Millies Cookies reviews

My friend tried to order a cookie cake for her son’s birthday from the Grafton Centre Store, but they required 24 hours notice. …

Came in on Saturday to see what was going on and grabbed 6 cookies. Served by a real nice guy, I think his name was Michael, and had a good laugh. Really friendly staff, great service and incredible cookies. Definitely recommend if you’re in the area.

i ordered a giant cookie for collection and when i turned up at 1pm the store was shut, when meant to be open, i wasn’t made aware of this, when phoning customer services the scottish woman was lovely, i was told i could go to a nearby shop …

Not a great selection of cookies available at the time I visited. White chocolate cookies were lovely though!

I had great customer service and the staff and manager amazing deals and service provided me

I ordered a cookie shake made with salted caramel cookie and a Jaffa cookie. It was nice, a little on the runny side and the cookie wasn’t broken down enough for the straw. But it was still a good milkshake. The staff were also quick and friendly. Would definitely recommend trying

Really Friendly staff , notably one named Michael. got a few cookies and had a great experience, would come again

Lovely little shop! Was there on Tuesday, really nice chap working all on his own, run off his feet but so polite, friendly and efficient! Give the guy a raise!

There seems to be an issue with your Cambridge stores, especially the one at Lion yard. In the last five times of going to the store to buy a cookie shake, 4 times I’ve been told no? our machine needs cleaning? we’ve got no milk? there’s …

Absolutely gorgeous love this place cookies are scrumptious
As always you will absolutely love this place and it’s an added bonus to have a family member working there too.

Got home to get cookies out for the 3 children only to find that although I had paid for 3 cookie pops I had been given 2 and a broken bit

A great place staff are very friendly and helpful, the cookies are always soft and fresh and prices are reasonable to, also the cookie cakes are amazing great taste and great prices

ABSOLUTELY APPALLING THE STAFF IN THESE UNITS ARE HORRIBLE THIS IS THE SECOND TIME OF MAKING A REVIEW AND WHEN ITS THE SAME PEOPLE WHO IS BEING RUDE AND HORRIBLE TO THE OTHER PERSON MILLIES COOKIES SORT YOUR STAFF OUT THEY HAVE NO NEED TO …

Very rude employee. When my friends asked for a milkshake she rolled her eyes and made an ‘ugh’ noise. When I got a cookie she said, very abruptly, no in a very rude manor. Not impressed. Very expensive also.

Ordered a double layer giant cookie for my daughter.
The taste and texture of the cookie was fantastic just a shame the icing and filling were a big let down. …

Cookies were much smaller than they used to be, we had a bag of 6 different ones. Each one was either bland or dry. I will defiantly not be going back to a Millie’s cookies again. Very poor value and extremely poor quality cookies.

They have gone down hill. Their cookie shakes used to be amazing. You could cholse any cookie but now there is three options and most the time its scooped vanilla ice cream instead of whippy ice cream. The cookies still taste glod though!

You don’t have any vegan options which is not fair as there are millions of vegans now. Can we please have a plant based cooking and a plant based cookie cake, I became a vegan in April and I have a cookie cake every year since I was about 10, I’m now going to be 27 in December and I can’t have a cookie cake due to this

Honestly, they’re great cookies, but you can make decent ones yourself. Just take them out before they’re properly cooked for thst gooey heaven. I believe in you, Cookie lover!

Excellent service i ever received by same person patel

Amazing service! Lovely staff! Hector specifically was outstanding! Would recommend!

Staff were rather rude as she rolled her eyes as we asked for medium rather than regular and added 1 extra drink to the order.
Was not pleased with service we received.

One of the best places in Cambridge for buying cookies! Better to go a few hours before the closure, otherwise the choice would be limited.

very nice cookies and decent staff and a large variety only gripe is it is too close to the door so it can be cold while waiting.

The cookies are okay. I think it depends on what batch you get.
I recommend the cookie milkshakes – yummy.

The workers were incredibly kind and helpful

Their large decorated cookies are a good alternative for cake for festive occasions and a nice gift.

It was very good experience xxxxx

Look, the cookies are nice, but the service is horribly slow. I want 1 cookie. Why does it take so long?

These cookies are magical! Nice staff, small shop.

Nice clean place with friendly staff ! Can be a bit cold queuing up sometimes in the winter 🙂

It was short and sweet, a quick and efficient purchase on the go.

Nice lovely staff you make my day …

Always had a good experience:)

They might as well remove broken Ice cream machine. I swear its just there lure people in just to be told its broken.

Service is slow but cookies always yummy!

Great cookies I have been told by my kid.

Fantastic service and great cookies very happy

Really nice helpful staff

Love everything about Millie’s there drinks and cookies lots to choose from

Tasty!! Highly recommend

Lovely and friendly staff

Grump assistant granddaughter buying. Not for me

Very nice place to go on a hot day.

Excellent service and quality

Walked past. Didn’t seem very busy

major yum alert! ❤️

Poor service messing around making drinks

Fantastic staff ☺️

Nice cookies but somewhat expensive

Nice.

👌🏻🤘🏻 …

Great cookies

Randomly closed

Great cookie slices

Good

Tasty

Gorgeous cookies

Great cookies