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Write a ReviewIt would be nice if the nurses spoke to you and explained procedures.
Would be nicer if the music in the day surgery wasn’t so funeral like.
Very good staff friendly and good experience. Thank you for taking care of me.
If I could give zero stars I would. Typical NHS service. Not their fault, underfunded and overwhelmed with referrals. My urgent referral supposed to be dealt within 14 days 🤣, what a joke. It has been a month and I haven’t heard. Every time …
This is our second visit and the treatment for my mother is second to none. The staff here are all amazing, including the reception, Doctors, Consultants, and Nurses. They are all so thorough. Thank you .
The staff is amazing! They are working hard!
I am very disappointed with waiting time.I had an appointment and after 4 hours still waiting to be seen by doctor!!! Your manager has to review and to come with ideas how to improve waiting time for patients!
Extremely busy. Limited seating as a lot of people come with another. Staff helpful. Can be a 3 hour wait. But who wants bad eyesight.
With appointment still you have to wait more then 3 hours
If you must go try to change to other hospital. Definitely waisting your time.
Good service with smile, NH keep it up
It may sound perverse, but it is my experience that a clinic where you are seen on time is a clinic where time is rationed. I am often seen on time at Mr Tufail’s clinics, but when I am kept waiting it seems to be due to Mr Tufail and his …
One receptionist on the1st floor lacks basic customer relations. She was very impatient for no reason. …
Appt for 2pm, out of hospital by 3.30. Couldn’t have asked for better staff. The Doctor was also amazing. Polite, kind, reassuring. Thank you MEH, Northwick Park Hospital, Harrow. Waiting for the date of my other eye for cataract surgery.
The nicest staff i ever met. Every single person was warm and helpful. I could tell that they had job satisfaction and enjoyed taking care of people
Come in on time, they loose your notes and you wait nearly 3 hrs to be seen after hearing excuses. Bring dinner as you will waste half a day here.
City Road staff are nicer, but this is not to say staff at Northwick aren’t, but………….well you know.
Excellent treatment and no wait
Very caring courteous and obviously good at the job.
One of the Best Eyecare in City
Receptionist Bharti, old lady on 1st floor is very rude.
The receptionist on the first floor is rude!
Very friendly staff.
Terrible eye hospital , waiting 3 hours , not happy at all , not even good