Mid Sussex District Council reviews

Useless incompetent and lazy and as for the bin schedule it’s a joke recycling bins being emptied every fortnight isn’t good enough every other council does this every week knowing from experience. Being short staffed is no excuse. Your …

I went to the council today to sort out some paper work and I was warmly welcome by a fantastic lady call Janet at the reception . She was so amazing and helpful . Thank you very much mid sussex district council and all your hard working staff to keep the smooth running of the county

Excellent results in the local elections. Fat boy lost his seat. Three cheers for democracy. Three cheers for the end of his ridiculous leadership.

Fantastic Council with friendly staff who helped resolve my mother-in-law’s bulky waste request and are assisting in helping her with disability home improvements to make her bathroom and home more accessible. …

An absolute disgrace of a council. Housing projects dumped on Burgess Hill and Hassocks so that the Haywards Heath and Lindfield can continue to convince the people of those areas that they are doing their best to conserve the environment. …

Have not provided our family with any support to an ASB Anti Social Behaviour case. Have lied throughout the process and said there was nothing they could do to help. Suddenly 6 months later they are desperate to get me in for a meeting. …

It is a shame that I cannot leave 0 stars for the planning department at MSDC due to the incredibly unfair, totally unjustified and incompetent decision making of this team. I am amazed that they are allowed to treat customers in the way …

Just awful, have never thought of the locals, when developing massive estates, just Prue greed for the money. Most road’s are a joke. You past work off and the tarmac is a different colour to what was there before and its everywhere. Road …

Exceptional service from Paula Robinson in dealing with the grant issues. She rung me on my mobile at 8.30pm one evening, having already left a message on a voicemail box. Gently pointing out to me the deadline for a grant application was …

At time where high streets are struggling and people are using cars less due to high fuel costs council puts up car park charges 25 % . Footfall down business closes less rates brilliant idea fleece the hand that feeds you.

Miserable bureaucratic experience with their planning department. There is no wonder why you look around the district and see so many examples of people doing their own thing.

Today, 25/09/2018 , as on many previous occasions the ” first line cust service ” at the Council Office was as ever excellent.
The same credit is due to all the staff at Imberhorne Lane. And the …

Phoned up planning and was told about the free clinic , so I attended 5 hrs there and back from Epping approx 150 miles , a day of work I am self employed only to find I was not eligible. Disgraceful service

Arrogant and rude staff. Rather than helping the members of the public they serve, they bluntly advise you of ludicrous policies and inform you it’s their way or the pot-hole ridden highway.

Impossible to get hold of. Online system is very confusing. Tried to get hold of someone in benefits on direct line. Switchboard very blasé and “she’s not in today”. Mind you, if you’re on benefits you’re used to hours on the phone.

Very pleasant person from Waste and Recycling sorted out my problem with a minimum of fuss – excellent service

Impossible to contact benefit dept by phone…continuously engaged….no response received from email within their stated time frame….needs attention to there communication system.

Totally unhelpful. The first line cust service is not trying very hard – to say the least

Awful rude and unhelpful staff.

A rural sodding joke.