Revolut reviews

This “bank” locked me out of my account with a high five figure amount on it. Legally they can do this for 28 days. It is now 4 months, which means this company is doing illegal things. The support chat persons constantly repeat “I …

DO NOT TRANSFER LARGE SUMS! Very big transfer from abroad never arrived in my Revolut account after 2 weeks now. Their reply: “Sorry we cant trace it, this can happen.” Everything was entered correctly from the sender which even they admitted, no further help provided – just horrible

Signed up for an account. Deposited 3 thousand pounds. They froze my account. No response from Chat. They have effectively stolen 3 thousand pounds from me. Raising a complaint with the Ombudsman. …

My name is Ben Kenny I’ve had an account with you guys for a few months now and as of recently things were going great. I had my wages go in my account for the first time since switching banks to you. And without warning or any …

I must say it is really an unreliable bank, I got a spam call from one person who was giving the identity to himself as HMRC officer. He took my 500 pounds. When I realized about this situation, I tried to contact Revolut, as that person …

Traumatic and deceptive experience with friend sponsorship: redundant and aggressive email for new customer acquisition with the promise of an easy process. It’s the opposite: after adding my wife, a bug in the application removed her …

Hi My account is restricted and under review since past couple of weeks and I can’t access the funds, the support team has been giving the same reply’s that the account is under review they first said it can take up to 4 days for review to …

Victim of robbery and fraud on my accounts, thousands of pounds transfered 5 days ago, I’m still logged out, and it’s impossible to use the chat. Inexistant customer service, do not trust revolut with your money …

I only opened the account last month for trading. Today I received an email to say “After reviewing your account, we’re sorry to say that we can’t offer you our services anymore, and your account will be closed in 60 days.” I have been In …

Hi, Revolut has restricted my account for no reason. I’ve been using it for almost 4 years and this is the first time it’s happened. I can’t withdraw or spend my money now. Currently, I’m traveling in Canada and I was using the money in my …

Stay away from this bank. Please save yourself the agony and pain.
I got scammed and was made to pay several payments of several various cards from a few different banks, while all the other banks upon raising a claim, have …

Very incompetent customer support

My customised premium card was compromised and the Revolut support blocked it – …

Not even one star….why should I contact you via another resource like Facebook/Twitter or Instagram. I want to contact you to discover if an individual who called saying they represented you with a revolut e-mail address was who he says …

My account is banned since 2 weeks ago to be reviewed. Every time I ask the support guys, they just tell me you have to wait for an indefinite period of time. My money is blocked and all my automatic payments are canceled and I do not know …

Me and my best friend we send each other money, we had between us regularly money transfer, we been in the same holiday and i paid the hotel, we have bills split. With other words there was a lot of activity between our accounts, after he …

I don’t know why so many bad reviews. I’m been a costumer since they launched back in 2016. I never had any issues, at one point I was even getting my salary deposited in my Revolut account.

Restricted my account, no reason was given, app says it will take 7 working days, it has been 25 days. Support os useless, says just to wait. I really need access to funds. Just want to close the account and never come back.

Absolutely disgraceful. They will have withheld a payment which have made every month for the last two years. They now have kept this pending for the last month. I am unable to pay suppliers and staff and they dont even respond or provide …

Yes, conditions are favorable. But Revolut is awkward in Switzerland. How many times have I tried to make wire transfers in Swiss Francs to my Revolut account via their account with Credit Suisse. The funds have been returned every other …

Worst banking services with greedy people owning the company , you only take money never give back, i never ordered a premium fee now i have to pay money to cancel for what? In the summer i also made a transaction to another accont that …

The people moaning are probably locked for doing dodgy things. Probably no trace of them in the uk or they just have large transfers coming in with no job to back it up. Good for them banning them

I regret that I read these reviews after opening the account, it’s all true, terrible support, terrible terms of the contract, according to which this organization is not responsible for anything and can do anything with your accounts. No responsibility or obligation.

I use a Revolut card every time I travel abroad. Good rates, easy to use app. There are a few places/apps that don’t accept it, so that’s why four stars.

Account gone missing. Can’t login.
Only automated responses and can’t speak to anyone. Absolutely horrific. Instagram,LinkedIn,Twitter all send the same automated response. Literally unsure what else to do apart from go to the office

Custommer support not existant, all they tell you is wate, money dissapared from my account so i rased a dispute first they told me to wate up to 7 days during that time noone contacted me to inform of the process ore the state of the …

As there are mostly negative reviews just wanted to share that I had no issues with the bank for >4y and it’s one of the most efficient products I’ve been using, very handy for int bank transfers, travel and savings in USD

Attempted to transfer money it was a large sum, account has been completely restricted. I submitted documents for verification its been ages nothing, agent on the chat non existent also no human telephone operator.

