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Write a ReviewEvery contact that we have had with Magna has always been one of respect, even if about our arrears. We have been treated with dignity and understanding. Even when gas checks take place the standard letter after the visit actually made me …
We have been waiting for 15 weeks, yes 15 weeks, for Magna to sort out an issue with a covenant the added to our deeds for our property, that we weren’t aware of!!!! I have emailed and called and to date the issue still hasn’t been …
Absolutley useless, need repairs desperately on the walk in shower for my disabled elderly parents, was asked if they would be able to wash at the sink as there are no free slots until June/July time they can’t stand even 5 minutes so that …
One star is too much.Speaking as a neighbour, thankfully not a tenant.If it should ever be your misfortune to have these manipulative, calculating, chancers rock up in your neck of the woods, offering to work with you as neighbours, in …
Our experience with MAGNA so far has bn outstanding and when a repair needs doing they do their best to work around my heavy work schedule. Also their generosity of some rent free weeks over Christmas is so helpful. Thankyou MAGNA from Jessica Starr and family 🥰 …
One star is genourous. Complete and utter waste of time trying to get anywhere with this landlord! They don’t bother getting back to you on any serious issues you may encounter, such as horrendous mold. All they seem to care about is the shoes I keep outside MY front door. Quick enough to get back to us then aren’t you?
Offer affordable social housing. Ability as an organisation to run a good customer centred business is very very poor. They rarely respond to customer questions. Many of the staff lack training, their skill level is third class, the …
What a god awful company to deal with! Having applied for a mutual exchange to them I’m now quite glad it hasn’t happened! Whenever you call to speak to someone you get through to an agent that is sat at home, trying to contact that person …
No stars. Heaven help anyone who is older homeless and disabled. NO support. NO offer of temporary housing 2 months now. Distressed
Having been evicted from our flat due to demolition and read other reviews I have to say Magna made moving into our new, 1 bed flat very easy. Had a good straightforward experience. …
(Independent living my arse)
I’ve been waiting 3 years for a Disabled Parking Bay to be painted, it consists …
I wish the workmen were more experienced because my kitchen is ruined from poor plumbing and all the workmen have insulted the person who did my kitchen
Over two and a half years of anti social behaviour, reports through their Web site, noise apps submitted cctv provided and magna completely ignore all complaints. …
I agree with the above comments. Magna is not even good on small repairs. It took 3 electricians to get hot water from my hot water tank. And when it comes to damp and mould, they could not care less. Always promising to do things but never …
By far the worst association/ landlord I’ve ever dealt with.
First of all they housed us (with a baby) knowing the court yard was full of drugs & anti social behaviour. And during our tenancy we pointed out a number of …
Don’t reply to emails and communication total rubbish. Never want to get involved in any problems that may be a little difficult to resolve.
Still waiting for my fence to be fixed, it was reported last year, it’s been inspected by a surveyor who said yes and put it up for a job in January ( before recent storm,s) I have emailed with no response what’s so ever, I have my own …
Absolutely terrible housing association,
Trying to leave a tenancy and I do everything I was told to do,
Paid my arrears and sorted proper paperwork but as of months later staff members …
Can never get through but quick enough to get your rent off of you or arrears. But when something needs to be repaired takes them ages
4 months to re hang a door, can’t even pay for someone else to do it because it’s a magna house!!
I wouldn’t even give these people 1 star! I am so angry at how they treat their residents. My dad lives in one of their houses, he is a vulnerable disabled man. He asked for a gardener to help him out but now it seems they don’t have one. I …
Very helpful interview today. But FIVE letters have failed get through to the person to whom they were addressed. This makes things very difficult and confirms the rather unfortunate reputation that Magna Housing has. …
This will be the first time I’ve left a review about a company or product online. Extremely disappointed with Magna’s customer services, they are very much a company that doesn’t play fair in terms of abusing their obvious position of …
If I could give a minus star rating I would!
Over a year ago told them about a leek in upstairs bedroom, they said it chimney, so replaced some of chimney, still very damp, Told Magna over month ago a leek somewhere in toilet downstairs took all wood covering out to dry out still …
Blocking disabled access with vehicles
Water leaks, broken boiler, 2 broken windows and my front door won’t shut properly, mold everywhere also my property damaged from the water leaks and magna doesn’t seem bothered in the slightest.
More than 10 years I have lived under magna.. That get worse every year
Appalling association they don’t care about tenants just want your rent avoid at all costs
Magna, ‘working from home’
A poor joke. Magna seem happy to let their property deteriorate.
Absolutely disgusting customer service.
Excellent service with a smile
Do not look after there residents would not recommend
Very helpful people
I don’t know if it’s us, it has nothing …