Harris and Hoole average reviews all over the web

3.5
Total Reviews 80

Average reviews from all platforms

Average Rating 3.5

Average reviews from all platforms

  • 5.0
    25
  • 4.0
    21
  • 3.0
    13
  • 2.0
    7
  • 1.0
    14
Harris and Hoole reviews breakdown:
Google
3.5
80

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80 Harris and Hoole reviews on Google

MA
M. Ahmed 8 months ago on Google
( 4 out of 5 )

This is a nicely located coffee shop , probably the best out of what’s available in this neighborhood, the staff are kind and the service is very good , maybe understaffing slows the order, the choice of coffees are good , the place have …

K
kiramabel 8 months ago on Google
( 5 out of 5 )

Really lovely staff who always help me out with what I need to know for allergens. The girl with the bright hair knows a lot about coffee and you can tell she’s passionate about it when you ask her questions. …

WP
Wilson Phillips 8 months ago on Google
( 5 out of 5 )

Incredibly hard working staff that deal with impatient customers with grace. Have come here 3x a week for two months now and love getting to know the baristas. A little kindness goes a long way here :). keep it up- we customers appreciate you! More

GM
Gema Minguez Heredia 8 months ago on Google
( 1 out of 5 )

This place has been refurbished just before Xmas and is incredibly dirty. It has been for sure weeks in this stage. Especially the toilet is insanely dirty. You can see dirt everywhere. I couldn’t say enough to explain. …

B
Bobby 8 months ago on Google
( 5 out of 5 )

Their Ethiopian coffee is the most delicious blend I’ve ever had and I’m always welcomed with a smile by all the lovely staff at this branch. Jonny is always doing what he can to ensure my colleagues and I needs are always met.

FF
Freddie Frampton 8 months ago on Google
( 1 out of 5 )

Terrible. Only Soya and Oat alternatives to milk. No consideration for people that suffer with allergies. How they don’t have almond milk is beyond me. When I mentioned this to the barista, she argued with me. Nice branding, but lacks any substance, certainly not better coffee.

MF
melina frangos 8 months ago on Google
( 5 out of 5 )

Lovely coffee shop right next to imperial wharf station. The staff are always super friendly and love dogs too which is a bonus for my partner and I. They serve a great chai latte! More

TS
Temi Sel 8 months ago on Google
( 5 out of 5 )

I love harris and hoole imperial wharf! great iced coffees and lovely, really kind staff. also very dog friendly!! I wish they had matcha on their menu though so if management is reading this please could you put some matcha on your menu!! More

D
Donna 8 months ago on Google
( 3 out of 5 )

Good choice of hot and cold drinks. Not too many food options for vegans though. Good location, right near to Imperial Wharf station.

JR
Joel Ryder 8 months ago on Google
( 3 out of 5 )

I had an Oat Latte, which was delicious, a Vegan Meatball Wrap, which was nice but was meant to be heated and only a fraction of it was actually hot. Also a Vegan banana & chocolate cake, which was gorgeous 😋 …

JM
Janos Marton 8 months ago on Google
( 5 out of 5 )

Speciality Coffeeshop in Imperial Wharf.
Some local people don’t understand what quality is. Coffee is great, service is modified for the “great local people” who like to complain about everything. …

SM
Sukhrob Manonov 8 months ago on Google
( 5 out of 5 )

Amazing Frappuccino’s and customer service. The cheese toasty is to die for. More

PS
Pam Sh 8 months ago on Google
( 4 out of 5 )

Busy coffee place near Imperial Wharf station. Friendly staff. Enjoyed my coffee. More

CD
Coffee Drinker 8 months ago on Google
( 5 out of 5 )

Great service and speedy drinks + food, will come here again

BC
Bianca C 8 months ago on Google
( 2 out of 5 )

Place was okay. Nothing special. We ordered macchiato and hot chocolate. The macchiato was not mentioned as a shot only to me when ourchasing. May give them a try again if I’m in town on other items to see if they rank better.

DD
David Demian 8 months ago on Google
( 5 out of 5 )

I had a great time in this cafe. Close to the over ground station. It’s a very busy location, and after having a latte you can see why. One of the best latte’s I’ve had in London. …

BS
Bertie Suwardi 8 months ago on Google
( 4 out of 5 )

Nice place to have breakfast. They have nice coffee and breakfast.

