Rybrook Warrington reviews

Super pleased with my recent purchase. 1st time buying a car without my dad present (and I’m in my thirties) so I was a bit nervous but Alex was so friendly and patient. He put me at ease and showed me how easy making such a big purchase …

This is by far the best dealership I’ve been to, that Includes Mercedes and Audi. The staff are so friendly. The customer service when buying the car was exceptional and after care also matched. One year later took my car in for a service …

Alex and James were a pleasure to deal with and Alex was very knowledgeable on all the spec on my new S90 and answered all our questions about the car, all in all a great car buying experience, thank you both.

We have got excellent service from Rybrook Warrington . James the manager runs a great team. Alex are customer sales. Was very professional. Gave a pleasant experience. Covered the whole aspect of the car very well.
Would highly recommend

Nothing I could fault, not one thing!

Alex has been fabulous from the moment I sent my first request regarding a …

Just a shout out for the amazing service I have recently received at Rybrook Warrington buying a new car. Paul Jeffers was welcoming, helpful and kept me updated throughout the process – amazing service and feel about the place in general not to mention so happy with my purchase! Would definitely recommend 🙂

Just purchased our 2nd car from this branch. Apart from the guy who originally served us, who might I add was new!… he put all the details through for the part exchange process for a new xc40 hybrid we ordered..or so we thought he had. …

Ordered a new car from Alex at Rybrook Volvo in Warrington and it has been a fabulous experience from start to finish. Alex was really helpful and knowledgable during the ordering process. Great communications from Volvo while the car being …

Would highly recommend this dealership.
From start to finish Paul Jeffers has been very knowledgeable and professional in his service. …

Very polite and friendly service from Alex at Rybrook. Warrington. Really knows everything about the Volvo ev phev range. His friendly and knowledgeable support was pivotal in choosing the right car for me (which I love driving!!)

I took delivery of my new xc90 on Friday 13th but despite the date I can only applaud the service I received. The Sales Executive, Alex Cosgrove, was excellent throughout the process. Although the delivery of my car was delayed over the …

Genuinely the worst after sales service I have ever received, not just in the motor industry.. …

Failed my car for mot dangerous defects and did not advise me I was illegal to drive. Got second opinion and they failed it on break pads that were absolutely legal. Disgusted!

Absolutely amazing service from Alex, 100% would recommend. Alex made buy my new car very easy and stress free (All done remotely). Car was delivered and was immaculate as described. Thank you Alex!

Very pleased with my experience buying a nearly new car from here. The car, despite being second hand was in showroom condition. Also, an excellent sales rep made everything effortless!

Just purchased an S90 from this dealer.
Ashley went above and beyond my expectations.
Fantastic service from all. …

The staff at Volvo Warrington are fabulous.
Knowledgeable, professional and courteous.
Geoff Gibbins is one of the best , the service he gave to my husband and …

Regular customer of Rybrook Warrington. Always find the staff very professional and friendly and always ready to help and listen and advise.
Love the new premises too.

Go else were people these r sharks there behaviour over a recall and battery fault cost me a day off work they ducked and dived to avoid a small battery 100quid on a 55k car so u lost a nice low miles px and the sal of a new xc 90 most …

Really friendly and helpful people, one of my better experiences buying a car.

Worst car I have ever owned.

The battery apparently ‘failed’ at exactly 3 years old which would suggest a …

Bought my new car from a distance, Scotland, but Alex couldn’t have been more helpful with excellent communication throughout.

So today after having my car in to have the windscreen re bonded my windscreen cracked which i understand does happen but i can’t afford £600 for a new one your glazing person has scratched my paintwork along the roof. One of the wiper …

Top dealership. Geoff has the patience of a saint! So helpful, so kind and worked really hard to put together the ‘right package for us. All staff really welcoming, friendly and helpful. Nothing is too much trouble. Thank you

Awesome dealership, the staff are excellent, and really helpful. The sales colleague I was dealing with even let me drive his company car as a test drive. I don’t know if this is normal practice but to me it felt like he went above and beyond the call of duty. I can’t wait to pick up my new car!

Good service and communications thank you. Pleased with the vehicle I purchased.

