Jamie Oliver’s Diner reviews

Judit was a great waitress. Very friendly and helpful. Food came out quickly and was really nice. More

We liked the menu, location, and prices. We thought the pasta was a perfect texture and cook and that the sauces were very good but could have been more flavorful with additional seasoning. The cauliflower dish was a delicious addition to …

Very very poor experience. One of the reasons we visited was because of the gluten free menu.There was no bread available and no bun for the burger option. So we opted for just the burger which turned out to be unavailable too!The chips …

I was satisfied with the starter- crispy squid was very tasty,good portion for a starter as well. However, when it came to main course- disappointing,it looked better on the menu the pasta was dry, barely had any salmon in it. Service was …

Had to ask 3 times for a jug of tap water. Rather lengthy wait for one garlic bread as a starter. Very friendly and enthusiastic staff though, made me feel welcomed as a diner. The steak was ordered medium and was more medium-well, and a …

Very friendly and good service.
The “Italian steak” was very well flavoured but very tough. It is a very tough rump. The rest of the food was superb. The Groupon offer seemed good but we …

Extremely nice staff and nice venue but the food was so basic and tasteless. Very disappointed as this was my first visit to JO and I was expecting a nice meal but got tasteless food. Definitely not going back there, especially that prices are quite high.

Good food but bad service.

When we arrived, there was no receptionist on site. We had to wait 5+ minutes …

This was my go to place for dine out meal, especially as it is local. However the service there is very slow and has been since I first started going there when they first opened. …

I was there together with my wife. We had no reservation but we got a table after some minutes. We both had a 3 course menu and a cocktail. Everything was very very delicious, perfect made, fast and hot. And you can bet that it is fresh – …

We always had an amazing, excellent time and experience at Jamie’s restaurants. Absolutely delicious food, great staff, affordable price nice quiet environment and not a loud place. You can spend a lovely evening with your family, friends or a romantic dinner with your loved one. I would recommend to try it! We definitely go back.

Had high hopes for this restaurant, the food was tasty but the service staff really let the place down. Once we arrived and were seated, it was 30 minutes before anyone came near us to give us menu’s. Normally I would understand if the …

Always up to the expectations. Very busy place as all branches, with excellent food and good service. Staff is very polite. Food came exactly as I ordered and fast. Prices are ok. You have the pizzeria downstairs and a proper restaurant upstairs. You will never have a bad lunch or dinner at a Jamie’s.

Had a very enjoyable meal. The staff were really professional and friendly, the manager came to check on us and made us feel very welcome, stopping for a while to discuss a similar trip that my son and his friends had done. The food was quick and everyone was impressed with the quality. Would highly recommend

Really strange and disappointing experience. I was not greeted, had to pay for drinks separately and get these myself, the waiter presented the gnocchi as if it would be a taste sensation but it was far from that and contained too much …

I have a gold card which is a great thing to have! We had a free bottle of wine, little starters on the house. And we both ordered lobster ravioli, garlic bread and a superfood salad. Food at Jamie’s is always amazing. I have never had a bad meal in any of his restaurants. The menu changes sometimes but that’s not always a bad thing!

It’s ok. But don’t think it’s great value. I love Jamie’s recipes for simple but delicious homey or rustic food in good portions. However this place seems to be trying to be more fine dining (hence the price, and small portions) but doesn’t quite cut it. Set menu is alright tho.

We ate upstairs and I’m afraid it wasn’t great – the food was average and the service poor. A lesson in restaurant planning, if you have a kitchen that customers can look into, the chefs need to be focussed and cooking. Most of the chefs …

Bad service, can’t comment on the food because after a long hour wait we were told they had no food for us because they lost our order.. disgraceful!

Attentive staff, well seasoned food, although hardly any bread for the platter, only two small breadsticks and half a bit of sourdough. Vegetable platter was drenched in olive oil – that was a bit heavy and ended up leaving it. However over …

Nice restaurant, good atmosphere, solid choice. I personally had the straciatella, the lobster mezzelune and the ambassador. The straciatella was on a high level execution and although presentation was slightly lacking the taste was …

Food was terrible. If an Italian restaurant can not get ” calamari” right! you know they won’t get anything right at all. Jamie’s favorite chicken was incredibly unappetizing. My friend’s lamb chops were very expensive and had zero taste to …

To be honest I expected a bit more from a JO brand restaurant.
Service and hygiene is alright but food taste blunt and lacks personally. Reminded me of a cantine taste back in the days. …

Went hoping for an early lunch. The place looks like a kids playroom. Only a handful of people there, but the only table we were offered was nastily stuffed at the back of the room. We asked for a better one; but were refused any …

Great food. Great service. Its just a shame the meat has to be well done by order of the establishment. Medium rare will always be my choice though. So sad that the times are going backwards really. Don’t even mention steak tartar here !

Yesterday i have visit the restaurant with my mum and her partner for a lunch, what an amazing experience we had, great food and atmosphere around was good too. We mention that we are celebrating birthday of my mum partner and team …

10+ stars for superb sourdough garlic bread and margarita pizza!!

