Renfrewshire Council reviews

Been moved out of property for 4 months. Council tax still hasn’t been sorted and money still being taken from my account. Sat on hold for hours to be hung up on and emails not answered.

Informed Council tax office I was moving on 1st July on 5th May on My Account and the property now has a new owner. Now received letters threatening legal action if Ido not pay the full council tax for year. The council tax office is a …

Absolutely incompetent. Useless beyond believe. Anybody thinking of moving to Renfrewshire….DON’T

A joke of a place i have been phoning for over an hour and it keeps cutting out my 88 year old mother is coming out of the hospital today and she has no heating

Attended the pipe band contest at Robertson Park on Saturday what a fantastic event run by Renfrewshire Council I absolutely hope that it’s a yearly event now as everyone I’ve spoke to really enjoyed themselves apart from the weather

Trying very hard to pay a bill it’s like finding a needle in a haystack. The only place on the planet you can’t set up a direct debit online. Disabled discrimination for those unable to set it up in the real world.

It is an absolute disgrace that housing and other essential services have not reopened. Most of the staff are off due to the pandemic and it’s the tax payer who will fit the bill for their laziness and extremely poor service delivery (or …

Totally uncontactable! I have tried to tell them that I have moved address, that should be very simple but so far their website has shut down on me several times, and the phone line is no better! Not slow at billing though or placing demands 😡 …

Absolutely shambolic, so glad I have moved to another council area. Hopefully when they refund the overpayment of council tax, I will never need to contact them again.

The staff are fabulous in Renfrewshire Council. I’ve had several dealings with them and every attempt is made to resolve any issues. It’s not always right first time but, the dedication of these workers is not to be underestimated. They …

The same experience as most other people. Incompetent staff, no return of phone calls, no return of E-mail and despite confirmation (eventually) of taking action on raised issues, no acceptable remedial action was ever taken. It looks to me …

My experience with Renfrewshire council isn’t very good and I would not recommend dealing with them in any capacity. Unless you know anybody who works for the council or are either a drug addict or alcoholic then you have a snowball’s …

I reported a major issue with potholes on the road going to Bridge of Weir. I travel every morning from Paisley and it was very dangerous. However I have to say the next day they had the potholes worked on and within 2 days job complete. I must say that whenever I have reported a fault it has been dealt with very quickly.

I was unfortunate enough to be employed by NHSGG&C. I have a MS and rheumatoid arthritis. Recently I was dismissed on the grounds of incapacity, a decision I appealed. Mr Ian Nicolson, an elected Councillor in Renfrewshire sat on the panel …

These people must be one of the most unfeeling and blinkered council’s in the UK.
How do you let a media giant like Virgin totally ruin someones home by placing a …

Very rude. Can’t rearrange an appointment set by the employees even if I am unable to attend just because “that’s the only day when those employees have time”

Tried to contact this council office and have phoned 35 times and been cut off every time

Lovely place and wery helpfull staff 👏 …

Not willing to help a person with a disability to enjoy outside venues

MASSIVE WELL DONE TO THOSE STILL OUT ON THE COMMUNITY MEAL SERVICE..IN PAISLEY.. GREAT TO KNOW OUR AULD YINS ARE STILL GETTING A HOT MEAL … YOUR TEAM ARE DEFO PEOPLE TO BE PROUD OFF 🖒👏👏👏 …

Friendly staff got the answer’s I was looking for to the questions I posed

Best council office so far, very good service and superb staff, well done, thanks

very poor services , i had a problem with them and was them problem but they make it is like my problem . and opening times are while everybody is working so i cannot fix them problem.

The traffic lights have all been messed up. Thanks

Very unhelpful

Absolute joke of a council

boring

dreadful place