I have been a customer at Rybrook for approx 5 years now. They are always welcoming and down to earth people. Mike from the service team always goes above and beyond to help. The lady on reception is always friendly. I recently had a great …

Purchased my second Volvo from Rybrook Warrington. Very happy, no pressure to buy just helpful sale’s people. I was looked after by Alex, he was happy to help and unlike some car dealerships when they say they will call you they do.

I have two cars regularly serviced at Rybrook Warrington. I always try to deal with Mike Marcroft, because I’ve been going there for more years than I can remember and Mike has always done his best to look after me and offers very good …

Just had my 2015 XC60 serviced and a front radar issue sorted. Mike Marcroft on the service desk was fantastic. The mechanic, Duncan, didn’t just plug a computer in and read the fault code, he actually took the time to find the problem …

I have had my last 3 cars from this dealership. Excellent customer service in all aspects of the company. I have also recommended to friends and family who have bought cars from Rybrook Volvo Warrington. Top Class service.

The service I received was 1st class, Alex was extremely helpful throughout the process. If only all companies were this easy to deal with. I would highly recommend this company.

In regards to: ‘Lee – Service Department’ – Just wanted to leave a review to explain how awesome my experience with Lee was. I had an issue with an attachment on my car and Lee went above and beyond to get me sorted. I think it’s the first …

I popped in a week or so ago to see a second hand V40. Lewis sorted me out a test drive and I decided to go ahead with the purchase. He was very helpful and easy to reach and had the car ready for me within a week. The quality of the …

I am writing this review after my average review from my local volvo dealer who currently have my car. I got my V90 from Rybrook and the sales process back in 2019 was great and very supportive, after the test drive, 90% of it was done …

Took my car in to the accident repair centre which was left there for over a month. They took my exhaust from the car and apparently as I quote so professionally “may have chucked it” words that sasha landregan said on the phone to me. They …

We bought a second hand V40 recently, it was our first experience with this dealership and our first Volvo. First off, we are in love with the car. The car was valetted to an extremely high standard so your colleagues in service and …

Good Dealership with a friendly welcome and honest approach. You might not like the answer but I can’t fault them for saying it as it is. …

Absolutely brilliant customer service, can’t fault them. They arranged a recall check on my car on a Saturday, which they don’t normally do and when it needed work doing they loaned me a brand new car for the weekend. Will be paying them a visit when I change my car. Highly recommended.

Picked up my brand new Volvo XC40 two weeks ago. I love it. Tim Newman was great, not pushy like some salesman can be. He was very professional and answered all of my questions clearly. He told me if I had any problems to give him a call. I …

I purchased my car from Volvo in bury , the service was terrible . I wasn’t looking forward to using a Volvo dealership again ,because of my previous experience. The service I got from Volvo Warrington was exceptional. Great team there . Thanks so much to the service department you have restored my confidence in Volvo ! Well done

1st visit. Lovely staff and a comfy waiting area.

Spot on body repair company and right next to the Warrington Wolves ground so you can’t get lost.

I bought a new vehicle recently and the whole experience has been great. The salesman Alex was very easy to deal with and at no point were we pressured into buying the car. …

We recently purchased a Volvo XC40 mild Hybrid
from Rybrooks of Warrington. We cannot speak too
highly of the service and attention provided by …

Outstanding!!

The team here are why I chose another V40 as my second fleet car over Mercedes …

Recently purchased an X40 from this dealership and was really impressed with the service from start to finish. Alex, the salesman was great. He listened to what I wanted and could afford on my budget and dealt with everything quickly and …

Had a visit to buy s90 sadly we couldn’t find what we were looking for but welcoming in this dealer is outstanding real professionalism well done !

First service with Volvo Rybrook. Friendly welcome and efficient checking in despite Covid rules. …

Absolutely made up with the whole Rybrook Volvo experience and a special thank you to Alex for his patience (I was held up in traffic for over an hour) on the handover. Love my XC60.

