Newport City Council reviews

You’ll have less and pay more for it. Newport City Council consists of Marxist idealists who use their flase sense of compassion as a tool to provide you with less services, to ‘protect the environment’ but force you to pay more for it.

I have to say I am very disappointed by the service provided regarding the cost of living payment.
The council is asking me to send copies of my bank statements to verify my bank …

We paid for a collection of a sink & toilet but the arrogant bin men refused to take the toilet as they said its not on they’re paperwork.
Terrible attitude & rude. Typical council workers !

Plenty more “nasty pieces of work” there as per previous review. Out and out liars throughout it seems.

I am a partially disabled and disfigured man who has struggled all my life and I now live in a 1 bedroom flat. 1st off they refused to give the deducted rate that I was entitled too to which I was informed by my landlord to claim them when …

Last year I was on assisted bin lift collection from May. 4 weeks and many phone calls my recycling was actually picked up. Quite a relief. However, for over 2 weeks, and once again many exhausting phone calls problem has started again. I …

Would give 0 stars if possible. James Clarke you are one nasty piece of work, making someone homeless and charging them 8000 to do so. See you soon you pencil pushing mug

3 times to try and call to get information on my Council Tax. All in a queue for 15 minutes or more only to get cut off every single time. An absolute shambles of a council. And they want us to pay for services that can’t even be bothered to answer a call. Total joke.

Like so many others trying repeatedly to make appointment for a slot at the tip. Website is a joke. Never working. I would recommend replacing your tech guys as dont seem up to the job. As for contacting them on the phone it would be easier …

( I have had cause to revisit my review in July 2020. I thought that maybe the level of service in the last few months would remain at a similar level , as employees were supposed to be working from home. However, having tried but failed …

Pretty sure the people they hire here are the same chavs that hang around the bus station, Foul attitude and very passive aggressive. Never help with any inquiries you may have and hang up if they don’t have the brains to assist you with the issue you are having. Waste of tax payers money.

Rang yesterday to make a complaint of no bin collection, turned out that it wasn’t this week – my bad, fair enough. But this RUDE ARRAGANT woman (If you can even call her that) says ‘Im just sorry you’ve wasted your money calling’ but said soo sarcastically! Thing is I have Free minutes anyway not that it’s your concern!

Been waiting 18 months+ for them to process an application for Single Person discount, each time it is conveniently lost and all the while they charge me full whack. Every person you speak to tries to transfer blame back to you. Might as …

Residential parking enforcers going round ticketing in areas where there us plenty of parking. I’ve still to receive my permit when I complained I was told not to park outside my house. Why during a lock down are these essential workers?
Disgusting Newport city council!

What an absolute joke! Can’t get through on the phone, cut off after waiting 20 minutes. Tried the website, I’m trying to report a street light, no joy there either. Complete waste of time!

I don’t know what the council is for, I live on a street where I pay resident permit, I have neighbors who put bins on the street to save space for the car, that I know we pay for the street and not for a space in front of the house. I …

I had a blocked waste water drain outside my property. I called Newport Council at 8.15 to inform them and a vehicle came to clear it at 10.15. Congratulations to the waste dept for a brilliant response and also to Sheridan the telephonist who took my call

I spent a long time clearing our rear garden of decking, walls and other associated items. Some had to be collected by council services due to volume and weight. The service that was provided throughout was excellent.

Would give 0 star if I could. Complete circus full of jobsworths with nothing better to do than make things 100 times more complicated than they need to be. Pathetic organisation!

Recycling trying to register is a nightmare and a waste of time telling me i haven’t included my address when i had then re trying telling me postcode dont exist i have lived here 15 years so yes it so exsist bloody joke

Ive lost count of how many times I’ve asked for replacement recyc containers to replace the ones that get lashed halfway across the road and are never seen again. They’re bloody quick enough when they want something from us though, aren’t they?!

Reported tree with broken branches overhanging the foot path at the back of Stockton Clise at 14:25. By 15:45 the branches had been sawn off the tree and taken away. Cannot fault the way this incident was handled. Well done NCC. Very impressed .

The grounds and pathways at St Woolos Cemetery are treacherous. The grass is waist high, there is only one standpipe for water in the whole area and the footpaths have been left uneven, overgrown and very dangerous

For the last 4 years I was trying to contact environmental officer which was just waste of my time, as he/she never called me back. Complete waste of tax payers money to keep that role.

Well done Newport Council, Lois who answers the phone, listened, then dealt with my query efficiently…Thank you Waste and Recycling team whom
resolved everything promptly.Top class service…

This council is a joke. Someone have to stop them ripping off people. Everyday they have something different to say even if you used their online they don’t respond and you will be to blame.

It was much better when a ‘real’ person answered straight away and directed you to where you wanted to go rather than a series of choice lists.

They cant be bothered to reply to requests made through their website, they also illegally refuse to give refunds for services they have not provided.

Verges, pavements, streets, roads etc not maintained well enough, what is council tax for?

Scumbags, controlled by the powers that be, these people are no longer human beings, they have been completely sucked in and bow down to the idea of authority, they are robots who can’t think for themselves. Newport ‘City’

Trying to book a time slot at the tip no dates given,phoned also 25 mins wait gurr

Who thought it was a good idea to cover all the street signs with smiley faces when trying to use the street map ..

Just spent 36 minutes to get through to the council,only to be put on hold and then cut off!!

give the guy his bitcoins back

Terrible council got to be the worst in Britain

1 hour waiting on the phone

Hard to get on site want my location re my phone

unhelpful. waiting times a joke just all rubbish

Why the hold on the phones when costumers need to speak with one of you

The website is like the staff, it doesn’t work either!

Online enquiry and request.

An absolute shambles of a council.

❤️

Absolute joke of a council

Absolutely a joke