KFC reviews

It was tasty, but dirty. It would be much more pleasant for me to eat in a clean place. Take care of more thorough cleaning.

I only gave this KFC 3 stars because have a few niggles.
It was 12 in the afternoon and went in for dinner, there were around 4 people in and 4 or 5 of the staff were sat at tables talking loudly. …

Good is very mediocre, I find it hit & miss here. Its either really dried out and break your jaw as you bite your “fillet burger” or its half decent. I find the food is always rushed and you feel like you’re eating a load of slop mostly but is what you expect of a fast food franchise in this day. More

we ordered our food at 12:40 and didn’t get it till 1:35. we got to the the drive thru around 1:15. we preordered because we were tight on time. attitude from staff wasn’t great either. we watched 3 families order and get it before us as well. food nice tho More

Food was top notch. Hot and tasty. Good job really as we were waiting 15mins for it come out. Must have had trouble catching the chickens! 🤣 …

Ordered a 10 piece bargain bucket only to get home and find all that was in the order was chicken? No chips! Couldn’t be bothered to drive all the way back but this isn’t the first time they’ve got orders wrong. It’s not exactly rocket science is it? 10 pieces of chicken and 4 chips to be put into one bag 😡 …

Only car in the drive thru. Polite person at the ordering point and told to go to the last window. I get there, paid and got given drinks. Window closed and that was it. Cars piling up behind me all switching engines off due to the long …

Nice place to eat. Wait time for food has decreased recently. Recommend if you want a nice and quick chicken meal. Doesn’t serve hot drinks. Definitely recommend! More

Good I got the kernel original tastes a lot better than McDonald’s when it comes to chicken but if you are going for a takeaway and don’t mind there being no cherry coke or worse chicken then just go to McDonald’s ☺️ More

Dreadful last night (1/4/23) staff more interested in messing about laughing than providing a decent service…Zinger tower burgers stone cold, chips cold & greasy. …

Use this place at least once a week with no issues, last twice I’ve had to wait ages for me to receive my food. Had people come in and order well after me and get their food before me. No explanation, no apology, and all the staff standing …

Getting really annoyed at ordering food on the website & upon collection they say they haven’t got it. This is a recurring problem of 2 of the items I order regularly, therefore am disappointed often! If they know this happens I don’t see …

Lovely food nice staff.
Had to wait quite a long time for my food however was given extra chicken for my patience. Will definately go again as my favourite take away food!! More

Went through Drive through, was told can’t use app, come inside, parked up went inside stood in que, and then I was I can’t use app inside error on system? I did ask why I was told to come inside, and the answer was honestly “don’t know” ? Anyway placed an order two meal boxes and rice box, ” can’t do rice box” More

The food sat in the counter for ages before they called us lots of socialising behind the counter. Not the cleanest. And as always expensive. More

I went there today 27/05/2022 and I made a chicken burger but there was a very long hair inside the burger🤮 …

Purchased a large bucket only 5 minutes away and was cold when got home.
Expected at least a few white meat but was all legs very disappointed More

Me and my boyfriend went to this kfc for a Saturday night takeaway, we ordered and collected in the restaurant, we waited 30 minutes for our order and we when got home, we then opened it up to find they got our order completely wrong, my …

Having to change my review as this branch has really gone downhill. On their busiest days you would think they would be prepared and stocked up. If it’s not shortage of chicken (their main product) they’re out of sides and do not offer …

45 minute wait with no explanation. Finally got my food after even staff made comments that 45 minutes is a bit much! Get home and apart from the chicken on the bone everything was luke warm at best! Won’t be returning. More

Expensive , nice tasting food sadly my food said it was made 5hours before my order, surly at most it shouldn’t be cooked more than hour before you eat it, ideally less 15 mins. More

Been to this KFC about 5 times now and everytime iv been iv had to wait over 20 minutes for food. Its always empty so you think it would be alot faster. The staff are so slow and just sit around.

