Horsham Hospital average reviews all over the web

3.9
Total Reviews 50

Average reviews from all platforms

Average Rating 3.9

Average reviews from all platforms

  • 5.0
    29
  • 4.0
    7
  • 3.0
    2
  • 2.0
    2
  • 1.0
    10
Horsham Hospital reviews breakdown:
Google
3.9
50

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50 Horsham Hospital reviews on Google

DH
Dan Hogarth 7 months ago on Google
( 5 out of 5 )

Excellent. Outpatient receptionists very friendly and helpful. I was into my Dermatology appointment 10 minutes early and out again a minute before I was due in. Additionally, the appointment I needed for further treatment was sorted immediately and an email confirmation received before I had left reception! Many thanks indeed.

TS
Tamara Sykes 7 months ago on Google
( 5 out of 5 )

Brilliant service and wonderful staff. Took my little girl for a minor injury and the nurse was very kind and we were seen quickly

AS
Alice Standen 7 months ago on Google
( 5 out of 5 )

Having waited 11 hours at Worthing a and e without being seen I decided to try minor injuries at Horsham. Absolutely stellar service, the receptionist was lovely as were the staff, nurses, and radiographers. Was seen within 10 minutes of arriving and was x rayed, spoken to and treated within the hour 🙂

NR
nicola rees-webbe 7 months ago on Google
( 2 out of 5 )

On arrival to the hospital we went to reception and were told the diabetic screening was upstairs. The appointment was for 13.45 so we waiting where we were told to sit. We sat and sat and no acknowledgement of us, even though we had been …

L0
Liam 0121 7 months ago on Google
( 1 out of 5 )

I’m only reviewing the phone line as the hospital itself I havnt experienced yet. We have an appointment at 12:00 today and I’ve called the hospital 6 times to get through to the anti natal clinic. Every single time I get passed to an …

PC
Paul C 7 months ago on Google
( 4 out of 5 )

Absolutely dreadful signage to find where I needed to go (for a blood test), but the staff I spoke to were excellent and one even offered to walk me to where I needed to go, when I wandered into the wrong area. …

WF
William Fleming 7 months ago on Google
( 5 out of 5 )

Great experience – car parking adjacent to outpatients. Cost £1 for 2 hours – genial and welcoming reception staff – free coffee – prompt attention on time – pleasant courteous nurses and surgeon (Mr Monteiro.)
A model other NHS trusts should seek to follow..

JM
Jamie Marks 7 months ago on Google
( 5 out of 5 )

I had a Biopsy under Dermatologist Consultant Surgeon Dr. Minal Patel & Sister Natalie RGN. Superb support as I have multiple health issues 100% Wheelchair user had to sit to under go minor Surgery, can not be flat Face down as would impede …

BL
Bex Lunniss 7 months ago on Google
( 1 out of 5 )

I phoned minor injuries to find out if I could pop down with my daughter, I was told if a arrive before 4:15 it will be fine. Got there at 4:05 to be told by a rude receptionist that it was full capacity. I explained that I’d phoned so a …

CC
Charlie C 7 months ago on Google
( 1 out of 5 )

Still baffles me how the NHS manage to employ the least compassionate and rude reception staff – not at every site I hasten to add, but they really do manage to find some whoppers. The receptionist at Minor Injuries Unit at Horsham …

JJ
Jo Jojo 7 months ago on Google
( 1 out of 5 )

I would have give 0 if i can . Never to to Horizon ward , no compassion , most staff are rude and incompetent . Very disappointed

SG
sue gallagher 7 months ago on Google
( 5 out of 5 )

Never had any problems, wish had an ER 24/7

JW
Julie Whitworth 7 months ago on Google
( 1 out of 5 )

Well don’t bother referring yourself for MSK podiatrist here. H so didn’t care about my foot which I walk over on, turn inwards and have tendinitis. Issued me with some insoles that took 5 weeks to come, signed me off and said didn’t need …

EP
Eleanor Pearce 7 months ago on Google
( 1 out of 5 )

Was referred here by 111 for a knee injury. Told the 111 team it was recurring but they said as I had reinjured it again it had happened less than a week ago, it would be fine to be looked at by them. Got to the unit and was turned away …

CC
Cian Cousins 7 months ago on Google
( 1 out of 5 )

Explained I had a massive phobia of blood tests and the nurse was not as understanding as previous nurses who have taken my blood elsewhere. …

PH
Peter Hillman 7 months ago on Google
( 5 out of 5 )

Several physio appointments after a hip replacement operation at East Surrey in February. Was signed off and discharged on 13 April – all appointments OK with very pleasant and professional staff – thanks James!!

HH
Hugo Hugo 7 months ago on Google
( 5 out of 5 )

Dermatology Dept. I had an appointment with Janet O’Hagan on Friday. After a bit of a wait I was fantastically well attended to by Janet. I’m having a mix of private and NHS treatment and have to say, not for the first time, NHS is …

NK
Natalia K 7 months ago on Google
( 5 out of 5 )

People there are very friendly and it’s a place mainly for the routine appointments rather than some emergencies. I have a positive experience with antennal clinic and eye clinic. Sometimes there are queues if you need to have a blood tests done, but the waiting times are acceptable.

