Lowell Financial average reviews all over the web

3.1
Total Reviews 30

Average reviews from all platforms

Average Rating 3.1

Average reviews from all platforms

  • 5.0
    15
  • 4.0
    0
  • 3.0
    1
  • 2.0
    0
  • 1.0
    14
Lowell Financial reviews breakdown:
Google
3.1
30

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30 Lowell Financial reviews on Google

A
Alex 4 months ago on Google
( 5 out of 5 )

I had this debt hanging over me for years and I had avoided it for so long but Lowell made it seem like it was no big deal to them and were very approachable. Whilst I was quite hard to get hold of they remained patient and we finally …

F(
Flamexxx (Flamexxx) 4 months ago on Google
( 5 out of 5 )

This is a company that is so respectful. They do not pursue or harrass. They are professional and give you all the information you need about them and how they can help you. The letter is easy to understand and if you need to contact them, …

SF
Some fat Br’ish guy 4 months ago on Google
( 5 out of 5 )

Just got off the phone with Lowell. And spoke to a customer support representative called Sohail. Sound guy. Very helpful, non judging, I owe over three thousand in debt, and, we agreed on £80 a month. At first I wasn’t sure they would …

MW
Molly Woodall 4 months ago on Google
( 5 out of 5 )

Just got off the phone with Lowell and it has really lifted a weight off my shoulders!! The lady I spoke to over the phone was so lovely and really understood my situation and wasn’t in a rush to just settle a payment plan with me. Really appreciate company’s like this one, keep up the good work! 👍😊 …

N
Nettie 4 months ago on Google
( 5 out of 5 )

Lowell got in touch with me after a racked up a substantial debt due to being young (and clueless!)
I was really anxious when I spoke to them for the first time but they’ve been …

FD
Faye Dillon 4 months ago on Google
( 5 out of 5 )

This company is so approachable and I urge you just to call if you get a letter as the anxiety is not worth it and you can resolve it with an offer you can afford in minutes. …

CR
Claire Roake 4 months ago on Google
( 3 out of 5 )

I am very unhappy that AVON who I owed the debt to passed the situation to Lowell as it is over 5 years old and I informed AVON of my new address at least 4 times. Lowell were OK but didn’t/wouldn’t/couldn’t change the name they were …

E�
Elly “ellyricitos” Ricitos 4 months ago on Google
( 1 out of 5 )

This is the worse company with the most unqualified costumer service experience. All they care is collecting money and harassing people with their letters. I have been regularly making payment to them and they still want more from you, is …

NS
Nikki Smith 4 months ago on Google
( 5 out of 5 )

In the process of dealing with Lowell it’s been nothing but positive. I’m so grateful to Lowell for always being friendly, easy to communicate with, flexible and never pressured or pestering. Such a lovely company. Thank you.

PH
Pamela Hobbs 4 months ago on Google
( 1 out of 5 )

Lowell don’t sort out complaints, they lie about sending compensation and think it’s OK just to raise more complaints yet they do absolutely nothing to rectify this. So contacted Financial Conduct Authority. What a surprise they regularly hear about lowell

MG
Marco Gianetti 4 months ago on Google
( 1 out of 5 )

Despite being given information regarding a debt they completely ignored it and sought a CCJ screwing up my credit rating for the next 6 years and despite requests for them to get it removed they refused. I have never known a more …

LT
Lee Thomas 4 months ago on Google
( 1 out of 5 )

Received a letter a year ago claiming a debt( but no evidence ) had been bought from the 3 network even tho my bank records showed it had been paid and no DD had been declined told them I was prepared to go to court obviously they didn’t …

MV
Monika Varhegyi 4 months ago on Google
( 5 out of 5 )

Staff member/agent understood my difficulties because of health problems and losing job, and we sat up an affordable DD payment and finally I’ve paid off my debt yesterday successfully. Lowell sent me a nice email about congratulations to …

L
Lewi 4 months ago on Google
( 1 out of 5 )

These 5 star reviews MUST BE FAKE!! Keep spamming me. Never been a customer, never will be, I am not the person you keep asking for them to contact! I have no idea who who Miss Keara Spencer is, I have no interest. I have blocked you every …

