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Write a ReviewWe purchased a Tahiti hot tub from premier hot tubs. Firstly the price was very competitive compared to others. Communication was very good especially from Karen. Delivery was on time. Getting the tub into the garden was tricky but with …
The delivery driver managed to get the tub into position in a purpose built garden room. It was tight but we got it in. Connection to the power supply was straight forward, then just fill up with water and wait for it to heat up (12-16 …
We have just bought the Tahiti hot tub and are very pleased with it. Price was very good compared to other sites. Delivery as and when agreed. We had a very difficult route to get the hot tub to it’s site, but Rick was very helpful and had …
New Hot tub arrived in time for my Birthday. 🎁🎈 #BubblesInTheBubbles 🍾🥂 #PerfectlyAcceptable thank you #PremierHotTubs the tub is amazing and the TV is a great addition which I highly recommend. Our St Lucia was extremely great value and we …
Had my Exuma hot tub delivered today, and all I can say is….WOW!!! It’s amazing. From ordering the hot tub to having it delivered was a breeze. Very very helpful and answered any questions I had within a reasonable time. I would like …
We looked around for a new hot tub and came across Premier hot tubs,
Upon looking at a variety of Premier hot tubs, we decided upon the Tahita hot rub with integral tv. …
Awesome, that is the only word I can say!
I thought like most of you, no showroom to visit what are they like, well call them, goto the warehouse and see for yourself, you can’t pay by credit card and …
Ongoing help, support and advice on upkeep and maintenance has been second to none. Premier hot tubs are always prompt with there response and the YouTube videos are very informative. I have no hesitation in recommending this company to anyone who is looking to buy a new hot tub. Thank you.
Great service kept informed. Delivery was on time and delivered superbly by a chap on his own no complaints from him tight delivery very professional. Definitely recommend the hot tub looks fantastic can’t wait to use it.
Wow! Took delivery of the Antigua hot tub 3 weeks ago. It looks amazing and the jets are even better and more powerful than we could have hoped. The whole family is loving it. The route to our garden was a little complicated but Rick made …
Fantastic service from Rick & Carolyn, very quick delivery and now we have a lovely hot tub to relax in!
A professional and courteous service. I would rate the company higher if i could. Everything they said they would do, they did. The delivery was as promised, the driver located the tub where we wanted and was extremely knowledgeable and …
The service was excellent from start to finish. They are a very knowledgeable and efficient provider of hot tubs and I am extremely happy I went with them. Any issues or advice needed they are available all the time even on a Sunday when I called! This is exactly what I wanted as my first time owning a hot tub.
Thanks 🙂
Bought my hot tub from these guys last year, a few challenges with moving delivery dates but we were in the thick of the first wave of Covid. The Tahiti is a fantastic machine, and the tech on this with it being a TV model you won’t get …
We ordered our hot tub in the summer, staff were very helpful and informative while deciding on which tub. We ordered the Tahiti with tv. Due to the pandemic the tub was delayed, but we were kept up to date on this process. Our tub was …
Rick from Premier Hot Tubs delivered out St Lucia Hot Tub, he arrived on his own and through an excellently planned and executed process, positioned the hot tub in our gazebo on decking which is 300mm off the ground. Rick’s skill and …
Ordered the St Lucia back in May & due to delays with COVID & international Shipping we finally received our Hot Tub in November, I considering cancelling due to delays but so glad That I didn’t. The Hot Tub is amazing & has everything …
We bought a exuma tv mode from premier hot tubs and have had it for three months now and we couldn’t be happier. …
Although ordered in august had my delivery today. Karen kept me informed all the way obviously with the pandemic explained the delay. They send you loads of information and videos on how to install and what not to do. The delivery was …
Really impressed with the company and very much so the tub. Having not seen the tub prior to delivery, I did wonder about the quality and was glad to see it arrrive. I was extremely happy with it. I had a guy to machine lift it in, he has …
We purchased a hot tub in September. It is amazing. Even though I was a bit dubious at first with the company I found that there was nothing to worry about. It was delivered professionally and the video’s helped me in setting it up. Thanks Karen and Rick
We have just purchased the ‘Tahiti’ hot tub and even though Premier Hot Tubs weren’t the closest company to us (we are in Yorkshire) after reading their reviews and speaking to both Karen and Rick we decided to buy from them. We are very …
We ordered our hot tub from Premier Hot Tubs after receiving great customer service, firstly for advice before we ordered, and excellent value for money. Fabulous delivery service, thank you Rick, and great after sales customer service from …
My wife and I have had a Tahiti Hot Tub from Premier hot tubs for 3 years now and have been delighted with it. It has been used almost every day and we have had no problems whatsoever. …
The service we have had from Premier Hot Tubs
has been exemplary! …
We have had a fantastic experience purchasing our Exuma hot tub from Premier Hot Tubs. The tub was half the price of similar products we viewed in showrooms. The tub was delivered on the day promised by very helpful delivery installers. …
We bought our Tahiti hot tub last August, and was a great investment! Lovely product, excellent communication from Premier Hot tubs and delivered and set up as promised. …
We have receive excellent service and feedback from Premier at all stages. When I first phoned through to get some advice (as I had never had a hot tub before) I was given excellent advice without any hard sell. Prices were competitive and …
We chose the St Lucia with dark coloured inside. It is brilliant, really smart and robust.
