Medway Council average reviews all over the web

1.6
Total Reviews 80

Average reviews from all platforms

Average Rating 1.6

Average reviews from all platforms

  • 5.0
    10
  • 4.0
    2
  • 3.0
    2
  • 2.0
    1
  • 1.0
    65
Medway Council reviews breakdown:
Google
1.6
80

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

80 Medway Council reviews on Google

WJ
William Johns 9 months ago on Google
( 1 out of 5 )

Paid for my parking permit as mine was nearing its end. I paid Medway Council for a new permit and I paid earlier than necessary to ensure I received it on time (28/11/22). I did not receive my new permit until (04/1/23), in this time I …

PH
peter harrington 9 months ago on Google
( 5 out of 5 )

I would like to express my thanks to Lemmy who works in the council tax Dept who was so compassionate and helpful when i called regarding a really big problem i had with my tax payment she was so understanding and caring and helpful and it was much appreciated she is a credit to the Tax Department.

JM
Jo Malyon 9 months ago on Google
( 1 out of 5 )

This is the worst website I’ve ever visited, I cannot wait find where to complain about it online, you serious need to look at your tech, I’ve been trying to find details for the Chinese New Year parade, who is a favorite for myself and my …

WR
Wayne R 9 months ago on Google
( 5 out of 5 )

There are plenty of negative comments made against Medway Council, having looked at them recently.
However, my experience couldn’t have been smoother this morning. I recieved a …

AY
Ali Yildiz 9 months ago on Google
( 1 out of 5 )

We elect them so they can dictate what you and I can do or not at their pleasure. Trying to getting hold of one of those dictators are like winning the lottery………. …

EC
Elaine Cartmer 9 months ago on Google
( 1 out of 5 )

Does not put messages on website for swimming pool problems. Not good enough. 2 wasted journeys to pool so far. Not everybody does facebook….lazy communication ….

AC
Arabella Cray 9 months ago on Google
( 1 out of 5 )

Worst council, don’t help no one, can’t be bothered to do there job, rude staff rude housing officers that dint want to help or understand peoples situations avoid at all costs. Rude

SG
Sue Gellett 9 months ago on Google
( 5 out of 5 )

I would just like to say a big thank you to Michelle who arranged to get my Blue Badge back to me in time to go away and scatter my husband’s ashes
Outstanding customer service 👏 …

JK
Jakub Kozicki 9 months ago on Google
( 1 out of 5 )

Take money for parking permit and don’t send, when I call after 12 days women tell me council forget send this permit and now must wait again 10 working days

JE
J Edwards 9 months ago on Google
( 1 out of 5 )

Moved to the borough and immediately applied for a permit as my road is permit parking only and I have a disability meaning I cannot walk far. Sent them proof enough times and they kept declining it. I kept having to come out to change the …

SS
susan shaw 9 months ago on Google
( 1 out of 5 )

When are you going to repair all the potholes! It’s just cost me £850 for repairs! I pay my road tax so fix them!!!

DH
D. Hughes 9 months ago on Google
( 1 out of 5 )

Awful disrespectful Medway Council. We received notice TODAY that this ‘council’ has arranged works to be carried out in the our Road, Boundary Road, from TODAY and that any cars parked in places in the road, places that we pay them to park …

JP
Joe Public 9 months ago on Google
( 1 out of 5 )

A Passport to Leisure card can help people like me that are out of work because of health problems and would like to try and rehabilitate through activities like swimming. Before Covid the service provided swimming for free, which really …

GH
GJM Heating 9 months ago on Google
( 1 out of 5 )

Asking people for council tax money when people haven’t got it. Just scum bags like government, we work hard pay our rent and bills what we are left with bearly gets us food and we have to pay this corrupt council!

RR
Rick Radley 9 months ago on Google
( 1 out of 5 )

Absolutely useless council! A diabolical disgrace!

