Local Space Limited reviews

I’ve only recently used local space for looking up a new rental and they found a lovely flat which when my partner and I looked at it, it was stunning, safe, and amazing as we have ever seen! …

Local Space is a housing association which in my view are very considerate of their residents. The partnerships they choose (e.g in relation to repairs) are clearly reflective of this. It is evident that Local Space are very resident …

Not the best housing association. Key worker property good rent. Needs better customer service and communication towards clients. You can call and email with no response. This also needs to change. …

Avoid Kenny and Alisha from local space

I viewed a property last week for key workers on Wednesday 8th March 2023 17B …

Their emergency services are a joke. Boilers leaking and they say can’t come out today. Yet they expect rent paid on time. Windows are don’t work old windows. I can go on and on with a list. Yet I’ll stop here

Unresponsive, disrespectful and entirely incompetent – our team have spent five months contacting them about an easily resolvable issue. They have remained unresponsive and taken no action – showing a complete disrespect to our (volunteer) …

Great Company. I have had the best experience possible with Local Space representative !! The team second to none, especially Bill !! He is reliable, competend and quick in handling any issues raised. …

Ask for Luqman Thomas!

I have been contacting Localspace from 2016-2023 regarding the terrible mould …

Local spaces have some Amazing staff, and good attention to detail and they found a lovely flat for me and my partner to live in. We looked at it and it was gorgeous, a very new property and can’t wait to move in.

Great services! Team was very helpful and went over and beyond to help out in any way they can.

I have been a tenant of Local Space since they took over from Passmore in 2007. I have always found them to be a tenant-friendly organisation, although the repairs service has been in need of improvement for a long time. …

I have been with them 3 years and have had no problems with them touch wood and no complain there good

I have to solely go by new management Luqman Thomas he’s been amazing he’s taken every situation on board and listened he’s committed to fixing issues that Local space has had he’s showed action regarding repairs and concerns i’ve had

How sad. Parent passed away and they made 4 children homeless. Disgraceful. So much for a housing association. You seem to be owned by corporates and shareholders rather than acting as a so called “charitable” association. Atleast have the …

Local Space never answers the phone or responds to emails at the address given. It is a complete nightmare trying to get through at all.

I have read some really bad reviews on here, but my experience with Localspace has been nothing but fantastic, particularly Elina Rice (property services manager) I genuinely felt very valued as a tenant with her willingness to help. No …

Have tried to contact them via email and phone on numerous occasions and never able to get through. No responses or emails from them. Poor and frustrating service. Have given up.

Abomination of a housing provider. Leave their vulnerable occupiers without support- to be exploited leading to streams of antisocial behaviour which cause damage / crime and risk to life. Absolute disgrace.

The worst housing they are unhelpful liers they think they can treat tenants how they want the construction manager is the biggest lier and a gossiper she comes to Tennants property take down loads of repair and they never get done then she …

Constant run down on repairs .. to the point where you are literally tired. They book appointments nobody turns up. No communication.
It’s shocking!!

………..Now I know it isn’t only me they have been messing around. If you want to sell your property quickly, if at all, don’t agree to sell to Local Space. What started off as a simple and straightforward sell, with no chains or …

Unprofessional time wasters!!! Do not accept any offers from this company 6 months into my sale and they don’t even have the common decency to responded to an email or return a phone call from my agent or solicitor! If you don’t want to buy …

Where do I even start?

After 4 months of proceeding they pulled out of purchasing our property the day …

They deserve 0 star.. No option for that … Moved into a new property and still no heating or water for more than a week now… They issued gas certificate which is not correct because the engineer said the boiler is not safe ! …

Complete time wasters.

Offered £305,000 for a property I was selling, the owner accepted. They then …

I forgot to ask the lady’s name who spoke to me this morning, but she was very lovely and very helpful. It’s hard to come across someone this positive, please keep hold of her. I spoke to her around 9:05-9:10am on Thursday 26th August 2021. Thanks

I have been living in a local space property since May 2019. The property is amazing and if I ever have any maintenance issues they are dealt with promptly and so efficiently! Everyone that I have been in contact with have always been super helpful! So happy with Local space 😁 …

A lot people don’t know this is own by Newham Council. Worst still is they own a lot of private property. Over the past few years some of the tenant they have put in their properties have been the worst. They have no respect for neighbours …

DESPICABLE, RUINED MY LIFE! I’m currently trapped inside my house after a horrific injury broke both my feet (Because of disrepair, thanks local space!) And now they have refused to build a ramp for my wheelchair. Staff dont know what on …

Disgrace. Slum landlords. Not doing repairs. Place family in property which been attacked by thugs previosly.
Uneducated and lazy staff members. …

These people have helped me so much even rung me to say how I am !!! Done all my repairs when say and replace my kitchen and bathroom floor cos of the leek I had

I have lived in a local space property if u call it that,been here for 5 years now ever since been here there has been issues with the property.reported many issues from broken windows,damp due to no window,damaged boiler thatvwas …

i’ve been leaving in their property for a year now, there’s damps and leaks and they still haven’t done any maintenance. repair team team is the worst i should have done my research.

Spoke to Selina regarding a broken door and she was very helpful, she got it arranged and booked for me without hesitation.I received excellent service and I am happy to be a local space tenant.

Worst customer service.not professional

Poor communication, especially repairs,and the amount they charge for rent.And their site is unavailable most times.Need to update their system,I would like to see another housing association take over this one.Rents should be the same as councils.

Our bathtub is broken last two months and called them so many times but no response at all. They even have no manners how to talk.

My sister who is shielding has been 3 day’s without running water or a fridge to store her medication in due to the new kitchen they insisted be started on a Friday and never returned on the Monday she’s diabetic and has other health issues disgusting

Do not sell to these people!!!!! No idea what they’re doing! disgrace. They tag you along promising they will buy and just before exchange they pull out. Very unprofessional and everyone should not deal with them. Not worth your time or money. Will be in contact with a local paper with my story…

Rude staff never pick there phone up to pay rent rude don’t want to fix any repairs

I read the reviews and ignored them – what a fool I was trust me when I say do not ever deal with this company/ or so called charity.emptied out tenants after the sale was agreed costing me thousands even clearing out furniture they pulled …

Worst service ever lies false promises and no updates or communications from their solicitors. Caused us loss of time and money. Do not use their service!

Unable to get through to repairs for six working days!!!!! Ringing every day, terrible service, people on the phone are extremely rude and unprofessional.

Absolutely dreadful service I hate everything about this company.

Very poor management and rude staffs. Seriously they don’t deserve even 1 star but have to give 1😐 …

The worst agency ever!
Not even deserve 1 star.

One of poor maintenance team

Worst Service .all staff misleade me . totally rubbish service

Inefficient staff, poor management and inexistant communication.