Pathetic service waited in line on the drive through for 30 mins then told to wait on carpark for another 20 mins. Joke place won’t be coming back anytime soon.

food good service slow and no condiments.twice I have asked for no drumsticks in my bucket meal to be told there was none. and when I get home guest what there are 2 .today 12/6/23 same again blatantly lied and told me there was none and again 2 in the bucket. you have just lost a customer thanks very much KFC More

I would give no stars if it was possible. I went to KFC yesterday at 3.25pm in the afternoon. There were lots of children and teenagers every where aged about 11 years to 16 years, inside and outside the building shrieking and generally …

Terrible food quality, staff members need to learn how to make their food. Never have anything good on the menu. More

Just treated our daughter to dinner- requested no drumsticks in all the same meals, everything else basic x 3 meals, through drive-in. Meals come, no salt on chips or satchet salt, no serviette, no spoons for beans, manky chips, tower burger was OK and yep, all 3 meals had drumsticks! Not rocker science – won’t be going back!

I ordered my food they had me waitin in the drive thru lane for almost 45 minutes I then went inside and enquired about my food and was told that I should sit the f..k down appalling customer service food was okay More

DO NOT GO HERE! Had to wait 30 minutes for my original order, which was given out incorrectly. Then after waiting for an extra HOUR in the restaurant the correct order still hadn’t arrived. It was only when complaining to the staff that the …

Amazing, clean, friendly staff ask for zanda or leah. Go above and beyond to help ya. Defo going again. Just hope these guys are on duty as was amazing and helpful. Food was cooked to perfection and hot 🔥 …

Had to wait for drive thru meal for over 10 mins and when checked inside, the order wasn’t even on the board.
Won’t bother again

Awful!!!! Ordered on the KFC app that was fine. 1h 30m later still not received food so I called them and they lied informing me that the order had just left the restaurant. I called Deliveroo who stated they couldn’t find a driver to deliver my food. I asked for a refund which can take up to 5 days apparently!!!! Joke!!!! More

For the whole 40 minutes, these tables remained dirty even though the store was over staffed. Having saying that, I still had to wait to be served as staff seemed to be ‘bickering’ about who was going to serve me. At one point, I saw a …

Never had a good meal from there . To interested in delivers More

Appalling service 30 minutes wait for our food seating area disgusting tables dirt manager had no management skills and the toilets looked like they hadn’t been cleaned for a month whole experience was a disgrace would even give them 1 star More

Went twice and both times the service was absolutely abysmal. Food wasn’t particularly warm and the staff didn’t seem interested More

No words… Went through the drive through, queue didn’t move for a good 10 minutes, we ordered and were told to pull up, had to wait another 20 minutes for food. Wasn’t even busy!! Car parked next to us vented to say they didn’t get his …

Just a normal regular KFC but with good staff. A pot of beans had opened in our bag and they had got a gravy mixed up. I went in to get it corrected and within seconds I had a new gravy and beans and a regular chips as compensation. Really …

Amazing experience. Ordered on the kiosk. Was given a reciept for once as everywhere else never gives one. Literally waited about 1 minute and it was ready. Quickest service I ever had and it wasn’t too quiet either so really happy with …

Order food at 16:20 and had an issue with the app so we phone the store and we spoke to a women on the phone and she told us that she had our order and it has gone through. Hour and half later we still had nothing. Kept ringing and ringing …

Always end up waiting in the drive through, up to 25min on 1 occasion. Which once your stuck you cannot go/leave. Food has been really nice last few visits and love their 9 pieces of chicken for £5.99 offer they do in the week. More

Shame I’ve got to give it a score! Avoid at all costs waited half hour in drive through More

Everytime I ask for thighs I get drumsticks . I know you don’t get what you ask for but the point is the staff actually think drumsticks are thighs . Poor .