CM
Chris Mansouri 8 months ago on Google
( 1 out of 5 )

Don’t bother ordering different coffees here, they all come out the same.

Want a cappuccino, here’s a latte. Ordering a flat white? Here’s another latte. …

RS
Rui Santos 8 months ago on Google
( 2 out of 5 )

This place has lots of potential but unfortunately there is a lot to improve. Location is great and it has a nice atmosphere. Decent variety of food but coffee could be better. …

BD
Brendon Dallas 8 months ago on Google
( 1 out of 5 )

Awful coffee made by baristas that don’t care. More

LK
Loukas KMS 8 months ago on Google
( 3 out of 5 )

The coffee is decent and the staff very kind and helpful.

It’s super overpriced, and despite the price they run out of cinnamon and don’t …

MP
Maria Paula Reyes 8 months ago on Google
( 5 out of 5 )

Great place for everyone, will like to see more food options. More

SS
Sally Siu 8 months ago on Google
( 1 out of 5 )

Had the worst service ever, the man making the coffee was so grumpy, asked for extra oat milk but only got a drop then asked for honey and he just pointed at the honey. Later he came over to clear my table and I said thank you but he just ignored me and walked off! Never coming back again. How can you make customers feel like that?

NS
nathnariy srinongsaeng 8 months ago on Google
( 1 out of 5 )

Before was so good with 2 Italian barista. But now the girl batista are so lazy and tastes of coffee not good at all how you can make coffee without coffee 😔 hot chocolate only milk inside omg terrible. This coffee shop will survive because it only one coffee shop around here. …

TA
Ttia Ail 8 months ago on Google
( 3 out of 5 )

I met a friend there and this isn’t 1 st time to there. Coffee is nice , but tablets are bit dirty and sticky, seems no one clean it, the chairs not clean as well

K
Kol 8 months ago on Google
( 5 out of 5 )

As a regular customer I have always enjoyed this cafe. The staff have always been very friendly and polite. They work hard to cope with high demand. Their coffee is one of my favourite in London. Big thanks.

A
AA 8 months ago on Google
( 2 out of 5 )

The cafe is always dirty and the coffee is subpar

AC
Amy Clifford 8 months ago on Google
( 5 out of 5 )

Coffee is always really tasty. It has become my go to coffee shop for my daily fix. Just had a proper cheese toastie which is even more amazing then the coffee. …

NS
Nole Samual 8 months ago on Google
( 1 out of 5 )

Decent coffee, however pastries can be a few days old. Recently, sales assistant misheard me and jumbled my order. When asked to correct, he responded in a rude condescending tone and did not correct the order. Felt that this was unnecessary, considering that I’m a regular customer. Disappointed.

EP
Esther Porta 8 months ago on Google
( 3 out of 5 )

This place is missing a massive trick with opening hours that defy belief! People will gladly go to a coffee shop at 9pm at night? yet why does it shut super early in the evening? It’s on a terrific catchment area but the pastries run out or look dried out by 11am! Please review your opening hours!

FP
Fred Parry 8 months ago on Google
( 5 out of 5 )

Deserves the full 5.
Really good coffee and you can get a bite to eat if you want, it’s definitely all about the hot drinks though. …

WZ
wardiya zinonni 8 months ago on Google
( 1 out of 5 )

Over priced terrible coffee. This coffee places are all the same: trying to be fancy with couple of nice furniture and lantern then they increase the prices. Anyone ever thought about actually give some good quality coffee?or nice and polite service?na?

UT
Upskill Train 8 months ago on Google
( 1 out of 5 )

Just been to the coffee as a regular customer, and was sold a muffin and croissant that was at least two days old. Called to the coffee and was told they do not keep food over night. OK, I asked where do they get the muffin and croissant, …

VS
vadim shagaleev 8 months ago on Google
( 5 out of 5 )

Friendly team and delicious coconut latte.

