Inquilab Housing Association Limited reviews

This is worst housing association to ever exist. The phones lines are never in use, we had emergency gas situation and we couldn’t get through to the “emergency” line. They ripped up our floors and then haven’t come back to fix them, the WORST company EVER!!!!

Worst, worst, worst housing association!!!
They never respond to any of the emails sent and pretend not to see them. How do they even exist? …

I have never experienced this kind of people, their dealings is worse than the third world countries, they never pick up the phone even though you wait for hours, misleading you with appointments which no one comes, also they avoid to do …

Not even worth 1 star. If you want a housing association that takes your rent but doesnt answer phones, doesnt answer emails and doesnt comply with the basic fixes of a house that a general landlord is supposed to do, then this is the …

Absolutely the worst housing association ever. They are unprofessional, using the pandemic as an excuse not to do things when other associations are successfully operating. You can’t even call. Asking people to use an on line portal not …

I have asked on several occasions for a call to discuss things,,,can’t get through on the phone or email them anymore I don’t want to talk to a wall I want to talk to a human!!! Not good customer service at all yet are willing to take calls …

Inquilab gave me a fraudulent contract, where they had altered the rent amount without my knowledge. During the first 12 months, they always promised that they will correct this mistake, and they confirmed that I must pay the rent that we …

Slum landlords, they no longer answers the phones when you call them, don’t respond to emails, wants everything done via tenant portal. You report communal repairs to them and they do nothing. I live in a block where there is damp and …

I’ve been a customer with Inquilab for several years. Over this time there was definitely a noticeable drop in customer services. I wouldn’t receive call backs or emails for several days or even none at all! However recently they’ve made a …

What a disgrace! So far been left without a bath for 4 weeks. It was not even in the bathroom!!!
They haven’t come to find the leak my eldest son had to stop by turning all the …

Once again Inquilab leaving my 77 year old disabled mum with an internal leak. Someone came out the other week and said that it was due to waste pipe leaking, but then it continued and another contractor visited and said it was due to the …

The one thing they are good at is to ignore you and never reply. Phones lines are off, email they advertise on their website doesn’t work and the portal they created gets you nowhere. I’ve been flooded by my upstairs neighbour, called them …

We all need to come together and make a formal complaint about this housing association.
This is the most, unreliable, unprofessional housing association I have ever …

Minus stars for them, the worst housing association i have come across!!! They dont’ reply to emails and their housing officers and top management hide away from tenants who want to talk to them. They have people like Brenda and Mark on …

Absolutely useless Housing Association. Having followed the instructions on their website, I composed an email and attached photographs to support my complaint only to receive a reply saying the email address as found on their website is …

It’s funny reading the reviews by the staff, “it’s a great place to work”!!! I wonder if that’s because they can get away with not doing any?!?! Rubbish at looking after their residents. My elderly grandparent has been waiting for over 2 …

The worst housing association I’ve ever come across, their communication is none extistence. They hardly answer the calls and when they do they actually dont know what their doing even though you give them the exact person you spoke to and …

Absolutely useless if there was an option for 0 stars thats what they would get, our house is not safe to live in had a surveyor come out and the list went on and on well I suggest stop paying rent until they make your home a safe place to …

Every time we call to speak to Mr Brenda Lawerence she is rude and disrespectful. Every family member in my household that she has encountered with has had an issue with her arrogance and attitude. When you are working as a receptionist / front of office your customer service should be your best asset not your biggest flaw.

Very BAD service.
Do not endanger your life and waste your money when accept them to be your landlord. …

Avoid this housing association at ALL COSTS. Emergency line ALWAYS goes to voicemail. Poor pipework resulting in flooding in home.
Left with NO water and NO electricity. …

Tenant with this housing association 14 years – repairs have improved greatly over the last four years… recently received great customer service from Sam, great communication and empathy, did everything he could to help us up-size. Also always a cheerful reception from Brenda on the phone.

Our boilers been broken for 5 days now and needs replacing. We have a 7 month old baby living with us and have no hot water. Their phone number keeps saying user busy and I’ve called over 200 times and have had no response. They are the worst housing association. Do not apply for anything with these people!

I am very very concerned and upset by this housing association… we moved in January and since then out of 6 issues nothing has been fixed, including my kitchen… …

Don’t ring back. Don’t reply to emails. Waiting over 2 years for them to cut a tree. No maintance done on the. Close.. No white. Lines painted for car spaces. Not sorted out parking for over. 5 years as school parents use our car spaces …

I am in a wheelchair and house bound and have lived here for 13 years! I have been bullied and verbally abused by two other tenants for the last 12 months one of which bullied me about 4 years previously and nothing was done then, the same …

Actually quite rubbish. I arranged a repair on the website as I couldn’t get through on the phone (after waiting 45 mins to try speaking to someone)I got a day for someone to come and nobody turned up!! They are quick to chase for the rent …

My dealings with Brenda Lawrence have been positive. She has been an excellent communicator as she communicates with warmth. She is also efficient and quick to respond to all my requests.

