Phoenix Commercial Collections reviews

Suzan has an absolute disgusting sense of tone. Had a threatening tone, with full of attitude. Claiming a whole load of lies and making up charges. Such an awful experience speaking to this human. She cut me off when I asked to speak to someone who has no attitude. I feel sorry for anyone having to deal with this human!

They claimed to have sent me a mail correspondence but it arrived after they came to my door. As I work I wasn’t home so they called me to threaten me. I asked why nobody called me earlier and they said they didn’t have my number….just …

They sent a threatening agent to my door despite the fact that the person they were looking for no longer lived there. I spoke to Daniel on the phone who who spoke over me the entire duration of the call in an aggressive and patronising …

Absolutely awful company, needs to be shut down. One man came with a letter, we called the office, got told it was down the man they sent out, we rang him to sort a payment arrangement, he hung up, 2 days later he returned with another …

Terrible company to deal with, the letter they sent stated I had council tax due on the property I have lived at for the last two years from 5 years ago when I am up to date with it here. It turned out they got it wrong and was from a …

Quite the most obnoxious people I have ever had to deal with. Rude, condescending call centre staff, unreasonable ‘enforcement agents’. …

Worse people ever. Unhelpful and harassing. They can’t help at all, after calling them to arrange monthly payments, they never answered and I instead paid part of the bill. Then they have been harassing me with phone calls everyday when I …

Knock on your door/windows at 6.30am in the morning….
Demanding £393 for an alleged parking ticket from the council?!
post notes threatening removal of goods( don’t have any goods anyway only …

****WATCH OUT,VERY SNEAKY COMPANY****
They wait till you owe them a small amount,in our case it was just £30 they then don’t send you a reminder via text or email or even have the courtesy …

These lot should be shut down and prosecuted. Rude, aggressive and threatening behaviour with boiler room scare tactics under the threat of physical balif action if payment for parking fines are not paid in full regardless of circumstance. Absolutely disgusting people and company

These thugs terrified my 21 year old neice. Barged into the house where she was now living alone having just lost her mother a month ago. She has been completly traumatized. She had tried to call the number on the notice to pay and has …

They delivered all notices apart from the final one to my neighbor and they would not accept that my lack of communication was due to their incompetence, actually due to the fact that they are nothing more than scammers posing as a legit …

Absolutely disgusting bully collector Mr S Petrie is. He’s clamped a car yesterday afternoon 1.50pm that isn’t even in the debtors name, proof of sale was sent both to himself and to phoenix, they said they wanted proof debtor wasn’t on …

Turned up at my door this morning at 7:30am whilst I’m getting my kids ready for school, I tried to set up a payment arrangement with him but he wanted the debt paid off in 3 months when I told him this wasn’t possible he turned into a …

Disgusting employee by the name of Mr. Muggeridge, harassing me in front of my 3 year old daughter with cursed language over a small £60 parking ticket, which I wasn’t aware about. The issue was quickly resolved without the need of Phoenix Collections. This “company” needs to be closed down immediately.

Train your people well before they coming n smash my door on a Saturday morning, or I might just ask u to pay!!! Searched what this company does. Absolutely no right to ask us for any personal details. Pretended he knew someone who used to …

Shocking experience on 20th October from their agent Mr Benaim who fitted a clamp on my car when sitting on a friends drive. …

do not believe the bailiff when he explains he has powers of forced entry and right to remove goods,they will exagerate the type of writ/warrant they have, ask to see the paperwork, They are liars and will say anything to intimidate you …

Filth – turning up on a Friday without warning, never heard of this company till today, then refusing payment plans?? The council should be ashamed of using dubious companies like this to harrass and intimidate people – especially when they have been paying their council tax!!!

They didn’t even have any paperwork, acted on a phone call from council!
After a long battle I managed to get a refund for their ‘attendance ‘ that never happened!! £295!! They are a bunch of con artists and so are the council

Only given 1 star because there isn’t an option for zero stars. Awful disgusting people who work for this company. No help from them what so ever just plain rude! I’m actually making an official complaint as I thought they are meant to help …

These Thugs are disgusting, why do the Council use them. They left a note on my front door threatening to enter without me being there. Not sure how they got into the block, but taped the letter to my door. From reading everyone reviews why are they still a business smh.

Today one bailiff come from this company is very rude.clamp my car with my name no name how is looking for i show him my v5 and my council tax just me and my kids leave there and he said I’m not believe you.very rude i call police twice and …

we had a fine that wasn’t paid.. if someone owed me money id want them to pay it so i paid the £££ fine and they went, everyone is happy,
they dont pick your name out of a hat and say lets pick on them today

complete tossers have no idea what they are doing and called me saying they are the police and have a warrant for my car and are going to clamp and remove it. then will I spoke to a manager they dismissed the entire thing and said he didn’t really mean it!

Absolutely disgusting people! Graham Aldred is the person who I was dealing with. Very rude middle aged guy. I will be filling an official complaint with the council.

Just had them knocking on my door for someone who dosent live here telling me I know have a court order against my property and that the baliffs nearly came and took my goods away….I really do think people should get their facts right before they intimidate and abusing innocent people…

How is a company that has been breaking the law since 2008 according to reviews still trading.
. Wish they had the balls to get on a field and fight like they portray they can .. All clowns that bully innocent people

Wanted to clamp my car for the debt some one else was owing, who used to live in the property, 5 years before we actually bought, have to call police to get them away, clearly breaking the law, not sure how they are being allowed to operate…

Phoneix are disgusting and behave disgraceful to anyone rude aggressive and very ignorant to any one that comes into contact with them. THEY ARE THE LOWEST FORM OF LIFE ON THE EARTH PURE SCUM.AND THATS PUTTING IT MILDLY.

Do NOT pay these cretins anything, refuse to speak, do not open the door to them and wait for the debt to be returned to the original owner by example council tax and sort out a payment plan minus the scums fees

Very rude and thuggish people, i bought car from some one and two weeks later these thugs took it when i was at work, they would not say why and where is the car, i have my documents in the car , i am at the risk of loosing the job because i am late every day to get to work.can some one help plz

beyond the joke .. out and out criminals … something needs to be done about this outfit .. they have been offered payment and refused it to keep the cost incurring .. tut tut and shocking that councils are one of there customers how bad is that ..

Vile disgusting people to deal with their attitude is awful, when people are in enough stressful situations these complete bells refuse to come to an agreement, honestly can’t even believe they get away with the vile things they do they should be put in prison the lot of them.

iv pay £988.24 for bills going back to 2013 i did not know about. pay up or take things from my home.

Fat rude men trying to bully, try and act like police officers when they hardly have any authority!! Lol

Its a scam. They ask you to call to agree a plan and when you do the line goes dead.

What a bunch of c€£nts . Bully boy tactics shouldnt be allowed to trade with people
.

£1000 for a ten year old council tax bill that I knew nothing about

Dirty dirty low life scum hired by councils to do their dirty work. #TypicalGovernment

So rude dont answer there phones make me sick can not see how there still got a business

Rude people in call centre lady with the name maja is the wors one

Very rude and disgusting people and company! They should be shutdown

They are worse than the cheapest collection companies

Rubbish

Mugs

Complete and utter cowboys