Pattison Lane reviews

We have just sold our property through Pattison Lane. What a service! We dealt with Russell initially who valued our home and also took some really superb pictures, all done on the same day. Our property was on the market and Web the next …

This is my first time using Pattison lane and it was definitely a hard process with the different types of things that needed doing throughout it to get the sale signed off. Which I thought Jo Godfrey assisted massively with getting that …

My partner and I met with Pattisom Lane’s mortgage broker, Tom Bailey-Smith and he was an absolute pleasure to work with. A true fountain of mortgage knowledge, was very thorough when showing us our options and very patient with all our …

From the first time that I met Russell I felt that I was working with a great Estate Agency.
The sales negotiators were all brilliant, accompanying all viewings. …

We just signed a rental agreement and Henri and the rest of the Letting Team did a superb job getting all the information needed and were even able to assist us in securing our new house internationally before we actually moved to the UK! Super friendly and knowledgeable! I highly recommend these guys!!

Great service, both from a sales perspective (Russell) and mortgage services perspective (Tom). All the team are helpful, professional and hard-working to ensure all aspects of the sale go smoothly. Can’t recommend highly enough!

I have the pleasure of working with Raji at Pattison Lane for managing my property, and I couldn’t be more satisfied with her exceptional service. She is incredibly knowledgeable and attentive, and she goes above and beyond to ensure that …

Right from the first enquiry call, I have been impressed with the professionalism and knowledge on show by the Pattinson Lane team. Now many years down the line, I am appreciative of the service provided by Katie, Milena and the lettings …

We instructed Pattison Lane to sell our property following our sale falling through. I cannot recommend them enough. Sadie and Jamie have been nothing but exceptional from the start. Jamie conducted all our viewings and had our property …

Cannot recommend the team highly enough. Particularly Jo and Sadie. Kept me informed and chased both my and my buyers solicitors and were so supportive. A very stressful time was helped enormously by them and I’m sure that they were instrumental in a successful completion.

Henri, Katie and Milena were all extremely professional when I came into the office making an enquiry. They really cared about what I had to say and listened intensely when I was describing what I was looking for! Unfortunately I did not find anywhere with Pattison Lane but extremely impressed with their service

I really reccomend them! I had so many issues with my lawyers and the housing association and Sadie dealt with them effectively. It made me buying my first house that little bit less stressful.
Thank you so much to all the team!

From enquiry to picking up keys!!
The whole process was smooth and professional…
Definitely ⭐⭐⭐⭐⭐!! …

I cannot recommend pattison lane enough! The team went above and beyond to get our sale through, were always friendly & helpful when we needed. I’ll be recommending to anyone looking for estate agents. Thankyou all for everything!

As a contractor I have been dealing with Raji and the lettings team for over 2 years. I have found them all to be very efficient and professional when dealing with them. Sadie has just joined the maintenance team and has already proved to be as professional as the existing team. I look forward to continuing our working relationship.

What a team!! Had my house sold in hours, no messing, and were always available to answer any queries, however small. Would definitely recommend.

Henri, Katie and Milena have been wonderful and helpful to the max! Very professional, keep you up to date, and will go above and beyond to help. Thank you. As a first time renter, it has been great!

I can’t praise the team any more highly, especially Sadie and Jo, who have had to chase the buyers solicitors for the past few weeks. The stress, worry and sleepless nights have been endless. They get the job done, I’ve no doubts about recommending these guys. Thank you for everything.

My sale should of been easy ,but ended up very stressful due to my buyers solicitors LPL, note do not use these ! Jo godfrey was amazing she certainly had her work cut out, also Tom and Sadie were brilliant, if it wasn’t for these guys my sale probably would of fell through! All staff in desborough were helpful when needing help .

I have recently moved house and it’s been difficult for me and the agency because renovations were being done and things still needed to be done when we moved in. Milena and Raji were/are amazing. Milena bent over backwards to sort things …

Excellent service, Onboarding was seemless and smooth. Assisted to find a tenant and currently managing tenant for me. Katie was fantastic from start to finish. She definitely deserves a 10 star

A massive thank you to Jodie and Phil for their speed of sale, also Russell for his stunning photography work (Kettering branch).

Milena was professional right from the initial viewing. Always replied to any questions and sorted everything out very quickly. Happy to have signed through Pattison Lane.

Property Manager Raji provides a very professional service with excellent customer service. Her resolution to concerns and issues is always well managed and handled through to resolve, keeping the client or customer well informed of the current position. A pleasure to deal with!!

The lettings team were great by helping us find a tenant. We were especially looked after by Milena Polakowska. She was very lovely and excellent with customer service. Would recommend them and would use them again.