LT
Laura T 7 months ago on Google
( 5 out of 5 )

We have recently moved into the area and so far my husband has attended due to chest pains and an elderly neighbour slipped in the snow and broke her wrist. Impressed at both the patient care and the speed at which seen, what a godsend this hospital is. Don’t know what we would have done without your emergency service!

KM
Kim Monk 7 months ago on Google
( 1 out of 5 )

I would think long and hard sending your loved one here, my dad chocked on this ward we was noticed by another patient 2 day’s later he was admitted to east surrey hospital with aspirated pneumonia…..Not ENOUGH STAFF …. CARE and respect.

CK
Charlie Keen 7 months ago on Google
( 5 out of 5 )

I injured (cut) my wrist badly 10.01.2020. I am a poultry butcher so knives are a risk !! I saw Cathy as her last patient, it was gone closing time and she could have sent me off to East Surrey, BUT she took the time to thoroughly look at …

GS
Gareth Still 7 months ago on Google
( 1 out of 5 )

Maternity Ward

Wow, where do I start! Neglected, mistreated, uneducated staff, lies, threats …

BA
Brown Andy 7 months ago on Google
( 5 out of 5 )

Great improvement can be seen and felt at the AE department. We were done at A&E within less than an hour. Seen by a senior nurse practitioner who was appropriate for our concern. Great diversion and distribution of work according to clinical need.

EW
Emma Weinbren 7 months ago on Google
( 5 out of 5 )

Lovely staff at minor injuries clinic helped me after fall on the ice. Very friendly and hardly waited at all. Special thanks to the nurse Cheryl who helped make sure I was ok.

S
Stan2008 7 months ago on Google
( 4 out of 5 )

I’ve only ever used the blood test centre here. The wait is often several minutes – 35 minutes the other day, but the staff are always professional and friendly.

JE
Jan English 7 months ago on Google
( 5 out of 5 )

Fantastic staff. Very quick. Am needle phobic and faint. They allowed me to lie down and we’re really kind understanding and didn’t hardly feel anything. Very very impressed. !!!!!

SP
sandra poulton 7 months ago on Google
( 5 out of 5 )

I came to the hospital with a swollen knee and was treated with tremendous skill & kindness by Michelle & Verna. …

AC
anthony cave 7 months ago on Google
( 5 out of 5 )

Second time I have been for blood tests.. Staff are always lovely and helpful and the service was great.. In and out in a few minutes.. Other trusts could learn from the Horsham team..

TT
Teresacook Teresa 7 months ago on Google
( 5 out of 5 )

Visit to minor injuries with a broken toe , fab service and a very attentive senior nurse Wendy , thank u so much

CN
Caz Nickleson 7 months ago on Google
( 5 out of 5 )

Amazing staff helped me when I broke my ankle. They were very quick, efficient and patient with me as I was a bit dazed in pain!

WS
william sinclair manson (Billy.) 7 months ago on Google
( 4 out of 5 )

a clean well run Hospital, with nice staff, under the circumstances, went for bloods was in and out in 10 mins, parking a bit hit and miss but its ok cheap enough.

RF
Robert Frost 7 months ago on Google
( 5 out of 5 )

Extremely efficient and well organised, thank you to Mary and the team for rectifying my lacerated hand so professionally. Regards Robert

MK
Martin Kulin 7 months ago on Google
( 4 out of 5 )

Please note Google has the hours correct but only if you don’t need an xray the minor injuries does not have xray at week ends

MF
Mrs Foster 7 months ago on Google
( 4 out of 5 )

Standard.. a little run down. Parking is 60p an hour of you pay by cash or card or £1 an hour on Ringo!

LA
LESLEY ARMSTRONG 7 months ago on Google
( 5 out of 5 )

Excellent service and nurses are lovely

PC
Peter Cook 7 months ago on Google
( 5 out of 5 )

This is a lovely hospital, staffed by wonderful people. Well done to you all.

NA
naomi azopardi 7 months ago on Google
( 2 out of 5 )

The length of time waiting for a blood test is ridiculous. Can hear the staff chatting and laughing and no one being seen.

AT
Andrew Tullett 7 months ago on Google
( 5 out of 5 )

Great service, staff really friendly and helpful.

CW
Christopher Williams 7 months ago on Google
( 1 out of 5 )

Rude and unhelpful reception.

TT
Terry Thornton 7 months ago on Google
( 5 out of 5 )

Super friendly and helpful staff. Great little tea bar.

JC
James Champion 7 months ago on Google
( 3 out of 5 )

Very long wait. The staff were nice and friendly though

DS
Dan Smith 7 months ago on Google
( 4 out of 5 )

Amazing speed of service when in need of minor A&E attention.

TM
Theresa Marriott 7 months ago on Google
( 5 out of 5 )

I have always been treated very well on my visits here….

KT
Kelly Taylor 7 months ago on Google
( 3 out of 5 )

Parking not great

DJ
Dave Jackson 7 months ago on Google
( 5 out of 5 )

Limited parking but otherwise good

RH
Robert Harding 7 months ago on Google
( 5 out of 5 )

Great antenatal/ midwife services

ME
michelle elliott 7 months ago on Google
( 5 out of 5 )

Very clean and friendly staff

RF
Reuben Farhall 7 months ago on Google
( 5 out of 5 )

OK as it goes for a hospital

JL
june love 7 months ago on Google
( 4 out of 5 )

Very clean

TG
Teibaz Google 7 months ago on Google
( 5 out of 5 )

Good

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