They have not paid back overpaid rent, have not attempted to return the money …

LB
Lewis Beaty 9 months ago on Google
( 1 out of 5 )

My partner called as directed online to call the council for venue hire for our son’s 1st birthday… after going through the correct channels as directed on the options she went through to the Leisure team, not only were they rude and very …

TW
Tracy Walker 9 months ago on Google
( 1 out of 5 )

Medway Council are absolutely useless, had an on going problem with my wet room for 4 years and have never been fixed and still having problems with it now. No matter how much times I complain or call them up to get it fixed either it’s not …

MF
M Fen 9 months ago on Google
( 1 out of 5 )

Try and stay clear with anything to do with them. Rude and aggressive over the phone when making general enquires. Run a dictatorship with no discretion and the views are in black and white with no variation. STAY AWAY

ES
Emma Stephens 9 months ago on Google
( 1 out of 5 )

Been waiting for my council tax reduction since June. Keep receiving final notices, whenever I call get told my reduction is being done soon. Fed up of being messed around and them trying to scare me. Absolutely useless!!!

SN
Svetlana Nicotra 9 months ago on Google
( 1 out of 5 )

I have tried to renew my parking permit and I started exactly a month before it run out… guess what I have a week left and still have no email… nothing.
I have call them after 5 working days, lady over the phone was just want to rid …

T
ThelCieSJF 9 months ago on Google
( 1 out of 5 )

Tread carefully when dealing with Medway Council.

Someone I know has received a council tax bill from Medway at their current …

DM
Donna Morris 9 months ago on Google
( 1 out of 5 )

Rang and spoke to some lad in permits,he was rude and stroppy,if you can not be polite hand your notice in and do a job without dealing with customers.

PS
Paul Steed 9 months ago on Google
( 1 out of 5 )

Despicable! After dropping off my elderly Disabled Mother in Law in Rochester, I asked a Parking Enforcement officer about parking for Disabled Badge holders. After telling me it was fine to park there displaying her Disabled Badge, he waited until I’d gone and stuck a ticket on the car. Lowest of the low.

DH
Debbie Holdaway 9 months ago on Google
( 1 out of 5 )

This council is letting this town down! I have lived in Gillingham for thirty years and I am fed up now of turning a blind eye and making excuses for the town. Where are the police on patrol? You can hear the shouting see the mess and …

C
C 9 months ago on Google
( 3 out of 5 )

I have good and poor service issues with different departments. Blue Badge dealt with our application successfully although the proceedure is a bit slow. Eight weeks ago I asked for a Brown bin Lid replacement. Told on the phone to leave …

FD
frank drank 9 months ago on Google
( 1 out of 5 )

Useless overpriced council. They collect w total of 3 bags if rubbish a month and we pay £150. The streets are fill of litter I.e princes park me5 and surrounding areas. The side walks and pavements never cut. Streets have potholes in them …

SW
stephen wortley 9 months ago on Google
( 1 out of 5 )

Over two weeks ago I received a penalty for bus lane violation no photo provided but I paid immediately the system kept stating system error after 4 attempts it went through the next day it showed they had taken the payment 4 times I called …

GM
G M 9 months ago on Google
( 1 out of 5 )

I was fined for driving through the bus station area by accident as a council employee because they have no barriers up with a camera & plate recognition system because they want to catch as many people out as possible even if it is by …

YP
Yevgeniya Pozigun 9 months ago on Google
( 1 out of 5 )

Very very disappointed how my appeal to the parking charge was dealt with!
It looks like the council just wants to make money!
I was late to get to the car, when I arrived the parking officer was still …

LS
Leo Scarpe 9 months ago on Google
( 1 out of 5 )

I lived in different places in the UK for the last 8 years and the worse services I ever had is with medway council. Ignoring emails, very delayed responses, not providing what agreed to be supplied and causing me an immense pressure with …

T
Tolex 9 months ago on Google
( 1 out of 5 )

I love love love it when I check my account and see that Medwat Council has withdrawn my money and they still won’t fix that issue I mentioned to them about my local area being fly-tipped and causing infestation in clean people’s houses’ …

AJ
Andrew Johnson 9 months ago on Google
( 1 out of 5 )

Medway!
What can I say…???
A council who doesn’t listen to their own people. …

US
Ulysses S.Grant 9 months ago on Google
( 1 out of 5 )

Girlfriend keeps providing proof of council tax exemption but they keep changing what proof she needs to get her exemption. This issue was resolved years ago but started again recently to bully her into paying it and are threatening her …

JO
jeanette openshaw 9 months ago on Google
( 5 out of 5 )

Many thanks for filling the pot hole outside my property today, this will make it so much easier for me .

