North Yorkshire Mortgages reviews

Serena has been really helpful!
As first time buyers we weren’t really sure what the process was/what information was needed but Serena made everything really easy, she took a lot of the …

Serena was really honest, open and upfront about what to expect and what my options were. She made the process really easy & stress free. She was really reassuring and supportive and did get me my mortgage offer!

Serena has been a great support as a first time buyer. She guided us through our first home purchase, offered advice when the first sale fell through, and continued to support us as we reached offer on the second home. She even got us an …

Serena was so helpful. Despite initial conversations with Serena, we had decided to pursue a mortgage through our bank as they had been contacting us regularly regarding mortgages/savings offers, only to find that crucially we had not been …

Serena has been amazing, I would definitely recommend. She breaks things down into understandable terms and actions you need to take. No question is too silly and she gets back to you quickly. She’s made such a complex process feel easy!

I used Mortgages by Serena when I was looking for a BTL Mortgage.
I was happy to pay the broker fee even though in the end I didn’t require the mortgage. …

Serena is absolutely amazing at her job, she was always on to answer any questions my partner or myself had and no question was a silly question,
Serena is professional but also so down to earth, …

Serena has been a great help to us from the first day we made contact with her.

Although i found her on Instagram and was initially worried about using her, our …

What can I say about Serena?

Serena is an absolute god send! Me and my fiancé are first time buyers, have no …

I would highly recommend Serena, she has taken the stress out of house buying! She really knows her stuff. She got us a MIP within 4 hours after our initial meeting & by 4pm that same day had completed full application. Serena has advised …

Can’t thank Serena enough for holding our hands through our mortgage application.
Serena has answered every question, given us invaluable advice and has been our rock over the past few months.
Thank you!

I had always been under the illusion of going directly with your bank or building society when getting a mortgage. I thought naively that they would look out for you for so many years of custom etc. Well how wrong was I. After awful quotes …

Excellent independent advisor, very thorough in gaining all documentation prior to application. Walks through everything with you. Really knowledgeable, can recommend conveyancers which were less expensive than local conveyancers. Really …

Fantastic Service.
Began seriously looking for a property recently and had been to a couple of viewings. …

Sernea is amazing! Recommended by my brother and sister in law. She was honest, hard working and down to earth throughout the entire process. Got us as first time buyers right through to mortage being accepted and even after! She is worth every penny and then some!! Would recommend her in a heartbeat x

We currently work with Serena when recommending a Mortgage Advisor to our clients.
We receive excellent customer service when referring work over and receive …

We started our journey with Serena at the end of 2022, when we decided to buy a bigger family home, DIP secured fast and efficient. The process was explained to us fully and no question was too stupid. Serena made us feel at ease and really …

Serena is really the best mortgage advisor I could have asked for. She’s been so helpful and patient with me, a completely clueless client who didn’t know much about buying a property. She’s been there from the very start of my house buying …

Serena has been an absolute Godsend whilst we prepared to buy our first home. We had been in touch with her at the start of the pandemic in 2020 to see if we were in a position to buy. At that time we weren’t but she gave us all the …

Serena is quick to respond and very down to earth. She wants to make sure she can get the best mortgage for you and even went outside of her working hours to make sure our application was processed as soon as possible due to one mortgage …

Serena works tirelessly to make sure you a) understand the jargon and b) get the best mortgage for you. The Factfind session is the best money you will ever spend; it’s never too early to get one and she gives so many hint and tips given …

Serena has helped us through a very stressful process and has supported us the whole way through and remained positive and professional throughout! She has guided us and answered all questions even when out of working hours. She has been a …

Serena has been very helpful throughout our mortgage application, her communication time is second to none and has been very efficient when dealing with the various parties involved. Her prices are better than brokers we have dealt with previously and she is worth every penny. Thanks!

I was initially recommended Serena by a financial advisor at work. I cannot recommend Serena highly enough. I was a first time buyer and had no idea where to start, Serena was there from day one to help me along the way. Serena provided …

Serena has been part of my journey for nearly a year now, and has helped me every step of the way. Always available to ask questions and quick to respond to emails. She has got in touch at every step of the process and is always very clear …

As a first time buyer, Serena was extremely helpful with explaining the whole process to us and made us feel a lot more comfortable when approaching each step. As me and my partner both work shifts, Serena still managed to fit us in in the …

I cannot express how much Serena helped me to understand options. She was so patient and understanding and helped me to realise the path I wanted to take in the purchasing of this property. I highly recommend Serena’s service for anyone needing a mortgage. First class service- thank you for everything!

