North London Muslim Housing Association Limited reviews

The Winter Holiday Programs Was A Hit Back-to-Back!!
NLM Housing, sometimes I wonder if it’s the same housing association because I have read a whole lot of reviews…This housing association staff members (All …

This housing association should be banned! Their level of customer service is concerning. They call them selves MUSLIM ! THEY ARE A DISGRACE TO ISLAM! They seem to be fully qualified to keep slamming the phone down on people, rubbish bunch of rttern eggs!

DISGUSTING SERVICE! Appalling customer service with maintenance staff claiming to be housing officers.
Maintenance staff avoid carrying out works reported by tenants or find various …

DISGUSTING DISGUSTING company. Fail to respond to urgent emails and do not communicate in a good manner at all. Clearly they have no understanding of customer service. They do not care about tenants and are quick to throw the word eviction out. I’m beyond shocked, should be ashamed of themselves.

Guy named olu that answers the phones is rude full of lies with no level of professionalism or human character. Absolutely usless

Absuloutly disgusted in the level of service and support given. They have no sense of customer care. They treat tenant very unproffessionaly and never help. The people working on front desk taking calls have no level of customer service and …

I read many negative reviews ,I just wanna share my experience with this company, since day one when I signed the contract till moving to the flat, any enquiries I need as soon I emailed them doesn’t take long to accept and come and fix it, …

They should remove the word ‘Muslim’ from their name as they are misrepresenting muslims with such rude, disgraceful, careless behavior. Absolutely disgraceful Housing Association. Such poor customer service. they simply dont care about …

NLMHA is one of his kind Best service well mannered staffs I remember when I moved into their property they are like just an angel in my life, let me use this opportunities to than the very first staff I meant there Aisha Akhta and Sidra Waqar thank you guys and the management for everything

I want to let everyone know that NLMHA is the worse housing. They are so unprofessional they not helpful at all and they do not know how to treat the tenant. We pay full rent and the services they provide is appalling. The maintenance staff …

The staff on repairs team and all phone lines are horrible. They have zero respect towards their own tenants. They have no clue on what they’re doing. Poor management. Never move in with this association.

Incompetent rude staff on the phones. Spoke to a very rude woman called ‘Sumera’ who hung on up me 3 times when I asked to speak to her Manager. Absolutely no customer service skills, lack of empathy and extremely rude and abrupt.

Horrible company. Charged us rent for a house we weren’t even able to move into due to the global pandemic. They don’t reply to urgent emails but have the audacity to send threatening letters about losing our home if rent arrears aren’t cleared. (Even though evictions are currently illegal.)

I am a resident with this housing association and anyone that reads the previous 1 star reviews have no idea.
This is a housing association for everyone not just muslims and the mayor of …

I live in oriana house and were all paying service charges. The communal area hasnt been cleaned for months. Its disgusting the plaice has gone wright down hill.it use to get clean every Friday .whats the the point of paying service charges when there is none.they make me sick.avode at all costs

The service is incrediably poor. The maintenance team is very unprofessional and there is no support from the managers. The association really needs to work on customer focus. Very disappointed and highly recommend people to look elsewhere for housing accommodation.

The service is very POOR. Olu is very UNPROFESSIONAL and RUDE. He should not even be working there as he is very CARELESS and is not BOTHERED about peoples problems. As a tentant who pays rent they refuse to come and fix things. Absolutley DISGUSTED and APPAULED with the staff and with the way they have handled things!!!

Had garden fencing put up today by Urfat and his team from London maintainance they have done an amazing job thank you all so much would definitely recommend for all jobs big or small they do fantastic work extremely professional and also so polite.

Excellent service, have been a tenant for many years. Repairs request are dealt in swift and timely manner.

I had called up to sort out my gas heating supplie as I had no gas because of a fault on my meter Iwas put through to Ola in maintenance he was extremely rude I had told him that he needed to call the gas services as it’s with our …

rude horrible nasty racist staff who think they can talk to you anyway they want to.. they have no manners and money hungry stay away from this housing association that everyone who already has a property is desperately trying to escape

A housing association putting Muslim in their name is not exactly the smartest move. Especially in a country that is trying to promote equality and diversity.

The.Most.Unprofessional.Organisation.I.Have.Ever.Had.The.Misfortune.To.Encounter. Should be investigated for embezzlement. All of the staff are rude and incompetent. I do not know how this organisation is allowed to operate.

They do not reply to emails or return phone calls. So unprofessional.

Bunch of muggs and waste people.

Rude, unprofessional and aggressive receptionist raising her voice when I asked her if she could answer my questions about housing!!

Disgusting association hopefully no contractor ever wants anything to do with them

Appalling attitude

Mostly had issues in dealing with them