CT
Chris T (Chris50) 9 months ago on Google
( 1 out of 5 )

Reported an issue with fly tipping, no response. Reporting an issue with a damaged drain on the highway, still not sorted out weeks later and cannot get hold of anyone in the highways department. Called several times, left messages, constantly put on hold. Absolutely shocking customer service!

JG
John Greer 9 months ago on Google
( 1 out of 5 )

I am soooo frustrated Medway Council. I tried reporting a trip hazard that their workmen left in the pavement outside my home yesterday after intstalling new water meters. Prior to this, the same workmen instaled the meters and left the …

OL
Ollie Lindrup 9 months ago on Google
( 1 out of 5 )

Need Uber back in this area you clowns. Had to wait over an hour to get an overpriced taxi tonight for a 6 min journey. Like being back in the dark ages. Wake up and join us in the 21st century you muppets.

AA
Anna A 9 months ago on Google
( 1 out of 5 )

The rubbish collection is the worst in any borough I’ve lived in. There’s no rubbish or recycling bins, only garden waste. You cant even use white non-transparent bags, because staff takes them for recycling bags… what a joke! The whole neighborhood looks like a waste dump ground once a week.

KM
Keith Morgan 9 months ago on Google
( 1 out of 5 )

Crooked and has been for decades, it’s time for change. Obsessed with bringing dfl’s to live in the area rather than regenerating what the area has.
Alan Jarrett has to go! It’s time that Medway was no longer a unitary authority …

AA
Alexandros Anagnostou 9 months ago on Google
( 1 out of 5 )

I’ve submitted my application for reduction of council tax, as I’m living alone, a month ago. I even did the application again on the phone with them 1 week ago for a second time just to make sure. Regardless, they sent me a bill with the …

KF
Karl Flectcher 9 months ago on Google
( 1 out of 5 )

Absolutely shocking! Been holding for parking services for 25 minutes via the automated answering system. No answer to my call & given up trying. 25 minutes on hold and not having my call answered is a joke. What exactly is our council tax payments going on? Medway Council has to be up there in the worst top 5 councils in the UK

ES
emma sawyer 9 months ago on Google
( 1 out of 5 )

A very unhelpful lady when trying to sort out parking permits, still waiting for mine to arrive, no where else to park due to road maintenance, so of course I am told to buy daily permits. Why not just give a code to put on the dashboard …

DJ
Denise Jager 9 months ago on Google
( 1 out of 5 )

Their council tax bills either never arrive or not on time so the date which you’ll have to pay by has already gone by when you open their letter
Absolute clowns

PM
Philip Marsden 9 months ago on Google
( 1 out of 5 )

The rubbish collection is the worst in any borough I’ve lived in. There’s no rubbish or recycling bins, only garden waste (the one you need the least). You just have to put your black bags out on the day. There’s lots of foxes here and they …

GK
Gary King 9 months ago on Google
( 1 out of 5 )

VILE AND DISGUSTING. Allow people to scam the benefit system . This is the most corrupt council in the whole of the UK. Medway Council HOLD YOUR HEAD IN SHAME.

MJ
M J 9 months ago on Google
( 1 out of 5 )

We have an ongoing problem with fly tipping at our road (country side lane) contacted council many times by phone, email… And.. nothing has been done. It seems that no one is interested in keeping Medway clean especialy where we live – as …

AL
Andrew Lowther 9 months ago on Google
( 5 out of 5 )

The Environmental Protection Team was first class in helping to resolve a light pollution issue. Always kept me updated and very efficient officer’s

MZ
M Z 9 months ago on Google
( 1 out of 5 )

We all should stop paying council tax. They are FRAUD. They trick us and keep us in fear with their fake summons, courts and liability orders.

