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Write a ReviewSunday. Very competent seating service and table service. Excellent food. Forgot to order a shake but lucky as on second thoughts didn’t have room! Great root bear ! All food tried great except coleslaw different taste and less crunchy. May not appeal to all. Juicy burgers ! No sticky sauce on ribs but that can be a plus for some !
High quality burgers and hot dogs with a good variety of beef and chicken, in proper American style all very juicy and delicious. The mains come with one free side (coleslaw, waffle or seasoned fries, onion rings, mac n’ cheese, salad) and …
We just went in for milkshakes so the rating is based on the milkshake alone.
It was an incredible milkshake like the one you would get in a real American Diner in the US. …
Two adults and six kids. Served by a helpful friendly waiter called Kieran. The kids meals are good value and the fact that Kieran advised the chips can be a bit spicy and suggested unseasoned chips for the kids meals. Clearly a winner for …
Went in for breakfast. Lovely lady serving us, really friendly and attentive. Food and drinks came out in a good amount of time. Well presented and tasted fab!
Would recommend the bacon and maple pancakes, chocolate and caramel pancakes and the dairy alternative chocolate milkshake was to die for!🤤 …
Second visit for myself,
Thr first time food was ok took time to arrive even doe wasn’t busy, one of the …
On a day trip to Southampton, my daughter and I stopped here for a late lunch. Our waiter was a delight. The burgers were excellent, the seasoned fries lovely, the milkshake – malted chocolate heaven. I would happily eat there again. Before he gave us the menu, our waiter asked if we had any food . More
My favourite restaurant anyday, it’s a shame there isn’t one local to me so I could visit more! But I guess Southampton isn’t to far from Bournemouth it’s just rare I get change to go up there. The one in Southampton provides great customer …
First visit to Ed’s today, and I’m really impressed. I was made to feel welcome by a lovely gentleman called Henry. Henry’s customer service skills are excellent. His first question was if I had food allergies? The food itself was first …
Sat in a booth next to one taped off with black and yellow tape marked “do not use” breakfast service took 20 minutes from order to plate. Coffee (latte) hot and as it should be. Breakfast disappointing, the only hot items on the plate …
Went on Sunday at lunch (1ish) Food was lush and milkshakes were especially good. The staff were good at accommodating a nut allergy too. Unfortunately it seemed very short staffed. We had to wait around 10 minutes to be seated although …
This was my friend and I’s second visit to Ed’s Easy Diner both times the food was good . We were both left speechless when the chap arrived with his terminal to take the payment , we asked to pay for our own meal and drink individually. He …
Food was pretty good, good portion size and very nice taste! Didn’t get a check back and the lighting could have been a little lighter (I edited the photos to look lighter). Fairly nice staff, I like the American style.
Been coming here for nearly three years and always a great experience. Kieron is always exceptional and gives the best service and makes sure we are looked after. Food is brilliant as well.
My son and daughter and I dined at Ed’s Diner in March, we have also dined at the London branch twice over the years, the food was delicious at both dinners and we will be eating at the Southampton branch again in May. We can highly recommend it for a wholesome meal. More
I don’t often go to Ed’s but yesterday we felt we want to eat some American Cousine and we decided to visit the branch in West quay.
We were so surprised how kind, professional and friendly the staff is. Henry was …
Food was ok although definitely overpriced. waiter Henry at the west quay branch was amazing!
Very friendly / helpful and clearly working extremely hard. Well done Henry for paying attention to your customers ! Great service. More
The decor and vibe are great, but the food and service are just ok, but with a rather high price. …
Friendly staff, good food. Amazing selection for veggies and vegans too, always a plus for me 😊 decent prices and I love the overall decor of the place! …
Went there on 2nd march
Been served by the guy sorry didn’t get his name but he’s the only one was …
A friend and I visited this evening and from the welcome when we arrived it was a lovely evening.
The food was lovely, which was served with a smile and a chat with a lovely man …
I was here today with my family, the food was delicious and Evie’s (member of staff) waitressing was warm and welcoming. I will definitely visit again, thank you Evie for your great service.