It took a while to come, was unlucky with Suez Canal crisis, but was worth the …
We ordered our St Lucia hot tub in the summer. It arrived a little later than first planned, but that was due to circumstances out of anyone’s control and we were kept updated throughout. …
So after a long wait which is in no way premiers fault it arrived yesterday, there is a global pandemic going on obvs and as a builder I have witnessed first the global stoppages and breakdown in supply chains. …
Great experience with Premier Hot Tubs. Good communications from initial enquiry through to final delivery and set up. We had a little wait due to Covid and lockdowns but it was worth waiting for. Delivery was very swift and very …
Fantastic company – great communication and after sales help. Would definitely recommend. We love our exuma model hot tub.
We purchased our hot tub a year ago, great help putting it in position considering ours is sunken, a couple of minor hick ups with the aftermarket add ons, Karen, Rick and Joe were fantastic nothing was too much trouble even through the …
Great Price for a great hot tub.
we bought our hot tub (Tahiti) summer 3 years ago. Its been in constant use since then. Whenever we need new service parts, Premier Hottubs always deliver them quickly and correctly. Installation was painless and the delivery staff where very helpful.
Karl and Tracy Barker. Can’t recommend Premier Hot Tubs enough. Great service and fantastic value Exuma Hot Tub delivered a month ago. The quality of the tub exceeded my expectations together with the service. I am more than happy to …
I am extremely pleased with my Exuma hot tub, it was well worth the wait. I have used it every day since it was delivered on the 5th October 2020, the electrician arrived the following morning to wire it in and he commented on the look …
I have had my Premier Hot Tub for a Year Now and it is without doubt he best investment and addition to my house that I’ve ever made. Great for parties, relaxing and more so, entertaining the kids. The hot tub itself is a great build …
I ordered the Grand Bahama, swim tub with a large TV. Absolutely awesome tub, best purchase I’ve made and the kids love it. It’s difficult to get them out now! …
As we all now not everything is perfect. After receiving my Tahiti hot tub two years ago I have had very good service from Premier hot tubs. As a engineering manager I expect a good service, and timely turnaround of service and parts, I …
I would like to thank Premier Hot Tubs for the excellent service throughout the purchase of our Hot Tub. The information supplied pre- purchase was great and coupled with the price gave us everything we needed to buy the Exuma tub. The tub …
I would just like to say a massive thank you to Karen and Rick at Premier Hot tubs for the delivery of our Antigua hot tub early on a Sunday morning. Karen kept us upto date via email and phone. And Rick did a fantastic job unloading it and …
Premier hot tubs were highly recommended by friends and we were not disappointed. The tub has exceeded our expectations and we’re thoroughly enjoying it. Karen and Rick have been great ! From answering queries to an incredibly efficient …
HIGHLY RECOMMEND THIS COMPANY!!!
I don’t normally write reviews, but felt I had to on this one. …
Purchased the Tahiti last August. Had a slight delay with the delivery which was at first frustrating but well worth the wait in the end as the tub is fantastic. We ‘pimped’ the tub with every conceivable extra available and received a …
A close friend recommended Premier Hot tubs to us as she bought her hot tub from them 7 years ago which is still going strong! We went for the Exuma model and we are extremely pleased with it. It is a very high spec for a good price. I would not hesitate to recommend this company to anyone.
We cant thank Karen & Rick enough for the great service they provided, what a great company. We are absolutely delighted with our Tahiti Hot Tub, which arrived on 29th of December 2020 as planned. Rick did an amazing job with the delivery …
Great company, product and service – helped answer all my questions before and after purchase and really informative for me as a first time hot tub owner. Great price compared to others and the hot tub is amazing! Simple and easy process …
Absolutely 5 stars for this company. Karen kept me informed every step of the way. Amazing quality hot tub. Stunning features. 100% buy your hot tub from this company. Amazing 😍😍😍😍 …
Took delivery of a Tub today and had always thought that delivery may be a challenge space wise and had already taken down an archway along with half of the car port but when it arrived it was clear that I was still about 5cm short so it …
We have had our Tahiti hot tub about 2years now. It is without a doubt one of the best things We have bought. Also I must say. If your thinking of buying one. I would highly recommend premier hot tubs. We shopped around for ages before …
Had a problem with a circulating pump a year after purchase. E-mailed Premier hot tubs and the sorted under warranty with no fuss. Thanks very much and really pleased with tub. If only more people sent thanks rather than moaning about the smallest thing these guys would get the much needed praise they deserve. Good job Premier Hot Tubs
Delivered on time. Got few bad reviews from others however they have got back to Me and responded to all my questions. This is there busy time of year so takes slightly longer to reply. …
Brought a Exuma hot tub last year, after a recommendation from a friend. I had a good shop around looking at competitors, however this was a fantastic price and great value for money. Not a week has gone by when we don’t use it. …
I am so impressed with Premier Hot Tubs and thoroughly recommend them, from the initial purchase to the after sales service. …
We were a little worried about not being able to see the hot tub before purchase, however we have not been disappointed at all and are over the moon with our tub. The minor issues we have experienced have been dealt with promptly and …
I found Premier Hot Tubs on line after visiting many retail outlets that were selling hot tubs at extortionate prices.