Nice comfortable setting. Simple decoration. Nice background music. Excellent …

Superb. Great service. Didn’t wait too long for food to arrive. Excellent staff. Food was amazing and not too expensive

Ordered from Deliveroo with 50% discount.
The warm sourdough was excellent.
Pasta was very average. For full price, definitely not worth it. You can cook …

Food excellent and all the staff were friendly and really knowledgeable. They gave us good recommendations about what to try.

As a tourist, it’s a very special experience to have lunch in Jamie Oliver’s restaurant.
The service is good, and they will recommend us the popular meals. As of the …

Good and delicious food indeed with awesome presentation, however portions a bit too small. On top of that service is slightly disorganised as our forks didn’t get placed, had to ask for them around and dish get missed. loud music on top …

First time but ill never go back again. The place had no atmosphere, the staff didn’t seem interested and the mixed grill I ordered was dry and bland. I’ve had better at Witherspoon’s at a fraction of the cost. I expected a lot more from …

I went there with work colleagues for our Christmas lunch. It can’t be easy catering for that many people at one sitting. I guess a specific menu must be prepared for large parties with a limited menu chosen in advance. I was not happy with …

Enjoyed a very quick meal for two. Ordered just main courses, both pasta based, and they were delivered quickly with minimum fuss. Very tasty meals. Location on Victoria Street is excellent and the upstairs restaurant overlooks the road.

My friend and I were visiting London from the US and happened into this restaurant. We didn’t have a reservation, so we sat in the downstairs bar area where the menu was limited. We split a margherita pizza and a caprese salad. We both …

I went on a Sunday night. The place was full but it wasn’t a problem as they serve the food quickly. The food was absolutely delicious, tasty and not cold as I expected. Prices are according to the quality. The only adverse thing was I have to take the fork and knife from another table, but not a big deal. I’ll come back again.

The loveliest service I’ve experienced in a while, and decent pizzas at around the £10 mark. However, not helped by having split their Victoria St restaurant in two – when entering you’ll immediately be asked to choose between pizza …

We went here for two burgers, beef and vegetarian on a Sunday evening. Both were delicious and the sides (polenta chips) unusual but great. The staff was very friendly and attentive and food served fast. We sat on the first floor at the …

Dirty glasses, had to ask for fork and knife, knife was dirty as well. Hair on pizza. Served rather late. Salad came after main course, but without cutlery, we got to eat both simultaneously. Piza was cokd before anyone got halfway through. …

I am such a fan of Jamie Oliver, but this was such a disappointment.. first time we went in this particular Jamie’s restaurant and i was not aware that its two separate restaurants. We sat upstairs and been told we can not order pizza. Its …

Had the seafood linguini has night and within a couple hours I knew something wasn’t right. All tasted fine but ended up sick later that evening. I was the only person on the table to have this dish and was the only one ill. …

Food was ok, service was ok. I would have expected better to be honest and I would prefer Pizza Express any day of the week if you just want decent quality and informal Italian food. Disappointing overall. Why you can’t order a pizza from …

Very unpleasant experience. The waiter was very impatient and unfriendly to me and my girlfriend. But he surely treated other guests differently. We both felt being discriminated against. We haven’t been treated like that in other places in …

Very fast food service. Unfortunately extremely poor quality. Had to flag down for a table check. Burger was more charcoal than meat, also fell apart. Chef’s message “It’s cooked on a grill – tell him I’ll cook it a different way” I …

We were disappointed and expected better. Staff not interested. No atmosphere very noisy. Glas and candle holder dirty. We asked for a table at the window but didn’t get one of the empty ones with the excuse that the tables are empty …

Please avoid if possible!

Told us food was vegan but put parmesan cheese in the food which could have been …

Fairly underwhelming food. Starter and main was way over salted. Service was very lacking and slow. Still don’t really understand why you can only eat pizza downstairs but not upstairs, very odd. Falls below other Italian chains and definitely overpriced.

My food was served on a cold plate. The cutlery was on the bare table. The bottle of water had lime scale stains on it. The food was small and overpriced. The toilet was not neat. I was highly disappointed as I was looking forward to dining there.But lovely from the outside.

Being a big fan of Jamie’s I’m more than disappointed to say this restaurant needs to up its game. We had a table of 8 adults and 6 young children, on a Saturday evening at 6. First problem was half our party wanted pizza (it is an Italian …

So disappointed. Was expecting a decent meal because this place had the Jamie Oliver name. Pasta ingredients were not fresh. Mussels smelled old, seafood linguine sauce was bland. My eight year old’s baby burger patty wasn’t just tough, it …

Mmm. Expected much better. Pretty average JI Burger and dodgy chips. Looked pre- Frozen and tasteless. Nasty sauce on burger. Wine ok but very expensive. Not a very enjoyable meal. Table of four, but no happy eaters. Who says the waiters have to treat you like their friends? Avoid.

