Raisin reviews

In the past i have been really happy with my experience. Depositing money and returns on maturity have been good BUT…………my mother passed away some months ago and despite constantly asking, it is taking an eternity to get her funds …

The idea is a good one….. but they say ideas are cheap execution is everything for good reason. IMHO Raisin is not ready for launch to the public. I am seeing fundamental issues handling money in my account that is unacceptable from a …

AVOID AVOID AVOID

Just a horrendous experience from the start, and now I’m stuck with them for 12 …

AVOID AT ALL COSTS.

Thankfully only sent a 1p and £1 test transfer, both went missing. Glad I …

Have tried to contact Raisin Customer Services by telephone and e-mail several times a day for a week, without response. If you need or think you might need assistance, there are better companies than Raisin to deal with.

On 3 separate occasions I have put money into accounts then waited and told it’s been rejected also interest rate changed to lower one and now money not been sent to account after 8 days so no interest someone is making a lot of money with it sitting in non interest accounts

Would strongly recommend not using this company. I used their platform to attempt to open a deposit account with a bank which showed on their web site as offering a good rate of interest. I assumed that I would be sending the money to the …

Waiting 8 days so far for Raisin to transfer money to a new savings account. No reply from customer services, would have been quicker to open directly with the bank. Currently losing over £100 per week on interest.

In principle, Raisin is a good idea. It provides a competitive marketplace for savings, with rates that are, from time to time, slightly better than can be found elsewhere. …

Like others it seems I set-up a Raisin account and was ready to transfer a considerable amount of money but from the Raisin side the progress was so slow (almost 2-weeks without reply to even a simple email questioning what was taking so …

Have been trying to contact Raisin for over a month. Sent several emails and mail box full. What kind of bank has customer service like this?

Opened an account four weeks ago with a favorable interest rate on offer. However the BACS/account information to transfer funds have failed to materialise despite having provided all requisite documentation. I received an email from them 4 …

I had a fixed term bond application accepted on the 13/1/22 following the transfer of funds on the 10/1/22. Still waiting for the bond to be opened, can’t speak to anyone in customer services and currently have had no reply to my emails?? One star is being generous

Awful customer service keep your money and do not communicate. Do not use much more reliable companies out there.

Raisin has the best rates all in one place. Easy to set up, easy online viewing of your money and great communication. Trusted, reliable and so easy to use.

Very positive experience with Raisin so far. The process is quite straightforward and I’ve now opened 3 savings accounts via Raisin. One or two of the transactions were a little slow for the first account, but no problems with the subsequent two. Savings accounts rates seem competitive and £100 welcome bonus was very nice 👍🏻 …

Great platform making it easy to manage my cash savings in one place, very simple to compare the best rates and then fund my account to be moved into them. Means that I don’t need to apply to each one of them individually, I just need to decide where they need to go.

If it seems too good to be true….it is
Last week I foolishly opened an account with them and transferred 20,000 pounds to invest in one of their accounts (I have another 60,000 I was planning to …

I discovered Raisin a few months ago and have I am very impressed.They give you current best rates available for all the accounts they have access to which are better than the banks.They give you regular updates on new rates and products.Definitely worth a look.

Very poor customer service. No replies to secure messages for weeks at a time. Hours on hold to speak to anyone. DAYS to transfer money between accounts… Go elsewhere

What a lovely service and pleasant team. We transferred our current savings pot and earned a £100 bonus. It took a few days for the account to open and there was a delay in their team coming back to us as we needed to provide further …

I opened 2 investment accounts recently, absolute no problems whatsoever. Customer service was excellent and would highly recommend Raisin.

I find Raisin a very good company to invest with,clear precise terms and conditions,FCA REGULATED, great communication, top interest rates,safe secure investments, how do I rate them 10/10.

Setting up my account was straight forward but I made a mistake that I transferred money from my wifes account instead of my own and it seemed to take a while to be credited but as Raisin UK realised this mistake and refused to take the …

Horrendous don’t do it !!!
Please Don’t…. Thought interest rates was great … totally foolish move !!!!! …

I found joining Raisin easy to join , not been with them for a year yet but find im kept upto date with any changes and best advice so thank you guys and keep it up

So the £100 bonus which is plastered all over their emails and web site is apparently no longer applicable unless you invest 75 grand. The platform itself is rubbish, emails go unanswered and you could get 3x the return on your investment …

I have opened two 12 month fixed deposit accounts at 1.3% interest and it all went through smoothly.
I would highly recommend Raisin

Was pretty impressed. The “bribe” for starting certainly made it worthwhile. Having several savings accounts – instant access, notice and longer term ones all in the same place certainly helps keeps things organised.

A great platform for the best and some exclusive deals, I referred my wife and she got s product. We both got a nice bonus!

I set up a savings account with them recently and found their customer service appalling. For three weeks now have phoned and left messages and written emails, but no one has yet got back to me !!

Really pleased with Raisin, good choice of products and so easy to apply for accounts. Will definitely use again

Raisin offered me a range of saving accounts. I chose a 2yr one as great interest and easy to sat up through Raisin

Horrendous company to deal with cannot get my money out as I have changed bank, and despite phoning and emailing everyday nobody is cooperating…. Avoid

I have found Raisin an excellent Company for my needs and have had a very good experience in my dealings with them.

The application process has wasted a month of my time, I submitted my documents twice, weeks have passed by before anyone even looked at it and all the hassle for 0 outcome and 0 explanation. Thanks for nothing.Good luck with your post Covid19 operations, you’ll need it…

Setting up an account online I tried phoning and emailing about an issue that came up. However, despite repeated calls I could not get through and my email remained unanswered.

Absolutely useless you email them and your told to call them but they never answer the phone

Communication great – interest rates great -what’s not to like been with them over 10 years need I say more !

I had similar problems to other reviewers leaving low scores and decided to try to get my money back quickly as this wasn’t something I wanted to be involved in. I phoned the Manchester office direct and they refunded my investment and I …

Used Raisin for the first time and it offered a range of deals to suit me. Great service and will use again.

Unable to transfer money from a Santander Account

Very easy to use. Best saving rates I’ve found

Very easy to open an account and invest. Highest interest rates available

Transferred my pot for good rates. Excellent service although had some problems but with their help solved.

All worked well from depositing funds to the platform and in my case investing in three accounts.

Best people to find you the best Saving Rates on the market today,

Riddled with issues, bugs and unclear practices.

Very easy to navigate, would definitely recommend

The process of choosing the account was straightforward

me in cac to