Huntingdonshire District Council average reviews all over the web

2.3
Total Reviews 30

Average reviews from all platforms

Average Rating 2.3

Average reviews from all platforms

  • 5.0
    7
  • 4.0
    2
  • 3.0
    2
  • 2.0
    1
  • 1.0
    18
Huntingdonshire District Council reviews breakdown:
Google
2.3
30

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30 Huntingdonshire District Council reviews on Google

DI
Dincher Ismail 9 months ago on Google
( 1 out of 5 )

Horrible customer service 95% from customer service it’s racist when hear stranger name and if you don’t speak English we’re well they shut phone over your face I have more than 5 records

BS
B S G 9 months ago on Google
( 1 out of 5 )

The Customer service advisers here who answer general enquiries have a nasty attitude every time I or other residents I know call. If you have a complaint, instead of finding ways to remedy the issue they quickly go into an aggressive …

MR
Martin Rickwood 9 months ago on Google
( 1 out of 5 )

Absolutely appalling customer service! I’ve tried to contact the council tax team via phone 34 times in two weeks! I’m on hold for 40minutes before getting cut off! – general switch board just as bad and when your finally through (switch …

BG
Barry Gilden 9 months ago on Google
( 5 out of 5 )

Have nothing but praise for all personal in all departments, when I needed them most.

TG
Thomas Goodwin 9 months ago on Google
( 3 out of 5 )

Previously tried to get hold of the council in Nov but was on a very long hold time and gave up. Just called and spoke to the council tax team today, on hold about 2 – lady was polite and helpful & resolved my queries very quickly.

DA
Dilan Abdah 9 months ago on Google
( 4 out of 5 )

Despite a somewhat (but expected) on-hold time on the phone, the individual (I think it was Sandra/Sharon?) on the phone was very helpful and explained very clearly the steps I needed to do online to secure what was needed to be done. …

JS
Jazz Singh 9 months ago on Google
( 1 out of 5 )

Not sure if I caught a member of staff on an off day, i called in to general enquires, asked a question, and i was put on hold for 10 minutes and then they abruptly hung up on me. Called in again, asked the same question and this women …

JC
june coxhead 9 months ago on Google
( 5 out of 5 )

Very helpful and friendly service ar the council tax department. Only fault is long wait on telephone.

SD
Saun D 9 months ago on Google
( 1 out of 5 )

These organisations are the wedge between family I am sick to my stomach that company like this is avalable. I have been been put into death because of there incompetent. When ever I try to sort it out they simply pass you on to another …

IJ
I J 9 months ago on Google
( 1 out of 5 )

If there a lower star to give it will be it.

Tried calling with my mobile number displayed and it is constantly going to …

SJ
sam jelveh 9 months ago on Google
( 1 out of 5 )

Extremely bad service. very rude and most of the staff are in bad temper. it looks like they are having a long day. oh, very ruthless when it comes to collecting outstanding money and with their threatening behaviour letter. poor us, we don’t have any other choice to select our council 🙁

MR
Micke R 9 months ago on Google
( 1 out of 5 )

Not competent people working in the Council. They only see numbers.
Council House: you are not an alcoholic, you do not have any addictions= no council house

RC
Richard Carr 9 months ago on Google
( 1 out of 5 )

Awful!! Tried phoning on and off for 3 days? If they don’t cut me off, the answer phone keeps you on hold then says “thank you for your patience” and cuts you off. It is such a poor service!!!

RG
Rachel Gilbert 9 months ago on Google
( 1 out of 5 )

Never come across a council quite like these. The most unhelpful and rude people.
Something needs to change with them! …

RW
Richard Wishart 9 months ago on Google
( 3 out of 5 )

Excellent new building – Google Maps are considerably out of date and doesn’t even show the new building which was opened many years ago …

J
J 9 months ago on Google
( 1 out of 5 )

Office at Yaxley shut on Fridays at 1pm when supposed to be open . I waited for 30 mins till 130 . I have been trying to contact Huntingdonshire district Council all day by phone constantly engaged very poor experience.

PF
Pat foggett 9 months ago on Google
( 5 out of 5 )

Wanted some information but wasn’t sure who to speak to. Rang reception, lady was very pleasant. Gave me all the information I needed and the contact details, and also wished me luck with my query

TP
Tony P 9 months ago on Google
( 5 out of 5 )

I would like to thank Linda in the Council Tax Department she was very helpful & explained everything clearly. Great Customer Service.

DA
diane abraham 9 months ago on Google
( 1 out of 5 )

Appalling service not 1 person gave me the same advice hence delays in any benefits there needs to be 1 department to help people to claim benefits

D
Dan 9 months ago on Google
( 1 out of 5 )

Rang up to sort a family members council tax out as somebody has passed away absolutely useless wouldn’t help in any way rude and condescending

JB
jonathan brady 9 months ago on Google
( 1 out of 5 )

Cant bloody empty a bin left my black bin last week and now left my blue bin

RH
Rebecca Hughes 9 months ago on Google
( 1 out of 5 )

On hold for 43 minutes, didn’t even get my call answered, would give them no stars, will try and call again tomorrow morning.

MF
Maya Foreman 9 months ago on Google
( 5 out of 5 )

Super friendly lovely lady who helped me with a council tax over the phone

SH
Sophie Hallam 9 months ago on Google
( 5 out of 5 )

Always really lovely and very helpful, I don’t understand why so many people are moaning

PR
Peter Roberts 9 months ago on Google
( 2 out of 5 )

Quite a delay on trying to talk to someone.

7 minutes on hold.

MW
maggie wheeler 9 months ago on Google
( 4 out of 5 )

Good communication inmost department s. Friendly staff

CT
chris tomp 9 months ago on Google
( 1 out of 5 )

Scum bags going after little ol ladies pensions

ML
Mary Leen Hagger 9 months ago on Google
( 5 out of 5 )

Good service from the General Enquiries team.

MI
Michelle Ives 9 months ago on Google
( 1 out of 5 )

Ridiculous waiting time for 2 days 😡😡!!!!!! …

GD
Gladiator Dragon 9 months ago on Google
( 1 out of 5 )

no

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