Food and service were great. I was really hungry, portion was a little small but adequate. Lasagna. Server very attentive. Pizza place ground level, full Italian menu upper level.

Had stepped in hoping for quality Italian food. Unfortunately every single bit was terrible. Dishes were substandard, mocktails disheartening, service disjointed and disappointed clients. …

Very average. Was so looking forward to a nice bowl of yummy pasta but the prawn linguine was nothing special. In fact it had a bit of a curry flavour to it! most bizarre. service average.

The food was so average, the service good but not perfect

Loved it, excellent food and really helpful staff. Would definitely visit again. I will say the only down side is the coffee cups, absolutely useless to try and use when full of hot coffee.

Hi service was good my wife chicken was good the only thing I order pasta seafood and that was the worst pasta I ever eat the mussel was dry and very small and only 4 of them! the prawns was not prawns he was only 3 little frozen shrimps, …

Firstly let me say that the 2 star rating is for the waiter and manager who dealt with my friend and I on 18/02/16. They were very helpful and attentive and offered a replacement meal and desserts. …

I recently read that the chain is in financial trouble, and having visited, I can see why. …

We had a booked table and the lady at the door made us wait on the side although the restaurant was less than half full. Apparently the person seating someone was already busy seating a cusotmer, its beyond me why we had to wait in the …

I was disappointed in the food here, overall. For a casual dining spot the menu was pretentious. The burger was dry and overcooked. Flavor was acceptable on most other dishes, but not what I would expect from a celebrity chef.

Charcoal not roast,

Yorkshire pudding was burnt, they gave me a new one but I could see it was the …

Absolutely brilliant. Amazing food and the staff are so polite and friendly full of smiles highly recommend going to here x

5 REASONS EATING AT JAMIE OLIVERS’ SUCKS

1. If you order a glass of wine, the waiter won’t ask what size you want. Then …

I attended a pre-booked retirement lunch on 20/07/17. Julie the general manager greeted us, arranged the bill as requested, suggested excellent wine and could not have been more helpful and accomodating. Food was excellent and service was …

Waited 15 minutrs for a drink. Starters was ok. Main course come out 14 minutes after my wife’s and was cold. Also side dishes were cold. I’ve given 2 stars as the manager understood and handled our complaint well. But I would never go again.

Lovely food, friendly and professional team. I am a single woman and often eat out alone (when travelling or just don’t want to cook) and know that I will not be made to feel weird about that at Jamie’s. I’ve been made to feel really welcome and have been very well looked after at this restaurant. I would definitely recommend

Although it is a nice place, good service and friendly staff, the primary thing ‘FOOD’ is not good. I couldn’t believe the quality of it, it is also overpriced. My husband and I spent all night in the loo after getting food poisoning from …

Had a great experience here last night, very welcoming service with a very attentive manager(lady in the causal attire). Food spot on as she went above and beyond of what was expected when describing the menu to me. 5 stars, will be returning!

really disappointed with the rude staff at the desk who wouldn’t honour the £5 takeaway pizza deal. saw the sign, pop to the shop and when we got back to the restaurant we were greet by an aggressive lady who wouldn’t adhere to the deal. shame as we’ve always enjoyed going to the restaurant.

We had a fairly average lunch here. Very slow service and the food was not as good as expected. I’ve eaten at Jamie’s Italian Canary Wharf many times and have never been disappointed but this was nowhere near as good. I had the ox cheek …

Such a shame, service was good and restaurant is nice, but food was so bland and poorly cooked. Tagliatelle bolognese had under a small spoonful of bolognese sauce and meat and the tagliatelle was overcooked and soggy. I had to cover it in …

Visited using a Groupon voucher food was good. Nice atmosphere. We had a change of waitress half way though who was lovely but I think hadn’t had a hand over breof & so wasn’t aware of our Groupon voucher use but she did then go & find out …

Great joint for lunch; however, the main course pasta is too small! The pasta itself has always been delicious. The Deli section is good. The decor has a nice rustic feel about it.

We couldn’t even eat despite the fact that there were empty tables. Can’t believe they use Jamie Oliver’s name to have such a terrible management. It’s better to say the restaurant is closed or that is fully booked than queuing for nothing. We were looking forward to eating there but won’t come back.

Absolutely amazing food and the best start to a fabulous night at the theatre. The staff were accomodating and very friendly especially due to fact we were short on time (only had an hour). We managed to have a full 3 course meal in an hour

The food is fine and the service is friendly but often quite slow, especially during busy times. It’s worth signing up for the Gold Club via the phone app so you can get free stuff, such as a free glass of prosecco or food taster. …

Why don’t they change that horrible door?! Go and you’ll think of my comment. Ridiculous. If you want to find a quiet restaurant/place to drink on Victoria Street, this is the one (possibly the M restaurant but a tad pricey). The others are …

Terrible service. I struggled to get any attention to order, ask for some water, pay for the bill…. Food was mediocre for the price.