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Write a ReviewWe were in Manchester to watch the United match over xmas and stumbled onto this shop on our walkabouts. What a place to shop as my husband and son were very impressed and found lots of nice things. Will definitely make a trip from he South to here again as the staff and atmosphere are just amazing. Thanks you for looking after us.
Haven’t been in for years but really pleased with how friendly and helpful the guys were. Sorted me out with a lovely pair of Mephisto’s in green. Will be back soon, thanks.
Great service, great products. Ordered the Berghaus Tempest 89 Jacket in blue from Oi Polloi last month. Quick and professional service and the jacket is mint. Great range of designer clobber.
The worst customer service I have ever experienced in my 25yr in manchester. The staff are unhelpful, arrogant and unprofessional. The staff dont smile, or say hello as you walk into the store, instead they look at customers in a …
AVOID the online shop – absolute scam and a shambles of customer service. They didn’t send all the items that I ordered and tried to blame the courier for not delivering. A month later and they still haven’t accepted fault or offered a …
Absolutely disgusting avoid at all costs. Customer service is literally the worst I’ve ever experienced. As it stands I’m £500 out of pocket and nothing received, all they can say is contact your bank???
Don’t recommend having your stuff sent to this store. It told me it would take a couple of days to get my bag delivered but the tracking wasn’t updating, when I followed it up with customer care they’ve stated it’s been lost in transit and are having to issue me a refund 10 days later.
I’ve shopped here for years. My favourite shop in Manchester.
The best menswear you’ll find in Manchester guarantee it. There’s something for …
Avoid!
Bought a pair of shoes from here online. When I received they were clearly worn …
AVOID – don’t send all your items and refuse to resolve.
I used to shop here often and it was one of my go to places when shopping in …
Don’t bother
Can’t pay over the phone or send invoice out …
Ordered 4 items in the black Friday sale. Received only 2 items and 1 item that I didn’t order. Tried to resolve this with customer services and referred to JD Sports claim team, who rejected my claim on the basis that the parcel was packed …
Since the new website was updated its gone rubbish. Customer service is terrible ordered a Battenwear bag 6 days ago not heard a thing and you can never get through on the phone but they have taken the money. OI POLLOI you need to get back …
In store experience is bloody marvellous – always has been. Great layout, good tunes and attentive staff. …
Shame about the lining up system from ppl who have nothing to do with the shop. The 1s who decide which order ppl get there shoe’s and also put all there mates names down 1st so they can sell them on eBay 🤔😒. But the Staff at the shop were friendly and also helpful. …
Really great customer service, easy to reach and rectified my small issue quickly
Overpriced store with uncompetitive rates. The yeti rambler bottle, for example, is only 18 oz for £30, yet I was able to get the larger 26 oz for £30 elsewhere. I don’t think all the staff are that welcoming, after blanking my friend who said hello as she entered, though I was pleasantly surprised the last time I visited.
Ordered twice and both orders cancelled days later as product out of stock. Joke!
There’s no other menswear shop in Manchester that compares to Oi Polloi. They always have a great range of stylish clothing and you’re bound to find something you like here.
Staff are so up themselves they can’t even say hello or goodbye to customers
Get looked up and down by pretentious self absorbed shop floor staff who look like beggars off Piccadilly gardens, you get paid minimum wage to sell high price point items. Get over yourselves. Shop has gone rapidly downhill, thought the JD …
Went for the Adidas Newton Heath trainer and even though there was well over 200 customers and a till broken the whole thing went quite well, just wish the weather would have been better….
Given the poor experience of my last purchase (double charging for a single item, delays in delivery and incompetence in sorting out the problem). It definitely feel like JD Sports significant control is having an impact on this once legendary retailer. It’s time to move on – me thinks.
Still the best store in Manchester, I always end up spending a fortune when I’m there, staff are always helpful with getting additional sizes for you to try on and complimentary when it comes to your choices
Bought a shirt, they sent a jacket instead. Asked me to waste my time to send it back for a reimbursement, I said it was disappointing and since I’m busy I thought I’d keep it. Realised it’s the wrong size – not only the wrong item. Wrote …
Good shop with an excellent choice of clothing etc unfortunately my sizes not in stock even though it was showing
Native Craftworks trail shoes ordered, box opened, the leather shoelace of the right shoe was torn off and the remaining piece was simply thrown into the box. The torn off shoelace is unusable because the rest is too short to be tied … nice1!
Lots of reviews mention poor customer service and aloof staff. I agree. Some good clobber but a bit tired of adidas re issues. Not the shop it used to be and staff could be friendlier.
Great store stocking the best brands and finest collections from around the world. Manchesters finest but serverly let down by the arrogant and dismissive staff. Good customer service costs nothing and as the winning Oi Polloi formula has …
Swear to god the products are amazing, but the colleagues are as dry as it comes. I said “hello” upon entering and “thanks, goodbye” whilst leaving and both times they just stared at me, expressionless like I just killed their dog.
I can’t keep away from the Ancoats store. It’s an Aladdin’s cave of quality clobber.
Staff are always on hand to help and are really chatty.
Looking forward to my next purchase.
