Ipswich Borough Council average reviews all over the web

1.4
Total Reviews 33

Average reviews from all platforms

Average Rating 1.4

Average reviews from all platforms

  • 5.0
    2
  • 4.0
    1
  • 3.0
    0
  • 2.0
    2
  • 1.0
    28
Ipswich Borough Council reviews breakdown:
Google
1.4
33

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33 Ipswich Borough Council reviews on Google

RB
Roy Barclay 7 months ago on Google
( 1 out of 5 )

It’s amazing how government agencies & Councils can flout the laws about non-discrimination & employment of minorities that would have a private employer investigated & prosecuted. Ipswich Borough Council campaigns to achieve ‘city’ status …

SJ
Sigmund Jung 7 months ago on Google
( 1 out of 5 )

Ipswich Borough is a failing institution. Particularly when it comes to racism. Only 3.5 % of Ipswich population are black. I’m not black but my neighbour is and been racially harassed for nearly a decade. No actions from Ipswich Borough …

TN
Tunde Nagy 7 months ago on Google
( 5 out of 5 )

My upstairs neighbor had a leak, the water was coming through my ceiling.She wasn’t at home and I tried to call the council as hers is a council flat,they didn’t pick up the phone, kept saying the lines are all busy, which was frustrating …

JA
jeremy allen 7 months ago on Google
( 1 out of 5 )

Terrible council, I am a private landlord and council instructing tenants to stay in flats until court notices and then bailiffs which is expensive. Council have cost me over £6500 through lost rent and court fee’s. A guy called Dyfdd instructing.

TE
Tony Edwards 7 months ago on Google
( 1 out of 5 )

Dropped kerb blocked, yet again, rang Police no answere, rang council no answere…’We are very busy’ probably at home with their feet up there is certainly never anyone in reception.

ES
Emjay Sparkles 7 months ago on Google
( 5 out of 5 )

Thank you so much to Sherry for helping us secure a new home after we were given notice in our current one 10 months in. I was able to speak to Sherry about it very calmly despite the worrying situation we were in and Sherry was able to …

DL
Da La 7 months ago on Google
( 1 out of 5 )

I received an email requesting confirm my details, including copy of passport and ext. When I called them they don’t know who was that even when I told them the email address it came through. Manager supposed to call me back but never did. …

SC
Sunshyne C 7 months ago on Google
( 1 out of 5 )

Appalling, lazy, not fit for purpose, patronising and impossible to communicate with – no one answers the phone, they talk down to their customers. Feels like it’s being run as hobby or a school club.

TP
Tasha Pitch 7 months ago on Google
( 1 out of 5 )

On behalf of my mum who is disabled in a wheelchair. Wanted to return keys, told by council in town to come here, so did so and she was told to phone, when finally answered told to post at grafton house. Absolutely shameful, as she could …

DC
David Clowes 7 months ago on Google
( 1 out of 5 )

appalling telephone system and procedure just to pay a parking fine. Took several attempts over several days and cost £35.00 more than it should have done. This outfit unfit for purpose.

TY
TA Yachting 7 months ago on Google
( 1 out of 5 )

I’m sorry but Ipswich Borough Council is a fine example of corrupt Britain is. Went there today to inquire about why I keep getting letters in the post about owing certain amounts here and there, and was met by an ugly looking thug in the …

KF
King Fu 7 months ago on Google
( 1 out of 5 )

Even though they admitted that I should owe them nothing, they send court summons for council tax not paid plus their unreasonable fees. I repeat, I owe them nothing, they confirmed this, yet I am threatened with bailiffs. Criminal corporation!

CR
Colin Rivers 7 months ago on Google
( 1 out of 5 )

Now a child has been killed by damp and mould in a council house perhaps IBC will actually do their job and ensure residents live in safe homes

CP
Cheryl Peachey 7 months ago on Google
( 1 out of 5 )

3 times I have tried to call IBC. Each time I was on hold for around 40-50 minutes. I think their lunch break must be in Australia. Have given up trying to contact them. They just DON’T answer !

