago on Google
( 5 out of 5 )

Waste & Refuge always very responsive and helpful. Saved me on many of occasions!

RW
Ray Watson Watson 4 months ago on Google
( 1 out of 5 )

Not the best. Look elsewhere for customer service.

EC
Eric Cannell 4 months ago on Google
( 3 out of 5 )

Never been able to speak to anyone on the phone, had to wait so long gave up trying. Will try emailing.

GM
Gary Mortlock 4 months ago on Google
( 1 out of 5 )

Long time waiting for decisions.

BB
Bobanna Bobanna 4 months ago on Google
( 1 out of 5 )

Takes generally an hour to get through to anyone, if you get through at all.

TB
Thomas Beal 4 months ago on Google
( 1 out of 5 )

Fix the pot holes intead of pointless roadworks at broadbrige heath

BP
Brian Potter 4 months ago on Google
( 1 out of 5 )

Waited an eternity for someone to pick up the phone ….9.25 am , are they all late for work?

KD
Katy Dedman 4 months ago on Google
( 5 out of 5 )

Have always been so helpful!

Read more reviews about Local Government Office,Property,Public Services companies and services

The Abbeyfield Lancaster Society Limited

Review

Two Saints Limited

Review

Chichester Greyfriars Housing Association Limited

Review

Trident Housing Association Limited

Review

GreenSquare Community Housing

Review

Teesside University

Review