A big thank you to Jo Godfrey and Sadi Bithray for working hard to keep a complicated chain of six intact until completion today. Very professional and helpful. Thanks ladies

My wife and I spoke with their broker Tom Bailey-Smith and, although we didn’t proceed with the offer in the end, he was an absolute pleasure to deal with. Unfailingly polite and courteous throughout, and answered all our idiot questions with humour and professionalism.

We were renting through this agency for a year and we had a great experience. We were very lucky to have Raji Bhangra from the property management team helping us in everything during the year and she was such a great professional at her …

Raji and the team did great with the management of the flat that I was staying at. Any questions that I had throughout my stay at that property were dealt with fast and to excellent degree.

I would thoroughly recommend Pattison Lane. Every aspect of their service was professional and matters were dealt with promptly. Huge thanks to Jo in Sales Progression for her level and standard of communication and above all persistence with all parties in the chain to complete the sale.. outstanding service.

The Desborough branch is one of the easiest, most helpful letting agents I’ve ever had to deal with! Particularly Raji Bhangra! She always goes above and beyond, always replys and is pleasant to deal with. Recommend using this company.

Raji at Pattison Lane is a pleasure to work with. Swift, diligent and professional in all aspects of property management.

I purchased my property with Pattison lane and the team was fantastic all the way through very helpful in the process!

I have dealt with at least 8 estate agents over the last 3 months and I can’t praise or recommend Pattison Lane highly enough. …

Could not fault Pattison Lane. We were really impressed with Tom, our broker. We would, however, have chosen to use a different solicitor to the one we were recommended, if we did it over again. …

Fantasic Estate agents.

I rented a property from them and dealt with Raji, she made the whole process …

This is the second time using Pattison Lane once for purchase 10 years ago and once for sale (just). …

Really pleased with the lettings service provided by PL. Katie and Melanie were a great help in finding the tenant for me and resolving any issues along the way. The response time from them was quick whenever I had any questions or a problem. They kept me updated throughout the process.

We have had a fantastic experience with pattison lane and would give them 10 stars if we could. Right from our first viewing till collecting the keys they have been nothing but professional and accommodating. I would highly highly recommend …

We had a brilliant experience buying and selling with Pattison Lane. Not only did he help us secure our dream home, but Russell was efficient and honest with us throughout the whole process, and we were extremely impressed with the …

Milena has been so helpful with everything from the first viewing to moving in. We are settling in to our new home and are incredibly happy with all the support we have received. Thank you! Xx

Second time using pattison lane to buy/sell a property, and again a fantastic experience. Any questions, queries and phone calls were always responded to. Jo particularly went above and beyond to chase solicitors and other estate agents to …

Excellent service from Pattison Lane. 100% recommend. House sold quickly, minimum fuss. …

I would highly recommend going to see Tom Bailey at Pattison Lane in Kettering if you looking to buy a house! Specially if it’s your first one! He has provided the best service possible and answered all our questions quickly as well as …

Pattison Lane Estate Agents was excellent at arranging both of my mortgages. Tom Bailey-Smith was extremely helpful throughout the process, always offering great advice. Any issues I had were promptly resolved and he kept me updated at all …

I would like to personally thank the guys at Pattison Lane for completing the sale of my late uncles property. The property itself had been in our family for over seventy years and the guys respected the fact that we wanted it to be much …

Having started a new role and needing to move nearer, I contacted Katie at Pattison Lane about a property I liked. From the first contact Katie was very responsive; keeping me informed at each stage and answering calls and emails quickly …

Can’t fault the had work and excellent communication from Pattinson Lane. Our selling experience has not been smooth sailing but they have been helpful at every turn. We also had excellent service from their Mortgage advisor Tom. Nothing was too much trouble and he was so helpful.

I don’t usually write reviews as generally I just figure that people are doing what they’re being paid to do. But I have to make an exception with Tom Bailey-Smith at Pattison Lane. We were looking at houses through the agents and started …

Fantastic company. Was so good at helping me with moving in and moving out. Raji Bhangra was brilliant when helping with issues throughout my tenancy and helping every step when due the process of moving out and even after. Can not fault her at all. Thank you so much!

Pattison is absolutely appalling, I wouldn’t recommend anyone renting through them. Nothing gets done and you they don’t return your deposit. 100% would not recommend this to anyone. Look further into it before evan considering to rent with this agency. Had nothing but problems

I used Pattison Lane for my first house purchase. Tom Bailey Smith was extremely helpful and knowledgeable as my advisor. He gave very sound and professional advice and his reasoning for it. As a first time buyer on my own it was important …

The whole team at Pattison lane Lettings department go above and beyond expectations. Special thanks to Raji and Sadie.