JT
JOANNE TEARLE 4 months ago on Google
( 5 out of 5 )

I had great experience with this company. They let me pay £1 month for years then offered me a brilliant discount or more n paid £24 month for 6 months
I’ve now finished paying it n feel greatly relieved …

PL
Piotr L 4 months ago on Google
( 1 out of 5 )

Fat cats always win. 2015 estimated electricity bill that EDF never updated, although meter reading was given. They sat on it for 3 years sold it to Lowell which took it to court year later. My subsequent supplier had meter reading to but …

CM
Claire marsden 4 months ago on Google
( 1 out of 5 )

I’m sorry I am not a big fan of Lowell, they call me so much even though I have spoken to the team about my circumstances.
I even done my circumstances on the app and they still call me. …

D
deeperwell. 4 months ago on Google
( 1 out of 5 )

I’ve never been so annoyed and hounded by a company ever before. They’ve been messaging me since August 2022. Almost a year now with the same message and the same reference number. They KEEP calling me “Miss Gemma Edwards” I’ve called up …

CM
Claire Millington 4 months ago on Google
( 5 out of 5 )

My debt has been passed to various debt managers. Bur Lowell is the easiest to deal with. I can make a payment in line as I do not have the time to wait on hold to make calls

KC
Kieran Cairney 4 months ago on Google
( 1 out of 5 )

Make sure you push them for discounts on your balance as they clearly dont like offering them and just want as mich profit as possible, remember this company bought the debt for pennies. If you pay even £50 of your balance Lowell has likely profited of you.

SM
Simon M Poulton 4 months ago on Google
( 1 out of 5 )

Terrible company keep harassing me on my landline number looking for a different person. Make it impossible to contact them via their website to get this resolved. Since they started calling have also had unsolicited scam calls from people pretending to be Amazon so will report them to the ICO for a data breach also!

JB
Jason Blake 4 months ago on Google
( 5 out of 5 )

Even though I wasn’t speaking to a real person, I thought the understanding and compassion on your website you showed me was very personal. So easy to set up my plan. I can sleep peacefully tonight without the worry. Thank you so much.

SO
Sarah Osborne 4 months ago on Google
( 1 out of 5 )

This company is disgusting… Every person is penny pinching and mental health is massive! But Lowell only think of them selfs and making money £!
I find it a disgrace that you can “try” to harass me for an Eon energy bill of …

JB
J B 4 months ago on Google
( 5 out of 5 )

Simple and easy to use to keep up to date on your payment history. Been using Lowell for just over 10yrs and only 1 more payment to make to clear all my debts. Well chuffed.

JC
Jackie Clarke 4 months ago on Google
( 5 out of 5 )

A good company to work with.
Once you’ve arranged your monthly amount, no one calls to pester you.
Just sit back and relax that everything’s under control with the option of paying more if u could afford it.
Thanks lowell

JS
Jamie Smithson 4 months ago on Google
( 1 out of 5 )

Going through a mortgage application and this has been glagged up. I’ve been making payments to Lowell for years and they have me showing as defaulting since 2017 which is not the case. Now I’m at risk of losing a new home because of their …

EE
Elbert Eno 4 months ago on Google
( 5 out of 5 )

Very helpful and professional. Easy payments to suit and regular affordability reviews. Respectful and reliable service. Great way to get back on track without stress.

DC
David Cucumber 4 months ago on Google
( 1 out of 5 )

Debt paid off in FULL 6 weeks ago but my credit file has not been updated and shows me in default. …

EB
Elias Bucke 4 months ago on Google
( 5 out of 5 )

Lowell are so helpful. They don’t force you to pay something you can’t manage. If you’re struggling they offer to out things on hold for you. The best customer service!

JW
Jay Washington 4 months ago on Google
( 1 out of 5 )

These are my opinions based on experience. This firm employ Unprofessional agents who will only talk to you if you are making a payment or setting up a payment plan. I was hung up on twice when I explained the legal status of a debt. …

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