DD
Deniz Demirag 8 months ago on Google
( 1 out of 5 )

Worst chai latte i I’ve ever had – extremely overpriced for the quality offered

L
LCLS_WalkingwithAutism 8 months ago on Google
( 4 out of 5 )

Not a bad place to grab a coffee, but I have had far better Americanos. Did buy a soft drink once which was very overpriced considering that it taste no different to Robinsons squash. …

P
Poodz 8 months ago on Google
( 2 out of 5 )

Flat white was really nice, but like the front of many hospitality jobs these days, neither of the two blokes working there said a word to me when serving me. How hard is it to say Hello/What would you like?/Thanks a lot/See you later ? Can’t be that miserable.

JC
Jacob Constable 8 months ago on Google
( 4 out of 5 )

Great coffee, paperless loyalty card system, quick service, and free WiFi, though the size of the place is a bit of a let down. It tries to be cosy, but has generous amounts of natural light which- while pleasant- ruins the effect.

MW
Melissa Wells 8 months ago on Google
( 4 out of 5 )

i enjoy coffee at this shop. i really like it.it’s better if there have more plugs to laptops and phone. friendly staff make the place more pleasant. i hope they will improve more facilities in future.

PJ
Phill Jeffers 8 months ago on Google
( 5 out of 5 )

Good quality coffee prepared and served by friendly staff More

TV
The Vagabond 8 months ago on Google
( 3 out of 5 )

Big space, clean and amazing coffee , service is great. The only reason i gave 3stars rather than 5, is the food. Not many options, and the pastry is always finished early.

C
Clark 8 months ago on Google
( 4 out of 5 )

Great place in chealsea to grab a coffee and get on wifi. Clean restrooms

MA
Mohamed Al Sarmi 8 months ago on Google
( 3 out of 5 )

Good location and staff but not that great service

A
Alex 8 months ago on Google
( 5 out of 5 )

Good coffee nice service

JS
Jenny SMITH 8 months ago on Google
( 1 out of 5 )

Sadly can’t do a half star….. we liked the teapots we didn’t like the the fact that the chap had very long pony tail flapping around (no hair net) but worse still was that he didn’t wash his hands after going to the loo (we were sitting next to the loos). For that reason alone, we won’t go back.

EA
Ellie Asgari 8 months ago on Google
( 3 out of 5 )

Good coffee and sandwiches. Service is a bit chaotic. The tables don’t seem to get cleaned very often and there is food all over the floor.

PE
Pauline Edie 8 months ago on Google
( 5 out of 5 )

Best place to sit and have coffee in Chelsea. More

CL
Clive Leaper 8 months ago on Google
( 3 out of 5 )

Found a vacant table , once seated realised it was next to the khazi. Constant queue as I sipped my coffee. What some fella done in there was a crime against humanity. God only knows what he’d eaten. Yuck.

PB
Paul Bobo 8 months ago on Google
( 4 out of 5 )

Really nice coffee shop with a good selection of food. The staff are friendly and the coffee itself is excellent

GS
Grigory Sergeev (seeyainhell) 8 months ago on Google
( 5 out of 5 )

Best coffee in London, very cozy place and usually very friendly staff. Used to work cross the road and grew very attached to h+h network, all other cafes are very good as well.

LO
Laurence O’Brien 8 months ago on Google
( 4 out of 5 )

Great coffee, very good service. However almost all the savoury food had cheese in them.

RM
Robert McEwan 8 months ago on Google
( 2 out of 5 )

Great atmosphere but ordering system clearly isn’t working. People just taking random orders, waited over 10 minutes and still didn’t get a coffee as had to leave.

AT
Andrew T 8 months ago on Google
( 4 out of 5 )

Great little coffee shop, ok food but man do I wish the dude with the pony tail would pipe down every now and then! nothing shatters the peace of a weekend morning coffee like the random yelling, warbles of the pony tail man!

OK
Oda Kawoi 8 months ago on Google
( 3 out of 5 )

Decent coffee but it was burnt a little. Some of the fridge products were expired.