I couldn’t believe the prices they were advertising, so choose my hot tub and …
Delivery was extended due to Covid but arrived when promised, Hot Tub is every bit as good as you would expect from a Premier supplier.
We use it every day, filters washed when instructed on control panel, everything …
My husband and I purchased an exuma on recommendation from a friend and we love it . We live in the highlands and delivery was no problem from this company nor was our choice of having a different colour hot tub …
Quite honestly one of the best decisions of my life. The hot tub is incredible quality and looks far more than its money. If you are in the market for a hot tub I would not go anywhere else. Thank you so much for an amazing product and for keeping us updated every step of the way during a very difficult time.
Ordered the Exuma with the grey cabinet. Karen and Rick were very helpful leading up to delivery and answered all my queries. When the tub arrived I had a tight hole in the ground where it would be sunk. Rick and on of his colleagues …
Hi everyone, I received my exuma hot tub and what can I say?.. other than wow! its great 👍 if your looking for a large hot tub at great prices then look no further than premier hot tubs. Service is great and quality is also great. Very happy cheers. …
It speaks volumes that we chose a company so distant from ourselves. Their prices were more than competitive, they kept us well informed about delivery and gave us all the information they thought we may need prior to receipt. This was …
I have now had my hot tub since June 2016 and its still going strong, from start to finish Premier hot tubs have been more than helpful and on delivery day the guys turned up on time and installed it where I wanted (with the help of my …
We ordered a hot tub from Primier hot tub and I must say we are delighted with it and very good value for the money.
The service is excellent and the men that delivered it were really experienced …
Just received our hot tub.. and it’s perfect!! Delivery went very well .. thank you!
Had some problems with the diverter valves not working correctly. Spoke to William at premier hot tubs who spoke me through the problem. Found the reason why the valves were not working, contacted William once again who then sent Dave over …
Excellent value and very engaging team. Answered all our hot tub queries quickly. Customer service is so important…… Premier Hot Tubs will not let you down. Thanks Karen!
It was a very stress free experience.Karen kept us up to date with what was going on,she replied to our emails promptly.Karen pointed out all the great deals they was doing,ie steps, filters etc.When it came to the delivery,I was surprised …
Excellent service from start to finish AAA+
Karen is amazing and is help with all your questions.
The tub is brilliant and really easy to use I would recommend Premier Hottubs to everyone.
Our hottub caught fire!! Company not interested, there not built to last past the warranty , which u must check on to see how long this is. I would expect my hottub to last for a few years at least . Shop else where for quality and one that will give u years of fun which premier hot tubs don’t. Would NOT recommend.
I bought an Exuma white hottub with the TV and DVD package.
It’s the best investment I have made !
Everything was superb .. all documents sent by email .. delivery discussed and …
I am shocked and disgusted with the level of customer service that I received from this company and would recommend to anyone thinking of buying a spa from them that they look else where. …
Excellent value, great service. beat most quotes we got by more than £1000. communicated well, delivery went smooth and came back to help with a few hicups as well as providing phone support for our questions. very happy with the Tub. The …
My Hot Tub was delivered yesterday exactly when I was promised. Set up was undertaken in two hours and everything was explained to me in detail. This Exuma is an awesome Hot Tub with everything one could need . The service was second to none and extremely good value for money.I would definitely recommend this company.
I wanted to wait for a while until I made a review to make sure all was ok with hot tub , we bout the St Lucia around June 2016 and so far it’s been working like a dream !! Excellent and friendly delivery ( bit later than first expected ) …
Fantastic tub at an excellent price. Great to relax in the tub any time. Good after sales support on the phone or email. Maybe consider hiring a crane if the location is awkward for delivery.
Thank you for your quick response too our problem. We were not expecting anyone to respond so quickly on a Saturday afternoon. Thank you for your prompt service. Very good Aftercare service. Highly recommend this company.
We were exceptionally pleased with the service from Premier Hot Tubs! Karen and Rick in particular went the extra mile and were attentive to our needs. Would highly recommend!!! Thanks again for everything, Jim and Gerry
Thank you Rick and Karen , your both a credit to your business, keeping us up to date on the whole process , we are over the moon with the St Lucia Hot Tub , so easy to set up , The quality of the Hot Tub , luxury steps, Bar and lid lifter are beyond Our expectations , Thank you