PL
Peter Liscoe 9 months ago on Google
( 1 out of 5 )

Medway Council reviews on your page are a disgrace. After running a business for 30 years in this area I would have held someone to account for these reviews. Medway Council are not fit for purpose and need a massive shake up. On the phone …

B
BitchesBeCrazy 9 months ago on Google
( 1 out of 5 )

Wouldn’t recommend anything from this council. I’ve had nothing but bad experiences with them, the most recent is that I’ve been on the housing list for nearly 6 years. It’s taken them until now to start processing my application to then …

BM
Bernie McLoughlin 9 months ago on Google
( 1 out of 5 )

Absolute disgraceful. Planning was approved for neighbors ground floor side extension with windows and doors. Now having to live with their bright lights glaring into our home. It’s like living next door to a spaceship. This council has to be the worst

MJ
Master Jaykey 9 months ago on Google
( 1 out of 5 )

They have done sod all to help with the rubbish problem in my area. I have called twice and about to call for a third time concerning rubbish in my road and the need for a litter bin…nothing has been done. When I called the second time …

JM
Joga Matharu 9 months ago on Google
( 1 out of 5 )

Must be the worst council service. Called the council tax line and on hold and then cuts you off. This is not the first time.
The council service used to be much better but over the last year or so has gone …

JS
Jade sharp 9 months ago on Google
( 1 out of 5 )

absolutely dreadful, done an online form to have a bin removed from my property only for nothing to happen and myself having to call them anyway to get it done and even that didn’t work as they still cannot seem to honor a simple request. …

B
Beno 9 months ago on Google
( 1 out of 5 )

The worst council in the whole of the UK. They are all too busy licking each others bums. All they care about is looking after the posh snobs of Rochester and attracting tourists. Which flag the castle is flying is the most important …

J
Jenny 9 months ago on Google
( 1 out of 5 )

I’m not really sure how difficult it is to pick up rubbish, sometimes it’s spontaneously collected, other times it’s there in it’s usual place and still not collected I’m really not sure why it’s so difficult to pick up rubbish CONSISTENTLY!

IE
Irish Eyes 9 months ago on Google
( 1 out of 5 )

What can you say about this bunch of wasters, this is one time to many how many times do you have to complain to have the easiest job done “COLLECT WASTE” I have had twenty years of this disgraceful attitude from the bin men,. Ian force to …

EC
Emily Crutcher (Emmy) 9 months ago on Google
( 4 out of 5 )

Workers try really hard despite the extremely short staffed, underpaid, and terribly underfunded service that is struggling. Sometimes waits can be a little long because of this, but every worker tries very hard to help the public. Well done on the hard work.

L
lee122620 9 months ago on Google
( 1 out of 5 )

Council Tax office, NOT FIT FOR PURPOSE
Totally a waste of space, why do they get paid ?? as they do not do the job.
No humans to answer the phone or e-mail.
SACK THEM ALL !!! sadly there is a no star option !

FK
Frankie King (Bitch) 9 months ago on Google
( 1 out of 5 )

Charge rent plus £60 for a property that was declared unfit for human habitation and can’t be lived in as far too dangerous to be in
Refused a move as I have dogs

LH
Linda Hunter 9 months ago on Google
( 3 out of 5 )

One positive and one negative comment. The newly refurbished toilets in the centre of Rainhajm are excellent. They are clean and a huge improvement on the old ones. Thank you. The downside is Orchard Srreet Carpark behind the Cricketers …

DT
Dee Trower 9 months ago on Google
( 1 out of 5 )

I am a 72 year old pensioner who has 2 terminal illnesses and am severely disabled. My 71 year old wife who has a severe mental illness is my unpaid carer.
My savings are well below the council’s £16,000 benchmark but they refuse to …

VP
Vic Patterson 9 months ago on Google
( 4 out of 5 )

Have just renewed my old person’s free bus pass online. The procedure was straightforward.

SM
Sue Maytum 9 months ago on Google
( 5 out of 5 )

What a great job Medway Council performs collecting all of the rubbish thrown along the highways in Medway.When you travel up to Bluewater on the A289 you can tell when the boundary of Medway ends and the Gravesend side begins as it is …

NA
Nick Arnold 9 months ago on Google
( 1 out of 5 )

” WE ARE CURRENTLY EXPERIENCING AN UNEXPECTEDLY HIGH NUMBER OF CALLS ” says the answering system, all day, every day. 30 minutes waiting time is not an exception, but I’m sure is one of the councils hidden rules ! Appalling.