Fantastic experience. I traded in an RS4 for an XC90 and dealt with Ashley who was awesome. Nothing was too much trouble. In previous purchases at other dealers I was waiting for calls back, salesmen were always with other customers, but …

Took my car in for some service work. One way system in place with hand and car key sanitizer stations. Looked and felt really covid secure.
All the staff that I met were extremely helpful and I was able to take a desk …

I have recently had the absolute pleasure of dealing with Rybrook volvo in Warrington. …

Everything was explained to us in detail and what needed doing before the car’s next MOT. We were made to feel very special as my husband has used this dealer for many years. The only downside was the bill, rather pricey.

You would expect the best service of the premium brand, and wanting a new key, the sales girl sent me down the road to parts, who then said why did they send you here and sent me back. …

Took delivery of of our new XC40 yesterday, as promised from Date of order 11July a 3 month wait but car arrived early a real bonus, kept up to date by Tim all along the this process. …

If Carlsberg did main dealers it would be Rybrook Warrington! I’ve never experienced such great customer service from any other main dealer in the past. Really helpful and great communication/service. Special thanks to Chris who was superb …

Professional and courteous service received when purchasing my new car at Rybrook Warrington. …

I had a great experience leasing an XC40 from Volvo Warrington. The staff were extremely helpful, talking through the process and the features of the car!

Great service. Very happy with my new V90.

I suspect after seeing the various bad reviews for this dealer and having actually visited the showroom myself, the people writing the bad reviews are the type of people that only ever share their bad experiences and don’t give credit for …

After good initial first impressions my view of Rybrook Volvo Warrington went down hill. They have poor communication skills apart from Yvonne on reception. I was travelling 60 mile round trip to them to get my car fixed. They couldn’t …

Highly recommend Rybrook Volvo, a very pleasant experience whilst buying my new car… just want to give a big thank you to Zahida who made everything so much easier and provided great customer care. Thank you 🙂

Superb service. I purchased a great used Volvo with my trade in. Alex made it very easy to complete the purchase with appropriate covid controls. The car was immaculate too.

I must say the customer service I have continueously received from Mike and the service team at Volvo Warrington has been excellent. I am a high miles company car driver so my accept my V40 will develop the odd maintenance fault here and …

Absolutely fantastic dealerships. Really relaxed environment in which to search for your new car. David the product specialist is great, very knowledgeable, and patient, a great asset to the team. Never felt pressured. Great team here.

The worst experience ever. Poor customer service complete lack of communication. Not only there’s no sign of our car two weeks after the deadline but during those two weeks no one bothered to even call us and let us know. Every time we try …

As a mobility customer you are treated differently and made to feel that you are in the way and hurried up so they can get to a real buyer.
But for the service department I would give 5 stars very helpful kept informed …

Alex was very professional and gave us a very good first experience buying a car in UK.

Would recommend to anyone, excellent service nothing too much trouble

Most places you go into and say its a company car you’re greeted with the look of dispair, but not here. A visit to this dealership last weekend was a huge surprise. I spoke to the corporate product specialist David Sherlock who took me …

Probably the most helpful dealer I’ve ever had contact with. Nothing is too much trouble.

Always a great service!

I have just purchased my second car from Volvo Rybrook, in Warrington despite this not being my nearest Volvo dealership. The first was as a result of a CarWow deal which the dealership honoured, the second being down to the excellent …

Absolutely a great place to look for a new car. David the product specialist is great, very knowledgeable and friendly. Atmosphere is great, really relaxed. Aftercare is also amazing. If only every car dealership was like this. Keep up the good work rybrook volvo.

Not impressed here. Very dismissive and disinterested. After visiting Volvo in Chester this evening, maybe Warrington should take a leaf out of the way Chester deal and treat their customers. Chester give you time, are knowledgeable …

As with all dealers!! Targets and profits! Customer service ok, don’t leave sunglasses in sun visor or you will find them bent and nobody wants to take responsibility!!!!!

Stopped by to pick up some oil for my new v40 as top up light had just come on whilst on the road for a week. I had never had to top up between services before so never bought any in last 20 years of Volvo cars. …

Bought my car with the help of Ashley, who gave excellent service and made the whole process really smooth and stress free ! Couldn’t recommend enough – the car is perfect too 🙂 – Thanks Ashley !

We saw a lovely man…..a no pressure sales man. We havent bought a car yet but wd have no hesitation in going back there if we decided a volvo was the car for us