Hell housing company. Rubbish left for more than two days. Inquilab takes money without offering good service.

very bad company very very bad .00000000 using pandamic as excuse my kitchen floor is missing for 6 months. Quick to ask rent but late to do service. Stay away learn from our mistakes. Portal service no comminication btween staff and tanents goodel should of creacted –

Due to the level of incompetamce over antisocial behaviour. Resulting in an attack on a 9 year old child and a further attack on her mother to which Inquilab did nothing . the now 10 year old child has run sway because she is terrified …

Such an amazing experience with this housing association inquilab
I have been with Inquilab for 24 years and they have helped me and been there for me. My neighbour hood manager majik Kuyoro is absolutely amazing he has been …

Brenda we appreciate you as you listen to the needs of the clients and you get stuff done. Thank you so much for the work that was assigned to be carried out Gilmore contractors. It was well executed.

Had issues with the flat roof and every time it rains it leaks through to my bedroom ceiling. Inquilab have been contacted countless times but nobody seems to care.

I just moved in to their property did multi swap I’m not paying any rent until they do repairs when they eveict me i will make official complaint against them i am unable to live here with no toilet flush working kitchen sink heavy leak and …

Not helpful and the state they leave properties in is disgraceful. Also do not keep to its own antisocial behaviour policies allowed a 9 year old child to be assaulted and then lied to a member of Parliament about action they …

Worst company or organisation I have ever dealt with in my entire life. They take residents as a joke, they overcharge and dont deliver 10% of what they should. Shambles. The already overpriced Service charges rise every year without improvement in quality or expansion of service delivery.

Numbers do not work. Emails do not work. Properties in disrepair. And these reviews make them HYPOCRITES as they comment on the good but not the bad.

PHONE LINE DOESNT WORO SINCE COVID WORST SERVICE EVER MANY PROBLEMS IN OUR PROPERTY NEVER GET BACK TO US MOTHER IS DISABLED WORST COMPANY EVER.

I have lived in my home for 13 years and all them years I’m getting so angry me and my familey have been thought he’ll and back thay are no help at all thier office lol like a start hotel but yet thay don’t look after the ppl that pay rent …

This housing I have never in my life sen so think like this that do nothing to help y are we paying rent just to be insulted every year our rent hose up when u don’t pay on time that are red to kick u out or take u to court so now I ask …

Disgusting people. The only time you will ever hear from them is when your rent is a day late otherwise good luck getting through to them. They dont care about their tenants at all. Money is all they care about

Very pleased with the fast response and support my family have recieved concerning our case. I believe the team are working really hard on feedback given and standardstandards of service has improved

Unreliable..so bad since new contractors taken over.Never respond to your emails or return calls.Will be taking action against them if all issues not sorted out.I have collapsed floor boards, leaking toilet,damps and mould and they still …

Problem with my bathroom and trying to contact to Inqulab for last 3 months but no way to call them and no reply for the email I send. No good

A long term tenant, not a lot of help during the pendamic. RENT IS BEING PAID REGULARLY BUT statements NOT SENTand no one answering the phone.

Inquilab last minute stop my kitchen work still didn’t reply without reasons
I send a lot of mails still didn’t answer
12 times engineer visit my house …

If management change in this place everything will be fine. I hope this happen.

WOW just WOW
that’s all I can say because it will look like I’m making it up.
My advice if you have any problems fix it yourself.
Only reason I gave 1 star is because I had no choice.

Called about a shared ownership flat on 5 September and NO ANSWER – still has the voice message from the Bank Holiday weekend.

This place needs to be closed. Is somebody out there can help close this place down. From A 2 Z unprofessional

Never respond to emails and now have no working phone number! Rude staff and completely unhelpful.

I am very happy as I got great service and quick response about m problems with my house. Thank you Maryan Hassan f

Absolute shambles. If your thinking of having anything to do with inquilab then don’t bother. Too many issues to mention how bad they really are.

The staff were rude inquilab getting worse for their staff bad management worst of all them she’s so rude and very bad attitude really bad attitude really bad attitude

Great modern and flexible work space in a lovely location.

Fantastic premises, great place to work

Great Housing Association