We were very pleased with the service which we received from Phil and his team at Pattison Lane. They were all very efficient, friendly and helpful.
We would particularly like to mention Jo whose role it was to liaise with the …

Raji has been a breath of fresh air, quickly and efficiently responding to the tenants or myself. Raji takes a common sense and professional approach to dealing with any situation. Living abroad means I can rest assured that my property and tenants are well looked after. Thank you.

I found Pattison Lane to be fantastic for me and my family. Not only did they sell my house but they found me a house to buy as well that wasn’t even on the market. Phil and Sadie are experienced professionals who tell you as it is. …

Russel and team at Pattison Lane are most professional team you will get. They offered a great package to us which we could not refuse. They took brilliant pictures of the house and had a buyer who gave us an offer we were looking for …

The agents are very kind, great professionals, the attitude is at a very high level, they are simply great. Congratulations.Big thanks Katie and Milena the best agents❤️

We are very pleased with the lettings service provided. Katie has been particularly helpful over the years and more recently Raji has been quick and efficient to respond to any problems that we may have.

Exceptional service throughout with Rebecca & Katie who have been letting our properties for the past 2 years. They have not only found us professional tenants but the process has been smooth with no or very little turnaround time. Best agents we have dealt with in a long while.

The best agency I heave dealt with. Rebecca could not be more helpful I do not think I have ever experienced better customer service from any letting agency. Everything went smooth the service provided by Pattinson Lane was outstanding and made moving our house so stress and hassle free. Just brilliant I am well amazed.

Katie Darby is fantastic at customer service. We had on ongoing situation with our rental property which she dealt with for us within 24 hours. I highly recommend her. In addition to Katie, Raji Bhangra has also provided excellent service. …

We purchased a property in Wellingborough and Pattison Lane were the seller’s agent. We found the staff we communicated with (Jamie, Sadie, Jo) during the 5 months it took (from putting our offer to completion date) to be knowledgeable, efficient and professional. They were all very approachable and friendly.

We used Tom Bailey Smith for our mortgage services and he was always informative, helpful and very responsive. Whenever we had an enquiry he was very quick to assist us. The whole process was very easy and straight forward thanks to Tom.

Very different review to what you have been reading so far but I wanted to share my experience as it will give you an idea of who you are giving your business to. I have had an interview for a job as Property Manager with Rob Gray and Raji …

Would like to express my relief at finding the right estate agent to sell my property. It’s been up since Monday morning, it’s had 6 viewings and sold before Thursday morning. Absolutely delighted thank you so so much for all your hard work …

We sold our home with Pattison Lane earlier this year and the process was seamless and swift! This is all down to how hard Sadie, Jo, Frankie, Jamie and the team at PL worked on our behalf. Thank you so much everyone.

This Estate agent offered impeccable service. Katie completely understand my requirements for a property and stayed in constant contact to provide support every step of the way. I would highly recommend this estate agent. Thank you again Katie

I dealt with Neil from Pattison Lane when I originally enquired about a property that had been sold stc. …

Massive thank you to Tom, our mortgage advisor. Tom is professional, genuine, understanding and quick to respond/answer any questions. Tom went above and beyond to find us the best mortgage rate and went through everything with us in …

This is probably the worst company I have ever come across. Absolutely awful estate agency. First time buyer and want to by ASAP. Well, with this agency you’d be lucky to view anything at all. 4 emails and 6 phone calls in a week between me …

Worst experience I ever had with an agency
in Europe, right from when I got the place. My experience with her, a dark haired lady, Katie perhaps ? right from getting the place at Kettering was not …

Sadie Bithray and Jo Godfrey have been amazing throughout the process. We were in a 4 house chain and expected an absolute nightmare going through our sale and purchase, Sadie and Jo stuck by us all the way through and helped keep it as …

Professional and friendly agents and property management business.

Reasonably priced, open to feedback and they always work with you as a landlord …

We used Pattison Lane to sell our home after bad experiences with a couple of the local independents who were frankly a nightmare. A night and day experience. The photography was another level (they took so many pictures!) and they produced …

I’d like to thank the team at Pattison Lane, especially Jo & Kim. Both extremely professional. Kim understood our needs and made our property search ever so simple. …

It’s been an absolute pleasure working with Raji. She’s competent, responsive and efficient.

I’m not usually a person to leave a review but felt compelled in this instance. I received the very best help and advice from Rebecca at Pattison Lane. This is my first experience in the property rental market and found Pattison Lane …

Thank you to the PL team who have helped us with our sale and purchase of our new property. Special mention to Sadie, Jo, Jodie, Jamie and Russel who have all been fantastic throughout.

So far we have had a really good experience with Pattison Lane. Rebecca met us to show us round the property, she was very friendly, welcoming and answered all of our questions. Rebecca has kept in contact with us about anything we needed …