TE
Tyler Ellis 9 months ago on Google
( 5 out of 5 )

The staff on the homeless line are helpful and compassionate. They’re a great example of a Council making positive changes during uncertain times.

SE
Someone Else 9 months ago on Google
( 1 out of 5 )

Medway Council does not serve the people of Medway’s best interests, they are systematically pushing out policies to close public schools, services and amenities while destroying green spaces and natural habitats to allow developers to put …

PP
Princess Persia 9 months ago on Google
( 1 out of 5 )

Absolutely disgusting service that hounds people with mental health issues over their own error. Disgraceful money grabbing vultures who won’t apologise for their wrongdoings & errors!

CB
Catharina Buonora 9 months ago on Google
( 5 out of 5 )

I am pleased to say that Medway Council is absolutey amazing. They extremely nice, polite, efficient and precise. Congratulations to all the brilliant staff for doing the best to keep this beautiful county a wonderful place to live.

NU
None Ur beeswax 9 months ago on Google
( 1 out of 5 )

Despite giving details of moving out of a property they have still put an attachment of earnings order on. Have called numerous times to get information only to be ignored. Manager was supposed to call me back last week and still hasn’t. …

SW
Sparicoz Williams 9 months ago on Google
( 1 out of 5 )

Useless council they need to focus on the problems of the people in medway and what they are brining into medway. More betting shops than food stores no places for young people I.e after school clubs activities. Full of drugs and …

CB
Charlie Bennett 9 months ago on Google
( 1 out of 5 )

How can it take over 6 weeks to dig up a road less than 50 meters long… Then planning roadworks on the way back as well 15 meters of road 4 weeks in and counting…. People who organised I’m sure are sucking their teeth then going on their daily 6 hr tea break…

LA
Lynn Anderson-Brown 9 months ago on Google
( 5 out of 5 )

My personal experience when I needed help with an elderly relative was very positive indeed. My concerns were listened to and dealt with very quickly. I’m very grateful to the Intake team.

KX
Khwaja Xisham Alif Qureshi 9 months ago on Google
( 1 out of 5 )

All Saints Nursery in Chatham will shut before Christmas.
A nursery school in Chatham will close before Christmas leaving families only weeks to find a suitable replacement. …

EH
Eric Hughes 9 months ago on Google
( 2 out of 5 )

Not very helpful. I know they are the council and that i respect them but do not think they help people who need help around Medway. quick to take or ask for money. Just wish they would try and help people and not just care about audits and targets. So unhelpful and useless when it comes to customer service and satisfaction

VS
Vita Slajute 9 months ago on Google
( 1 out of 5 )

I have ordered parking permit 4 times and all the 4 times have received wrong ones. So difficult to do job right? Now I have to pay on the top and park in the paid car park or get a penalty.

NT
nicky tanner 9 months ago on Google
( 1 out of 5 )

Communication is terrible – promised replies in 5 days, it’s been two months! Road surfaces are in a terrible state andthere seems to be no litter clearing in residential areas.

JE
Jeanine Eddison 9 months ago on Google
( 1 out of 5 )

Absolutely shocking When visiting Chatham town to find yourself entrapped by one of those cameras watching you Bus route no where to go your going to get fined yes they actually fine visitors that enter their territory will never go again and will spread the word to as many people I know thanks Medway Council feel really welcome.

MC
Michael Cotttrell 9 months ago on Google
( 1 out of 5 )

I’m trying very hard too reach Medway council to inform them I have moved ,spoke to one lady after being on the telephone for at least 1 hour queuing but no ..just received another bill but when I phoned guess what 22 in the q ..will see them in court

DW
Daniel Whybrow 9 months ago on Google
( 5 out of 5 )

Can i have a New kompan gaint xl tube slide plastic in bligh way in strood in play park please

Read more reviews about Local Government Office,Property,Public Services companies and services

UK Border Force

Review

Rossendale Borough Council

Review

Barnet Overseas Students Housing Association Ltd

Review

Cardiff University

Review

Southway Housing Trust

Review

Cannock Chase District Council

Review