Mothercare reviews

Your kids needs, with god quality

As always exceptional service from staff. Have to say I have always been impressed with the customer service from all members of staff in this store, and nothing has ever been too much trouble for them. The quality of the goods from …

Mothercare Shirley Solihull is my local store and is such a convenient store for me. I shop there regularly for my child and even for my forthcoming baby. Sales are great and can pick up some great bargains. Staff are lovely and helpful and …

We went to the expectant parent event at the Shirley store today. It was really informative and a lot of the staff were knowledgeable and helpful. However Hannah really stood out. She helped us with choosing a pram and was really good at …

Popped in here purely for the soft play with my 2 yr old grandson (and to grab a much needed coffee from the very conveniently located cafe within Mother area)! Felt it a bit pricey for the soft play as it was a very small play area, …

A good choice of products. Sometimes there’s a good sale on but when items are full priced they are often a lot more expensive than Amazon or other shops. The store is reasonably presented although the toilets are pretty disgusting. The first floor is extremely hot and discourages us from browsing it

Fantastic customer service. We would to thank Helen in particular. Helen spent a good 1hr 30mins with us on 19/10/19 answering all of our queries. Her knowledge and expertise was fantastic and helped us with our decision making. We ended up …

Attended a expectant parent event at Motherecare manager and staff were great and the talks given were informative and just the right level for where we are on our journey. Particular well delivered by Danielle and Michelle the talk on travel options. Good work we will be back.

Went along to event on Sunday.. Very good and enjoyable.

We meet a lady called Helen. Who talked about baby safety in a cots. She was so …

Hi

I would like this feedback reaches your valuable member of your team, my wife …

Had an issue with a baby car seat today, and was helped by Jayne. She was absolutely fantastic at sorting out our problem, and went to great lengths to make sure we left as happy customers. She even installed the isofix base in my car, and …

Poor stock and unhelpful staff. On our last visit one member of staff informed us that what we wanted was in stock but then couldn’t find it. Fortunately another member of staff overheard and insisted it was definitely in their store then …

Went to this store today to pick up my replacement pushchair what customer services sent to the mothercare store . Traveled a hour to be told by a snotty store assistant no she was very Attitude Towards me . I suffer from bad Anxiety and …

As first time parents, my partner, mother in law and I went into Mothercare yesterday and we were so pleasently welcomed by Adina. We already had in mind which pram we wanted, but she confirmed to us all of the pros and cons and how highly …

Average stock – furniture delivered with parts missing that we ended up sourcing and replacing ourselves. However, staff in store very helpful and attentive to struggling pregnant mothers

First visit to the store and it was great, Surjit was one of the staff who was really friendly but professional at the same time and helped us big time in getting the right stuff. …

Don’t buy from mothercare full stop – our baby is due in July and we have recently ordered what we needed. …

Went to mothercare today and got a bt baby audio monitor when I first got to the till the women tried to let me buy the empty box and I had to explain it was only a display box as they never have the whole thing on the shelf only display …

Was having problems ordering through klarma so I went in store and I couldn’t be happier with the customer service especially darcie, Ellen and the store manager without there time and help I wouldn’t of been able to get my pushchair bundle sorted so thanks again I would highly recommend using this store

I went today with a problem with my mothercare travel system it’s 9/10 months old and I found staf extremely helpful and helped me fix my issues I’m very impressed I was worried as I read some bad reviews on how they treated customers when …

Useless staff, I not even busy and waited over half an hour to be served even though there were staff available. No product knowledge, no care for customers. All after spending the best part of a grand. Never again

Rachel was really helpful today, made us feel welcome and knew what she was doing! Would highly recommend!

Extremely friendly and helpful staff. Widest range of products than any other baby specialist store. Huge carpark.

Watched all around the shop like a criminal with my three well behaved children then get to the counter no one in sight ended up putting things down and going toys r us much better in there no beady eyes on us while we shopped this branch is awful

Adina at Mothercare Solihull is so knowledgable in car seats! Very patient and an asset to the store.. #payrise

A lovely branch of the mother care brand with top quality products and a great range! I really enjoyed ,y visit here and will be visiting again soon!

Nice layout and fairly easy to navigate through the store, friendly staff on site to ensure any questions were answered.

Well laid out store and decent staff on hand. Great place to pick up your deliveries too

Bad delivery Every time! Shame for such a store. Because they do not deliver right they make you reorder or cancel the order! 2 to 3 times happened to us

Absolutely brilliant store. Have always had a good expirience with staff, products and customer service.

Stunning but very pricey for first time baby. A lot to choose from. But their is cheaper options if u shop else where aswell .

Very helpful team, but they do often seem a little understaffed. Very good team though.

michael rosen is my baby, mother care helped me raise him with some chocolate cake in the fridge

Online says its open till 8pm. Got here and so did another customer at 7.15pm and it is shut! Not impressed. Wasted journey

Friendly, helpful staff. Good range of clothes and toys

Great size shop with helpful staff, can be quite busy

Friendly and helpful staff. Ample parking. Little bit expensive

Nice shop to go for all you children’s needs

Very helpful staff, that made us feel welcome

They will close down all stores shortly.

It is very good place but it is pricey

Fantastic experience every time I go

nice play are for the kids beside the cafe

Rude, condescending staff. Don’t bother.

Good for all aged children

Was good

One of the better stores

Has a photo service in store

Closing down Saad

Awesome helpful staff!

One stop shop for everything