Pine Court Housing Association Limited average reviews all over the web

2.8
Total Reviews 53

Average reviews from all platforms

Average Rating 2.8

Average reviews from all platforms

  • 5.0
    19
  • 4.0
    3
  • 3.0
    5
  • 2.0
    2
  • 1.0
    24
Pine Court Housing Association Limited reviews breakdown:
Google
2.8
53

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53 Pine Court Housing Association Limited reviews on Google

PD
Paul Dapp 7 months ago on Google
( 2 out of 5 )

The first lady at reception wasn’t very helpful until I asked to speak with a manager, and then her attitude seemed to change. The manager was so much more helpful she did give her name, but I didn’t quite get it. Don’t help that I wear hearing aids would be good if they had name cards or gave out cards with their details on?

KF
Kwethemba Fairbairn 7 months ago on Google
( 3 out of 5 )

I gave it 3 stars because their online chat and emergency repair are VERY GOOD and responsive. When I complained about the cleaning they rectified it and the always broken lift gets fixed same day. …

JC
James Cooper 7 months ago on Google
( 1 out of 5 )

After purchasing a leasehold flat in a housing solution’s building just over a year ago. We are starting to have a pretty bad experience. Every time we have contacted housing solutions regarding communal building repairs. You either get no …

JM
Jason Manning 7 months ago on Google
( 1 out of 5 )

Contacting housing solutions is no longer fit for purpose. Older generations don’t know how to navigate the website. I don’t know how to navigate the website. The website is not fit for purpose. You get one star for having a website I can’t use and a useless telephone number.

JR
John rawlings 7 months ago on Google
( 4 out of 5 )

Quite good as housing associations go. When I have had any issues, they do get sorted within a reasonable amount of time. The staff who answer the phones have always been very cheerful and helpful.

PC
Peter Charalambos 7 months ago on Google
( 5 out of 5 )

I was angry because they were supposed to send an electrician to fix an issue but the lovely receptionist defused my rant and arranged for someone to come the next day. All happy now!!!

KW
Kerry-anne Wood 7 months ago on Google
( 1 out of 5 )

Rejected my mutual exchange with no explanation, saying I cannot afford the property when I get housing benefit. Didn’t reply when I messaged them and always got excuses.

SW
Sally Wilde 7 months ago on Google
( 5 out of 5 )

Great team working at the office & always polite and helpful.

EA
Edilberto Aungon 7 months ago on Google
( 5 out of 5 )

Being The Wonderful Handyman Of Resourcing Group And Housing Solutions. I Do Love Everyone in Housing Solutions Being The Ever Dearest Love or The Elect Son Too Of His Divinity, Lord Holy Father * YAWA * and The Another Helper Of Lord * IESU * Christ Forever Eternally.

PH
Phil Haseler 7 months ago on Google
( 5 out of 5 )

Whenever I have the occasion to contact Housing Solutions I have always found them very helpful, professional, quick and efficient in dealing with my enquiry.

LL
Laura L 7 months ago on Google
( 1 out of 5 )

DO NOT RENT A PROPERTY WITH THEM unless you like mould, having to take your kids to the docs with health issues, constantly having to replace your belongings due to mould, anti social behaviour and next to no maintenance. This company is …

JC
Jeremy Clements 7 months ago on Google
( 5 out of 5 )

For once 👍great customer service. 👍 …

T
Technopath10,000 7 months ago on Google
( 1 out of 5 )

Latest horror – tried to make a complaint online as one of their services didnt seem to be working properly, only to find the complaint page wasnt working properly. Cant get through on the phone. Hopeless. I bet if i dealt with the situation myself theyd come down on me llike a tonne of bricks lol. What a joke.

SH
Sidra Husssin 7 months ago on Google
( 1 out of 5 )

My families experience with housing solution over 10 years till the end had been appalling. We had complaints coming from 1 individual over the years, a couple of doors down in our neighbourhood. Which was obviously aimed and just getting …

AF
Annemarie Falconi 7 months ago on Google
( 1 out of 5 )

They have no contractor emergency service for over Easter weekend. Left without hot water and heating for what looks like a week. Customer service said it’s not an emergency. 7 of us in the house including 5 children – advised by them to …

NS
Nigel Shoemark 7 months ago on Google
( 5 out of 5 )

What a fantastic organisation. Staff are very friendly and helpful. It seems a wonderful place to work.

AS
Alan Saxon 7 months ago on Google
( 3 out of 5 )

A good service during the week but am saddened at the emergency response on a saturday morning. Been calling and hanging on now for two hours. Meanwhile flood damage is occurring to one of their properties. No fault of the tenant who is …

DC
Darran chilcott 7 months ago on Google
( 1 out of 5 )

No support with issues surrounding intimidating sub contractors, trapped in my property for hours due to the road being blocked both ends. No sympathy just got cut off while trying to voice my concerns 😢 one shining light is the receptionist who was very helpful. …

RR
Rob R 7 months ago on Google
( 1 out of 5 )

Terrible communication, next to no maintenance, very poor value for money and only time you do hear from them is when they want to land you an overpriced bill. Have put me off every owning a lease hold property ever again. If you are considering buying a property managed by these crooks steer well clear.