AA
ana ald 7 months ago on Google
( 1 out of 5 )

Don’t I regret moving into Ipswich borough! 40 minutes on the phone and still can’t get through to anyone. Never had such problems with Essex council

MS
Michael Sharpe 7 months ago on Google
( 1 out of 5 )

Customer Care – Do They Know The Meaning Of The Word Is…
Hopeless. You try to notify them online you are moving away for council tax and the system fails. There is no email address to contact them so you have to call …

AP
Artur Pereira 7 months ago on Google
( 1 out of 5 )

They gave us a ticket after watching the car for 3 minand let work vans park for 6 months in double yellows and a cycle lane all throughout the day.
#bunce. …

RG
Roger Gooding 7 months ago on Google
( 1 out of 5 )

Would give no stars if it were possible. Shame on the Council for using Ipserv to manage their car parks. Ipserv staff were rude and condescending and had no interest in listening. Their staff did not know their own complaints procedure and …

JG
John Gold 7 months ago on Google
( 1 out of 5 )

The council officers are totally unreasonable, have no common sense and will use use a 100ton bomb to kill a fly, they burn our money our good will and shortly our will to live.

JC
Jacob Cross 7 months ago on Google
( 1 out of 5 )

Tried to sort out council tax but apart from the phone system failing, no one could hear me and my phone is fine as called someone else and it was perfect. I’m trying here and getting nowhere fast. Iv tried nearly every number connected to …

T
Trixie 7 months ago on Google
( 1 out of 5 )

Spoke to some woman by the name of Rebecca in repairs team, woman was rude as hell. Very sarcastic, spoke over me and accused me of lying and rushed me off the phone. By telling me by as I was still speaking to her. This is type of person …

C�
Carol “Gorgeous Bunny” Grayling 7 months ago on Google
( 1 out of 5 )

What a shambles !!! 16 Sept I spoke to Michelle (she said she s the only Michelle in Council) haven t heard a word since. Chased and Chased to NO avail.

PP
POB POB POB 7 months ago on Google
( 1 out of 5 )

Served a court order at our address for people who haven’t lived here for over 5 years! Never thought I would say that the council are a bunch of crooks who cannot do a basic land registry check…

LI
Liza Ivanova 7 months ago on Google
( 1 out of 5 )

If I could give 0 stars I would! They make mistakes and when you try to call them you can spend hours on the phone and will not get through to anyone. Absolutely useless

K
Kris 7 months ago on Google
( 1 out of 5 )

Ignore complaints, attitude is just so bad too… Ipswich is going down because of these people.

CG
Connor Grimbo 7 months ago on Google
( 1 out of 5 )

Never pick up there phones just sit on hold for 45 mins before being cut off while my gran is at home freezing because of them neglecting repairs to there property descusting how they treat 73 year old vounrable people

R
Rob 7 months ago on Google
( 1 out of 5 )

On the phone waiting 40 mins to speak to someone from housing regarding a repair is disgusting. That’s poor customer service.

EC
Eve Cole 7 months ago on Google
( 4 out of 5 )

Well, I dont know who other people have spoken to, but Ive jus spoken to a person at Ipsich Borough office, who couldnt have been more helpful. so comeon lets not all be grumbling, Im sure they do their best! Thank you !

SM
Susan Mayhew 7 months ago on Google
( 2 out of 5 )

Website payments have been down for ages . Surely it should have been fixed by now

GJ
Gul Jafari 7 months ago on Google
( 1 out of 5 )

This council is discriminate us and our children
We are a family of 7 we had only felixable family business which were taxi they revoked it because of racism….

LP
Lawrie Park Road 7 months ago on Google
( 2 out of 5 )

Obstructive toward their handicapped residents and dawdle unnecessarily.

BT
bryar Tiger 7 months ago on Google
( 1 out of 5 )

School still open and they’re closed rubbish

SW
Sam W 7 months ago on Google
( 1 out of 5 )

Bunch of bankers

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