IE
Imad El Asmar 8 months ago on Google
( 4 out of 5 )

Decent hot chocolate, great service team. Toilet too close to seating area. Ended up running to the park to finish my drink

SR
Sam Riddell 8 months ago on Google
( 5 out of 5 )

Good coffee. Good music. Great vibes. Great place to come and chill, read or do a bit of work. Oh and friendly staff

GD
Greg Davies 8 months ago on Google
( 2 out of 5 )

Weak coffee, overpriced More

KE
Kim Engel 8 months ago on Google
( 4 out of 5 )

Great coffee, nice staff. Food is not so great.

AL
Alimentary London 8 months ago on Google
( 4 out of 5 )

Nice and rich chocolate muffin.So so bacon roll and two good Americanos
Very polite service.

JM
James M 8 months ago on Google
( 4 out of 5 )

Great local coffee place. Nice people, nice snacky food. Indoor and outdoor seating right by Imperial Wharf station.

DB
David Bell 8 months ago on Google
( 1 out of 5 )

Close to the Double Tree in Chelsea. Our worst customer service in two weeks in the UK. Told us we were ordering too much for breakfast and that next time we should go to McDonald’s for breakfast. Unbelievably rude.

EB
Emma Bonney 8 months ago on Google
( 4 out of 5 )

Fab coffee, disappointing food offering in that there is not much. The sausage ciabatta was good though. Coffee excellent

TS
Thomas Schreiber 8 months ago on Google
( 3 out of 5 )

Good coffee and sandwich. Floor full of food, tables have not seen a wipe for some time, too. Staff chaotic.

LG
Les Girvan 8 months ago on Google
( 5 out of 5 )

Nice coffee and grabbed 5 minutes before heading to the train station across the road. Nice staff, very pleasant.

CL
chi liu 8 months ago on Google
( 3 out of 5 )

Coffee!… staff are nice, I can’t say there’s plenty seat because there isn’t but around imperial wharf station there isn’t another cafe in sight… so this one it is then

MB
Mike Burrell 8 months ago on Google
( 1 out of 5 )

Very slow to make a cup of coffee. This seems to be acceptable these days. Why does it take the BARISTAS so long to do a simple thing.

TR
Thibaut Rouffineau 8 months ago on Google
( 4 out of 5 )

Great service, if a bit too relaxed! Great food! Great coffee. Quirky decoration.

EH
Ed Hodges 8 months ago on Google
( 1 out of 5 )

Too small, not enough seating. We left before we could order, thankfully. The inside was a mess and the tables outside were covered with cigarette butts and packets.

ZG
Zoe Glarou 8 months ago on Google
( 5 out of 5 )

If I’ll say that they make the best Mocha that I have ever drunk all around the world, would you believe me???? Please prove me wrong if so!!!

HM
Hafza Mohammed 8 months ago on Google
( 5 out of 5 )

Best coffee I have ever had in London. With the BEST staff.

RB
richard byrne 8 months ago on Google
( 4 out of 5 )

Nice lattes. Creamy and not bitter. Better than a chain coffee shop.

KT
KK Tan 8 months ago on Google
( 4 out of 5 )

Best coffee in town but could do with better option of breakfast / foods.

JE
Josh Everitt 8 months ago on Google
( 4 out of 5 )

Great place, friendly staff. Orders sometimes get a little jumbled in the busy part of the morning though.

AC
Alexandru Costin 8 months ago on Google
( 5 out of 5 )

An pleasure to have an espresso with this guys…thanks. very good

LK
L K 8 months ago on Google
( 5 out of 5 )

Good tea
Lovely ambiance

JA
john Ashton 8 months ago on Google
( 2 out of 5 )

Cramped, complicated, fussy. If this place was any more Chelsea, the staff would be diving all over the place and they’d be sponsored by Yokohama Tires.

NK
Nikos Katsikanis 8 months ago on Google
( 5 out of 5 )

My favourite coffee shop in london! Much better flavour than SB.

JC
James Clarke 8 months ago on Google
( 4 out of 5 )

Great coffee but turn your air con off, it’s January!!

JF
Jesse Finch Gnehm 8 months ago on Google
( 4 out of 5 )

Nice coffee, but limited gluten-free options other than fruit.

NA
Navid Anayati 8 months ago on Google
( 3 out of 5 )

Nice staff, unfortunately they are slow and you don’t want to miss your train. The food could be better.

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