TM
T M 7 months ago on Google
( 1 out of 5 )

I am very disappointed with the service I have received from the lettings team at housing solutions. I was offered a property on the 15th August and it’s now the 29th October and I still haven’t been moved or even allowed the view the …

HS
Hayley Sherrington 7 months ago on Google
( 1 out of 5 )

I am absolutely furious with the service I have just received and want a call back from a manager that deals with repairs ASAP, I’m at 12 lincoln you have my number on your system 😡 …

CL
Christine Lawrence 7 months ago on Google
( 1 out of 5 )

I would not even rate a 1 star very very slow to acknowledge to e mail. I must add they were brilliant last year. So I don’t know why they haven’t kept it up.

BG
Brian Gregory 7 months ago on Google
( 5 out of 5 )

I visited Housing Solutions in Maidenhead recently to arrange to view a flat in Wokingham. The location of the flat wasn’t right for me but I was highly impressed by Housing Solutions, they seem to be an excellent housing association. …

EL
Etherworks Limited 7 months ago on Google
( 1 out of 5 )

What a waste of space these lot are

BC
Buddy C 7 months ago on Google
( 3 out of 5 )

Poor communication. Messages either not read or understood. Received this reply from a customer service team…… …

NB
Nathan Boyd 7 months ago on Google
( 1 out of 5 )

Says on website offices open at 8.45 been trying to call until 9.15 says office closed. How are we supposed to get in touch if you cant even open the office on time. Very poor service

JP
Jonathan Prince MBE 7 months ago on Google
( 5 out of 5 )

Such dedicated staff.

CA
Carol Anderson 7 months ago on Google
( 5 out of 5 )

As always spoke to Rachel who always puts herself out to solve your problem satisfactually. She deserves an award for customer service skills.

PH
Pink Harlequin 7 months ago on Google
( 2 out of 5 )

The issue this housing association seems to have is that they neglect to realise the demographic of RBWM is changing. Once upon a time it will still possible for ordinary, well educated working people to purchase or rent in the area. …

FM
frances murphy 7 months ago on Google
( 1 out of 5 )

I’m not happy with the service I got from living at supported housing scheme in aylesbury bucks I think they only care about the money and not the customer lol like someone else said they not very fast in answering emails

RA
Robery Appleton 7 months ago on Google
( 1 out of 5 )

I have called and called all morning to be sent to voice mail and not receive a call back I got from position 6 to 1 then put through to voice mail then call back and I am 4th in the que to be spoken to this has happened 5 times already this morning

AK
Adiey Kay 7 months ago on Google
( 5 out of 5 )

At the minuit only the outside mobile hut is available this realy a bad point due to no privacy and having to talk about tendency’ around other people .no available hot or cold drinks.

JM
Jasey Martín-brown 7 months ago on Google
( 1 out of 5 )

Don’t help you with anything only time they communicate is when they want money.

MH
Mubashir Hussain 7 months ago on Google
( 1 out of 5 )

Very bad service! Disrespectful and dishonest company. ❌

P
Peaches 7 months ago on Google
( 1 out of 5 )

Housing Solutions are awful, 6 month wait on repairs that pose a danger only with the threat of being sued did they sort the problem if I could give minus on the stars I would

WG
Wayne Green 7 months ago on Google
( 5 out of 5 )

Best landlord out there. Respect ‘their’ property and they will respect ‘your’ home.

B
blakaeg 7 months ago on Google
( 1 out of 5 )

Rubbish service and do not inform you about anything. Lacklustre communications and put the prices up.

DD
Dora dedora 7 months ago on Google
( 1 out of 5 )

They do nothing when you call with complaints

TC
The Cherrycarper 7 months ago on Google
( 5 out of 5 )

The staff are really friendly and helpful

LS
Lisa Seabright 7 months ago on Google
( 5 out of 5 )

Friendly staff. Great communication.

DM
David Mogford 7 months ago on Google
( 4 out of 5 )

Always ready to help, and helpful staff.

AH
Aamer Habib 7 months ago on Google
( 5 out of 5 )

Great team great service for the community

RH
Richard Harvey 7 months ago on Google
( 5 out of 5 )

Excellent website and customer portal

MD
M D 7 months ago on Google
( 5 out of 5 )

Helpful staff.

RC
Robert clarke 7 months ago on Google
( 3 out of 5 )

Its ok

MG
Mike Goodchild 7 months ago on Google
( 3 out of 5 )

Not much parking

HD
Hellen Doman 7 months ago on Google
( 1 out of 5 )

Nothing positive to say

DB
DARRYL BRUDENALL 7 months ago on Google
( 5 out of 5 )

Very very friendly

PF
Paul Fisher 7 months ago on Google
( 5 out of 5 )

Excellent

PK
Pawel Kloch 7 months ago on Google
( 1 out of 5 )

Totally useless.

HF
Howard Forgan 7 months ago on Google
( 5 out of 5 )

Easy to find

ZM
Zahir Malk 7 months ago on Google
( 4 out of 5 )

Clean offices

BB
bagpuss bagpuss 7 months ago on Google
( 1 out of 5 )

Disaster..

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