Nice food served fast, fairly clean today More

I went 1st time this branch and bought some food.1st of all my order was too late and when tried food chicken was too salty.This branch not deserves even 1star. More

Horrendous service tonight 23min wait for food staff stood around no explanation for delay or information for waiting customers, great start to 23 will not visit here again

Slow food. Went through drive through, they asked me to park up and 20 mins later still no food! Had to get a refund. Waste of 30 minutes by time I got a refund . Whole point of coming here was to get quick food. Absolutely useless!!!! More

How do they always forget something in the order?! Every single time, even though you always have to park up and wait we’re always missing at least one item. More

Chicken is really dry and overcooked batter was overcooked, kids hanging around on trolleys outside the doors, it’s basically a hang out for boy racers not a comfortable place to go with young children More

The place is clean , but a long wait .I usually don’t mind a wait as it means hot food…wrong warm at best and customer service requires attention

Always items missing from the order. Food is warm at best. The phone is never picked up when trying to call and rectify the issue. More

How long does it take to make a drink 😂 been waiting like 15 for you to take my order …

Good food, slow service as always. More

Ordered and paid for a Large, clearly got a Regular. Ordered and paid for a Pepsi, clearly got a fanta. Not good!

3 piece meal had all same poor cut of chicken. Rubbish everywhere. The bins were full so all the tables were full of rubbish. That despite about 7 members of staff.

Came in Abit of a wait to be served, no hot drinks available as no milk. Didn’t think eating area was very clean tables not been wiped over. More

Look at the state bof these fries absolutely disgusting they send these out and this is regular

Waited 10 minutes for 1 drink. Wasn’t even busy More

Been here twice before we go to the WMSP. Personally, i prefer their store purchase service better than drivr thru. Their drive thru service is quite slow and when we got our order, they did not give us any sauces or cutleries. The location …

Uber eats brought it fast but it was rubbish, dried up didn’t seem fresh didn’t enjoy it and it cost £25 for just me and my son it’s unfair charging so much for poor food. More

This place is OK.not the best the food takes a bit too long to come out.
It always looks like the staff are too busy talking to each other.than actually doing their job …

Food same as any KFC. Could be kept a little cleaner, but all in all ok More

Had to wait 25 minutes for food wasn’t that warm when got it home More

Nice food but no ice cream for pudding More

Visited on 15th of February. Drive through is advertised as open until 11pm. Got there at 22:40 and had ordered via the app, the staff were very angry at this stating that i shouldn’t be ordering this late as they close at 11pm I only …

Fries OK,mini wrap barbecue not brilliant, boneless chicken strips not as good as before.. More

Nice staff manager very helpful and zander top lad top service More

Popular takeaway meant a long queue for ordering and collection, however the staff were polite and friendly. Unfortunately they didn’t have everything that I had ordered and made a suitable swap at no extra charge. I used the drive through, …

3 piece chicken meal, got 3 scrawny pieces all the same. Whole restaurant was full of rubbish, bins overflowing, so everyone just left rubbish on tables on chairs and on the floor.

Always disappointed when I visit this one store, staff don’t seem to care, food is always cold and always have food/drinks out of stock More

It was chaotic recently on a Sunday afternoon.The person in front of me cancelled his order as he could not wait any longer. I came close to asking for a refund myself after waiting twenty minutes to collect an order I made on the KFC app. …

I am disgusted…
I have no words for the managers lazy attitude… not bothered to read the special requirements section on the order note. She said that they do not receive the …

Nice staff, fast service and food turnover, tables are always clean

Very slow and long waits for food even when not busy. More

Always good food. Just eat deliveries a bit hit and miss though. More

Waited 25minutes for food in the car park, then after i got my food I drove home opened the bag they gave me and it was the wrong order so I rang them up they answered the phone but never spoke to me and i could hear them chatting away. No apology just the excuse “they were busy” when i drove back More

The food was fine and what you would expect. However, the seating inside was reduced due to Covid restrictions and the only tables that were in use were covered in left over food and packaging and so we ended up sitting outside. I went back …

Place should be closed down.
2 cars in the drive through and took ages to take order.
Eventually went to eat food and they forgot to give us our drinks. …

While chicken was good, customer service was not there was no salt or sauces ,we were handed a large bottles of Pepsi between four of us but no cups/ mugs or even straws. we had to go back and ask for mugs which we were given …

Rubbish, they get my order wrong every time and there always seems to be roadman wanna be’s lurking around the entrance trying to act double hard.