Initially I thought this was going to make a welcome change from the fast food fare. Burger was only okay and all a bit overpriced. Milk shake was the best thing. £5
Excellent service & tasty food! The milkshakes were amazing ❤️ More
An American themed restaurant, makes me think I’m staring in Happy Days. There is a good menu choice and a plant based section which is ok. The service was friendly I was told I may need to wait 10 minutes before they served me, that was ok and they did come over way before the 10 minutes. food arrived quickly. More
Unfortunately, this is my first and last time visiting this place. It was a bad start from the beginning. Waited 5 mins for the lady to tell me there’s no table available and it will take 5 mins to clean a table. There was about 10 empty …
Went today for my daughters birthday. Service was great.. had a lovely waiter called Kerian he was polite, funny, and made us really relaxed. Food was lovely… shakes are amazing (better than five guys) you could tell they were busy but …
They warned of a 20min wait to gives a table. Since I am noticeable pregnant, they offered a chair for the waiting. Service and food was very good and quick after reaching the table. More
Milkshakes are lovely here, wheelchair access and easy to book a table online with space for multiple wheelchair.
Service was quick and the place was very busy and loud. …
Lovely food and shakes are amazing I had peanut butter and banana and OMG!!! More
Stopped here for some grub on a date. Had seen this place before but never actually went there until recently. It’s an American style diner if it wasn’t obvious enough. Visually Ed’s Diner is brilliant and fits right in with the whole 80s …
Love the retro theme! The food is a good price and we really enjoyed eating here. There whole is a gluten free menu with many options and the GF food comes marked with red flags. There are also good options for other dietary requirements.
very nice shop with very nice food on a day when the shop was full we had one of the best service from Kiran as well as a very nice cooked food from Giorgos. I will say a big thank you for this experience More
Went to eat at my favourite place to eat when in Southampton only to be told a ten minute wait for a table.We did not want to wait so we walked away to see many empty tables.Not sure what happened on Tuesday,but very disappointed and now found somewhere else I like. More
The food is all very tasty and quite filling. I don’t think i could manage a three course especially with a milkshake. The milkshakes are great and you can take them away if you don’t finish. Atmosphere was quite calm. Our server henry was funny, helpful, and eager to make things right. Would definitely go again
Very nice atmosphere and excellent service. The chicken burger was delicious! More
It was very tasty. The only issue we had was that half of what we wanted to order wasn’t available. The staff were polite and friendly.
Had 1kg chicken wings with hot sauce, epic. Milkshakes good. Recomend if you like American diner type places. More
Lovely service from the staff, everyone was quick and attentive, food was amazing will definitely be back 100%
Not been before, but, have to say it was really good. Some places promise a lot but fail. This place really delivered.Went on Friday evening with family on 11 october 2019. Guy and gal on duty really quick and helpful.i had the big ed, …
YUMMY breakfast! Really cheap and so lovely, get the full American and chicken and waffles and split between two, perfect! More
Nice place, good service, friendly staff. Ample food. Will come again. More
What a delight! We traveled from Jersey and booked a table today at 13:00. The Service team were excellent. Food and pricing was excellent and free refills!! Great job team at Ed’s and we will be back. Oh the Icecream Doughnuts were to die for! Lovely, American experience! More
Always a good experience, but this time I had Mac and cheese as a side which tasted as if it was tinned and was nasty. More
Dining in for lunch with my family yesterday and the food was great. I personally recommend the Nashville Chicken burger but there are a few options for meat eaters and vegetarians alike. The service was incredible and staff were very …
Really disappointed considering the Ed’s diner in Liverpool is amazing. Service was nonexistent – we had to wait for 5 minutes with staff walking past until we had to approach a member of staff to ask for a table. Then the same thing …
Great food, great service from friendly helpful staff. Will be back again More
Been a few times and loved it, but it has definitely deteriorated, some of the staff seem to be trying but the food was lacking in quality and presentation was very poor, we got a slight discount because we had to wait too long and one of …
Great service, and food.
Managed to cope well with what I assume was being understaffed. Only 2 servers, but they worked their socks off, and kept us updated on waiting times to be …
Great little place for a bite, food quality and service are excellent. Zero complaints, would definitely recommend Ed’s. More
Amazing food, wonderful service, staff really helpful and friendly. They need to open a branch in Bournemouth, I would never leave!
Been a few times now with my brother and his partner and my partner. Always get great service. Staff are very attentive. Food is excellent. I’m dairy intolerant and always have the dairy free chocolate milkshake which I highly recommend!! Will definitely be coming back soon More
Pathetic, pure rip off. Any test, size and price high street burger better than this. I could have ordered much better and testier 6-10 McDonald’s burgers for this price. Never again.