Serena has be absolutely brilliant, she is professional, friendly and efficient. After swapping from a different Morgan advisor serena gave us all the support we needed as first time buyers, she made us feel like no questions were silly. We …

As a first time buyer I didn’t fully understand the process of purchasing a house – as none of us really do! Serena has made the whole mortgage advise / application / offer process an absolute breeze, and all within the space of 4 weeks …

Serena has been so amazing helping us get out first mortgage for our house!

Smooth and simple process with Serena as she explains everything in detail and …

Serena handled a remortgage/ family purchase for me . She was extremely professional throughout the process and talked me through every step . Serena sought the best deal for us and kept in contact throughout. She gave fantastic advice and …

We originally enquired with Serena early 2021 and she has been amazing right through to now (July 2022) where we have just had our offer. We had a highly adverse case which wasn’t an issue for her and was always extremely helpful and …

Fantastic service start to finish! Serena helped us from the initial stages when seeing if we were in a position to by the property we were renting when the owners decided they wanted to sell. She explained each stage of the process and …

I found Serena through Instagram and when it came round to us remortgaging, we needed some advice so went to her straight away.
Serena is incredibly thorough and ensures that she takes enough information to …

Could not recommend more!
I had no clue where to even start and i knew nothing about buying property other than you need a deposit! Serena has been so professional, held my hand the …

Just had an initial meeting with Serena, and I can genuinely say it’s been life changing! We have spent months struggling to find a way to achieve our property goals and getting disheartened, feeling like we were coming up against constant …

Serena has been brilliant from the start with my very tricky case. Very honest, quick to reply to any queries and really knowledgable on the whole process. Amazed that I got a mortgage offer with my financial history and I absolutely 100% could not have done it without Serena’s help. Thank you so much!

Serena makes the process of applying for a mortgage feel simple and straightforward, she has so much knowledge and worked really quickly to get my application done and reply to any emails I sent her. She was a pleasure to work with and I would definitely recommend her services to others.

We had a great experience with Serena, as first time buyers, with a complicated credit history we were uncertain we could get a mortgage and had experienced a few knock backs from ‘free online mortgage brokers’. We found Serena really …

I found Serena after already paying my current broker over a year ago (I’m STILL trying to buy my first home)! She has always taken time to help and advise me along the way after being let down 3 times by vendors. I really appreciate all the help and next time around won’t hesitate to use her services!

Serena offered to review my original income protection after seeing during our mortgage appointment that it was inadequate for the protection I needed. She went through everything I need with a fine tooth comb to ensure I was covered for …

Serena has been like a breath of fresh air. From the start, Serena took the time to understand my complex requirements and gave me many viable options to which would assist my end outcome. She was freely available, communication was impeccable and her service was second to none. I would highly recommend.

Serena is amazing right from the beginning, as a first time buyer it’s been scary for me but Serena has been there whenever I’ve got a question or need something doing as I’ve never done something like this before. I would 100% recommend her to anyone buying a home

Serena helped us with the whole process removing all the worry and stress from applying for a mortgage when moving house. She’s happy to help with everything, very professional and went above and beyond answering questions out of hours …

Highly recommend Serena. She was professional and supportive and she answered all my silly questions as a first time buyer. She explained everything thoroughly and in language I could understand. Totally feel like she held my hand through …

Serena did a fantastic job for me. 1st mortgage at 52 was a bit of a shock to say the least! She made the whole process easy even when it wasn’t. Highly recommended thanks again.

As a first time buyer, I didn’t know much about
Mortgages and the process of buying a home. Serena has been so helpful and always there to answer any questions I have and put my mind at ease. Thank you!

I was due to remortgage and my current lender couldn’t offer me a decent rate so I was left to fend for myself! Rather than spend hours on end on hold to a telephone interview appt with lenders I might not have ended up going with, Serena …

An excellent experience from start to finish, Serena professionalism and knowledge of mortgages and home buying put us at ease and ensured the process went smoothly, she even went out her way and changed her diary so I could attend an important session to ensure no delay – thank you

Serena was very helpful with my mortgage application. Looking out for the best packages on the market for me and very fast in doing so. Would recommend!

With been a first time buyer Serena made everything so simple and easy for me to understand everything from the very first phone call. I would highly really recommend her.

Serena made everything easy to understand by breaking it all down for me. Great service, would really recommend. Thanks Serena!

Serena helped me out lots buying my first house, she was already ready to answer any questions I had and made the whole process allot easier

5 Star service received. Would happily recommend to friends and family.

Serena is professional, friendly and extremely informative with her service. Highly recommend.

Would highly recommend Serena, no issues and kept us informed through the whole process

Serena is amazing and so helpful highly recommend x

Very professional and went above and beyond to help me! Would recommend