Powershop reviews

Probably the worst company I have every dealt with. I have spent two months emailing and using their web contact form to try to deal with my late father’s outstanding bill. They ignore me or try to contact me via the email of an estranged …

Utter Useless company. the customer service is a joke. You wait over an hour to get through to anyone. and when you do get through they take a further 30 minutes trying to help. it seems none of the staff have real training nor know how to …

Exceptionally poor customer service. Think this company is just too small to be of any use to anyone they are so incompetent. Do not expect to be able to speak to a human, despite there being a contact number seemingly everything is done …

I joined Powershop in the hope of saving money but ended up paying more and customer service is so bad that you dread ever calling, from waiting for a long time to talk to someone and then finally when you get through it’s usually not very …

Phoned in today to sign up and spoke to Julia. She was really helpful, friendly and enthusiastic. I’m also potentially making around £100 per month saving on what I’m currently paying so that’s not too shabby either.

Complete Cowboys! Avoid using this company at all cost. They are trying to claim that I owe them £550 more than any other energy company I’ve ever used before for the year. They have plucked a number out of thin air and their customer service is absolutely abysmal

I have been using Power Shop since it arrived in the UK, it’s a shame they are closing down, I have saved a fortune through this company, I only used the App, bought all their cheap power packs. I hope E.on will be has great, will be sadly missed.

Worst company, was trying to pay my bills, Im waiting for 2 hours and when they finally answer, they end the call. Now I have to wait another 2 hours probably

SPOKE TO A GREAT WOMEN CALLED JEAN. COULDNT ASK FOR ANY BETTER TO BE HONEST. SHE DEALT WITH MY CALL SUPERBLY. NOW SOME OF MY MATES ARE ON ABOUT SWITCHING TO POWERSHOP. GOOD STUFF.

Sat on the phone for just shy of 2 hours on hold on their become a new customer line – what a joke if this is how they treat new customers.

Such poor service . Doesn’t deserve a one rated star.

Made a payment plan but still trying to get money out early

Awful, stay away.