Best meal iv had in ages. Excellent quality and amazing service. Will definitely visit again. ⭐⭐⭐⭐⭐+🌟extra star from me …
Food was OK, meal had an item missing and the bill was wrong. But all of these were rectified with no issues. More
I was there with my boyfriend, waiting for 30 minutes to be served. The beer was too warm, and the food never came even though other people that arrived after us were served before us with the same thing we ordered. We didn’t have a good …
Nice retro American style diner. Handy for lunch in town. Good service. My chicken burger was good. If anything could be a bit cheaper. Milkshakes would be good if came in smaller size as well.
the food was disappointed. The hamburger is not juicy, it looked like fast food. The restaurant was empty, yet the waiters wouldn’t come to us.
Was looking forward to some American food but the look was better than taste. Cheap and cheerful (although not that cheap).
I’ve been coming to this restaurant for 5 years and every time is a great experience. The staff are super friendly and have amazing banter. The waffle fries are my fave and it also makes me so happy to be able to go somewhere which offers vegan milkshakes. Great quality food, with quality music too.
Amazing food, quick and friendly service. Best burgers we’ve had in ages!! 5 star. More
Cheesy bacon chips were the best I’ve ever had and the burger was delicious until towards the end of the burger it was mildly pink which put me off eating the rest other than that was perfect 😋 …
Was seated promptly and food was pretty good. Only complaint is that the staff aren’t very attentive. We were never asked if the food was okay or if we wanted dessert and felt like they were avoiding our eye contact when we wanted to get a drink refill.
Good service good price 8/10 food nice place More
Was not keen on this dinner. It was very stuffy in there, no air con. The order came out pretty fast, but the hot dog was terrible, it was like rubber and tasted like one from a jar that had been put on a griddle. I won’t be going back there.
Lovely Diner in Westquay, Southampton. Waiters are really friendly and upbeat, the burgers are some of the best I’ve ever had, and their lactose free / Vegan Milkshakes are to die for!!! Definitely recommend! More
MADE ME ILL
Had a cheesy burger fries ,& onion rings for lunch in the middle of the night that evening I was sick as a dog! Definitely food poisoning of some sort I was I …
This place is really great for a date idea as there are many different options for food and drink. The pudding menue is also amazing.
Waited 30 minutes to be seated, were told at the door that they’re out of chicken wings – that’s fine, we’re vegetarian. Finally get inside and order a £2.99 mac and cheese kids’ meal for my son, only to be told that whoops, they’re also …
The atmosphere was lovely. The food arrived quickly and was delicious. The only reason I gave it 4 starts was because a large group arrived shortly after me and my partner, and the staff paid attention only to them, the rest of us just had to wait for someone to turn and look our way.
The best American diner I have ever been to! I was hosted by a tall blonde male which, unfortunately I didn’t receive his name. However, he was the most attentive waiter I had ever met! The food that was suggested by this waiter was …
Restaurant was half empty but had a few people waiting to be seated, that’s ok probably short staffed. Waited a few minutes to be offered a table. A quite rude waitress told us it would be 20 minutes before our order could be taken, and …
Booked a table and was made to wait until exactly that time even though the restaurant was basically empty. Once we were seated, it took 1 hour for our food to arrive. The food was all luke warm like it had been sat on the side for ages. …
1)best fries I have tried !!! – 5/5
2)smokey beef burger – 3/5 (missing tomato and lettuce, which makes the burger dry) …
Went to Ed’s with my daughter. We were greeted by a friendly atmosphere and service was very good. We were not made to wait for ages to be served, the food was lovely. Staff were attentive and very polite. …
First time in awhile I had been here and I was pleasantly surprised by the choices available. The food was good, and portions were really generous. The service was great and the food was delivered promptly. Overall it was good value and I was very happy!
Amazing food, great service, fair prices, highly recommended.. it’s a great place to take a break from the shopping. Try one of the shakes, they’re incredible!
Popping past for a quick lunch I was surprised at how tasty their burgers are. I will definitely be back soon for another. …
Waited long to order food. Asked politely if I could order. One of the male workers refused to take the order at that point as had others to order but was only 1 group of people. Restaurant wasn’t busy. Water long for drinks oder. Water and …
Ordered for delivery, was expecting very good quality and presentation of food but have to say it’s very average. Ed’s come on you have to do much much better, the price of each item is too much for what we actually get, also the way food …