Do not use Revolut! You can’t speak to anyone over the phone, just automated responses on the app from bots. Worst customer service I have ever experienced. Your money is not safe there, proceed with caution!

Block accounts to quickly, then are not quick to review them, this bank ruins your life don’t use, once your account is restricted they won’t take the restriction you will get updates from a automated robot, absolute joke of a bank.

Poor service. All online. No help and what was given was confusing! Expensive to get the metal card, supposed to be easy banking! Quite the opposite! difficult to navigate told now I have to open various pockets to get my international …

Worst service, worst safety if you’re looking for a bank that will protect your money don’t bank here. They don’t even have a UK banking license and it shows. …

Revolut messaged me via the app to ask whether I was related to a random address that I was unaware of. I confirmed I wasn’t. I tried (and am still trying) to find out why that address was linked to my account… Revolut are refusing to give …

After a more than a month opening my account,I have not received my card and now they don’t let me to sing in to my account and keep saying you have an account with us,no one responds and they hold my money and I don’t have an access to …

I just saw a lot of negative comments about Revolut and I have no idea why. Been a customer since 2017 and currently running a Metal Plan for the benefits it has. …

Had money used on my card when I’m 130 miles away from location can prove it wasn’t me but they took five minutes to decide WITHOUT VERBALLY TALKING TO ME EXCEPT ONLINE CHAT SYSTEM WITHOUT asking me for proof and are saying won’t refund I …

I am an expatriate student and I live alone and I have a five-digit amount in Revolut and my account has been restricted without any reason now for three days and I have no money now and they did not respond to calls or messages in the same application. I do not recommend using this bank as it takes your money without any reason

Tried to send money to a friend in Ukraine. Revolut takes 25 euros commission out of 55 euros I was sending. Also their customer service is completely useless and it is pretty much impossible to get any help about anything …

If I would be able to give even less stars I would have done.
I’ve been victim of an unauthorized transactions from Revolut from 22nd and 23rd repeatedly of 2 transactions over 200£. …

NOT SAFE as a banker.
Once I paid something online with ofcourse my authentifciation and signature, the same website charged my card again without Revolut blocking the transaction or …

It started out brilliantly.
Now there are loads of new hidden fees, hidden minimum subscription times etc etc. …

I have looked into this bank’s history and practices! DO NOT USE THIS BANK ! I Wouldn’t trust them with a barge pole. GET YOUR MONEY OUT IMMEDIATELY IF YOU HAVE AN ACCOUNT WITH THEM !! YOU HAVE BEEN WARNED!!!

I would never recommend Revolut to anyone. They are thief and customer service is terrible. They have charged me money while offered me free upgrade. When I asked them back about charges they have said we will investigate the matter and never get back to me. Day light robbery.

A fraudulent Account has been set up in my Name. Revolut are aware of my concerns but they are doing NOTHING! I can’t access a human voice.

Got scammed and Revolut refused to do a chargeback to claim my funds.
They stated the transaction was completed and therefore couldn’t be refunded.
From a disgruntled “metal customer”.
Awful customer service.

Revolut locked our account with all savings for whole family that we are accumulate for a long time. Support is responding the same thing every time as a robot, it is not serious. Do not trust them with your money.

Avoid this bank at all times. Had two business bank accounts with them. They closed one bank account two months ago without any reason. The next one is getting closed soon and again no reason provided. My money is stuck in the account since …

This is a Scam. Be careful. Don’t Put Any Money. They will deduct money without your permission. If I can choose 0 out of 5. I will choose 0. Very Stressful. No Help.

Customer service is 0,if you have any problems is days or weeks ,they respond when they want ,transfer is more then 5 days ,nerve use this app ,I hope may be they financiar ombudsman come to see check them,I also my complaint against them.

This “bank” it is the worst financial institution I have ever dealt with… I have my account blocked since last couple of days now, I can not pay wages nor my suppliers from the money my customers already transfer! It is outrageous! I am …

Revolut customer service is horrible. They are slow, don’t understand the question, and completely confused. During one chat, multiple agents chime in asking all the same questions. Nightmare.

I am absolutely devasted as i have been using this application since 4months and it is also my primary bank i don’t know why without informing me they have restricted my bank account its been 4 days that i have been trying to chase them all …

I used Revolut when I traveled the world for a year. Everything worked fine, and I would use revolut again, as I had way less fees this way compared to using the card from my home bank.

