Longhurst Group Limited average reviews all over the web

2.3
Total Reviews 32

Average reviews from all platforms

Average Rating 2.3

Average reviews from all platforms

  • 5.0
    9
  • 4.0
    1
  • 3.0
    0
  • 2.0
    3
  • 1.0
    19
Longhurst Group Limited reviews breakdown:
Google
2.3
32

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

32 Longhurst Group Limited reviews on Google

SH
Scott Hall 7 months ago on Google
( 1 out of 5 )

I would give minus stars. This is the worst housing association I have ever come across. We have been waiting for these to sort out our hallway plastering for over a year. They tell you they will call you back with an update, and never do. …

LS
Laura Shepherd 7 months ago on Google
( 1 out of 5 )

1 star is far too much if I’m honest- after waiting 1 year to have my stairs plastered, we finally get an appointment about a month ago for today. No surprise to my-self at 8.25am I get a call from Ian Williams to say my appointment has …

MD
Marie D 7 months ago on Google
( 1 out of 5 )

Leave elderly residents with leaking gutters, no heating, fences down for 6months to a year, do not reply to emails or return phone calls, do not arrive to fix or assess problems, then put service charges up when less and less is being …

SE
Sophie Earp 7 months ago on Google
( 1 out of 5 )

I would give no stars if I could, we take unpaid time off work for them to come out then they ring and make some sort of excuse they can’t come. It’s not so much Longhurst themself it’s the contractors Ian Williams so never trust them to actually come when they’re supposed to! Fuming is an understatement.

JC
James Couper 7 months ago on Google
( 1 out of 5 )

The most useless housing association ever. They push you from pillar to post to avoid answering questions. It takes ages to get anything done. Now I’m told they have to cut my garden down to fit a few fence panels, tried to find out what is going on and suprise suprise nobody has an answer for me.

CS
Clare Smith 7 months ago on Google
( 2 out of 5 )

I don’t really understand how they work.
We’ve had no issues but my daughter has had loads with them concerning repairs, can take them months to sort out. And I don’t know why there are so many empty properties when people are desperate to be housed, why does it take so long.

A
Aimee 7 months ago on Google
( 1 out of 5 )

Over a year now my parents have been trying to sort out cavity-wall insulation and still no update (the house doesn’t have any). The state of the house is becoming much more worse as a result for example: …

JC
Jamie Cheney 7 months ago on Google
( 1 out of 5 )

Would rate zero if I could.

Moved into property in December was ensured a new front door would be put on due …

NG
Nicola Gibson 7 months ago on Google
( 1 out of 5 )

I would rate 0 if I could, I moved into my property last year end of April 2021, there are many jobs that needs attention, firstly front door, there is a big gap-gets cold lets out my heating and the door itself comes apart, Iv had several …

PP
Paris Percival 7 months ago on Google
( 1 out of 5 )

Absolutely ridiculous. Repairs service is no help at all. Always trying to make it it’s someone else’s issue. Wrong line even though your not it’s the right one. Kim the suvayer is useless needs sacking and as for Gary the manager he’s …

AO
Adeniyi Olufemi Akindayomi 7 months ago on Google
( 5 out of 5 )

A very nice place to be. A lot of supportive people. They are coordinated and professional

JS
james spencer 7 months ago on Google
( 1 out of 5 )

Shocking service when you get through they play dumb.. or are dumb. Passing you from one dept. to another as they don’t know the answer, until they wear you out and you give up or they hang up on you.. this is clearly done on purpose to …

M
matc1234 7 months ago on Google
( 1 out of 5 )

Wouldn’t rate them at all at the moment, I’ve had a formal complaint raised for the last 6 months which is still unresolved for a leaking roof and leaking water heater. The complaints procedure is a joke as they do not respond leaving no …

LA
Lesley Ann 7 months ago on Google
( 1 out of 5 )

24/11/22. Repairs service is a joke! I have had no working shower for 2 weeks and it won’t be repaired until 1st December!! I have no other way to bathe or shower. It is disgraceful!!

SB
Stuart Brace 7 months ago on Google
( 1 out of 5 )

Ive been waiting for over 18 months for a window to be repaired after a attempted break in and a broken toilet for 3 months !!!!!
Never known such a bunch of cowboys .its like as long we get the rent stuff the tenants

JB
Julie Broughton 7 months ago on Google
( 5 out of 5 )

24th December, reported a fault no hot water coming through,was told I would get a text and a phone call to say when a guy would call! No phone call or text ! Guy turned up at 6.45 problem sorted in seconds…Big Thank you to the gent who turned up tonight,really can’t Thank him enough! COVID secure ,mask etc!!

RW
Ryan Wraight 7 months ago on Google
( 1 out of 5 )

Trying to get hold of anyone is awful. Tried and stayed on phone for 35 minutes to have the phone put down on me. So now I have to waste another 30 minutes to an hour to get through to someone again …

JO
jane o’borne 7 months ago on Google
( 1 out of 5 )

Trying to get through to someone is a long-term wait. Are not prepared to put in efficient heating& quiet happy to leave mildew in a house & do nothing for months on end

GK
George Kalli 7 months ago on Google
( 1 out of 5 )

My experience is I have tried many times to get in touch with them but no joy I’m beginning to doubt wether they exist if any one out there is paying rent to them can I ask that you don’t until they get there act together i would like to see them bankrupt

MH
Margaret Harpur 7 months ago on Google
( 1 out of 5 )

Needed fence fixing ,sent surveyor out,waste of time,said we had to do it our self ,baring in mind there is over 2 foot drop,and containing wall,which is property of the council.wouldnt rate them at all.

JM
Jenna Mayes 7 months ago on Google
( 1 out of 5 )

If I could give them 0 stars I would. Getting one star’s worth out of them at this point would seem like a miracle.

KM
kathy marriott 7 months ago on Google
( 1 out of 5 )

Been trying for days to get through no success need to talk to Jackie underwood about police matter what a waste of time.

CW
Claire Willson 7 months ago on Google
( 2 out of 5 )

shame you cant talk to the same person each time, there seems to be one person in rent recovery who has her own rules… Not helpful

MB
Michaela Brown 7 months ago on Google
( 5 out of 5 )

Would like to thank the lady at longhurst for fighting my case for 2 weeks to get my heating back on

HL
Hayley Lynch 7 months ago on Google
( 5 out of 5 )

I found what I needed straight away,no problems.

AJ
Abbie James (Absolutely fabulous) 7 months ago on Google
( 2 out of 5 )

Just feel like I get no where online anymore

TL
Tracey Leonard 7 months ago on Google
( 5 out of 5 )

Helpful staff. Helplines are difficult to access

SW
Steve W2651 7 months ago on Google
( 5 out of 5 )

Very helpful and friendly service.

AN
Amylou Nelson 7 months ago on Google
( 5 out of 5 )

Very good

AP
Abbie Partridge 7 months ago on Google
( 4 out of 5 )

Always plesant and helpful

DM
Damien Murphy 7 months ago on Google
( 5 out of 5 )

Very nice staff

AS
Andy Smith 7 months ago on Google
( 5 out of 5 )

Friendly

Read more reviews about Housing association,Property companies and services

Keswick Community Housing Trust

Review

Raven Housing Trust Limited

Review

Irish Centre Housing Limited

Review

Moat Housing Group Limited

Review

Portsmouth Rotary Housing Association Limited

Review

Leatherhead United Charities

Review