Really bad customer service. Not interested if you have a problem with an order. Better off spending your money elsewhere
Have used Oi Polloi for years and always had good things to say. Unfortunately my last experience was pretty awful. Received the wrong item, staff didn’t seem particularly bothered but asked me to return and they’d send the right ones. Once …
Massively gone down hill in terms of customer service with online orders. Ordered a jacket, paid for it, waited 3 weeks like a plonker and then called them up. Zero knowledge of the order or the item. …
One of the best stores in Europe. Worked well before Brexit, still working well after Brexit (EU customer here – you will get hit with VAT/import tax as of 2021) Keep up the good work!
AVOID AT ALL COSTS!!!!!!
5 months and still waiting for my refund. Bought a jacket and they sent me wrong …
Bought a few items at different times now, superb clothes, range of brands etc, no worries there. Major gripe is with online orders…..Super super slow to process order, 5 days before despatch on each item then fast DHL delivery, need to sort out order picking and packing guys!!
I’ve been shopping here for many years , coolest clothes In town and the staff are all cool hipsters who can’t do enough to help. A special mention to the beautiful oriental girl who has gone above and beyond …. the lady is a shining example .Thank you Oi Polloi and most importantly thank you that lady
Great product and brand range, to the owner.. get rid of your staff or give them some homework on the products you sell as not many of them know prices, price range, or couldn’t even tell me the product range when he could have just looked …
good products but the staff need to learn what customer service is. everytime I walk into the shop no one ever says hi, and intead give me a glance and look away in a sec. same applies to when I leave the shop. maybe learn to say thank you and good bye? Smiling isn’t rocket science either.
I went in here for the first tim because I wanted to buy a baracuta G9, was not sure what size to buy so did not want to buy online. Oi Polloi is the only shop in Manchester that stock’s them as far as I know. Overall some really good …
At best Oi Polloi, is an average store – nothing special anymore. Which for some, maybe a controversial opinion. So let me explain, with all the other similar web and brick stores based in Liverpool, Leeds and Newcastle copying and/or …
They send me different items,But don’t return the shipping costs.
Wide range of products and brands, deceives the eye, shop looks smaller on the outside, love what they sell, never heard of the shop before and I’ve lived in Manchester all my life. Only found out about it because i had to research a …
Some quality clothing in here. Can’t rate a 5 star I’m afraid because of the organisation in the shop. Everything was mixed together so was hard to find brands and styles you’re looking for but the staff were more than happy to help.
One of the great clothes shops in the UK. The people who work here are great and super helpful. The selection is very good as well.
The products are over priced but if you want quality gear in one place picked by their talented stockists & served in style. Then in my opinion this is the best mens boutique in Manchester.
A very trendy place that comes with a high price tag. If you don’t mind more upmarket costs then this is definitely the place to shop with a very wide selection of purposefully selected items. A must visit if you’re in the area.
Really cool brands that are hard to find elsewhere in town. All the men in my life like the shop and the stock. The staff are pretty cool too. The online shop is good too!
Iconic menswear store carrying some cult labels and a great selection of Japanese, Korean and European brands as well.
If you like paying top dollar for overpriced tat and terrible service this is the shop for you! Avoid.
Great place and clothing just one observation the staff appear as though they don’t like working there.
Once great independent store, now run of the mill garbage from JD/Size whoever owns and ruined it…..Kafka and Peggs & Son way out in front.
Some really nice products but customer service was non existant and the prices are ridiculous. Who can afford to spend that kind of money on clothes in this day and ages???
A great selection of brands, all following the style of the store itself in some way.
I only earn £30,000/pa so this shop is out of my price range, a pretentious store trying to look like its down with the indie and student types but way over priced, have to be loaded to even walk in the joint, they can smell money btw. …
Love the shop but the staff are neither very friendly nor helpful at times. Almost feels like an inconvenience to serve/help for them
Great shop excellent choice . staff was excellent
The manager is extremely unhelpful, not what you expect from a great shop like oi polloi. Won’t be shopping there again due to her unprofessional and rude manor.
Mad Store I just got the side patch North Face coat in a mad green colour and that long sleeve Patagonian Tee is slick.
Just been in to pick my Barbour jacket up met a member of staff from Salford top lad dead helpful cheers
Poor customer service and very bad stock taking as bought and paid for something that they didn’t have in stock. Replying to Emails takes them a minimum of a week. Avoid at all costs
Great staff, fantastic brands… always my first stop when on a trip in Manchester
Great shop, friendly helpful staff always a pleasure.
Friendly and helpful staff, greeted on entry and helped with what I wanted immediately. Would recommend!
Love the clothes and staff
Great range of stuff and a cool shop but a bit pricey
Great shop with great range, be prepared get your hand in your pocket
Love the shop, gets up and coming labels in early
New and interesting global men’s brands. Knowledgable staff and great atmosphere!
Amazing style and very well sort out product selection.
Great shop with an excellent range and knowledgeable friendly staff.
One of Manchester’s favourite fashion gaffs going !
My favourite clothing shop in Manchester.
Prices aren’t cheap, though you pay for what you get.
If you love decent clothes and footwear then this place is a must see when in Manchester.
Really nice clothes but insanely overpriced one t shirt was £300 🤨 …
Still the great level of customer service (and attire!) that started round the corner on Tib Street.
Friendly helpful staff but limited variety of clothing.
Unique clothing. Pieces not easily found. For taste makers.
One of the coolest clothing stores around. Quality garments galore.