DON’T TRUST REVOLUT WITH ACCESS TO YOUR MONEY.
I’ve used Revolut for over 4 years and I’d like to think myself a loyal customer. …

Blocked my card after not replying to a non-notification based chat in their app regarding regulatory checks. Doing KYC regulatory checks by one channel of communication that I’m blind to gets my account frozen at random from a UX perspective. Will move bank.

It’s so frustrating to not be able to talk to a human. The app seems great, a little clunky in comparison to Monzo, but good. It’s just that “dying to not have you communicate with them” aspect that is so familiar these days.

Mi wife got robbed through Revolut. Someone made transfer from her account to another and stole all her money. We haven’t received any help so far from
Revolut. There’s no contact number to call and the chat is useless. Worst experience ever!

they stole my money. debited from the account and not transferred to the recipient. I do not recommend.

Mystery resolved. As I suspected, these theives are buying stocks with our money by taking it free of interest and keeping it as long as it works for them. For example they can take 1900$ from you(like in my case) and earn in average 350$ …

AVOID
They block your account without notice or explanation, taking your funds, business account and personal account both locked without any explanation leaving our …

Everyday banking for everyday people. You won’t regret banking with them.

Been using Revolut for years and it’s the best bank for me. Not sure why other complain. The App is very well thought of, convenient to use and I save time and money on most transactions. And yes, I am a real person

No idea why all the negative reviews, kinda strange, must’ve been paid reviews by competitors lol. Honestly, I’ve been using Revolut for ages as my main banking, and I never had any issues with it. Customer support is amazing, fast, and …

Puts your account under review and then authorises money to go.put of my account, when I declined this transfer as I never did this transaction, but they authorised it and took all.my money out of my account. …

I was a very active account user and i had upgraded to the premium account to allow my children to have a card also. I have family in Poland which we visit regularly during the year. My Revolut account allowed me to use my card at very good …

Don’t waste your time if you want to get a job with them. They lie, they disappear for a long time, and they are a head-scratcher. It’s a huge machine to grind up your time.

I tried moving the balance available from my Savings Vault to my account. However, these were automatically reverted, without any explanation. I then proceeded to close the vault, hoping it would have moved the balance to my Revolut …

I have an account myself with revolut. However the costumer service and their data security restrictions are non reasonable when it comes to a point to help. I found a furse with only a revolut card a valuable ring a bracelet and I wanted …

Terrible customer service since Revolut updated their terms and no longer allow top ups of “credit cards” , I have been unable to top up my account. Since July I have raised this issue to them and up until today the 10th of October NOTHING …

Dont use revalut stay
I book the hotel from revalut stay and is absolutely joke. Hotel was cancel my booking before im arrival. Stuff was rud and aggressive. I complain to hotel and …

Absolutely terrible service. Despite spending over £250,000.00 on this account of their top level plan they refuse to close my account when fraud occurred on my card. I shall be seeing them in court. Utterly useless. Avoid at all costs!

The cashback reward function never works. Reached out to the team multiple times, but they have not improved anything at all. The pending cashback is still missing.

I lost 100 pounds and 0 to my revoult account. The service could not bother to help. Poor service.

Really bad service and impossible to get anywhere. They take far too long to answer and when they do, the information is minimal. They revert to their 1 working day policy for a domestic transfer to credit. It will now be more than 72 hours. I asked to speak to a manager and they declined to pass me through.

I had good experience untill they decided to not pay me my APE share dividend! They still have not paid me, although the price is dropping so I am loosing money every day they do not let me sell my own asset. I contacted live support but for 13 hours only a bot would speak to me and not an actual person

Guys, STAY AWAY!!!
I was using Revolut as my salary account for a year, all fine and good. I woke one morning with a message from the app and an email that my account has been …

DO NOT USE REVOLUT BUSINESS ACCOUNT, THEY SHUT YOU DOWN FOR NO REASON WITHHOLDING SIX-FIGURE COMPANY CAPITAL WITH NO EXPLANATION OR WAY OF SPEAKING WITH A HUMAN! ABSOLUTE FRAUDSTERS!

They are 0
Never use this app ,only proble they will bring you
Customer service is less than 0
If you have any problem, you can’t solve nothing

My agent uses this bank, since August, when agent transfered the found, it didn’t went well. It tooks one week. Then in September, just don’t bother anymore, every day has been promised this money will reach my account, now 3 weeks gone, …

Terrible customer service. Once you sign up you’ll be unable to close your account and be married to Revolut forever. Stay away.

Have now spent over 23 hours trying to access my UK Revolut account from Australia over too many days.
The App will not let me access my money because I do not have a current UK phone …